Motability Scheme at Stratstone Mercedes Benz Leeds

4.8
Rating 4.8
(36 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Stratstone Mercedes Benz Leeds

Here at Mercedes-Benz of Leeds we have a highly experienced Motability team consisting of 5 Motability Sales Specialists and 2 Motability After Sales Specialists.

Our trained Motability specialists are here to support you throughout the duration of your lease. Stratstone Mercedes Benz Leeds can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Stratstone Mercedes Benz Leeds on 01132015200 to make an appointment with our Motability specialist.

Contact information

Address
155 Gelderd Road
Leeds LS12 6BZ
GB
Phone Number
Call Stratstone Mercedes Benz Leeds on 0113 201 5200
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Richard Hawley
  • Ben Steel
  • Istvan Szalczinger
  • Priya Mistry
  • Arnas Paulauskas
  • Rajat Shahi
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Sufian Akhtar
  • Kelly Wainwright
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone Mercedes Benz Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone Mercedes Benz Leeds

  • Rating 3.0
    We had the car service but there was supposed to clean it it was not properly cleaned inside the car
    Response from Stratstone Mercedes Benz Leeds
    Hi Margaret,

    I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to Mercedes-Benz of Leeds.

    I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

    Thank you,
    Customer Services
  • Rating 5.0
    Good
    Response from Stratstone Mercedes Benz Leeds
    Hi,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 5.0
    Fantastic service
    Friendly attitude
    Super fast
    Response from Stratstone Mercedes Benz Leeds
    Hi Jake,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Done very quickly, great service.
    Response from Stratstone Mercedes Benz Leeds
    Hi Ethan,

    We appreciate you leaving us a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Very friendly and polite all the staff excellent service
    Response from Stratstone Mercedes Benz Leeds
    Hi Patricia,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Dhruvi Patel
    Response from Stratstone Mercedes Benz Leeds
    Hi Dhruvi,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Great service all round. Polite professional all round. Thank u
    Response from Stratstone Mercedes Benz Leeds
    Hello Anissa,

    Thank you so much for the review.

    We're thrilled that you had such a positive experience!

    We hope that you'll consider us again in the future.
    Customer Services
  • Rating 5.0
    Excellent service as always , very happy
    Response from Stratstone Mercedes Benz Leeds
    Hi Linda,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Great . Collection and delivery. No problems
    Response from Stratstone Mercedes Benz Leeds
    Hi Christopher,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Excellent customer service
    Response from Stratstone Mercedes Benz Leeds
    Hi Ruth,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Great customer service
    Response from Stratstone Mercedes Benz Leeds
    Hi David,

    We sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Customer Services
  • Rating 5.0
    Excellent customer services.I would particularly like to mention Gaynor who looked after me with a friendly smile & coffee.
    Response from Stratstone Mercedes Benz Leeds
    Hi Joan,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Good.
    Response from Stratstone Mercedes Benz Leeds
    Hi Eva,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Excellent service provided from Leeds Diane was really good and caring and updated me regularly when my car went in had a good service provided highly recommend this branch it’s very good n good staff always get good service when av dealt Leeds Mercedes ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
    Response from Stratstone Mercedes Benz Leeds
    Hi Mohammed,

    Thank you very much for 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Evans Halshaw Customer Services
  • Rating 5.0
    mr E ROSE very good service by staff.
    Response from Stratstone Mercedes Benz Leeds
    Hi Ernest,

    Thank you for taking the time to review us.

    You have really made our day!
    Customer Services
  • Rating 5.0
    Glad they can always collect and deliver due to my health. Good service as usual. Thank you
    Response from Stratstone Mercedes Benz Leeds
    Hi Chantelle,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction!

    Enjoy your day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service *****
    Response from Stratstone Mercedes Benz Leeds
    Hi Helen,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Wonderful perfect service from all. Delighted.
    Response from Stratstone Mercedes Benz Leeds
    Hi Elaine,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Excellent customer service and Janet was really friendly, always happy to help with my query,

    Tanya D
    Response from Stratstone Mercedes Benz Leeds
    Hello Tanya,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Customer Services
  • Rating 5.0
    Excellent service and communication very happy
    Response from Stratstone Mercedes Benz Leeds
    Hi Linda,

    We sincerely value your review.

    Thanks for such a positive rating!

    Take care,
    Customer Services

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