Motability Scheme at Lookers Volkswagen Northallerton
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Darlington Road
Northallerton DL6 2NH
GB
Phone Number
Call Lookers Volkswagen Northallerton on 01609 771011
01609 771011
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 11:00 - 15:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 11:00 - 15:00 |
Motability Scheme specialists:
- Jack Hutchinson
- Matthew Singh
- Lee Larkin
- Chris Howarth
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Deborah Brigginshaw
- Amy Freeman
- Sophie Adlington
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Volkswagen Northallerton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Volkswagen Northallerton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Lookers Volkswagen Nortallerton can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Lookers Volkswagen Nortallerton on 03445588114 to make an appointment with our Motability specialist.
Reviews at Lookers Volkswagen Northallerton
- Rating 5.0Jan 9, 2026Amy from the Service department was exceptionally helpful when my grown-up son brought his mobility vehicle in for its first MOT. She arranged a seat for my son in a safe corner of the workshop says he could watch the technician at work which put his mind at rest, now my son knows what happens on an MOT thank you Lookers you’re amazing.
- Rating 5.0Jan 9, 2026Very goodResponse from Lookers Volkswagen NorthallertonJan 11, 2026Hello Paul R.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Lookers Volkswagen Northallerton. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Lookers Volkswagen Northallerton Team - Rating 5.0Jan 8, 2026ExcellentResponse from Lookers Volkswagen NorthallertonJan 9, 2026Hello Martin,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Lookers Volkswagen Northallerton. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Lookers Volkswagen Northallerton Team - Rating 5.0Jan 2, 20261st class service
Made to feel very welcomeResponse from Lookers Volkswagen NorthallertonJan 5, 2026Hello Michael T.,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you received 1st class service and felt very welcome during your visit. Providing an exceptional experience for our customers is our top priority, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Lookers Volkswagen Northallerton.
Best regards,
The Motability Scheme Team at Lookers Volkswagen Northallerton - Rating 5.0Dec 31, 2025Very obliging, helpful and patient.Response from Lookers Volkswagen NorthallertonJan 2, 2026Dear Janet B.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team obliging, helpful, and patient during your visit to Lookers Volkswagen Northallerton. Providing excellent service is our top priority, and your feedback is incredibly valuable to us.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.
Warm regards,
Ann Scott
Lookers Volkswagen Northallerton - Rating 5.0Dec 19, 2025Absolutely top class sales team
Been 3 other dealers before and they not a scratch on at VW NorthallertonResponse from Lookers Volkswagen NorthallertonDec 22, 2025Hello Michael,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our sales team at Lookers Volkswagen Northallerton. It's fantastic to know that we stood out among the other dealers you've visited. Providing top-class service is our priority, and your feedback is incredibly rewarding for our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Northallerton Team - Rating 5.0Dec 13, 2025It went in filthy and wa returned immaculate!
Brilliant Service always.Response from Lookers Volkswagen NorthallertonDec 15, 2025Hello David D.,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you were pleased with the service and that your vehicle was returned in immaculate condition. Providing brilliant service is our top priority, and it's always rewarding to know when we've met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Lookers Volkswagen Northallerton Team - Rating 5.0Dec 8, 2025Professional, efficient and respectful.Response from Lookers Volkswagen NorthallertonDec 9, 2025Dear Mark C.,
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service to be professional, efficient, and respectful. At Lookers Volkswagen Northallerton, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Lookers Volkswagen Northallerton Team - Rating 5.0Oct 28, 2025Jack is just exceptional at what he doesResponse from Lookers Volkswagen NorthallertonOct 28, 2025Dear Lindsey M.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an exceptional experience with Jack at Lookers Volkswagen Northallerton. Providing outstanding service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your feedback is greatly appreciated and will be shared with Jack and the rest of our team. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
The Motability Scheme Team at Lookers Volkswagen Northallerton - Rating 3.0Jun 30, 2025Very disappointed I could not have a hire car on a Saturday as a motability customer yet if I was any other customer I could! Hardly fair! We do work too!!Response from Lookers Volkswagen NorthallertonJun 30, 2025Hello Patrick,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the availability of a hire car on a Saturday. We understand how important it is for all our customers, including those on the Motability Scheme, to have access to our services when needed.
Your feedback is invaluable, and we are committed to reviewing our policies to ensure a fair and consistent experience for everyone. We appreciate your patience and understanding as we work to improve our services.
If there's anything else we can do to assist you, please don't hesitate to reach out.
Best regards,
The Lookers Volkswagen Northallerton Team - Rating 5.0Apr 24, 2025All excellentResponse from Lookers Volkswagen NorthallertonApr 24, 2025Dear Ann M.,
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with us at Lookers Volkswagen Northallerton. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards
Lookers Customer Service & Resolution Team - Rating 5.0Mar 5, 2025The whole experience was excellent. Sophie, who looked after me, was patient, kind and thoroughly professional.Response from Lookers Volkswagen NorthallertonMar 5, 2025Thank you so much for your kind words! We are so happy to hear that Sophie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 27, 2025So so easy. I dealt with Jack and he was absolutely amazing. What a credit to the company he is. Top fella top service 5 stars !! Thank you JackResponse from Lookers Volkswagen NorthallertonFeb 27, 2025Thank you so much for your kind words! We are so happy to hear that Jack was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Feb 18, 2025Always top service,Response from Lookers Volkswagen NorthallertonFeb 18, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
Kind regards, - Rating 5.0Jan 13, 2025Great service and knowledgeable staffResponse from Lookers Volkswagen NorthallertonJan 15, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 26, 2024The experience was so easy and straightforward. Jack was absolutely fabulous and couldn’t have done anything more for me. He was so professional and answered all the questions I had. I would recommend all my family and friends and tell them to ask for JackResponse from Lookers Volkswagen NorthallertonNov 26, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 30, 2024From walking in to walking out the doors we felt totally at home as if we were chatting to another member of our familyResponse from Lookers Volkswagen NorthallertonOct 31, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 19, 2024Everyone so pleasant & very helpfulResponse from Lookers Volkswagen NorthallertonSep 19, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 6, 2024It was a fantastic experience. A mobility team at the VW garage were excellent a man who went out with Mr Jack. Hutchinson was fantastic. Didn’t make me feel uneasy experience and got the car that I wanted thank you.Response from Lookers Volkswagen NorthallertonAug 6, 2024Thank you for the great review and the feedback on Jack, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 30, 2024Absolutely brilliant as usual.Response from Lookers Volkswagen NorthallertonJul 31, 2024Thank you for the great review and the feedback on XX, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Amy from our Service department was able to assist your son during his vehicle's first MOT. It's great to know that her efforts to make him comfortable and informed were appreciated. We strive to provide exceptional service to all our customers, and your feedback is truly rewarding. We look forward to serving you and your family again in the future.
Best regards,
The Lookers Volkswagen Northallerton Team