Motability Scheme at Ray Chapman Motors Volvo Malton

4.5
Rating 4.5
(9 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00

Contact information

Address
Seven Street
York Road Business Park
Malton YO17 6YA
GB
Phone Number
Call Ray Chapman Motors Volvo Malton on 01653 693751
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Roger Ward
  • Rob Riddell
  • Richard Sheldon
  • Aidan Horton
  • Chris Sawyer
  • Ben Greenwood
  • Matthew Nicholson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Phil North
  • Tim Sollitt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ray Chapman Motors Volvo Malton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ray Chapman Motors Volvo Malton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Ray Chapman Motors Volvo Malton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ray Chapman Motors Volvo Malton on 01653693751 to make an appointment with our Motability specialist.

Reviews at Ray Chapman Motors Volvo Malton

  • Rating 5.0
    Excellent
    Response from Ray Chapman Motors Volvo Malton
    Good afternoon and thank you for your 5 star rating and great feedback. We look forward to seeing you again in the future. Kind regards, Ray Chapman Motors MALTON - 01653 693751.
  • Rating 1.0


    I give a single star rating as i was extremely disappointed with the service provided. Having been contacted by the dealer to arrange the MOT and also service as it was also due they offered a collection and delivery service to provide a courtesy car delivered home as they collected my vehicle

    When they arrived it was apparent that this was not what they provided as the driver arrived in a transit sized van in marked dealership body shop and alloy wheel refurbishment livery. The driver offered no explanation. I am aware that the dealership is some 50 miles and 2 hours away and to avoid delay let the car go.
    The car was not unreasonably returned until 1620 but we had already missed other appointments and arrangements as we had no vehicle.
    Not the service discussed and agreed to leave a customer with known mobility issues with no vehicle I find unacceptable
    My replacement vehicle is on order and I am pleased to say I will not have to use and be let down by Ray Chapman Motors.
  • Rating 5.0
    Excellent service as usual! Car picked up, serviced, MOT and washed before it was brought back; cannot complain, thank you.
  • Rating 5.0
    Second to none fantastic customer experience
    Thank you
  • Rating 5.0
    The staff here are all very customer focused and the waiting area is very comfortable for both able and disabled people. The car service was professionally undertaken and Nick Topham..the Service Adviser presented me with the actual copy of the works undertaken and verbally went through it with me. I was also provided with a video of the car from the technical engineer who did the service. A 5 star car service and 4 star customer experienceā€¦as I did have to wait quite abit longer than Nick told me when the car would be ready. He said it would be upto an hour and a half and it was nearly three hours later when it was finished with no explanation or acknowledgement to me. I could see he was very busy though.
  • Rating 5.0
    Excellent friendly service
  • Rating 5.0
    Quick, friendly efficient service
    Em T
  • Rating 5.0
    Excellent service as per usual, very pleased to give Ray Chapmanā€™s 11 out of 10!
  • Rating 5.0
    Great service, friendly staff and the car was immaculate when finished.

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