Motability Scheme at Lookers Ford Leeds

Motability Scheme at Lookers Ford Leeds

4.8
Rating 4.8
(241 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Contact information

Address
227 York Road
Leeds
West Yorkshire LS9 7RY
GB
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Phone Number
Call Lookers Ford Leeds (York Road) on 0113 200 9500
0113 200 9500
0113 200 9500
Website

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Email

ContactFordLeeds@Lookers.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Leo Fernandes
  • Elena Odobescu
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kirsty Crowther
  • Ella Craven
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Leeds (York Road)

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Leeds (York Road)

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Lookers Ford Leeds (York Road) can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Lookers Ford Leeds (York Road) on 01132009500 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Lookers Ford Leeds (York Road)

  • Rating 5.0
    Excellent service throughout. I was kept up to date about what was happening. When I came in for handover I was supported throughout and felt very happy when I drove off the forecourt.
    Response from Lookers Ford Leeds (York Road)
    Hello Dominic,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that you had an excellent experience with us at Lookers Ford Leeds. Keeping our customers informed and supported is a top priority, and it’s great to know that you felt happy and well taken care of during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Just can’t fault the staff and friendly people
    Response from Lookers Ford Leeds (York Road)
    Hello Rosalyn U.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Lookers Ford Leeds. Our staff takes great pride in providing friendly and helpful service, and your kind words are truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Good
    Response from Lookers Ford Leeds (York Road)
    Hello Afia,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with us at Lookers Ford Leeds. Your feedback is incredibly valuable, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Fantastic Leo was brilliant explained everything a true gentleman
    Response from Lookers Ford Leeds (York Road)
    Hello Deborah,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Leo provided you with an excellent experience and that he was able to explain everything clearly. It's great to know that his professionalism and gentlemanly approach made a positive impression on you. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Leeds.

    Best regards,
    The Motability Scheme Team at Lookers Ford Leeds
  • Rating 5.0
    Very helpful
    Response from Lookers Ford Leeds (York Road)
    Hello Kevin,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. At Lookers Ford Leeds, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    We always go back to ford in Leeds as Leo Fernandez is a lovely man who makes you feel welcome when you go and is very friendly but professional definitely a five star experience with him
    Response from Lookers Ford Leeds (York Road)
    Hello Graham S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a five-star experience at Lookers Ford Leeds. Leo Fernandez is indeed a valued member of our team, and we're delighted to know that he made you feel welcome and provided friendly yet professional service. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Leo was amazing from start to finish he always tries to go that extra mile for you, he’s a very kind and considerate man and helps you get the best for your needs with mobility
    Response from Lookers Ford Leeds (York Road)
    Hello Lisa,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Leo. It's great to know that he was able to assist you effectively and go the extra mile to meet your mobility needs. Your kind words and recognition mean a lot to us and motivate our team to continue providing exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Very helpful
    Response from Lookers Ford Leeds (York Road)
    Hello Paul H.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful. Your feedback is greatly appreciated and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Very helpful and experienced staff
    Response from Lookers Ford Leeds (York Road)
    Hello Brian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be helpful and experienced. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Leeds.

    Best regards,
    The Motability Scheme Team at Lookers Ford Leeds
  • Rating 5.0
    Really attentive and completed in good time.
    Response from Lookers Ford Leeds (York Road)
    Hello Emma D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service attentive and timely. At Lookers Ford Leeds, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Leo was very accommodating and showed us 2 cars. He ensured that I was able to sit which is helpful as I'm not good on my feet.

    We test drove and once we'd decided what to lease he underwent a lengthy search to find the one we were wanting.

    The process from agreeing to go ahead and driving it home was only a few days and very straightforward.
    Response from Lookers Ford Leeds (York Road)
    Dear Matthew S.,

    Thank you so much for taking the time to share your experience with us at Lookers Ford Leeds. We are thrilled to hear that Leo was able to accommodate your needs and make your visit comfortable and enjoyable. It's wonderful to know that the process of finding and leasing your car was smooth and efficient.

    Your feedback is incredibly valuable to us, and we are delighted that you had such a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Great guy quick an easy
    Response from Lookers Ford Leeds (York Road)
    Hello Cade,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us and found the process quick and easy. Our team at Lookers Ford Leeds is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Leo is a very pleasant man he’s very kind and helpful and try’s to go the extra mile for you
    Response from Lookers Ford Leeds (York Road)
    Dear Lisa F.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Leo at Lookers Ford Leeds. It's fantastic to know that he was able to provide you with the kindness and assistance you needed. We always strive to go the extra mile for our customers, and your feedback is a great testament to our efforts.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lookers Ford Leeds
  • Rating 5.0
    Extremely helpful.
    Response from Lookers Ford Leeds (York Road)
    Dear Daphne S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service extremely helpful. At Lookers Ford Leeds, we strive to provide the best possible experience for all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Leeds Team
  • Rating 5.0
    Excellent service.
    Response from Lookers Ford Leeds (York Road)
    Hello Joseph R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Lookers Ford Leeds. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Absolutely amazing the lady that was dealing whit me
    Response from Lookers Ford Leeds (York Road)
    Dear Afia I.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience with our team member. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Lookers Ford Leeds
  • Rating 5.0
    A happy experience. Hot free drinks in a warm, pleasant environment while the car was serviced. Thank you.
    Response from Lookers Ford Leeds (York Road)
    Hello Elizabeth,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a happy visit and enjoyed the hot drinks and pleasant environment while your car was serviced. Your feedback is greatly appreciated, and it motivates our team to continue providing excellent service. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Lookers Ford Leeds.

    Best regards,
    The Motability Scheme Team at Lookers Ford Leeds
  • Rating 5.0
    Top man leo thannkyou so much really appreciate you finding me a car with such short notice.
    Response from Lookers Ford Leeds (York Road)
    Hello Adelina H.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Leo was able to assist you in finding a car on short notice. Your satisfaction is our top priority, and it's fantastic to know that we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 1.0
    Waiting for the dealer "Leo" for at least 30min minimum.Pretty rude.. answering calls in-between talking
    .. walking off. Just absolutely terrible. Also poor English language . Ford puma
    Response from Lookers Ford Leeds (York Road)
    Dear Leon L.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your visit. It is our priority to provide excellent service to all our customers, and it is clear we fell short in your case.

    We are sorry for the wait time and any inconvenience caused by the interruptions during your interaction with our team member. We understand how important clear communication is, and we regret that this was not your experience.

    Please know that we take your feedback seriously and will address these issues with our team to ensure improvements are made. We value your input and hope to have the opportunity to serve you better in the future.

    Thank you for bringing this to our attention.

    Kind regards,

    Ann Scott
    Lookers Ford Leeds
  • Rating 5.0
    Great team lovely tentative reception, great customer service
    Response from Lookers Ford Leeds (York Road)
    Hello Cade H.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team and that our reception and customer service met your expectations. Your feedback is incredibly valuable to us, and we are delighted to know that we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Leeds.

    Best regards,
    The Lookers Ford Leeds Team

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