Motability Scheme at Stratstone MINI Leeds

4.8
Rating 4.8
(63 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Welcome to Stratstone MINI Leeds

At Stratstone MINI Leeds our fully trained Motability Scheme specialist Gemma is here to offer expert advice and help you choose the right car for your needs.

Here at Stratstone MINI Leeds, we are incredibly proud of our knowledgeable and fully trained Motability Specialist Gemma White with 3 years of experience, who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.

Contact Stratstone MINl Leeds on 0113 457 4185 to make an appointment with our Motability specialist.

Contact information

Address
Gelderd Road
Leeds LS12 6EG
GB
Phone Number
Call Stratstone MINI Leeds on 0113 457 4185
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Csilla Kelly
  • Kimberley Chessman
  • Helen Robertson
  • Idrees Khan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Rhiannon Berry
  • Jamie Pennington
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone MINI Leeds

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone MINI Leeds

  • Rating 5.0
    Great customer services
    Response from Stratstone MINI Leeds
    Hello Parvinder,

    We’re very grateful for your 5* review, thank you.

    Have a lovely day,
    Customer Services
  • Rating 5.0
    Super good 👌
    Response from Stratstone MINI Leeds
    Hi Filip,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    It was so straight forward all went smoothly
    Response from Stratstone MINI Leeds
    Hi Faye,

    Thank you for your five stars!
    Customer Services
  • Rating 4.0
    Excellent service, my only issue is that I had to pay £20 for insurance for a loan vehicle.
    Response from Stratstone MINI Leeds
    Hi Shaun,

    We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

    We hope to see you again in the future.
    Customer Services
  • Rating 5.0
    Excellent service the assistant was very knowledgeable and friendly.
    Response from Stratstone MINI Leeds
    Hi Albertha,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Good service
    Response from Stratstone MINI Leeds
    Hi Jane,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 5.0
    Due to the circumstances requiring my car change I could not have been helped more by Chillas. She made what has been a horrid experience outside into a pleasant and peaceful experience. I can't wait to get my new mini and will be always grateful for the help recieved.
    Response from Stratstone MINI Leeds
    Hi Debra,

    I appreciate you taking the time to leave this review!

    I am very pleased you are satisfied with your recent experience with Chillas.

    We hope to be of service to you again!
    Customer Services
  • Rating 5.0
    Excellent
    Response from Stratstone MINI Leeds
    Hi Nasrat,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Very caring people
    Response from Stratstone MINI Leeds
    Hi Peter,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day,
    Customer Services
  • Rating 5.0
    Very helpful not a question un answered built the car for me over the phone very happy
    Response from Stratstone MINI Leeds
    Hi Mark,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Csilla was really patient and easy to talk to. Went above and beyond to get my car to me.
    Response from Stratstone MINI Leeds
    Hello Christine,

    It is wonderful to receive such a positive review!

    All the best!
    Customer Services
  • Rating 2.0
    Quick to order however not many ‘pleasantries’. Also, not kept informed and responses take some time to receive.
    Response from Stratstone MINI Leeds
    Hi Donna,

    Thank you for your review.

    We're very sorry to hear that your recent experience didn't meet expectations. We appreciate your frustration with this and it isn't how we want our customers to feel.

    We will ensure that your feedback is shared with the management team, so this can be taken on board.

    Thank you,
    Customer Services
  • Rating 5.0
    Fantastic experience!
    Super friendly staff and such an easy process!
    Response from Stratstone MINI Leeds
    Hi Abbey,

    Thanks for the great rating!

    We are always happy to help.
    Customer Services
  • Rating 5.0
    Brilliant service and excellent experience
    Response from Stratstone MINI Leeds
    Hi Christopher,

    Thanks so much for the review!

    Our team takes pride in providing excellent customer service.

    Take care,
    Customer Services
  • Rating 5.0
    All the employees were very respectful and took excellent care of me. I would like to thank all mini employees once again. I will recommend you to other people without hesitation. ( thank you Michael!)
    Response from Stratstone MINI Leeds
    Hi Alper,

    Thank you for reviewing us!

    Michael will really appreciate you taking the time to do this.

    We hope you have a great day!
    Customer Services
  • Rating 5.0
    Csilla was brilliant from start to finish. 5 star service
    Response from Stratstone MINI Leeds
    Hi Benjamin,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    My customer experience was very good ,went above and beyond to make me feel comfortable in every way. Would highly recommend.
    CN
    Response from Stratstone MINI Leeds
    Hi,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Excellent
    Response from Stratstone MINI Leeds
    Hi Helen,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Csilla at Stratstone MINI Leeds is absolutely amazing, knowledgeable and goes the extra mile. The best First Class Motability experience I have ever had ⭐️⭐️⭐️⭐️⭐️
    Response from Stratstone MINI Leeds
    Hi Tracy,

    Thank you very much for leaving a 5* review.

    Csilla will really appreciate it!

    Have a great day!
    Customer Services
  • Rating 5.0
    Really helpful and informative- customer service excellent, clearly explained everything even when i had to call to ask questions
    Response from Stratstone MINI Leeds
    Hi Victoria,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services

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