Motability Scheme at TrustFord Huddersfield

4.8
Rating 4.8
(253 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Huddersfield

Motability Scheme at TrustFord Huddersfield

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Huddersfield on 01484501515 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
St. Andrews Road
Huddersfield HD1 6RJ
GB
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Phone Number
Call TrustFord Huddersfield on 01484 501515
01484 501515
01484 501515
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Dawn Fox
  • James Leedham
  • Oliver Hemingway
  • Barry Midgley
  • Alexandra Sawyer-Bennett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:45
Friday07:30 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Tom Goldthorpe
  • Ryan Ward
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Huddersfield

  • Rating 5.0
    The MOT was an excellent service, the repairs given were very satisfactory.
    Response from TrustFord Huddersfield
    Hello Scott

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our MOT service excellent and that the repairs met your expectations. At TrustFord Huddersfield, we strive to provide the best service possible, and it's wonderful to know that we succeeded in your case. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Absolutely fantastic Dawn was so friendly knowledgeable and quick process made everything really easy
    Response from TrustFord Huddersfield
    Hello Adam,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with us at TrustFord Huddersfield. It's great to know that Dawn's friendly and knowledgeable service made the process quick and easy for you. We truly appreciate your feedback and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    It was very good and my car is woderfull thank you
    Response from TrustFord Huddersfield
    Hello Elaine,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a very good experience with us and that you are enjoying your car. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Dawn was friendly, knowledgeable & professional.
    Response from TrustFord Huddersfield
    Dear Lynne

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with Dawn was positive and that she was able to assist you in a friendly, knowledgeable, and professional manner. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Huddersfield.

    Best regards,

    Janet
    TrustFord Huddersfield Team
  • Rating 5.0
    Helpful. Easy process.
    Response from TrustFord Huddersfield
    Hello David

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process helpful and easy. At TrustFord Huddersfield, we strive to make every experience as smooth as possible for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Friendly kind helpfull explanation clearly. Contact and update me all the time
    Response from TrustFord Huddersfield
    Hello Petra,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, kind, and helpful. It's great to know that our explanations were clear and that you felt well-informed with our updates. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 4.0
    All good especially collection and delivery of car
    Response from TrustFord Huddersfield
    Hello Stephen,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with the collection and delivery of your car. Your feedback is invaluable to us as we strive to provide the best service possible. If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 4.0
    Very attentive and pretty knowledgeable on the scheme in regards to their own garage.
    Response from TrustFord Huddersfield
    Hello Scott

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team attentive and knowledgeable about the Motability Scheme. Your feedback is invaluable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back to TrustFord Huddersfield in the future.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Oliver was direct and helpful
    Response from TrustFord Huddersfield
    Hello Juliet,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Oliver was able to assist you in a direct and helpful manner. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    The motability agent was pleasent and courteous whilst remaining professional at all times
    Response from TrustFord Huddersfield
    Dear Sheila

    Thank you so much for taking the time to share your positive experience with us at TrustFord Huddersfield. We are thrilled to hear that our Motability agent was able to assist you in a pleasant and professional manner. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The TrustFord Huddersfield Team
  • Rating 5.0
    Lovely friendly staff. Thankyou
    Response from TrustFord Huddersfield
    Hello Jade,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and that you had a positive experience at TrustFord Huddersfield. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Brilliant service James was amazing nothing was too much trouble. He kept me updated on the delivery of my car .
    Response from TrustFord Huddersfield
    Dear Sally,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service. James will be delighted to know that his efforts to keep you updated on the delivery of your car made a positive impact. Your satisfaction is our top priority, and it's fantastic to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Huddersfield.

    Best regards,

    Janet
    Motability Scheme Team
    TrustFord Huddersfield
  • Rating 5.0
    Brilliant customer services
    Response from TrustFord Huddersfield
    Hello Cameron

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a brilliant experience with our customer services. At TrustFord Huddersfield, we strive to provide the best support and assistance to all our customers, and your feedback is incredibly rewarding to our team.

    If you have any more comments or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Brilliant, picked up car in morning and fetched it back once done and sent me a health check video.
    Response from TrustFord Huddersfield
    Hello Benjamin

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service, from picking up your car in the morning to receiving the health check video. Your satisfaction is our top priority, and it's great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Huddersfield.

    Best regards,

    Janet
    Motability Scheme Team
    TrustFord Huddersfield
  • Rating 5.0
    Oliver was friendly and very helpful. He took me through the different controls that the Kuga had to the Vitara I was handing back. I am extremely pleased with my new vehicle.
    Response from TrustFord Huddersfield
    Dear Janice

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Oliver was able to assist you effectively and that you found his guidance helpful during the transition from your Vitara to the new Kuga. It's fantastic to know that you are extremely pleased with your new vehicle.

    At TrustFord Huddersfield, we strive to provide exceptional service and ensure our customers have a seamless experience. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The TrustFord Huddersfield Team
  • Rating 5.0
    A great experience,as soon as I walked in to see my advisor Diane Fox I was at ease.Diane was easy to talk to and explained everything clearly so I could order my new car.
    Response from TrustFord Huddersfield
    Hello Gareth

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a great experience with us at TrustFord Huddersfield. It's fantastic to know that Diane Fox made you feel at ease and provided clear explanations to help you order your new car. We strive to offer the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Dawn was very efficient and friendly , she helped me through the application and understood what we needed .
    Response from TrustFord Huddersfield
    Dear Benjamin

    Thank you so much for taking the time to share your positive experience with us at TrustFord Huddersfield. We are thrilled to hear that Dawn was able to assist you efficiently and with friendliness throughout your application process. It's wonderful to know she understood your needs and provided the support you required.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. We look forward to continuing to serve you and meet your mobility needs in the future.

    Best regards,

    Janet
    TrustFord Huddersfield Team
  • Rating 5.0
    Very friendly, kind and helpful. Just one lady domt know her name was not realy nice. Not smile and answer very straight. Definitely i dont go talk to her again. But others very nice.
    Response from TrustFord Huddersfield
    Hello Petra,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found most of our team friendly, kind, and helpful. Your feedback is incredibly important to us, and we appreciate your honesty regarding your experience with one of our staff members. We strive to ensure that every customer feels welcomed and valued, and we will address this internally to improve our service.

    If there's anything else you'd like to share or discuss, please feel free to reach out. We hope to have the opportunity to serve you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    From start to finish Oliver at ford Huddersfield kept us informed about everything. Phone calls re delivery dates and arranging a convenient and smooth pick up date. We only use Huddersfield ford and will continue to do so.
    Response from TrustFord Huddersfield
    Dear Lily

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Oliver and our team at TrustFord Huddersfield. It's fantastic to know that you felt well-informed and that the process was smooth and convenient for you.

    We truly appreciate your loyalty and are delighted to have you as a valued customer. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    The TrustFord Huddersfield Team
  • Rating 5.0
    Excellent service
    Response from TrustFord Huddersfield
    Hello John

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to TrustFord Huddersfield. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Huddersfield Team

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