Motability Scheme at Lookers Ford Leeds (York Road)

4.8
Rating 4.8
(205 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
227 York Road
Burmantofts
Leeds LS9 7RY
GB
Get directions
Phone Number
Call Lookers Ford Leeds (York Road) on 0113 200 9500
0113 200 9500
0113 200 9500
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Leo Fernandes
  • Elena Odobescu
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Stacey Gibson
  • Kirsty Crowther
  • Ella Craven
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Ford Leeds (York Road)

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Ford Leeds (York Road)

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers Ford Leeds (York Road) can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Ford Leeds (York Road) on 01132009500 to make an appointment with our Motability specialist.

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Reviews at Lookers Ford Leeds (York Road)

  • Rating 5.0
    Excellent service from start to finish.
    Leo was knowledgeable, put me st ease and walked me through all the available cars and trim options.
    Response from Lookers Ford Leeds (York Road)
    Dear Jacqueline J.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from start to finish at Lookers Ford Leeds. Leo will be delighted to know that his efforts to provide knowledgeable and reassuring service made a positive impact on your visit.

    We truly appreciate your kind words and your perfect rating. It’s our goal to ensure every customer feels comfortable and well-informed about their options, and it’s fantastic to know we achieved that with you.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Lookers Ford Leeds Team
  • Rating 5.0
    The gentleman that delt with us was very nice he helped us to show us how everything worked and explained everything well it was made so easy by him I wish to thank him for all his help
    Response from Lookers Ford Leeds (York Road)
    Hello Andrew H.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team member. It's great to know that he was able to assist you effectively and make the process easy and informative. Your kind words and high rating are truly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Lookers Ford Leeds.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Dealership was clean and tidy and staff very polite. Leo was extremely helpful and a pleasure to deal with
    Response from Lookers Ford Leeds (York Road)
    Dear Stephen M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our dealership clean and tidy, and that our staff, especially Leo, made your experience a positive one. Providing excellent service is our top priority, and it’s always rewarding to know when we’ve achieved that goal. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Lookers Ford Leeds on York Road in the future.

    Best regards,
    The Motability Scheme Team at Lookers Ford Leeds
  • Rating 5.0
    Really happy with the service.
    Response from Lookers Ford Leeds (York Road)
    Hello Mary J.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you are really happy with the service you received at Lookers Ford Leeds (York Road). Our team is dedicated to providing the best experience possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Polite helpful friendly knowledge professional
    Response from Lookers Ford Leeds (York Road)
    Hello Sharon M.,

    Thank you so much for taking the time to leave such a wonderful review for us at Lookers Ford Leeds (York Road). We are thrilled to hear that you found our team polite, helpful, friendly, knowledgeable, and professional. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Very helpful and informative.
    Response from Lookers Ford Leeds (York Road)
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent
    Response from Lookers Ford Leeds (York Road)
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Kept informed and even a video of the work been carried out was sent plus friendly staff
    Response from Lookers Ford Leeds (York Road)
    Hello Sean,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you appreciated being kept informed throughout the process and enjoyed the video of the work being carried out. Our team at Lookers Ford Leeds (York Road) always strives to provide friendly and transparent service, and it's wonderful to know that this made your experience a great one. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Lookers Ford Leeds
  • Rating 5.0
    Perfect knowledge & assistance from Leo
    Response from Lookers Ford Leeds (York Road)
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Leo and that his knowledge and assistance met your expectations. At Lookers Ford Leeds (York Road), we strive to provide the best service possible, and feedback like yours is incredibly rewarding. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    He was smashing thank you he explained everything and did all what was necessary.
    Response from Lookers Ford Leeds (York Road)
    Hello Carole M.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a smashing experience with us at Lookers Ford Leeds (York Road). Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 4.0
    Took longer than expected as work waiting for motobility to approve.
    Response from Lookers Ford Leeds (York Road)
    Hello Suzanne,

    Thank you for taking the time to share your feedback with us. We appreciate your patience and understanding regarding the approval process with Motability. We are always striving to improve our services and ensure a smoother experience for our customers. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    The Lookers Ford Leeds Team
  • Rating 5.0
    Very efficient
    Response from Lookers Ford Leeds (York Road)
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Leo was very helpful and made the experience very easy and straightforward.
    Thank you Motability and Ford at Lookers
    Response from Lookers Ford Leeds (York Road)
    Thank you so much for your kind words! We are so happy to hear that Leo was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    The young female who greeted me was friendly and professional and soon had my car booked in. As it was a waiting appointment she said they would do it as soon as possible and ring me when it was done. Car was ready as promised and washed. Excellent customer service all round.
    Response from Lookers Ford Leeds (York Road)
    Hi Richard, Thank you for the great review! We really appreciate you taking the time to feedback. Pleased you found our staff to be so supportive. We look forward to welcoming you back to the business again soon.
    Kind regards.
  • Rating 5.0
    From the very first contact to the final point of contact staff were polite friendly and kept me informed throughout ,
    Response from Lookers Ford Leeds (York Road)
    Hi Carole, Thank you for your kind words - we're glad to have been of service!
    Your support to Lookers is much appreciated.
    Kind regards
    Lookers Customer Service & Resolution Team
  • Rating 5.0
    Leo, was excellent, everything was explained in a manner that my sister understood.
    The service provided from ordering the car to collecting it was first class
    Response from Lookers Ford Leeds (York Road)
    Thank you so much for your kind words! We are so happy to hear that Leo was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    The lady who storted it out was great give her 10 out of 10 for her loved the video you sent me would put anyone forward to you if asked
    Response from Lookers Ford Leeds (York Road)
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Service was carried out professionally and efficiently.
    Response from Lookers Ford Leeds (York Road)
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Great the girls on the desk went above and beyond to help me I bought them some chocolates as a thank you
    Response from Lookers Ford Leeds (York Road)
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff were very helpful and polite makes for a nice experience
    Response from Lookers Ford Leeds (York Road)
    Thank you for your kind words - we're glad to have been of service!

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