Motability Scheme at D. M. Keith Kia Leeds

Motability Scheme at D. M. Keith Kia Leeds

4.9
Rating 4.9
(260 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
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Welcome to D. M. Keith Kia Leeds

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

D. M. Keith Kia Leeds can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact D. M. Keith Kia Leeds on 01134268111 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Domestic Road
Leeds LS12 6HG
GB
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Phone Number
Call D. M. Keith Kia Leeds on 0113 426 8111
0113 426 8111
0113 426 8111
Website

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Email

simon.balback@dmkeith.com

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Simon Newby
  • Mark Linnie
  • Andy Robbins
  • Anthony Dyson
  • Iain Price
  • Danny Barraclough
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 17:30
SundayClosed

Motability service specialists:

  • Robert Dodsworth
  • Andy Hurley
  • Mike Gray
  • Peter Cartwright
We recommend calling and booking an appointment before visiting.
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Accessibility features at D. M. Keith Kia Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at D. M. Keith Kia Leeds

  • Rating 5.0
    Excellent!
  • Rating 5.0
    Very helpful brilliant customer service and support.
  • Rating 5.0
    Fantastic service from start to finish, mark was brilliant and really professional
    Response from D. M. Keith Kia Leeds
    Hi Betty, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a fantastic experience with us from start to finish and Mark will be delighted to know that you found his service brilliant and professional. Thanks again Betty, your feedback is incredibly valuable to us and it motivates our team to continue providing the best service possible. Enjoy your New Kia Sportage and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)

  • Rating 5.0
    Andrew was brilliant
    Response from D. M. Keith Kia Leeds
    Hi Michaela, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Andrew was able to provide you with a brilliant experience. Here at D. M. Keith Ltd, we do pride ourselves on the service we provide and it's nice to know you noticed this. Thanks again Michaela, we appreciate your feedback and we hope you enjoy your Kia Picanto.
    D. M. Keith Customer Care Team (AS)
  • Rating 3.0
    On our handover the agent seemed stressed he told us he had 7 handovers and the valet hadn't come to work my carer/daughter .and I had cleaned all the car and filled it with 25 pounds of fuel and he told me he had to have 25 pounds to be paid as Well as the 200 down-payment he asked us to rate him above a 2 star and we were obliged to do it there and then on our 1st visit we told agent we had lost one of the hyudai keys and he said don't worry about that so long as we brought the car back in good condition so hyudai had been cleaned had 25 pounds in the tank and only 20.000 miles on the clock yet I lost my 600 good condition car payment because they were going to penalise me for the lost key
    Response from D. M. Keith Kia Leeds
    Hi Louise, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at D. M. Keith Kia Leeds and that you did not receive the follow-up you were expecting after reaching out to our manager. This is not the level of service we strive to provide and I apologise for any inconvenience this may have caused. We value your input and are committed to addressing your concerns. If you are able to provide me with further information into the reason behind your comments we will ensure this is investigated. You can contact us at feedback@dmkeith.com
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    No hard sell. Really helpfull and informative
    Response from D. M. Keith Kia Leeds
    Hi Maxine, Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our service helpful and informative without any pressure. Here at D. M. Keith Ltd, we strive to provide a comfortable and supportive experience for all our customers and your feedback reassures us that we're on the right track. Thanks again Maxine, we appreciate your support and we look forward to you taking delivery of your New Kia Sportage.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Iain was very helpful in helping me find the most suitable car for my family.
    Response from D. M. Keith Kia Leeds
    Hi Evie-May, Thank you so much for taking the time to share your wonderful feedback with us. It's really nice to hear that Iain was able to assist you in finding the perfect car for your family. Providing exceptional service is our top priority and it's always rewarding to know when we've succeeded in meeting our customers needs. Thanks again Evie-May, your 5-star rating is greatly appreciated and it motivates us to continue delivering the best possible experience for all our customers.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Excellent
    Response from D. M. Keith Kia Leeds
    Hi Mark, Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with us and that Andy and the team were able to provide you with excellent service. Here at D. M. Keith Ltd, we always strive to put our customers first and it's wonderful to know that this was reflected in your visit. Thanks again Mark, we value your feedback, enjoy your New Kia Niro and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)

  • Rating 5.0
    Very happy
    Response from D. M. Keith Kia Leeds
    Hi Michaela, Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you are very happy with your experience. Here at D. M. Keith Ltd, providing excellent service and ensuring our customers' satisfaction is our top priority and your feedback is incredibly valuable to us. Thanks again Michaela, we appreciate your feedback and we look forward to you taking delivery of your New Kia Picanto.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Brilliant Daney was very helpful and professional he answered any questions I put to him he is very good at his job 👍
    Response from D. M. Keith Kia Leeds
    Hi John, Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that Danny was able to assist you effectively and that you found his service both helpful and professional. Your feedback is incredibly valuable to us and we're delighted that you had a positive experience, we'll be sure to share your kind comments. Thanks again John, we wish you all the best with your New Kia Picanto and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Very good.We happy.
    Response from D. M. Keith Kia Leeds
    Hi Odre, Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you are happy with your experience at D. M. Keith Kia Leeds. Your satisfaction is our top priority and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thanks again Odre, we value and appreciate your feedback.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Everything perfect quick and i am happy
    Response from D. M. Keith Kia Leeds
    Hi Josef, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found everything perfect and that you are happy with your experience at D. M. Keith Kia Leeds. Thanks again Josef, your satisfaction is our top priority and your feedback is incredibly valuable to us.
    D. M. Keith Customer Care Team (AS)

  • Rating 5.0
    Great and fast service.
    Response from D. M. Keith Kia Leeds
    Hi David, Thank you so much for taking the time to leave us a fantastic review. We are thrilled to hear that you had a great experience with our service at D. M. Keith Kia Leeds. Providing fast and efficient service is something we strive for and it's wonderful to know that's what we achieved. Thanks again David, we appreciate your feedback and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Fantastic
    Response from D. M. Keith Kia Leeds
    Hi Samantha, Thank you so much for taking the time to leave us such a fantastic review. We are thrilled to hear that you had a positive experience with us at D. M. Keith Kia Leeds. Your feedback is incredibly valuable to us and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Absolutely fantastic in every way
    Response from D. M. Keith Kia Leeds
    Hi Samantha, Thank you so much for once again taking the time to leave us such a wonderful review. We are thrilled to hear that you found your experience with us to be absolutely fantastic in every way. Providing exceptional service is our top priority and your feedback truly means a lot to us. Thanks again, we value and appreciate your support.
    D. M. Keith Customer Care Team (AS)

  • Rating 5.0
    Mark was wonderful. He explained everything very carefully very patient with me and everything was wonderful.
    Response from D. M. Keith Kia Leeds
    Hi Pamela, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Mark provided you with such excellent service and that everything was explained clearly and patiently. Your kind words and perfect rating mean a lot to us and we are delighted to know that you had a wonderful experience at D. M. Keith Kia Leeds. Thanks again Pamela, we appreciate your feedback and we look forward to the arrival of your New Kia Niro.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Very good service
    Response from D. M. Keith Kia Leeds
    Hi Robert, Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you received very good service during your visit to D. M. Keith Kia Leeds. Providing excellent service is our top priority and it's wonderful to know that we met your expectations. Thanks again Robert, we appreciate your feedback and we look forward to providing you with the same great service in the future.
    D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    From my initial visit to look at cars to going back to order it, Simon ensured my mobility needs were met. He took into consideration how much I will use the car and offered advice on the car spec I was looking at. There was no pressure to pay a larger advance payment for a higher spec, which was appreciated. The car arrived very quickly and collection arranged promptly.

    Mark took care of getting everything sorted on collection. He explained everything included in the scheme and took us through the various controls within the car, including the lumbar support on the driver's seat to cater for my mobility issues. Prior to leaving he double checked everything was ok and advised us to contact him if we had any further queries. I also received a follow up message a couple of days later.

    The whole process from start to finish was excellent and the customer service from both Simon and Mark was first class with nothing being too much bother which, as an anxious person, was very reassuring. I'd highly recommend D. M. Keith Kia Leeds to others.
    Response from D. M. Keith Kia Leeds
    Hi Debra, Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that both Simon and Mark were able to meet your mobility needs and provide you with the support and guidance you required throughout the process and it's fantastic to know that you felt no pressure and appreciated the advice given regarding the car specifications. here at D. M. Keith Ltd, we strive to ensure that our customers feel comfortable and informed, and it's great to hear that this was reflected in your experience. We are also pleased that the collection process was smooth and that Mark was able to assist you with understanding the features of your new car. Thanks again Debra, we value your feedback and it's nice to know you'd highly recommend us. We wish you all the best with your New Kia Sportage and we look forward to providing you with the same great service in the future. D. M. Keith Customer Care Team (AS)
  • Rating 5.0
    Could not have gone any better great team very helpful
    Response from D. M. Keith Kia Leeds
    Hi Lorraine, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with us went so well and that our team was able to assist you effectively.
    Here at D. M. Keith Ltd, we strive to provide the best service possible and it's fantastic to know that we met your expectations. Thanks again Lorraine, your kind words and perfect rating mean a lot to us and we are grateful for your support.
    D. M. Keith Customer Care Team (AS)
  • Rating 4.0
    Service was done, nobody got back to me about the additional things I wanted them to look at. Car wasn’t washed before collecting.
    Response from D. M. Keith Kia Leeds
    Dear Rachel, Thank you for taking the time to share your feedback with us. We appreciate your positive rating, but we're sorry to hear that your recent experience did not fully meet your expectations. I do apologise that the additional concerns you had were not addressed and for the oversight in not washing your car before collection. If you can forward me your registration number to feedback@dmkeith.com I will ensure your comments are investigated. Thank you again Rachel for taking the time to leave a review, your feedback is invaluable and we are committed to improving our service.
    D. M. Keith Customer Care Team (AS)

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