Motability Scheme at Sytner Audi Leeds

Motability Scheme at Sytner Audi Leeds

4.8
Rating 4.8
(105 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
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Welcome to Sytner Audi Leeds

Motability Scheme at Sytner Audi Leeds

Our trained Motability specialists are here to support you throughout the duration of your lease.

Sytner Audi Leeds can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Sytner Audi Leeds on 01135370258 to make an appointment with our Motability specialist.

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Contact information

Address
Apex Business Park
Apex Way
Leeds LS11 5LN
GB
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Phone Number
Call Sytner Audi Leeds on 0113 537 0258
0113 537 0258
0113 537 0258
Website

Visit dealer website

Email

audi.leeds@sytner.co.uk

Feedback

Leave dealer feedback

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability Scheme specialists:

  • Omair Ahmed
  • Paul Old
  • Bailey Armstrong
  • Jack Dalton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Tracy Kewley
  • Alex Macdonald
  • Paige Elkin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Leeds

  • Rating 3.0
    Not good
  • Rating 1.0
    Issues the car went in for didn’t get sorted. I was told I’d get a call tomorrow to re book me in to get these issues sorted however no phone call since. Unacceptable service and a waste of my time as car went in for a full day and didn’t sort out the issue.
    Response from Sytner Audi Leeds
    Dear Mohammad,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and the inconvenience it has caused. It is disappointing to learn that the issues with your car were not resolved and that you did not receive the follow-up call as promised.

    Please be assured that we take your concerns seriously and are committed to addressing them. I would like to personally ensure that we rectify this situation for you. Could you please contact us at your earliest convenience so we can arrange a suitable time for you to bring your car back in? Our goal is to provide you with the quality service you deserve.

    Thank you for your patience and understanding. We look forward to resolving this matter to your satisfaction.

    Kind regards,

    Craig Ross
    Aftersales Manager
    Sytner Audi Leeds
  • Rating 5.0
    Paul was great knowledgable polite friendly.

    He was patient and has called a few times in the last few days just to check in

    I am sad to hear that Audi will not be available moving forwards as I have been on the scheme sometime and the experience at Audi is head and shoulders above that I had with Peugeot.

    Paul made it personable and put me at ease.
    Response from Sytner Audi Leeds
    Dear Janet,

    Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Paul at Sytner Audi Leeds. It's great to know that his knowledge, patience, and friendly demeanour made your visits enjoyable and reassuring.

    We understand your disappointment regarding Audi's availability on the scheme moving forward and we hope that the Government will change it's stance on this decision. Please know that we are committed to providing the best possible service and support, and we will continue to strive for excellence in all our interactions with you.

    Your kind words and high rating mean a lot to us, and we truly appreciate your loyalty to the Motability Scheme. If you have any further questions or need assistance, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Warm regards,

    The Sytner Audi Leeds Motability Team
  • Rating 5.0
    Jack was very helpful and polite. He discussed all options and answered all our questions.
    Response from Sytner Audi Leeds
    Dear Zain,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear about your experience with Jack and that he was able to assist you effectively. It's wonderful to know that he was helpful and polite, and that he addressed all your questions and discussed all available options with you.

    Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    Sytner Audi Leeds Motability Team
  • Rating 5.0
    Jack Dalton was excellent! He made the process feel very quick and easy to understand. He is always here to help and answered all of our questions. Thanks Jack!!
    Response from Sytner Audi Leeds
    Dear Shajnu,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Jack Dalton provided you with an excellent experience and made the process quick and easy to understand. It's great to know that he was able to assist you effectively and answer all your questions.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    Sytner Audi Leeds Motability Team
  • Rating 5.0
    John was brilliant, explained everything and made it all clear, the experience was wonderful. cannot fault them in anything
    Response from Sytner Audi Leeds
    Dear Jamie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was so positive and that John was able to provide clear and helpful explanations. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Motability Scheme Team at Sytner Audi Leeds
  • Rating 5.0
    Such a positive experience.

    Easy and efficient.

    Lots of information but in a clear and concise format.
    Response from Sytner Audi Leeds
    Dear Janet,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with your Motability Specialist at Sytner Audi Leeds. It's great to know that you found the process easy and efficient, and that the information provided was clear and concise.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to welcoming you back to Sytner Audi Leeds when it is time for you to take delivery of your new car.

    Best regards,

    The Sytner Audi Leeds Team
  • Rating 5.0
    Absolutely brilliant. Great service. Would absolutely recommend. Been with this dealership 16 years and would not go elsewhere. Its not only the audi brand but the dealership itself. Have been to other dealerships closer to me geographically and they do not compare to Leeds Audi. Friendly, helpful, well informed about their products and always aim for top quality customer service. Brilliant. Love the whole team.
    Response from Sytner Audi Leeds
    Dear Sonia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an absolutely brilliant experience with our service at Sytner Audi Leeds. Providing exceptional service is our top priority, and your feedback truly means a lot to us.

    If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,
    Sytner Audi Leeds Aftersales Team
  • Rating 5.0
    Friendly, efficient service from Idrees. Thank you for a good experience to
    Response from Sytner Audi Leeds
    Hello Ronni,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a friendly and efficient experience with Idrees. Your feedback is incredibly valuable to us, and it’s great to know that we could provide you with a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Audi Leeds Team
  • Rating 5.0
    Friendly respectful poilte
    Response from Sytner Audi Leeds
    Dear Sylvia,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be friendly, respectful, and polite during your visit. Providing excellent service is our top priority, and your feedback is truly appreciated.

    If there is anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to welcoming you back to Sytner Audi Leeds in the future.

    Best regards,
    Sytner Audi Leeds Team
  • Rating 5.0
    absolutely brilliant
    Response from Sytner Audi Leeds
    Dear Douglas,

    Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you found your experience with the Motability Scheme at Sytner Audi Leeds to be absolutely brilliant. Our team is dedicated to providing exceptional service, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    The Sytner Audi Leeds Team
  • Rating 5.0
    The experience and hospitality was great. It’s a pleasure dealing with an Audi Leeds, Thank you.
    Response from Sytner Audi Leeds
    Dear Ayesha,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with us at Sytner Audi Leeds. Our team takes pride in providing excellent service and hospitality, and your kind words are truly appreciated. It was a pleasure assisting you, and enjoy your new car!

    Best regards,
    The Sytner Audi Leeds Team
  • Rating 5.0
    Excellent work
    Response from Sytner Audi Leeds
    Dear Gul-e-rana,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Sytner Audi Leeds. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We wish you many miles of happy motoring in your new car.

    Best regards,
    The Sytner Audi Leeds Team
  • Rating 5.0
    .
    Response from Sytner Audi Leeds
    Dear Zain,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5.0 rating! We are thrilled to hear that you had a positive experience with us at Sytner Audi Leeds. Our team is dedicated to providing the best service possible, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    We look forward to serving you again!

    Best regards,
    The Sytner Audi Leeds Team
  • Rating 5.0
    Brigitte was a pleasure to deal with. She kept me updated with the progress and I was happy with the service received.
    Response from Sytner Audi Leeds
    Dear Gurjit,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Brigitte provided you with excellent service and kept you well-informed throughout the process. Your satisfaction is our top priority, and it's wonderful to know that you were happy with the service you received.

    We truly appreciate your feedback and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Sytner Audi Leeds.

    Best regards,
    Sytner Audi Leeds Team
  • Rating 5.0
    Our dealer (Jack) was very helpful buying the car that i always wanted, nothing was too much for him. The staff are lovely, can’t say no bad things about this dealership.
    Response from Sytner Audi Leeds
    Hello Susan,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Jack was able to assist you in purchasing the car you've always wanted and that you had such a positive experience with our team. It's fantastic to know that our staff made you feel welcomed and supported throughout your visit. Your kind words and perfect rating mean a lot to us. If you ever need any further assistance or have any questions, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    The Sytner Audi Leeds Team
  • Rating 5.0
    Adam Newton was so professional, patient, helpful and kind. He kept me fully updated on the progress of my order. Everything was seamless from start to finish and he set up my Carplay and ensured I felt comfortable and confident in my new mobility car.
    Response from Sytner Audi Leeds
    Dear Jacqueline

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Adam Newton and that he was able to assist you so professionally and kindly. It's great to know that you felt fully informed throughout the process and that everything went seamlessly from start to finish.

    We are especially pleased that Adam was able to help set up your Carplay and ensure you felt comfortable and confident in your new mobility car. Your satisfaction is our top priority, and your kind words are a testament to the dedication of our team.

    Thank you once again for your 5-star review. We look forward to serving you in the future and wish you many happy journeys in your new car.

    Best regards,

    The Sytner Audi Leeds Team
  • Rating 5.0
    Had a great handover experience with Adam. He kept us fully updated about the car throughout the process and was always available to help with any questions or concerns we had. His customer service was excellent – friendly, professional, and really knowledgeable. He took the time to talk us through everything we needed to know about the car, making sure we felt confident before driving off. Really appreciated the smooth and stress-free experience!
    Response from Sytner Audi Leeds
    Dear Aqib

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Adam during the handover process. It's fantastic to know that he was able to keep you fully informed and assist with any questions or concerns you had. We take pride in providing excellent customer service, and it's great to hear that Adam's friendly, professional, and knowledgeable approach made your experience smooth and stress-free.

    Your confidence and satisfaction are our top priorities, and we're delighted that you felt well-prepared before driving off in your new car. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your kind words and for choosing the Motability Scheme at Sytner Audi Leeds.

    Best regards,

    [Your Name]
    Sytner Audi Leeds Team
  • Rating 5.0
    Very helpful and polite and professional
    Response from Sytner Audi Leeds
    Hi Sharone

    Thank you so much for your kind words! We're thrilled to hear that you found our service helpful, polite, and professional during the handover of your new car. Your feedback means a lot to us, and we wish you many miles of happy motoring.

    Warm regards
    Sytner Audi Leeds
  • Rating 5.0
    Excellent
    Response from Sytner Audi Leeds
    Hello Ronni

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Sytner Audi Leeds. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding.

    We look forward to welcoming you back to the dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Audi Leeds Team

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