Motability Scheme at Drive MG Hull

4.7
Rating 4.7
(97 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Livingstone Road
Hessle HU13 0AB
GB
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Phone Number
Call Drive MG Hull on 01482 297560
01482 297560
01482 297560
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nichola Thompson
  • Fazz Ahmed

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Steve Drumgoole
  • Layla Baines
  • Shaun Carr
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Accessibility features at Drive MG Hull

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Drive MG Hull

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive MG Hull can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive MG Hull on 01482 297560 to make an appointment with our Motability specialist.

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Reviews at Drive MG Hull

  • Rating 3.0


    I was very disappointed with the Drive MG car show room in Hull.
    Not only with my experience I encountered, but with the parking. There is a lot of vehicles in a very small car park.
    It were a challenge to find somewhere to park, even get access to the disabled parking space outside the store.
    Due to all the vehicles that were around you did not have the clearance/angles to Maneuver the vehicle.
    The main road before entering Drive MG/Hyundai was full. Apart from some double yellow lines, which in places were not save to park in. (On a corner/blocking entrance).

    January 2025 I entered the show room to arrange for appointment when my Motability car is due to change, end of February 2025

    My details were taken. However, when I was awaiting on a call.
    I ended up having to chase around phoning, leaving few messages, for a call back. This happened for a couple of day. I needed to confirm my appointment prior to turning up.

    The appointment date finally arrived.
    I was disappointed/ felt unwelcomed by the staff at the Hull store.
    They asked who I were looking for. After stating the members name.
    After that, no smiles or friendliness from them. Even if they were just walking past you.

    I saw the Motability specialist. He was adequate and full of knowledge of the motability scheme and the completion of the paperwork.

    However my appointment ended up long winded and unnecessary stressful. In which my anxiety was built up.
    1 1/2 hours, in a very warm show room with no drinks offered. Even when I enquired for one.

    The car show room has hot drinks and water available. Near the waiting seated area.

    I was informed the calls go to "Redcar" call centre location North of Whitby.
    So the stress and annoyance. Mix up of my messages, incorrect input of my email address were due to them.


    Finally when leaving MG Drive showroom we were going to our vehicle. To find a vehicle had parked halfway across our back end so we couldn't get out. We had to ask a member of staff if it's anyone's vehicle to move it.

    I have been with a motability scheme for around 15 years (5 different vehicles). In which I have had 3 different car makes.
    Drive MG is the first company /car show room that I have felt unwelcomed, messed around and left feeling on edge /annoyed.

    Response from Drive MG Hull
    Hi Jasmin, Thank you for your feedback about our Hull dealership, we apologise that we haven't managed to meet with your expectations on this occasion. Please could you contact me on 01482 297460 to discuss your feedback in more detail, Kind regards - General Manager Drive MG Hull.
  • Rating 5.0
    Good service
    Response from Drive MG Hull
    Hi Ricky, Thank you very much for your great review about Martin at Drive Hull, we really appreciate it and we will share this with the entire team-we hope you are enjoying your new car, kind regards - Drive Hull
  • Rating 5.0
    Martin was my mobility guy he was really helpful and went out of his way
    Response from Drive MG Hull
    Hi Ricky, Thank you very much for your great review about Martin at Drive Hull, we really appreciate it and we will share this with the entire team-we hope you are enjoying your new car, kind regards - Drive Hull
  • Rating 2.0
    Not happy
    Response from Drive MG Hull
    Hi Garry, Thank you for your feedback about our Hull dealership, we apologise that we haven't managed to meet with your expectations on this occasion. Please could you contact me on 01482 297460 to discuss your feedback in more detail, Kind regards - General Manager Drive Hull.
  • Rating 5.0
    Very good
    Response from Drive MG Hull
    Hi Sylvia, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    Absolutely amazing very professional can’t fault them
    Response from Drive MG Hull
    Hi Maxine, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    Friendly service, no issues
    Response from Drive MG Hull
    Hi Lynn, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    Welcoming and kept me informed
    Response from Drive MG Hull
    Hi Chelcie, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    Very polite and helpful staff. Car sorted a.s.a.p.
    Response from Drive MG Hull
    Hi Mohammed, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 1.0
    Didn't do the work screen keep going off some time for over 30 minutes so no radio no sat nav appal car play has only worked twice since had the car and I was told the car would be picked up and returned after service my driver as to work so now have to wait until he has time off was told couldn't find anything wrong with the screen
    Response from Drive MG Hull
    Hi Michael, Thank you for your feedback about our Hull dealership, we apologise that we haven't managed to meet with your expectations on this occasion. Please could you contact me on 01482 297460 to discuss your feedback in more detail, Kind regards - General Manager Drive Hull.
  • Rating 5.0
    Daniel was very helpful polite and professional.
    Response from Drive MG Hull
    Hi Sharon, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    They always do a great job and are so lovely
    Response from Drive MG Hull
    Hi Penelope Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    Every member of the team were lovely
    Response from Drive MG Hull
    Hi Julie, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    All staff members really helpful
    Response from Drive MG Hull
    Hi Julie, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    Very helpful and very professional
    Response from Drive MG Hull
    Hi Christopher, Thank you very much for your great review about Drive Hull, we really appreciate it and we will share this with the entire team. Kind regards - Drive Hull
  • Rating 5.0
    Very helpful and understanding
    Response from Drive MG Hull
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very happy nothing was a problem they went out there way too help
    Response from Drive MG Hull
    Thank you for the great review and the feedback on the team at Hull, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    Twice I had booked a courtesy car and both th
    Ones they said one was not booked. Also I’ve never had service where you don’t get a mini valet. Never got one with drive MG. Customer service not brilliant either. I had my disabled son with me on both occasions and he became distressed.
    Response from Drive MG Hull
    Thank you for taking your time to leave this feedback. I am sorry to hear about your experience, if you could give the dealership manager a call on 01482 297460 that would be much appreciated. Kind regards
  • Rating 5.0
    Brilliant
    Response from Drive MG Hull
    Thank you for the great review and the feedback on the team at Hull, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent customer service for very helpful
    Response from Drive MG Hull
    Thank you for the great review! We really appreciate you taking the time to feedback about our team and dealership. We look forward to welcoming you back to the business again soon. We are so happy to hear you had such a great experience.

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