Motability Scheme at Stratstone BMW Leeds

4.6
Rating 4.6
(115 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Stratstone BMW Leeds

At Stratstone BMW Leeds, we will guide you through every step of the way for your peace of mind.

Here at Stratstone BMW Leeds, we are incredibly proud of our knowledgeable and fully trained Motability Specialists Kimberley Chessman, Helen Robertson and Idrees Khan who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.

Contact Stratstone BMW Leeds on 01134574180 to make an appointment with our Motability specialist.

Contact information

Address
Gelderd Road
Leeds LS12 6EG
GB
Phone Number
Call Stratstone BMW Leeds on 0113 457 4180
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Kimberley Chessman
  • Helen Robertson
  • Idrees Khan
  • Nathan Bedford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Samuel Mellor
  • Tracy Kewley
  • Martyna Cyganek
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Stratstone BMW Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone BMW Leeds

  • Rating 5.0
    Helen was absolutely fantastic. Explained everything throughly from start to finish. Made us feel at ease and answered every question we had. Fantastic experience 5*, a absolute credit to the company.
    Response from Stratstone BMW Leeds
    Hi Sahara,

    Thank you for reviewing us!

    Helen will really appreciate you taking the time to do this.

    We hope you have a great day!
    Customer Services
  • Rating 5.0
    Good, efficient service
    Response from Stratstone BMW Leeds
    Hi Maximillian,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 1.0
    I feel like been a motability customer was to my detriment.

    I did not get the same hospitality as other customers. The person that saw me in the morning was rude and when I went to collect the vehicle I was passed a scrap of paper to confirm the brakes had been changed no conversation and not walked to the vehicle as others were either.
    Response from Stratstone BMW Leeds
    Hi Janet,

    Thank you for getting in touch and sharing your honest feedback.

    We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.

    Customer Services
  • Rating 5.0
    Ideas was really helpful 10/10 service he did everything he could possibly do to help me
    Response from Stratstone BMW Leeds
    Hi Adnan,

    Thank you for your kind words - we're glad to have been of service!

    Take care,
    Customer Services
  • Rating 5.0
    It was good.
    Response from Stratstone BMW Leeds
    Hi Safina,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Evans Halshaw Customer Services
  • Rating 5.0
    Excellent service, Helen at BMW Stratstone Leeds was very professional and helpful, the handover was lovely.
    Response from Stratstone BMW Leeds
    Hi Ayesha,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Customer Services
  • Rating 5.0
    Helan was absolutely brilliant explaining everything from first I Oder the car till the hand over
    Response from Stratstone BMW Leeds
    Hi Abdel,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    Excellent. Friendly, helpful and assisted in navigating through the process
    Response from Stratstone BMW Leeds
    Hi Mohammed,

    Thank you for your five stars! We value your feedback.
    Customer Services
  • Rating 5.0
    It was a pleasant sales experience thanks to Mr Idrees Khan! He was very helpful from the initial stages of choosing the vehicle to the handover!
    I would definitely go back as he’s a great help and a great sales representative for the branch.
    Response from Stratstone BMW Leeds
    Hi Mohammed,

    We appreciate you taking the time to review us!

    I am very pleased everything was handled to your satisfaction by Idrees.

    Enjoy your day!
    Customer Services
  • Rating 5.0
    Idris at BMW was amazing start to finish. He answered any questions we had and always kept us updated. A great and easy experience. Idris provided amazing customer service and was super helpful. Would definitely go back to this showroom again!
    Response from Stratstone BMW Leeds
    Hi Thera,

    Thank you for reviewing us!

    Idris will really appreciate you taking the time to do this.

    We hope you have a great day!
    Customer Services
  • Rating 5.0
    A very professional service from Helen Robertson nothing was too much trouble
    Response from Stratstone BMW Leeds
    Hi Alison,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your recent experience with Helen.

    We hope to be of service to you again!
    Customer Services
  • Rating 5.0
    Yeah really happy with the service
    Helen provided and happy with Car
    Response from Stratstone BMW Leeds
    Hi Alfonso,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Customer Services
  • Rating 5.0
    No problems at all thnx
    Response from Stratstone BMW Leeds
    Hi George,

    Many thanks for taking the time to provide us with this review.

    We love to see such great feedback!
    Customer Services
  • Rating 4.0
    They asked if I would like the car washed and vacuumed but this was not done. Everything else was done in a timely manner and with respect.
    Response from Stratstone BMW Leeds
    Hi Kevin,

    Thank you for your review.

    We're really sorry to hear that this wasn't carried out, we appreciate your disappointment with this. We will ensure all of your feedback is shared with the management team.

    Thank you and we look forward to seeing you again,
    Customer Services
  • Rating 5.0
    Hannah was very pleasant and efficient.
    Response from Stratstone BMW Leeds
    Hi Abigail,

    A big thank you for leaving a 5* review for Hannah.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    I received the best deal and customer service from Helen ❤️
    Response from Stratstone BMW Leeds
    Hi Sadia,

    Thank you so much for your kind words!

    We are so happy to hear that Helen was able to provide you with excellent service.

    We strive to ensure that all of our customers receive the best possible service.

    Thank you again for your positive review!
    Customer Services
  • Rating 5.0
    Helen was very helpful and provided us with all the information
    Response from Stratstone BMW Leeds
    Hi Musbah,

    Helen will appreciate this positive review.

    Thank you, and happy motoring!
    Customer Services
  • Rating 5.0
    Kamal was very attentive kind and helpful throughout the process. Everything ran smoothly and he always updated me throughout. Great experience overall.
    Response from Stratstone BMW Leeds
    Hi Hashim,

    We are happy to see that your recent visit to BMW Leeds was a positive one!

    The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Kamal and the team.

    Thank you for taking the time to leave us your rating!
    Customer Services
  • Rating 5.0
    Adil was really helpful
    Response from Stratstone BMW Leeds
    Hello Mohammed,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Customer Services
  • Rating 5.0
    Gentlemen who dealt with us was awesome! Talked us through everything and there we go as quick as that! Thank you bmw stratstone!
    Response from Stratstone BMW Leeds
    Hello Shamim,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services

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