Motability Scheme at TrustFord Huddersfield

4.7
Rating 4.7
(32 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Huddersfield

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Huddersfield on 01484429675 to make an appointment with our Motability Scheme specialist.

Contact information

Address
St. Andrews Road
Huddersfield HD1 6RJ
GB
Phone Number
Call TrustFord Huddersfield on 01484 429675
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Jasper
  • Jake Izatt
  • James Leedham
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:45
Friday07:30 - 18:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Mark Dunn
  • Amy Bolland
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Huddersfield

  • Rating 5.0
    Good professional services
    Response from TrustFord Huddersfield
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you Janet
  • Rating 5.0
    Good
    Response from TrustFord Huddersfield
    Hello Akram E.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    James was great even when I pestered him he kept me informed of what was going on 10/10
    Response from TrustFord Huddersfield
    Hello Tegan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Janet
  • Rating 5.0
    Despite a number of issues James and the Manager could not have been more helpful. They we’re very understanding and went above and beyond to ensure I left a happy customer. Staff were extremely polite and friendly.

    I would definitely recommend this dealership to others.
    Response from TrustFord Huddersfield
    Hi Catherine, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that James receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Kept upto date with all delays due to covid👍
    Response from TrustFord Huddersfield
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your comments have been forwarded on to Management. We look forward to dealing with you again in the future and happy motoring! Many thanks Janet
  • Rating 5.0
    Brilliant service from start to finish
    Response from TrustFord Huddersfield
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank You Janet
  • Rating 5.0
    Fantastic service from start to finish. Would definitely recommend to anyone.
    Response from TrustFord Huddersfield
    Hi Natalie, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Great friendly team, happy to help find a car that suits you on motability or privately.
    Response from TrustFord Huddersfield
    Hi Liam, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management, Kind Regards Janet
  • Rating 5.0
    Excellent advice and support
    Response from TrustFord Huddersfield
    Hi Neville, Thank you for your high star rating. Janet
  • Rating 5.0
    Excellent service from start to finish.
    Ford collected my vehicle, carried out the MOT and relevant checks, returned my vehicle washed and vacuumed.

    Very polite staff *****
    Response from TrustFord Huddersfield
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition he deserves. Many thanks Janet
  • Rating 5.0
    Excellent service,communication,approachability and knowledge.
    Simon made us feel at ease and confident with our purchase.
    Response from TrustFord Huddersfield
    Hi Dylan, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Simon receives recognition for his fantastic customer service which he provided to you. Kind regards, Janet
  • Rating 5.0
    Very professional and helpful
    Response from TrustFord Huddersfield
    Hi Lee, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for they fantastic customer service. Kind regards, Janet
  • Rating 5.0
    Brilliant service. Staff are helpful and polite.
    Response from TrustFord Huddersfield
    Hi Daniel thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with TrustFord, we hope to see you again soon! Kind regards,Janet
  • Rating 4.0
    Everything was fine except I thought the service included the screen wash filled up which it wasn't.


    Response from TrustFord Huddersfield
    Hi John, Thank you for your high star rating.
  • Rating 5.0
    Fabulous, it’s been a great experience
    Response from TrustFord Huddersfield
    We're thrilled to see that you enjoyed your visit at Huddersfield. Thank you Aiden
  • Rating 4.0
    Good service.. had to wait 5 to 10 mins to be attended to so could do with more staff available around 4pm
    Response from TrustFord Huddersfield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Jacqueline
  • Rating 5.0
    Friendly, polite and helpful at all stages.
    Response from TrustFord Huddersfield
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received . Many thanks Antionette
  • Rating 5.0
    Great service
    Response from TrustFord Huddersfield
    It is great to know that you would rate us as 5 stars Stephen, thank you for taking the time to leave us this great review! Kind regards,
  • Rating 5.0
    Absolutely great customer service ,despite the covid pandemic. Can't fault jake izzat the motability specialist he's been great.
    Response from TrustFord Huddersfield
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Richard
  • Rating 5.0
    Simon jasper was brilliant at sorting my car out for me
    Response from TrustFord Huddersfield
    Hi Jordan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Simon, we hope to see you again soon! Kind regards,
Displaying reviews 1 - 3 out of the 20 most recent
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