Motability Scheme at Vertu Volkswagen Skipton

4.8
Rating 4.8
(82 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Volkswagen Skipton

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Volkswagen Skipton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Volkswagen Skipton on 01756332761 to make an appointment with our Motability specialist.

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Contact information

Address
Skipton Road
Crosshills
Keighley BD20 7DS
GB
Get directions
Phone Number
Call Vertu Volkswagen Skipton on 01756 332761
01756 332761
01756 332761
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Pete Lotze
  • Sarah Turner
  • Chloe Smith-Blah
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:45 - 18:00
Tuesday07:45 - 18:00
Wednesday07:45 - 18:00
Thursday07:45 - 18:00
Friday07:45 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Toby Sims
  • Jacob Hanson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Skipton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Volkswagen Skipton

  • Rating 5.0
    Chloe was fantastic from the start to the end. She talked me through everything that I wanted to know and was very helpful. I will hopefully seeing her in three years time.
    Excellent Thank you .
    Response from Vertu Volkswagen Skipton
    Dear Deborah,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Chloe. It's fantastic to know that she was able to assist you thoroughly and make your visit enjoyable. We truly appreciate your kind words and your perfect rating.

    We look forward to welcoming you back in three years, and Chloe will be delighted to assist you again. If there's anything else we can do for you in the meantime, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    Kerry
  • Rating 2.0
    Yes the car is now on order. But service we received was poor.
    Response from Vertu Volkswagen Skipton
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2HS2601 Kind regards, Liza.
  • Rating 5.0
    Very good great advice and very helpful
    Response from Vertu Volkswagen Skipton
    Hello Deborah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our advice helpful and that you had a positive experience with us at Vertu Volkswagen Skipton. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Excellent from start to finish, patient with my autistic son and his questions, gave time to process, sorted a test drive immediately, sourced the car he wanted for when wanted and just all round nice experience. Thanks you Pete you were fantastic.
    Response from Vertu Volkswagen Skipton
    Hello Thomas

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. It's great to know that Pete was able to assist you and your son with patience and care, ensuring all your needs were met. We strive to provide a supportive and accommodating environment for all our customers, and your feedback reassures us that we're on the right track. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    They were very helpful and friendly.
    Response from Vertu Volkswagen Skipton
    Dear Deborah W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be helpful and friendly. Providing excellent service is our top priority, and your feedback is incredibly rewarding.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Skipton.

    Best regards,

    Liza.
  • Rating 5.0
    Really positive, great customer service. Made everything very easy.
    Response from Vertu Volkswagen Skipton
    Hello Danyal,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our customer service and that we could make everything easy for you. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Skipton.

    Best regards,

    Kerry
  • Rating 5.0
    Both my front and back wipers where down as being done but my back wiper us doing the same thing banging on the window when in use.
    Response from Vertu Volkswagen Skipton
    Hello Halimah,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating. We truly appreciate your feedback. I'm sorry to hear that your back wiper is still causing issues. We strive to ensure everything is in perfect working order, and it seems we may have missed the mark in this instance.

    Please feel free to reach out to us directly so we can arrange to have this looked at again. We want to ensure your vehicle is in the best condition possible for your needs.

    Thank you for bringing this to our attention, and we look forward to resolving this for you.

    Best regards,

    Dean
  • Rating 5.0
    Clear prompt advice given by chloe at vw skipton, 100% reccomend her
    Response from Vertu Volkswagen Skipton
    Hello Keiran,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Chloe was able to provide you with clear and helpful advice. Your recommendation means a lot to us, and we're delighted to know you had a positive experience at Vertu Volkswagen Skipton. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Excellent experience they couldn’t do enough for me I would recommend them to everyone
    Response from Vertu Volkswagen Skipton
    Dear Heather N.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience at Vertu Volkswagen Skipton. Our team is dedicated to providing exceptional service, and it's incredibly rewarding to know that we met your expectations.

    Your recommendation means a lot to us, and we are grateful for your support. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Warm regards,

    Matthew
  • Rating 5.0
    Very efficient and friendly service.
    Response from Vertu Volkswagen Skipton
    Hello Paula,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both efficient and friendly. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Skipton.

    Best regards,
    Liza.
  • Rating 5.0
    Great service. Friendly, attentive and knowledgeable staff. Explained everything to me and gave me all of the options. Arranged a test drive. Kept me updated regarding the delivery and collection.
    Response from Vertu Volkswagen Skipton
    Dear Catherine

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with our team at Vertu Volkswagen Skipton. Our staff strives to be friendly, attentive, and knowledgeable, and it’s fantastic to know that we met your expectations. We’re glad we could assist you with all the options and arrange a test drive for you. Keeping our customers updated is a top priority, and we’re pleased that you felt informed throughout the process. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Always good service at Vertu Volkswagen Skipton!
    Response from Vertu Volkswagen Skipton
    Hello Nigel,

    Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you consistently receive good service at Vertu Volkswagen Skipton. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Good
    Response from Vertu Volkswagen Skipton
    Hello Keiran D.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Vertu Volkswagen Skipton. Your feedback is incredibly important to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    A1 service, fast, helpful and friendly
    Response from Vertu Volkswagen Skipton
    Hello Frank.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our service fast, helpful, and friendly. Providing top-notch service is our priority, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and will be shared with our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Skipton.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Volkswagen Skipton
  • Rating 5.0
    Brilliant and straightforward.
    Response from Vertu Volkswagen Skipton
    Hello Ethan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found your experience with us to be brilliant and straightforward. Our team at Vertu Volkswagen Skipton is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent service plus kept in touch at every point
    Response from Vertu Volkswagen Skipton
    Hello Peter

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and that our team kept you informed throughout your experience with us. Your feedback is incredibly valuable, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Volkswagen Skipton.

    Best regards,
    Dean
  • Rating 5.0
    I was very happy with the over all service I received. Thank you very much.
    Response from Vertu Volkswagen Skipton
    Hello Duncan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very happy with the overall service you received at Vertu Volkswagen Skipton. Your satisfaction is our top priority, and your kind words mean a lot to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Best service
    Response from Vertu Volkswagen Skipton
    Hello Naseem

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received the best service at Vertu Volkswagen Skipton. Our team is dedicated to providing top-notch service to all our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
    The Vertu Volkswagen Skipton Team
  • Rating 5.0
    Very helpful , polite and personable staff. Car was ready in advance of expected time which helped me considerably plus the courtesy car was also available sooner than expected.
    Response from Vertu Volkswagen Skipton
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that our team was able to assist you effectively and that the car was ready ahead of schedule. It's great to know that the availability of the courtesy car also contributed positively to your experience. Our staff strives to provide helpful and personable service, and your feedback is a fantastic affirmation of their efforts. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Kind regards,
    Matthew
  • Rating 5.0
    Very helpful
    Response from Vertu Volkswagen Skipton
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn

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