Motability Scheme at Evans Halshaw Hyundai Leeds

4.8
Rating 4.8
(541 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Evans Halshaw Hyundai Leeds

Motability Scheme at Evans Halshaw Hyundai Leeds

At Evans Halshaw Hyundai Leeds, we have 5 dedicated Motability Scheme specialists so there will always be someone on hand, happy to assist you with all your Motability queries.

Whether it is your first Motability car or you are renewing, we have dedicated specialists ready to help you open the door to everyday freedom. Hyundai have a range of Motability cars, starting from nil advance payment in both manual and electric drive transmissions.
We also have the award-winning all new Tucson available on the scheme starting from low advance payments, with numerous options available to our scheme customers. With over 25 years experience our trusted experts will endeavour to assist you in choosing your vehicle on the Motability Scheme.

Contact Evans Halshaw Hyundai Leeds on 01132244989 to make an appointment with our Motability specialist.

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Contact information

Address
151 Gelderd Road
Leeds LS12 6BZ
GB
Get directions
Phone Number
Call Evans Halshaw Hyundai Leeds on 0113 537 0837
0113 537 0837
0113 537 0837
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Andrew Porter
  • Jordan Towers
  • Ian Kershaw
  • Jamie Dean
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Symbert Saddler
  • Dan Falcon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Evans Halshaw Hyundai Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Evans Halshaw Hyundai Leeds

  • Rating 5.0
    Amazing I love going to Evan’s halshaw they are all really nice people in there specially Amy and Simms
  • Rating 5.0
    Andrew Porter was very pleasant, efficient and very helpful, he explained everything I needed to know.
    Response from Evans Halshaw Hyundai Leeds
    Hi Edgar,

    Andrew will appreciate you leaving this review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Ian was great,answered all our questions, setup test drive immediately. Very smooth would recommend.
    Response from Evans Halshaw Hyundai Leeds
    Hello Jane,

    Ian will appreciate you leaving this review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    MIA was ABSOLUTELY amazing, made us feel so comfortable and her service skills were incredible, thank you mia for making it possible for me to speak to you as i struggle speaking as it is, definitely needs recognition !!
    Response from Evans Halshaw Hyundai Leeds
    Hello Aimee,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Mia.

    Enjoy your day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very helpful.
    Response from Evans Halshaw Hyundai Leeds
    Hi Victoria,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 1.0
    I had horrible experience with them. They no longer offer car collection and delivery. They instead offer a courtesy car. I arranged with them over a month ago for dropping off and coming back day after and what time. But when I got there the person who was dealing with me , first said you must bring the courtesy car this afternoon, I told him that wasn't our deal and explained why I can't. Then he said you must bring it by 8am day after. Otherwise we won't give you the car. I started shaking and stressed about it so bad. I explained to him that wasn't our deal I can bring it around 10 or 11. I already talked to you over a month ago. Don't do this to me. I asked him read the agreement , he said no but went and talked to the manager and then they said you're right you can bring back at the original time.
    Then I just felt I need to hand over my car to them and say theres no damage or scratches before handing it to them. He walked with me and pointed his finger on lots of areas and said scratch, scratch scratch, I panicked because I knew the car didn't have and scratched. I asked him show me again. And on every single spot he was showing it was dried rain or stains. Not a single scratch. Then I said, I need to record this because you are claiming these drops and stains are scratches. And I need to have it on the video for my protection. He said no I don't wanna be in your video. I told him I'm just gonna record the car not you , just point at so call scratches for the record. But he left me there and went inside. I followed him inside and he was telling the manager about that. I explained what happened and the manager ordered him to come with me and show the scratches and allow me to record. But he couldn't find a single scratch when I was recording.it was all rain and stains from driving klon the rain. All of that stress, anxiety, walking with my crutches with pain for nothing. They've been so unprofessional and inconsiderate. Put me on lots of emotinal stress for what. I don't recommend them to anyone.
    Response from Evans Halshaw Hyundai Leeds
    Hi Mohammad,

    Thank you for taking the time to review.

    Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

    I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

    Thank you,
    Evans Halshaw Customer Services
  • Rating 5.0
    Very helpful and lovely lady that helped us
    Response from Evans Halshaw Hyundai Leeds
    Hi Caroline,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Mia was very helpful and made the process quick and easy!!!
    Response from Evans Halshaw Hyundai Leeds
    Hi James,

    Mia will appreciate you leaving this review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    I found the Customer Advisor
    ( Simbert Saddler) , to be most friendly and helpful before and during the service.
    Response from Evans Halshaw Hyundai Leeds
    Hello Lauren,

    Simbert will appreciate you leaving this review - thank you!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 1.0
    Not happy with my experience at all cars been scratched very badly and left worse state then when I brought the car won’t be using this dealership again
    Response from Evans Halshaw Hyundai Leeds
    Hi Mason,

    Thank you for getting in touch.

    We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

    If there is anything we can help with, please email help@evanshalshaw.com

    Kind Regards,
    Evans Halshaw Customer Services
  • Rating 5.0
    Great experience with Andrew. He was super helpful and went above and beyond to ease our nerves when moving to an electric car. Would highly recommend Andrew and the Leeds dealership.
    Response from Evans Halshaw Hyundai Leeds
    Hello Janice,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your recent experience with Andrew.

    We hope to be of service to you again!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great service nice people
    Response from Evans Halshaw Hyundai Leeds
    Hello Ann,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services
  • Rating 1.0
    Very disappointing. This is the third Tuscon we have had and never before had any problems with servicing etc. The car went in on a Tuesday morning and I was told it would be ready by 5pm. I received no contact all day apart from a video telling me repairs and costs at 10.00am. The video said the break discs and pads needed changing as they were dangerous and illegal to be driving. When I rang at 4.30 to ask when I could pick up the car I was told the repairs had been refused by Motability. I asked why I hadn’t been contacted and informed of this to be met with silence. I had to ring Motability myself who were so helpful and apologetic. I was told the video the dealer had sent did not give the right information and proof of the repairs which they wanted nearly £1200 for. Motability had asked the dealer for the correct information but had just been sent the same video two more times. Motability arranged for taxis for me as they rang the dealer who said the car would be ready on the Friday. I rang the dealer on the Friday afternoon, to be told that no technicians had been available to send the correct information and the car wouldn’t be fixed until Monday or Tuesday. I was told I could come and pick the car up and take it back in to be fixed. I did not want to do this as I had already been told the breaks were dangerous and had already waited 6 weeks to get my car into the dealer. I again rang Motability who told me the dealer had informed them that the parts weren’t available until Tuesday, which was an obvious lie. A lease car couldn’t be arranged for me as the dealer hadn’t told them the truth about how long it would be off the road. I rang the dealer on Monday to be told that they were fully booked and didn’t know when the right information would be sent or when my car would be fixed. I contacted Motability again who arranged a lease car for me which I received Tuesday evening. I was without a car for six days. I had arranged things for my daughter, whose car it is, with it being near Christmas, which all had to be cancelled as we could not get there. I lost money on tickets I had booked for a day with my family in Liverpool. I did not receive any progress calls from the dealer until the Friday evening saying the car was ready to collect. I was not given any documents on what repairs had been done. One of the things I had been told needed replacing was the window wipers. These have not been replaced and are still split, but I do not know if they have charged Motability for them. We are due to get a new car in January but will definitely not be going to this dealer again. I shouldn’t have had to chase them up numerous times and should have been kept in contact with about the delay and progress. The dealers had been very unhelpful and caused me unnecessary stress and anxiety
    Response from Evans Halshaw Hyundai Leeds
    Dear Ellie,

    Thank you for taking the time to share your experience with us. I am truly sorry to hear about the issues you faced during your recent service visit. It is disappointing to learn that we did not meet your expectations, especially as a returning customer who has previously had positive experiences with us.

    I apologise for the lack of communication and the inconvenience caused by the delays and misinformation regarding your vehicle's repairs. This is not the level of service we strive to provide, and I understand the frustration and stress this situation has caused you and your family, particularly during such a busy time of year.

    Please be assured that your feedback is taken seriously, and we will be reviewing our processes to ensure that such situations are handled more effectively in the future. We are committed to improving our communication and service to prevent similar occurrences.

    Thank you again for bringing this to our attention.

    Kind regards,
    Evans Halshaw Customer Services
  • Rating 5.0
    Evans Halshaw Hyundai dealer should be pleased to have Andrew as part of their team. He was very knowledgeable about the scheme and gave us excellent guidance on which vehicle to review. He was very clear about how the scheme worked and gave guidance on advantages of certain types of vehicle that are available.
    Response from Evans Halshaw Hyundai Leeds
    Hello Brian,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Evans Halshaw Customer Services
  • Rating 5.0
    Great experience. The staff are lovely & it went smoothly
    Response from Evans Halshaw Hyundai Leeds
    Hi Marcus,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    They were professional, courteous, friendley
    Response from Evans Halshaw Hyundai Leeds
    Hi Phillip,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Lovely helpful staff
    Response from Evans Halshaw Hyundai Leeds
    Hi Marcus,

    Thank you very much for leaving a review!

    Have a nice day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Always caring and professional with very efficient service
    Response from Evans Halshaw Hyundai Leeds
    Hello Emma,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Would recommend
    Response from Evans Halshaw Hyundai Leeds
    Hi Lorna,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Very informative went above and beyond
    Response from Evans Halshaw Hyundai Leeds
    Hi Lorna,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Evans Halshaw Customer Services

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