Motability Scheme at Lookers Volkswagen Nortallerton

4.9
Rating 4.9
(36 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Darlington Road
Northallerton DL6 2NH
GB
Phone Number
Call Lookers Volkswagen Northallerton on 0344 558 8114
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jack Hutchinson
  • Matthew Singh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Deborah Brigginshaw
  • Amy Freeman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Volkswagen Northallerton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Volkswagen Northallerton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Volkswagen Nortallerton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Volkswagen Nortallerton on 03445588114 to make an appointment with our Motability specialist.

Reviews at Lookers Volkswagen Northallerton

  • Rating 4.0
    Matthew was polite and helpful with the scheme, and assisted as best he could. He was as frustrated as us that he could not get the correct specifications up to show us due to VW changing the model. He also initially thought we would have to accept one that lookers already had in the system re colour but this was sorted before we left the dealership. We were asked and paid a deposit, upon checking i should not have had to do this for a motobility vehicle
    Response from Lookers Volkswagen Northallerton
    Hello Ewan H. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Always a pleasure to deal with Lookers Northallerton. They look after me very well indeed.
    Response from Lookers Volkswagen Northallerton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff very good. Everything was done to a high standard.
    Response from Lookers Volkswagen Northallerton
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Outstanding customer service
    Response from Lookers Volkswagen Northallerton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Amazing customer service
    Response from Lookers Volkswagen Northallerton
    Thank you for your kind words - we're glad to have been of service!
    Regards
    Amy
  • Rating 4.0
    Staff excellent and professional, disappointed that had to wait for part that was standard for this service.
    Response from Lookers Volkswagen Northallerton
    HI John
    We appreciate your custom and always aim to provide our customers with a great service. We would love to hear more about your experience with Lookers. If there is something more, we could do to further improve the service we have provided to you, we would please ask that you provide more details, comments, suggestions to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk.
    Kind regards
  • Rating 5.0
    Great service well looked after by Jack and other staff. Thank you
    Response from Lookers Volkswagen Northallerton
    Hello

    Thank you for taking the time to leave us a 5 star review. We hope you have a great day!

    Thank you
    Ashleigh
  • Rating 5.0
    Excellent customer service from Matthew
    Response from Lookers Volkswagen Northallerton
    Morning William, Thank you for the great review and the feedback on Matthew at Northallerton , we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    As usual, fantastic service and done with a smile.
    Response from Lookers Volkswagen Northallerton
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    Excellent customer service.
    Response from Lookers Volkswagen Northallerton
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    Fabulous service,couldn’t fault them at all
    Response from Lookers Volkswagen Northallerton
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    Excellent customer service. Thank you
    Response from Lookers Volkswagen Northallerton
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us :)
  • Rating 5.0
    Excellent service from Matt (and Jack before he was poorly). Thanks ever so much for all your help
    Response from Lookers Volkswagen Northallerton
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us!
  • Rating 5.0
    Top class service
    Response from Lookers Volkswagen Northallerton
    Thank you for the 5 stars. We are thrilled you enjoyed your experience with us :)
  • Rating 5.0
    Excellent and all finished by dinner time even though they were several problems
    Response from Lookers Volkswagen Northallerton
    Thank you so much for the 5 stars! We are thrilled to hear you enjoyed your experience with us :)
  • Rating 5.0
    Outstanding service, once again, from Lookers Northallerton. Car was collected & delivered for service & minor rear auto door adjustment. Booked in very promptly & kept fully informed of when to expect driver to collect/deliver & workshop updates.

    Received video link of full vehicle inspection & work required; always so helpful. Vehicle returned having been washed & interior cleaned too! Highly recommend.
    Response from Lookers Volkswagen Northallerton
    Thank you for the 5 stars!! We really appreciate it :)
  • Rating 5.0
    Excellent service as usual.
    Response from Lookers Volkswagen Northallerton
    Thank you for your 5 star review! We really appreciate it :)
  • Rating 5.0
    VW central call centre had booked me into the wrong garage and not Northallerton which is my local one. However they accommodated me and got the job done with the minimum of fuss.
    Response from Lookers Volkswagen Northallerton
    Thank you for your 5 star review! Much appreciated :)
  • Rating 5.0
    Great customer service
    Response from Lookers Volkswagen Northallerton
    Thanks for leaving us a 5 star score!
  • Rating 5.0
    Excellent service
    Response from Lookers Volkswagen Northallerton
    Thanks for taking the time to leave us a 5 Star Review!

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