Motability Scheme at TrustFord Huddersfield

4.8
Rating 4.8
(238 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to TrustFord Huddersfield

Motability Scheme at TrustFord Huddersfield

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Huddersfield on 01484501515 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
St. Andrews Road
Huddersfield HD1 6RJ
GB
Get directions
Phone Number
Call TrustFord Huddersfield on 01484 501515
01484 501515
01484 501515
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Dawn Fox
  • James Leedham
  • Oliver Hemingway
  • Barry Midgley
  • Alexandra Sawyer-Bennett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:45
Friday07:30 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Tom Goldthorpe
  • Ryan Ward
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Huddersfield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Huddersfield

  • Rating 5.0
    A great experience,as soon as I walked in to see my advisor Diane Fox I was at ease.Diane was easy to talk to and explained everything clearly so I could order my new car.
    Response from TrustFord Huddersfield
    Hello Gareth

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a great experience with us at TrustFord Huddersfield. It's fantastic to know that Diane Fox made you feel at ease and provided clear explanations to help you order your new car. We strive to offer the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Dawn was very efficient and friendly , she helped me through the application and understood what we needed .
    Response from TrustFord Huddersfield
    Dear Benjamin

    Thank you so much for taking the time to share your positive experience with us at TrustFord Huddersfield. We are thrilled to hear that Dawn was able to assist you efficiently and with friendliness throughout your application process. It's wonderful to know she understood your needs and provided the support you required.

    Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. We look forward to continuing to serve you and meet your mobility needs in the future.

    Best regards,

    Janet
    TrustFord Huddersfield Team
  • Rating 5.0
    Very friendly, kind and helpful. Just one lady domt know her name was not realy nice. Not smile and answer very straight. Definitely i dont go talk to her again. But others very nice.
    Response from TrustFord Huddersfield
    Hello Petra,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found most of our team friendly, kind, and helpful. Your feedback is incredibly important to us, and we appreciate your honesty regarding your experience with one of our staff members. We strive to ensure that every customer feels welcomed and valued, and we will address this internally to improve our service.

    If there's anything else you'd like to share or discuss, please feel free to reach out. We hope to have the opportunity to serve you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    From start to finish Oliver at ford Huddersfield kept us informed about everything. Phone calls re delivery dates and arranging a convenient and smooth pick up date. We only use Huddersfield ford and will continue to do so.
    Response from TrustFord Huddersfield
    Dear Lily

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Oliver and our team at TrustFord Huddersfield. It's fantastic to know that you felt well-informed and that the process was smooth and convenient for you.

    We truly appreciate your loyalty and are delighted to have you as a valued customer. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    The TrustFord Huddersfield Team
  • Rating 5.0
    Excellent service
    Response from TrustFord Huddersfield
    Hello John

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to TrustFord Huddersfield. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    I’m
    Excellent service
    Response from TrustFord Huddersfield
    Dear Jane D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at TrustFord Huddersfield. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 4.0
    The customer service was excellent
    Response from TrustFord Huddersfield
    Hello Finley

    Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our customer service to be excellent. Our team at TrustFord Huddersfield is dedicated to providing the best experience possible for our customers, and your positive comments are greatly appreciated.

    If there's anything specific you think we could improve on to make your experience a 5-star one, please feel free to let us know. We value your input and are always looking for ways to enhance our service.

    Thank you once again for your review, and we hope to see you again soon.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Brilliant. As always.
    Response from TrustFord Huddersfield
    Hello Roxy,

    Thank you so much for your wonderful review! We're thrilled to hear that you had another brilliant experience with us at TrustFord Huddersfield. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Very good
    Response from TrustFord Huddersfield
    Hello David

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at TrustFord Huddersfield. Your feedback is incredibly valuable, and it motivates our team to continue delivering excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Very kind person support me in my choice of car
    Response from TrustFord Huddersfield
    Hello Yvonne

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience and that our team was able to support you in choosing the right car. Providing exceptional service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Very helpful
    Thank You
    Mandy
    Response from TrustFord Huddersfield
    Dear Anne,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service very helpful. At TrustFord Huddersfield, we strive to provide the best possible experience for all our customers, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Janet
    Motability Scheme Team
    TrustFord Huddersfield
  • Rating 5.0
    From start to finish Oliver Hemingway was absolutely brilliant.
    Response from TrustFord Huddersfield
    Hello Patricia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with Oliver Hemingway was absolutely brilliant from start to finish. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Huddersfield.

    Best regards,

    Janet
    Motability Scheme Team
    TrustFord Huddersfield
  • Rating 2.0
    By very hard to contact
    Response from TrustFord Huddersfield
    Hello Zoe,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that you've found it difficult to get in touch with our team. We strive to provide excellent service and it's clear we fell short in your experience.

    Your feedback is important to us, and we are committed to improving our communication channels to better serve our customers. If there's anything specific you'd like to discuss or if there's any way we can assist you further, please don't hesitate to reach out.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,

    Janet
    TrustFord Huddersfield - Motability Scheme Team
  • Rating 5.0
    Very helpful and polite listened to what we were looking for could not do enough to help brilliant
    Response from TrustFord Huddersfield
    Hello Jane D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and polite during your visit. Listening to our customers and ensuring they have a brilliant experience is always our top priority. Your kind words and perfect rating mean a lot to us, and we are delighted that we could assist you in finding what you were looking for. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Oliver was so helpful , kind and understanding . We would highly recommend him .
    Response from TrustFord Huddersfield
    Dear Timothy B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Oliver was able to provide you with such helpful, kind, and understanding service. Your recommendation means a lot to us, and we are delighted to know that your experience at TrustFord Huddersfield was a positive one. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Very friendly and attentive staff. Everything was explained to me in full detail and I came away fully confident in my purchase
    Response from TrustFord Huddersfield
    Hello Amber,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that our team at TrustFord Huddersfield was able to provide you with a friendly and attentive experience. It's great to know that everything was explained in full detail and that you left feeling confident in your purchase. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    I got booked in straightaway they were friendly and helpful
    Response from TrustFord Huddersfield
    Hello Elliott K.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at TrustFord Huddersfield. It's great to know that you found our service friendly and helpful, and that we were able to accommodate you promptly. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    My experience was wonderful. Thank you very much. I recommend, they did a great service.
    Response from TrustFord Huddersfield
    Dear Silvia A.,

    Thank you so much for taking the time to share your wonderful experience with us at TrustFord Huddersfield. We are thrilled to hear that you were satisfied with our service and that you would recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The TrustFord Huddersfield Team
  • Rating 5.0
    Kind and well maner and helpful
    Response from TrustFord Huddersfield
    Hello Vernon,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team to be kind, well-mannered, and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at TrustFord Huddersfield.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield
  • Rating 5.0
    Great service very friendly staff thanks again
    Response from TrustFord Huddersfield
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff to be friendly. Your feedback is incredibly important to us, and it’s always rewarding to know that we are meeting our customers' expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again at TrustFord Huddersfield.

    Best regards,
    The Motability Scheme Team at TrustFord Huddersfield

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