Motability Scheme at Sandal BMW Huddersfield

4.6
Rating 4.6
(84 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
98 Leeds Road
Huddersfield HD1 6NN
GB
Get directions
Phone Number
Call Sandal BMW Huddersfield on 01484 515515
01484 515515
01484 515515
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Janet Townend
  • James Hammond
  • Beata Khennas
  • Kate Knowd
  • Jane Watson
  • Mia Kelly
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Mark Huggins
  • Jeanette Stephenson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sandal BMW Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Sandal BMW Huddersfield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Sandal BMW Huddersfield can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sandal BMW Huddersfield on 01484515515 to make an appointment with our Motability specialist.

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Reviews at Sandal BMW Huddersfield

  • Rating 5.0
    Excellent service as always. Everyone involved was amazing.
  • Rating 5.0
    Great communication
    No problems from dropping the car off to collection.
    Fast friendly and helpful 10/10
  • Rating 5.0
    Perfect, friendly and efficient
  • Rating 5.0
    Great experience, lots of communication and my car is perfect
    Response from Sandal BMW Huddersfield
    Hi Louise.

    Thank you for your 5-star review and lovely comments - we're glad to have been of service!

    Kind regards,
    Yasemin A
    Head of Communications
    Sandal Group
  • Rating 5.0
    The service advisor Beth provided a great service, kept me updated whlist my vehicle was in the garage. Great communication pleasure dealing with BMW, thanks to Beth from service department
    Response from Sandal BMW Huddersfield
    Hi Alisha,

    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Beth receives the recognition she deserves.

    Thanks

    Yasemin
    Head of Communications
    Sandal Group
  • Rating 5.0
    Very Good
    Response from Sandal BMW Huddersfield
    Thank you for choosing Sandal BMW! We look forward to seeing you again soon.


    Yasemin
    Head of Communications
    Sandal Group
  • Rating 1.0
    After failing to collect my car in May, without even a phone call, message or even any kind of acknowledgement to apologise they finally got back in touch to pick up my car on Tuesday 11th September, yes, they even got the date wrong, so after expecting them on Tuesday I got call late Tuesday afternoon to say they’d made an error and it was in fact Wednesday they’d be coming round to collect my car.

    After this calamity I wouldn’t be recommending them to anyone, the whole experience was very poor, and given my mental health & anxiety issues this whole episode only exacerbated that, hence the low marking of stars.
    Response from Sandal BMW Huddersfield
    Hi Simon,

    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.

    If you would like to discuss your concerns in the meantime, please don't hesitate to contact me directly via email: yaseminada@sandalbmw.net

    Kind regards,
    Yasemin
    Head of Communications
    Sandal Group
  • Rating 5.0
    On time, courteous and professional
    Response from Sandal BMW Huddersfield
    Hello Tanweer,

    Thank you for taking the time to leave us a review. We're pleased that you were happy with the experience. Don't hesitate to contact us if you need anything else.


    Yasemin
    Head of Communications
    Sandal Group
  • Rating 5.0
    Was dealt by Jane. Very helpful and friendly. Really enjoyed the experience. Many thanks
    Response from Sandal BMW Huddersfield
    Hi Zareena,

    Thank you for the great review and the feedback on Jane, we really appreciate it. We look forward to welcoming you back to the business again soon. Enjoy your new BMW.

    Kind regards.


    Yasemin
    Head of Communications
    Sandal Group
  • Rating 5.0
    Great dealership with friendly, helpful staff.
    Response from Sandal BMW Huddersfield
    Hi Joseph,

    Thank you for your kind words - we're glad to have been of service!

    Yasemin
  • Rating 5.0
    Excellent customer service and prompt workmanship to a time limit.
    Response from Sandal BMW Huddersfield
    Hi Tanweer, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

    Kind regards,
    Yasemin
  • Rating 3.0
    Agreed a time, got changed, car handed back wet, asked for the S to be stuck back on , didn’t happen
    Response from Sandal BMW Huddersfield
    Hi Diane,

    Thank you for taking the time to leave this feedback. We're really sorry that your experience has not been as good as it should have been. We have forwarded your details to the relevant management team, who will investigate your concerns.

    Please don't hesitate to contact our customer car manager at Sandal Huddersfield if you would like to discuss this further: customercaremanager@sandalhuddersfieldbmw.net

    Kind regards,
    Yasemin
  • Rating 5.0
    Hi Motability, my feedback is as follows.
    I initially spoke to Sandal BMW over the phone to make enquiries with buying a BMW so they’re Motability scheme.
    The representative of BMW was a lady called Jayne. She was very informative and very patient and took time to explain the process to me and then made an appointment to attend Sandal Bmw.
    we were greeted by Jayne. She was very helpful and knowledgeable about the products and she gave us full range of what we were entitled to. At the time we decided on the BMW. I X one has the most suitable car for myself. We decided to purchase our car from BMW sandal , because of the customer service that was offered to us when we eventually came to pick up the car we were given an excellent service and we were made to feel very special and and at no time were we made to feel belittled by the fact that we were obtaining the car through my disability AKA Motability scheme we drove away from BMW sandal feeling excited and privileged and we would truly recommend Sandal Bmw again to our friends and family. We would certainly certainly be looking at purchasing another vehicle from them in due course. This is R5 feedback kind regards, Nick
    Response from Sandal BMW Huddersfield
    Hi Nicholas.

    Thank you so much for your kind words! We are so happy to hear that Jane was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service.

    Thank you again for your positive review! We would really appreciate it if you keep an eye out for and complete your BMW UK satisfaction survey too.

    Thanks again,
    Yasemin
  • Rating 1.0
    Waiting for Motability lady to call me?
    Organize deal.
  • Rating 5.0
    Straight forward and easy
  • Rating 5.0
    james was very nice with mw throughout the priccess
  • Rating 5.0
    We felt like valued customers
  • Rating 5.0
    Jane was fantastic, a credit to the dealership. Everything was explained well and we felt valued and appreciated too.
    Response from Sandal BMW Huddersfield
    Hi Mehul,

    Thanks for reviewing Sandal BMW Huddersfield - we really appreciate it!

    We're glad to hear that you were pleased with your experience and we hope that you are enjoying your new BMW. We would be grateful if you could keep an eye out for your BMW UK Satisfaction Survey and complete it for us.

    Many thanks,
    Yasemin Ada
  • Rating 5.0
    very caring and kept me informed of what was going on would recommend.
    Response from Sandal BMW Huddersfield
    Hi Louis, Thank you for taking the time to write this review - we really appreciate it!

    I am glad to hear that you were pleased with the experience at Sandal Huddersfield. We would be super grateful if you could keep an eye out for your BMW UK Satisfaction Survey and complete it for us.

    Many thanks, Yasemin Ada
  • Rating 5.0
    Over the years I have visited a number of dealerships for motibility vehicles and private vehicles. I have visited BMW,Audi,Mercedes,Vauxhall and Volkswagen in Bradford,Leeds, Wakefield and now in Sandal Huddersfield, The BMW Sandal Huddersfield branch, has by far offered the best experience  I have had over the last 20 years with  various dealerships.


    Showroom: was in good condition, clean and had a wide range of vehicles, and good parking facilties which to be fair is expected but the following  3 people made this an amazing experience for my wife and I.

    Tracey Bolton (Mini Reception) was always very professional and helpful when speaking to her initially on the phone

    Alison Howe (BMW RECEPTION) was very warm and welcoming with a beaming smile.  When we arrived at the showroom. Alison Made us feel very comfortable and offered us refreshments, Alison also engaged with my partner who is disabled and ensured she was comftable, we arrived early for our appointment, so Alsion checked up to see if we needed any help with  more  refreshments and if we wanted to know anything more about the vehicles we was looking at, Alison is probably  one the best receptionist  I have come across in any field and clearly has alot more to offer


    Jane Watson-  Was extremely  professional  and offered a personal touch to the service she provided, which is rare to get that balance right. Jane's product knowledge of the motability vehicles available was exemplary and had showed great experience and insight into the motability procedure. Jane made both my partner and I very comftable and ensured we had all the information we needed. It was nice to finally deal with a sales woman that actually listened and catered to our needs, rather then just treating as just another motability customer.


    I can't speak highly enough of the 3 staff members  mentioned above and believe they are a great asset to Sandall BMW and Mini  Branch.


    I will certainly be recommending  this dealership to my family and friends, and will look to conduct further business with this dealership in the  future.


    Warm Regards 


    Umaar Rashid
    Response from Sandal BMW Huddersfield
    Hi Umaar,

    Thank you for taking the time to write this wonderful, detailed review - we really appreciate it!

    I am glad to hear that you were pleased with the experience at Sandal Huddersfield and will ensure that Tracey, Alison and Jane receive the recognition they deserve.

    We look forward to welcoming you back in to our showroom soon.

    Many thanks,
    Yasemin Ada

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