Motability Scheme at TrustFord Huddersfield

4.8
Rating 4.8
(192 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to TrustFord Huddersfield

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Huddersfield on 01484501515 to make an appointment with our Motability Scheme specialist.

Contact information

Address
St. Andrews Road
Huddersfield HD1 6RJ
GB
Phone Number
Call TrustFord Huddersfield on 01484 501515
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • James Leedham
  • Oliver Hemingway
  • Barry Midgley
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:45
Friday07:30 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Amy Bolland
  • Tom Goldthorpe
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Huddersfield

  • Rating 5.0
    All good.No complaints.
    Response from TrustFord Huddersfield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    The whole process was very good. James was excellent all through the process. Very helpful and friendly. A credit to Trust Ford.
    Response from TrustFord Huddersfield
    Hi Byran, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with James, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Can’t thank James enough for his help and how he has dealt with ordering and handing over my car. The service has been faultless from start to finish. Thank you!
    Response from TrustFord Huddersfield
    Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    It went very smoothly
    Response from TrustFord Huddersfield
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service from start to finish, James the salesman made me feel at ease decided on a car and through the whole process and it was nice that the manager came down to see us both at ordering and at pick up.
    Response from TrustFord Huddersfield
    Thank you so much for your kind words! We are so happy to hear that James, was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Picked the car up cleaned it delivered back
    Response from TrustFord Huddersfield
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very easy process and great sales guy called James. Keeping me informed through the whole process.
    Response from TrustFord Huddersfield
    Thank you for taking the time to leave us this great 5 star review Sophie Kind regards,
  • Rating 5.0
    Excellent the lad that felt with me was professional & friendly he went out his way to keep me updated & explain everything about the new car before letting me go
    Response from TrustFord Huddersfield
    We are so happy to hear you had such a great experience.
  • Rating 1.0
    Very poor
    Response from TrustFord Huddersfield
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    your ok but ford
    no i not having another ford car
    Response from TrustFord Huddersfield
    Thank you for your high star rating.
  • Rating 5.0
    James was extremely helpful and knowledgeable. He answered all questions and made me feel at ease
    Response from TrustFord Huddersfield
    Hi Leon, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that James receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Very helpful picked the car up from home and delivered back at a reasonable time very pleased
    Response from TrustFord Huddersfield
    Hello Jeffrey, and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 1.0
    With the condition I suffer from I found it extremely difficult to work with them, I ended up going to stoneacre and it was immediately better.
    Response from TrustFord Huddersfield
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Helpful and friendly staff with a smooth handover.
    Response from TrustFord Huddersfield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Polite staff. Picked up and dropped off car on time.
    Response from TrustFord Huddersfield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    James was incredible. He made everything easy and explained everything and answered all my questions and at the same time was fun and polite and informative. Mad me feel really welcome
    Response from TrustFord Huddersfield
    Hi Benjamin, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that James receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Everything needed was promptly provided.
    Response from TrustFord Huddersfield
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Excellent quality experience
    Response from TrustFord Huddersfield
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Janet
  • Rating 5.0
    Amazing experience, special thank to James for all his help and making the handover as easy and enjoyable as possible
    Response from TrustFord Huddersfield
    Hi Emma, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that James receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Everything was expertly explained and seamless.
    Response from TrustFord Huddersfield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet

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