Motability Scheme at TrustFord Huddersfield

4.8
Rating 4.8
(228 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Huddersfield

Motability Scheme at TrustFord Huddersfield

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Huddersfield on 01484501515 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
St. Andrews Road
Huddersfield HD1 6RJ
GB
Get directions
Phone Number
Call TrustFord Huddersfield on 01484 501515
01484 501515
01484 501515
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Dawn Fox
  • James Leedham
  • Oliver Hemingway
  • Barry Midgley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:45
Friday07:30 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Tom Goldthorpe
  • Ryan Ward
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Huddersfield

  • Rating 5.0
    Very helpful
    Thank You
    Mandy
    Response from TrustFord Huddersfield
    Dear Anne,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service very helpful. At TrustFord Huddersfield, we strive to provide the best possible experience for all our customers, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Janet
    Motability Scheme Team
    TrustFord Huddersfield
  • Rating 5.0
    From start to finish Oliver Hemingway was absolutely brilliant.
    Response from TrustFord Huddersfield
    Hello Patricia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with Oliver Hemingway was absolutely brilliant from start to finish. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Huddersfield.

    Best regards,

    Janet
    Motability Scheme Team
    TrustFord Huddersfield
  • Rating 2.0
    By very hard to contact
    Response from TrustFord Huddersfield
    Hello Zoe,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that you've found it difficult to get in touch with our team. We strive to provide excellent service and it's clear we fell short in your experience.

    Your feedback is important to us, and we are committed to improving our communication channels to better serve our customers. If there's anything specific you'd like to discuss or if there's any way we can assist you further, please don't hesitate to reach out.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    Janet
    TrustFord Huddersfield - Motability Scheme Team
  • Rating 5.0
    Very helpful and polite listened to what we were looking for could not do enough to help brilliant
    Response from TrustFord Huddersfield
    Hello Jane D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and polite during your visit. Listening to our customers and ensuring they have a brilliant experience is always our top priority. Your kind words and perfect rating mean a lot to us, and we are delighted that we could assist you in finding what you were looking for. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Oliver was so helpful , kind and understanding . We would highly recommend him .
    Response from TrustFord Huddersfield
    Dear Timothy B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Oliver was able to provide you with such helpful, kind, and understanding service. Your recommendation means a lot to us, and we are delighted to know that your experience at TrustFord Huddersfield was a positive one. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Very friendly and attentive staff. Everything was explained to me in full detail and I came away fully confident in my purchase
    Response from TrustFord Huddersfield
    Hello Amber,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that our team at TrustFord Huddersfield was able to provide you with a friendly and attentive experience. It's great to know that everything was explained in full detail and that you left feeling confident in your purchase. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    I got booked in straightaway they were friendly and helpful
    Response from TrustFord Huddersfield
    Hello Elliott K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Huddersfield. It's great to know that you found our service friendly and helpful, and that we were able to accommodate you promptly. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    My experience was wonderful. Thank you very much. I recommend, they did a great service.
    Response from TrustFord Huddersfield
    Dear Silvia A.,

    Thank you so much for taking the time to share your wonderful experience with us at TrustFord Huddersfield. We are thrilled to hear that you were satisfied with our service and that you would recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Kind and well maner and helpful
    Response from TrustFord Huddersfield
    Hello Vernon,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be kind, well-mannered, and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Huddersfield.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Great service very friendly staff thanks again
    Response from TrustFord Huddersfield
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff to be friendly. Your feedback is incredibly important to us, and it’s always rewarding to know that we are meeting our customers' expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again at TrustFord Huddersfield.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Was good throughout,The application was quickly done and very easy.

    The gentleman who dealt with my application was informative and ensured I understood everything before moving onto the next step he was very kind and patient.
    Response from TrustFord Huddersfield
    Hello Yvonne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at TrustFord Huddersfield was smooth and efficient. Our team is dedicated to providing quick and easy service, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Very helpful
    Response from TrustFord Huddersfield
    Hello Vernon,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At TrustFord Huddersfield, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    I spoke with a very knowledgeable young salesman at a Ford dealership who helped me choose a good alternative to my previous Motability vehicle and the process was carried out swiftly and efficiently. I now look forward to collecting my new car in November.
    Response from TrustFord Huddersfield
    Dear Janice D.,

    Thank you so much for taking the time to share your wonderful experience with us at TrustFord Huddersfield. We are thrilled to hear that our salesman was able to assist you in finding a suitable alternative to your previous Motability vehicle and that the process was smooth and efficient. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

    We look forward to seeing you again in November when you come to collect your new car. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    TrustFord Huddersfield Team
  • Rating 5.0
    Professional and efficient.
    Response from TrustFord Huddersfield
    Hello Rachel B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service professional and efficient. At TrustFord Huddersfield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 1.0
    Rubbish quality service an rectifing there own mistakes an not even looking at there own mistakes when questioned about them wouldn't use ford again
    Response from TrustFord Huddersfield
    Dear Richard,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and the issues you encountered with our service. We strive to provide high-quality service to all our customers, and it is clear we fell short in your case.

    Please know that we take your concerns seriously and are committed to addressing any mistakes and improving our processes.

    Thank you for bringing this to our attention, and I hope we can restore your faith in our services.

    Kind regards,

    [Your Name]
    TrustFord Huddersfield
  • Rating 5.0
    very good
    Response from TrustFord Huddersfield
    Hello Maria N.,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a very good experience with us at TrustFord Huddersfield. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Very simple process, salesman Very friendly as we're all the staff at the Dealership, they couldn't have been more helpful.
    Response from TrustFord Huddersfield
    Hello Robin C.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process simple and that our team at TrustFord Huddersfield was friendly and helpful. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 1.0
    Took more than eight weeks to complete simple MOT. Very poor service. No communications. Will never use this dealer again. Zero stars.
    Response from TrustFord Huddersfield
    Dear Zahid S.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience with our service. We strive to provide timely and effective service to all our customers, and it is clear we fell short in your case.

    I apologize for the delay in completing your MOT and the lack of communication during the process. Your feedback is invaluable, and we are taking it seriously to ensure improvements are made. We are currently reviewing our procedures to prevent such issues from occurring in the future.

    If you would like to discuss your experience further or if there is anything we can do to address your concerns, please feel free to reach out to us directly. We hope to have the opportunity to regain your trust in the future.

    Thank you once again for your feedback.

    Best regards,

    Motability Scheme Team
    TrustFord Huddersfield
  • Rating 5.0
    Arrived on time for collecting the car. Very helpful and polite. Kept me informed through out
    Response from TrustFord Huddersfield
    Hello Roxy M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was positive and that our team was able to assist you in a helpful and polite manner. Keeping our customers informed is a top priority, and it's great to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Really helpful
    Response from TrustFord Huddersfield
    Hello Jeffrey,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service really helpful. At TrustFord Huddersfield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team

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