Motability Scheme at Stratstone Mercedes Benz Leeds

Motability Scheme at Stratstone Mercedes Benz Leeds

4.8
Rating 4.8
(59 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Stratstone Mercedes Benz Leeds

Motability Scheme at Stratstone Mercedes Benz LeedsMotability Scheme at Stratstone Mercedes Benz LeedsMotability Scheme at Stratstone Mercedes Benz Leeds

Our trained Motability specialists are here to support you throughout the duration of your lease.

Stratstone Mercedes Benz Leeds can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Stratstone Mercedes Benz Leeds on 01135370744 to make an appointment with our Motability specialist.

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Contact information

Address
155 Gelderd Road
Leeds LS12 6BZ
GB
Get directions
Phone Number
Call Stratstone Mercedes Benz Leeds on 0113 537 0744
0113 537 0744
0113 537 0744
Website

Visit dealer website

Email

salesenquiries.cx.mercedesleeds@stratstone.com

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Richard Hawley
  • Istvan Szalczinger
  • Arnas Paulauskas
  • Ryandeep Chhokar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sufian Akhtar
  • Kelly Wainwright
  • Nathanial Bowden-Falvey
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone Mercedes Benz Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone Mercedes Benz Leeds

  • Rating 5.0
    Good
    Response from Stratstone Mercedes Benz Leeds
    Hi Mohammed,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Good
    Response from Stratstone Mercedes Benz Leeds
    Hi Mohammed,

    Thank you for taking the time to leave us this positive review!

    It’s lovely to see you had a great experience with us!
    Customer Services
  • Rating 5.0
    Best
    Response from Stratstone Mercedes Benz Leeds
    Hi Marietta,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    The staff member was very efficient, professional and personable
    Response from Stratstone Mercedes Benz Leeds
    Hi Andleeb,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Excellent service
    Response from Stratstone Mercedes Benz Leeds
    Hi Archie,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 1.0
    Not happy with our experience this x around in my son turn it went nice and easy without stress
    Response from Stratstone Mercedes Benz Leeds
    Hi Aneesa,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com

    Thank you,
    Customer Services
  • Rating 5.0
    Amazing customer service! Very friendly salesperson. Quick and easy process from start to finish. Definitely recommend!
    Response from Stratstone Mercedes Benz Leeds
    Hello Aishah,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Istivan was one of the kindest and most helpful people I have ever come across. He made my entire experience at Mercedes smooth, seamless, and truly enjoyable. Throughout the process, he was both polite and professional, always going above and beyond to assist. I would highly recommend Mercedes—and especially Istivan—to anyone looking for outstanding service.
    Response from Stratstone Mercedes Benz Leeds
    Hi Saifa,

    Thank you for your kind review.

    We’re so happy to hear that Istivan gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.

    Thank you for your recommendation and we look forward to seeing you again!

    Have a lovely day,
    Customer Services
  • Rating 5.0
    One word 'excellent'.
    Response from Stratstone Mercedes Benz Leeds
    Hi Nurun,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 5.0
    Arnie, the dealership specialist we met with, was faultless. He spent a long time explaining the new car. No aspect felt ‘rushed’. Would recommend to anyone! Thank you!
    Response from Stratstone Mercedes Benz Leeds
    Hi Rachel,

    Thank you for taking the time to post about your experience.

    We're so happy to see that you had a 5* experience and we really appreciate your kind feedback and recommendation.

    We hope to see you again in the future!

    Have a lovely day,
    Customer Services
  • Rating 5.0
    Great experience lovely car really happy with the service
    Response from Stratstone Mercedes Benz Leeds
    Hi Sarah,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    We just took delivery of our brand-new Mercedes-Benz EQA 250+ through the Motability Scheme at Stratstone Mercedes-Benz Leeds, and the entire experience was fantastic! A huge thank you to Arnie for his outstanding service from start to finish. He was incredibly helpful, professional, and knowledgeable, making the entire process smooth and stress-free. He kept us informed every step of the way, ensuring that everything was handled efficiently. If you're looking for excellent customer service and a hassle-free Motability experience, we highly recommend Arnie and the team at Mercedes-Benz Leeds! 🚗💨✨
    Response from Stratstone Mercedes Benz Leeds
    Hi Henry,

    Thank you for your kind review.

    We’re so happy to hear that Arnie gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.

    Thank you for your recommendation and we look forward to seeing you again!

    Have a lovely day,
    Customer Services
  • Rating 5.0
    Firstly thank you Istvan for everything.
    Peaceful and happy keeping in mind how
    much peace we seek being disabled and
    in chronic pain. Overall it felt like
    a blessing. Being disabled you give up
    your dreams and miss out on so much in
    life, so having this motability car
    feels like a reward and makes you feel
    good. Like you've achieved something
    and it feels beautiful. Thank you for
    a beautiful experience
    Response from Stratstone Mercedes Benz Leeds
    Hi Anum,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Istvan.

    Enjoy your day!
    Customer Services
  • Rating 5.0
    Fantastic service. Very well explained of how the motability scheme works.
    Response from Stratstone Mercedes Benz Leeds
    Hi Sanah,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction!

    Enjoy your day!
    Customer Services
  • Rating 5.0
    Excellent Estivan was great from start to finish
    Response from Stratstone Mercedes Benz Leeds
    Hi Andrew,

    Estivan will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Was ok
    Response from Stratstone Mercedes Benz Leeds
    Hi Marek,
    Thank you for reviewing us!
    We appreciate you taking the time to do this, and hope you have a great day!
    Customer Services
  • Rating 5.0
    It was a good experience and I was treated fairly and the order for the car, went through smoothly and I would highly recommend them.
    Response from Stratstone Mercedes Benz Leeds
    Hi Henry,
    Thank you for leaving us a 5-star review and for sharing your experience!
    I am so pleased to hear that you have received good customer service throughout your dealings with us.
    Thanks so much again for the review and recommendation.
    We look forward to seeing you again soon!
    Customer Services
  • Rating 5.0
    Everything about the car well explained
    Response from Stratstone Mercedes Benz Leeds
    Hi Paul,

    We appreciate you leaving us a review - thank you!

    Have a nice day!

    Customer Services

  • Rating 5.0
    Ryan was magnificent throughout the whole process. He kept us well informed and went above and beyond to ensure we were happy.
    Response from Stratstone Mercedes Benz Leeds
    Hi Tasmiyah,

    Thank you so much for your kind words!

    We are so happy to hear that Ryan was able to provide you with excellent service.

    We strive to ensure that all of our customers receive the best possible service.

    Thank you again for your positive review!

    Customer Services
  • Rating 5.0
    Ryan and Inti were amazing from start to finish. Brilliant customer service
    Response from Stratstone Mercedes Benz Leeds
    Hi Nofeesa,

    Thank you very much for taking the time to leave us this positive review!

    Ryan's aim is to deliver a positive customer service.

    Have a great week!

    Customer Services

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