The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stratstone BMW Leeds
At Stratstone BMW Leeds, we will guide you through every step of the way for your peace of mind.
Here at Stratstone BMW Leeds, we are incredibly proud of our knowledgeable and fully trained Motability Specialists Kimberley Chessman, Helen Robertson and Idrees Khan who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.
Contact Stratstone BMW Leeds on 01134574180 to make an appointment with our Motability specialist.
Contact information
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Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 09:00 - 18:00 |
Tuesday | 09:00 - 18:00 |
Wednesday | 09:00 - 18:00 |
Thursday | 09:00 - 18:00 |
Friday | 09:00 - 18:00 |
Saturday | 09:00 - 18:00 |
Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Kimberley Chessman
- Helen Robertson
- Idrees Khan
- Nathan Bedford
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Samuel Mellor
- Tracy Kewley
- Martyna Cyganek
Accessibility features at Stratstone BMW Leeds
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stratstone BMW Leeds
- Rating 5.0Oct 14, 2024B.L I had no problems, nice service, informed me about the progress of my vehicle's repair, everything as it should be
- Rating 5.0Oct 1, 2024Fine, no issues. All efficient and effective. Polite without any hassle.Response from Stratstone BMW LeedsOct 3, 2024Hi Iftikhar,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive and effective customer service.
Have a great day!
Customer Services Team - Rating 5.0Sep 26, 2024It was good. Quick and pleasant!
No complaints.Response from Stratstone BMW LeedsSep 26, 2024Hi Iftikhar,
Thank you very much for leaving a review!
Have a nice day!
Customer Services - Rating 5.0Sep 25, 2024Excellent service Hari and Helen were brilliant.Response from Stratstone BMW LeedsSep 25, 2024Hi Dean,
Thank you for your five stars!
Hari and Helen value your feedback.
Customer Services - Rating 5.0Sep 18, 2024Very well organised. Wonderful serviceResponse from Stratstone BMW LeedsSep 19, 2024Hi Saeed,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 5.0Sep 16, 2024I recently picked up my car from the dealership, and I couldn’t be happier with the experience! From start to finish, the Nathan was professional, attentive, and made the entire process seamless. The car was delivered in pristine condition, exactly as promised, and Nathan went above and beyond to ensure I was comfortable and understood all the features before driving off. Their customer service was top-notch, and I truly felt valued as a customer. I highly recommend this dealership to anyone looking for a smooth and hassle-free car buying experience. 5 stars all the way!Response from Stratstone BMW LeedsSep 17, 2024Hi Selvin,
Thank you for your kind review.
We’re so happy to hear that Nathan gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.
Thank you for your recommendation and we look forward to seeing you again!
Have a lovely day,
Evans Halshaw Customer Services - Rating 5.0Sep 13, 2024The customer service was excellent! The advisor greeted me with a smile and was very helpful. I feel like she went above and beyond! Definitely 10/10!Response from Stratstone BMW LeedsSep 16, 2024Hello Shoheb,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services - Rating 5.0Sep 4, 2024Excellent customer service & advice.Response from Stratstone BMW LeedsSep 5, 2024Hi Ummar,
It is wonderful to receive such a positive review!
All the best!
Customer Services - Rating 5.0Aug 19, 2024Kind friendly patient serviceResponse from Stratstone BMW LeedsAug 21, 2024Hi Gillian,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 5.0Aug 12, 2024Excellent service from Helen Robertson , eveything was super smoothResponse from Stratstone BMW LeedsAug 13, 2024Hello Nicholas,
Thank you very much for your 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services - Rating 5.0Aug 12, 2024Amazing, thank you helenResponse from Stratstone BMW LeedsAug 13, 2024Hi Zulehonan,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Customer Services - Rating 5.0Aug 5, 2024Excellent service, friendly but not pushy, really appreciate help when choosing right carResponse from Stratstone BMW LeedsAug 6, 2024Hi Miluse,
Thank you very much for leaving a review!
Have a nice day!
Customer Services - Rating 5.0Jul 19, 2024Exceptional service and very helpful staffResponse from Stratstone BMW LeedsJul 23, 2024Hi Abdullah,
We are delighted to see such a positive review.
Have a great day!
Customer Services - Rating 5.0Jul 16, 2024Idrees has been amazing through my journey from ordering the car to delivery
It’s can’t be easy dealing with difficult clients but you have been very patient and helpful with your responsive.
Thanks Idrees
Mrs yunisResponse from Stratstone BMW LeedsJul 16, 2024Hi Razia,
Thank you so much for your kind words!
We are so happy to hear that Idrees was able to provide you with excellent service.
We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!
Customer Services - Rating 5.0Jun 12, 2024Helen was absolutely fantastic. Explained everything throughly from start to finish. Made us feel at ease and answered every question we had. Fantastic experience 5*, a absolute credit to the company.Response from Stratstone BMW LeedsJun 12, 2024Hi Sahara,
Thank you for reviewing us!
Helen will really appreciate you taking the time to do this.
We hope you have a great day!
Customer Services - Rating 5.0Jun 9, 2024Good, efficient serviceResponse from Stratstone BMW LeedsJun 11, 2024Hi Maximillian,
Thank you for such a positive review.
Have a wonderful day!
Customer Services - Rating 1.0May 30, 2024I feel like been a motability customer was to my detriment.
I did not get the same hospitality as other customers. The person that saw me in the morning was rude and when I went to collect the vehicle I was passed a scrap of paper to confirm the brakes had been changed no conversation and not walked to the vehicle as others were either.Response from Stratstone BMW LeedsMay 30, 2024Hi Janet,
Thank you for getting in touch and sharing your honest feedback.
We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.
Customer Services - Rating 5.0May 14, 2024Ideas was really helpful 10/10 service he did everything he could possibly do to help meResponse from Stratstone BMW LeedsMay 15, 2024Hi Adnan,
Thank you for your kind words - we're glad to have been of service!
Take care,
Customer Services - Rating 5.0May 1, 2024It was good.Response from Stratstone BMW LeedsMay 2, 2024Hi Safina,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Evans Halshaw Customer Services - Rating 5.0Apr 30, 2024Excellent service, Helen at BMW Stratstone Leeds was very professional and helpful, the handover was lovely.Response from Stratstone BMW LeedsMay 2, 2024Hi Ayesha,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Customer Services
We are very happy to have provided you with such a positive experience!
Customer Services