Motability Scheme at TrustFord Huddersfield
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to TrustFord Huddersfield
At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.
With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.
Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.
Contact TrustFord Huddersfield on 01484501515 to make an appointment with our Motability Scheme specialist.
Contact information
Address
St. Andrews Road
Huddersfield HD1 6RJ
GB
Phone Number
Call TrustFord Huddersfield on 01484 501515
01484 501515
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- James Leedham
- Oliver Hemingway
- Barry Midgley
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:45 07:30 - 18:30 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:45 07:30 - 18:30 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:30 |
| Tuesday | 07:30 - 18:30 |
| Wednesday | 07:30 - 18:30 |
| Thursday | 07:30 - 18:45 |
| Friday | 07:30 - 18:30 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Amy Bolland
- Tom Goldthorpe
- Ryan Ward
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at TrustFord Huddersfield
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistance
The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK - Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at TrustFord Huddersfield
- Rating 1.0Jun 26, 2025Took more than eight weeks to complete simple MOT. Very poor service. No communications. Will never use this dealer again. Zero stars.
- Rating 5.0Jun 20, 2025Arrived on time for collecting the car. Very helpful and polite. Kept me informed through outResponse from TrustFord HuddersfieldJun 20, 2025Hello Roxy M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was positive and that our team was able to assist you in a helpful and polite manner. Keeping our customers informed is a top priority, and it's great to know we met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The TrustFord Huddersfield Team - Rating 5.0May 28, 2025Really helpfulResponse from TrustFord HuddersfieldMay 29, 2025Hello Jeffrey,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service really helpful. At TrustFord Huddersfield, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Huddersfield Team - Rating 5.0May 23, 2025James and the team are fantastic. They are my Ford family. James knowledge of the Motability scheme and the EV’s was amazing. This being my first EV he really helped me get my head around the new way of cars and charging etc. I opted for the Ford Tourneo custom due to being able to fit my mobility scooter in. James was always at the end of the phone to assist me with question I may have thought of. He let me come down with a tape measure and to play with the rear seat configurations so I know exactly how I wanted to set it up for my scooter. He’s an absolute asset to your team. James and the Huddersfield team have changed my life with this vehicle. Well done FordResponse from TrustFord HuddersfieldMay 27, 2025Hello Benjamin,
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with James and the team at TrustFord Huddersfield. It's fantastic to know that James's expertise with the Motability Scheme and electric vehicles made your transition to your first EV smooth and enjoyable. We're delighted that the Ford Tourneo Custom meets your needs and that James was able to assist you in setting it up perfectly for your mobility scooter.
Your kind words about James being an asset to our team mean a lot to us, and we are proud to have him as part of our Ford family. We are committed to providing exceptional service and support, and it's rewarding to hear that we've made a positive impact on your life with your new vehicle.
Thank you once again for your feedback and for choosing us for your mobility needs. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
The TrustFord Huddersfield Team - Rating 5.0May 15, 2025FantasticResponse from TrustFord HuddersfieldMay 15, 2025Hello Angela M.,
Thank you so much for your fantastic review and the perfect 5-star rating! We are thrilled to hear that you had a positive experience with us at TrustFord Huddersfield. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Huddersfield Team - Rating 5.0Apr 30, 2025Good serviceResponse from TrustFord HuddersfieldMay 1, 2025Hello Martine V.,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received good service during your visit to TrustFord Huddersfield. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The TrustFord Huddersfield Team - Rating 5.0Apr 16, 2025James was very helpfulResponse from TrustFord HuddersfieldApr 17, 2025Hello Heather,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that James was able to assist you and that you had a positive experience with us at TrustFord Huddersfield. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The TrustFord Huddersfield Team - Rating 5.0Apr 1, 2025Efficient friendly helpful. Recommend to anyoneResponse from TrustFord HuddersfieldApr 1, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Mar 28, 2025Everything was explained clearly to me. Then was shown everything in the car and how it all workedResponse from TrustFord HuddersfieldMar 28, 2025Hi Hannah, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord Huddersfield, we hope to see you again soon! Kind regards, Janet
- Rating 5.0Mar 25, 2025Very attentive staff. Oliver was so friendly and informative. Very smooth handover. Highly recommendResponse from TrustFord HuddersfieldMar 26, 2025Hello Cheryl,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at TrustFord Huddersfield. Oliver and the rest of our team strive to provide attentive and friendly service, and it's great to know that we met your expectations. We're delighted that the handover process went smoothly for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Best regards,
The TrustFord Huddersfield Team - Rating 5.0Mar 19, 2025James was so helpful and knowledgeable. Everything went smoothly and was a great experience.Response from TrustFord HuddersfieldMar 20, 2025Hi Tracey, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with James, we hope to see you again soon! Kind regards, Janet
- Rating 4.0Mar 19, 2025Staff were friendly and professional. I have knocked one star off because the usual vacuum and wash of the vehicle was not done. That was disappointing.Response from TrustFord HuddersfieldMar 20, 2025Hello Antoinette. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Mar 4, 2025Really helpful and kept me in formed. Oliver and James were brilliantResponse from TrustFord HuddersfieldMar 5, 2025We pride ourselves on our customer services and are grateful for your kind words.
- Rating 5.0Feb 20, 2025All went very well. Staff friendly and welcomingResponse from TrustFord HuddersfieldFeb 20, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 19, 2025James was very helpful and informative of what we needed.Response from TrustFord HuddersfieldFeb 19, 2025Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 30, 2025MOT excellentResponse from TrustFord HuddersfieldJan 30, 2025Hello Stewart P.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 30, 2025Very efficient helpful and friendly and got the job doneResponse from TrustFord HuddersfieldJan 30, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
- Rating 5.0Jan 27, 2025Great collection and delivery, staff and John brilliantResponse from TrustFord HuddersfieldJan 28, 2025Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure John receives the recognition he deserves. Many thanks Janet
- Rating 5.0Jan 9, 2025Great service staff where fantasticResponse from TrustFord HuddersfieldJan 9, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Janet
- Rating 5.0Dec 13, 2024All good.No complaints.Response from TrustFord HuddersfieldDec 13, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience with our service. We strive to provide timely and effective service to all our customers, and it is clear we fell short in your case.
I apologize for the delay in completing your MOT and the lack of communication during the process. Your feedback is invaluable, and we are taking it seriously to ensure improvements are made. We are currently reviewing our procedures to prevent such issues from occurring in the future.
If you would like to discuss your experience further or if there is anything we can do to address your concerns, please feel free to reach out to us directly. We hope to have the opportunity to regain your trust in the future.
Thank you once again for your feedback.
Best regards,
Motability Scheme Team
TrustFord Huddersfield