Motability Scheme at Luscombe MG Leeds

4.8
Rating 4.8
(191 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00

Contact information

Address
Low Road
Hunslet
Leeds LS10 1QR
GB
Phone Number
Call Luscombe MG Leeds on 0113 277 6099
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:00 08:30 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Andrew Manchester
  • Graeme Lindsay
  • James Healey
  • Lucy Moss
  • Joe Plunkett
  • Nathan Sharp
  • Samuel Jackson
  • Ash Shahzad

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:00
Saturday08:30 - 12:00
SundayClosed

Motability service specialists:

  • Daniel Plumridge
  • Rachael Bell
  • Jon Martin
  • James Rowley
  • Alexander Squire
  • Ellis Cheetham
  • Phil Basnett
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Accessibility features at Luscombe MG Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Luscombe MG Leeds

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Luscombe MG Leeds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Luscombe MG Leeds on 01132776099 to make an appointment with our Motability specialist.

Reviews at Luscombe MG Leeds

  • Rating 5.0
    Always deal with any problems quick and efficient
  • Rating 5.0
    Hi was very helpful, professional and kind. Car was exactly like we wish to be. Excellent
    Response from Luscombe MG Leeds
    Hello Aleksander A.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful, professional, and kind. It's fantastic to know that the car met your expectations perfectly. Your feedback is incredibly valuable to us, and we are delighted that you had an excellent experience with the Motability Scheme at Luscombe MG Leeds. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Luscombe MG Leeds Team
  • Rating 5.0
    Absolutely excellent service from John at Luscombes. Couldn't ask for more
    Response from Luscombe MG Leeds
    Hello John H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with John at Luscombe MG Leeds. Providing top-notch service is our priority, and it's always rewarding to know when we've met our customers' expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Luscombe MG Leeds Team
  • Rating 5.0
    Very polite and efficient service
    Response from Luscombe MG Leeds
    Hello Launa,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite and efficient. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Luscombe MG Leeds.

    Best regards,
    The Motability Scheme Team at Luscombe MG Leeds
  • Rating 5.0
    James was very proffesional and gave me detailed experience of the car and what is has to offer etc,
    Very polite would definatjey recommend
    Response from Luscombe MG Leeds
    Dear Judson O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that James provided you with a detailed and professional experience. It's great to know that you found his service polite and informative. Your recommendation means a lot to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Luscombe MG Leeds.

    Best regards,
    The Luscombe MG Leeds Team
  • Rating 5.0
    Helpful and polite
    Response from Luscombe MG Leeds
    Hello Steven,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and polite. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Luscombe MG Leeds.

    Best regards,
    The Motability Scheme Team at Luscombe MG Leeds
  • Rating 5.0
    Very pleased with my pick up and return delivery. Car was immaculate inside and out felt like driving a new car.
    Response from Luscombe MG Leeds
    Dear Jacqueline,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you were very pleased with your pick up and return delivery experience. It's fantastic to know that your car felt immaculate and like new, both inside and out.

    At Luscombe MG Leeds, we strive to provide our customers with the highest level of service, and your kind words affirm that we are on the right track. Your satisfaction is our top priority, and we are delighted that we could meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Luscombe MG Leeds Team
  • Rating 5.0
    Good communication, and explained everything we needed to know
    Response from Luscombe MG Leeds
    Hello Karen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Luscombe MG Leeds. Clear communication and ensuring our customers have all the information they need are top priorities for us, so it's fantastic to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Luscombe MG Leeds Team
  • Rating 5.0
    Ash the motability MG Rep 5***** all the way.
    Response from Luscombe MG Leeds
    Hello Stuart,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a 5-star experience with Ash, our Motability MG representative. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Luscombe MG Leeds Team
  • Rating 5.0
    I can’t complain at all . It was fast and straight forward . And Ash was amazing . He is really good guy and very friendly and professional also very helpful . This guy deserve a pay raise
    Response from Luscombe MG Leeds
    Hello Ivana B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with the Motability Scheme at Luscombe MG Leeds was fast and straightforward. It's fantastic to know that Ash made such a positive impression with his friendly, professional, and helpful service. We are proud to have team members like Ash who go above and beyond for our customers.

    Your kind words and perfect rating mean a lot to us, and we will certainly pass on your compliments to Ash. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Luscombe MG Leeds Team
  • Rating 5.0
    Ash is as reality nice and polite guy . Made the process much easier and quicker so very happy .
    Response from Luscombe MG Leeds
    Hello Ivana B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ash was able to make your experience with us both easy and efficient. It's always our goal to provide excellent service, and we're delighted that you are very happy with the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Luscombe MG Leeds.

    Best regards,
    The Motability Scheme Team at Luscombe MG Leeds
  • Rating 5.0
    Very well looked after, a pleasant experience with no problems
    Response from Luscombe MG Leeds
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a pleasant experience and felt well looked after during your visit to Luscombe MG Leeds. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.

    Best regards,
    The Luscombe MG Leeds Team
  • Rating 5.0
    Very good home pick up and drop of was really good, he was a very friendly happy driver who collected
    Response from Luscombe MG Leeds
    Hello Jane,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our home pick-up and drop-off service. Our team takes great pride in providing friendly and efficient service, and it's fantastic to know that our driver made a positive impression on you.

    Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do to assist you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Luscombe MG Leeds.

    Best regards,

    [Your Name]
    [Your Position]
    Luscombe MG Leeds
  • Rating 5.0
    The man was amazing felt really comfortable with him he was very friendly made as a ease and was very reassuring really quick and efficient. Made the order really easy.
    Response from Luscombe MG Leeds
    Hello Chibesa F.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you felt comfortable and at ease during your visit. It's wonderful to know that our team member was able to provide friendly, reassuring, and efficient service, making your order process smooth and easy. Your kind words and perfect rating mean a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The Luscombe MG Leeds Team
  • Rating 3.0
    Kept getting delayed then promised mats to apologise for delay but not delivered
    Response from Luscombe MG Leeds
    Hello Colin,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the delays you experienced and for not delivering the promised mats. Your satisfaction is important to us, and we are committed to resolving this issue promptly. Please feel free to reach out to us directly so we can ensure you receive the mats and address any other concerns you may have. We appreciate your patience and understanding, and we hope to improve your experience with us in the future.

    Best regards,
    The Luscombe MG Leeds Team
  • Rating 5.0
    👍
    Response from Luscombe MG Leeds
    Thanks for the 5 Star rating - much appreciated by all at Luscombe MG
  • Rating 5.0
    Absolutely fantastic service
    Response from Luscombe MG Leeds
    Thank you Kirsty for your valued custom and for taking the time to leave such excellent feedback - Thanks again Sam
  • Rating 5.0
    Sam on hunslet road was very helpful well mannered helpful with questions we asked made up feel comfortable dealing with him thank you
    Response from Luscombe MG Leeds
    Thanks very much Margaret - Sam is a valued member of the team who fully understands our culture and has embraced it, so it is very rewarding for everyone to read such lovely feedback. I will pass on your thanks, along with my own, to Sam and the team for a job well done. Thanks again Sam Luscombe
  • Rating 5.0
    Absolutely fantastic staff, very friendly and welcoming from the first phone call to face to face interaction
    Response from Luscombe MG Leeds
    Thanks very much indeed Kirsty for both your valued custom and for sharing your car buying experience with others who may be considering where to go for their next car on the Motability scheme! I am so pleased to know that you have the team so helpful and friendly. Thanks again Sam
  • Rating 5.0
    On time nice clean work
    Response from Luscombe MG Leeds
    Thank you Ian for your custom and for leaving this 5 Star Review -much appreciated. Thanks Sam

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