Motability Scheme at Stratstone BMW Leeds

Motability Scheme at Stratstone BMW Leeds

4.6
Rating 4.6
(152 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
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Welcome to Stratstone BMW Leeds

Motability Scheme at Stratstone BMW LeedsMotability Scheme at Stratstone BMW LeedsMotability Scheme at Stratstone BMW Leeds

Our trained Motability specialists are here to support you throughout the duration of your lease.

Stratstone BMW Leeds can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Stratstone BMW Leeds on 01135379448 to make an appointment with our Motability specialist.

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Contact information

Address
Gelderd Road
Leeds LS12 6EG
GB
Get directions
Phone Number
Call Stratstone BMW Leeds on 0113 537 9448
0113 537 9448
0113 537 9448
Website

Visit dealer website

Email

salesenquiries.cx.bmwleeds@stratstone.com

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability Scheme specialists:

  • Csilla Kelly
  • Helen Robertson
  • Nathan Bedford
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Lee Marney
  • Martyna Cyganek
  • Bruna Siborro
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone BMW Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone BMW Leeds

  • Rating 5.0
    Helen was brilliant , sorted everything out from start to finish
    Response from Stratstone BMW Leeds
    Hi Toni,

    I appreciate you taking the time to leave this review.

    I am very pleased you are satisfied with your visit!

    We hope to be of service to you again,
    Customer Services

  • Rating 5.0
    Janade was very helpful and kept me updated about the vehicle
    Response from Stratstone BMW Leeds
    Hi Natalie,

    Thank you very much for leaving a 5* review.

    Janade will really appreciate it!

    Have a great day!
    Customer Services
  • Rating 5.0
    Helen at Motobility was fantastic from start to finish. She is amazing.
    Response from Stratstone BMW Leeds
    Hi Ellis,

    Helen will appreciate you leaving this review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Helen Robertson is the beat adviser. She gave us the best costumers service and the best advice.
    Highly recommended.
    Response from Stratstone BMW Leeds
    Hi Kristian,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your recent experience with Helen.

    We hope to be of service to you again!
    Customer Services
  • Rating 5.0
    Excellent
    Response from Stratstone BMW Leeds
    Hello Laura-Beth,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Customer Services
  • Rating 5.0
    Good service from Milly
    Response from Stratstone BMW Leeds
    Hi Umme,

    Milly will appreciate you leaving this review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Hellen was absolutely fantastic! Made the whole experience a delight.

    Highly recommended her and the team at BMW
    Response from Stratstone BMW Leeds
    Hello David,

    A big thank you for leaving a 5* review for Hellen.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Helen was excellent and took the time to go through everything with us. She kept us up to date with things.
    Response from Stratstone BMW Leeds
    Hello Musarat,

    A big thank you for leaving a 5* review for Helen.

    Have a lovely day!
    Customer Services
  • Rating 3.0
    Took two days instead on the agreed one. Notability was taking ages just to approve a change of brake pads.

    When I collected the car I was ignored at the service desk. I had to put in a complaint to the manager.
    Response from Stratstone BMW Leeds
    Hi Isah,

    Thank you for your review.

    We're sorry to hear that you weren't happy with your experience. We will ensure that your feedback is shared with the management team.

    Thank you,
    Customer Services
  • Rating 3.0
    Agreed a date for completion of the work to be changed without informing me. Which cause a great deal of hassle.
    Response from Stratstone BMW Leeds
    Hello Joshua,

    I apologise for the inconvenience caused by the change in the completion date without prior notice.

    We understand how important it is to keep our customers informed and regret any hassle this may have caused you.

    Best regards,
    Customer Services
  • Rating 5.0
    Verry helpful.
    Response from Stratstone BMW Leeds
    Hi Kristian,

    Thank you so much for your review.

    We are delighted you feel this way about your experience, and it was a sincere pleasure for us to look after you.

    Take care,
    Customer Services
  • Rating 1.0
    I did not use this garage due to being messed about on the original appointment, I ended up using Sandal BMW Huddersfield
    Response from Stratstone BMW Leeds
    Hi Suriya,

    We appreciate you taking the time to share your feedback.

    We understand your disappointment with the service you received.

    We strive to provide a professional and positive experience for all our customers, and we're sorry that we fell short of your expectations.

    We will use your feedback to improve our services.
    Customer Services
  • Rating 5.0
    Staff lovely well explained everything helen was amazing well respected and treat they customers with value
    Response from Stratstone BMW Leeds
    Hi Musa,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    It was a very pleasant experience Helen was very polite very understanding and told me everything I need to know about the car.
    Response from Stratstone BMW Leeds
    Hello Uzma,

    Helen will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Very helpful and professional thank you
    Response from Stratstone BMW Leeds
    Hi Leanne,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Excellent
    Response from Stratstone BMW Leeds
    Hi Paul,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    This time they were very disappointed.
    So far everything is back to normal
    Response from Stratstone BMW Leeds
    Hello,

    We're sorry to hear that you haven't had a positive experience.

    If you have any outstanding issues that we can assist you with, please get in touch with us at service.followup@stratstone.com.

    Thank you,
    Customer Services
  • Rating 5.0
    Great Helen was very helpful from start to collection of vehicle
    Response from Stratstone BMW Leeds
    Hi Pamela,

    Helen will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Hari at reception was very friendly and very helpful. Helen was very helpful and very friendly explaining everything about the car
    Response from Stratstone BMW Leeds
    Hello Breda,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service. We will ensure that your kind feedback is shared with Hari and Helen.

    Thanks again!
    Customer Services
  • Rating 5.0
    My experience with BMW was amazing
    Response from Stratstone BMW Leeds
    Hi Dorothy,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services

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