Motability Scheme at Stoneacre Renault Northallerton

5.0
Rating 5.0
(21 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Thurston Road
Northallerton DL6 2NA
GB
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Phone Number
Call Stoneacre Renault Northallerton on 01609 350059
01609 350059
01609 350059
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Kevin Wilson
  • Phil Owen
  • David Barber
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Pearson
  • Amy Freeman
  • Leon Winn-Hill
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Renault Northallerton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Renault Northallerton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Renault Northallerton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Renault Northallerton on 01609350059 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Stoneacre Renault Northallerton

  • Rating 5.0
    Well looked after by David, explained every well and nothing was two much trouble.
  • Rating 5.0
    Faultless! Friendly and helpful staff, thank you David for getting my motorbility car on the road in less than a week from my first enquiry. Driving is much easier for me now. Excellent customer service and after care. Well deserved 5 ⭐️
    Response from Stoneacre Renault Northallerton
    Hello Teresa and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Well I am so happy we chose Stoneacre Renault at Northallerton for our new Motability car!
    David Barber, our car sales person/advisor, was an absolute star! He was so nice and friendly from the start, making me feel so at ease and really looked after. He really knew his job well too, both on the Motability side of things and the car itself, and kept me updated throughout the process right upto going to pick it up. He couldn't do enough to help and going that extra mile for customers makes a huge difference and means a lot. When we did pick it up he went through all the different things we needed to know about the car, down to even syncing the car to my phone so I can do things like set the heater to come on whilst sat in the house etc,etc.
    I would definitely highly recommend asking for David Barber at Stoneacre Renault to anyone looking to purchase a new car through Motability!
    He truly deserves a lot of recognition for being such a brilliant salesperson/advisor!!
    Response from Stoneacre Renault Northallerton
    Hi Jean, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. MWe would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Amazing service from all. The purchase was made very easy
    Response from Stoneacre Renault Northallerton
    Hello Alan and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    David from Renault at Northallerton did a great job getting our new car and showing us how it all works
    Response from Stoneacre Renault Northallerton
    Hello William and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent experience with very friendly and helpful staff
    Response from Stoneacre Renault Northallerton
    Hello Yvonne and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The Salesperson was called David he was very professional from start to finish and was very helpful throughout the process I would highly recommend this dealership
    Response from Stoneacre Renault Northallerton
    Hi Tracey, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Jordan was amazing helping us found the right car for me.
    Response from Stoneacre Renault Northallerton
    Hello Caitlin and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    My experience with the Motability Scheme at Stoneacre Renault Northallerton was utterly brilliant!
    David, the Motability salesman/salesperson, was so kind and helpful, making my whole experience a very enjoyable one.
    He was a wealth of knowledge about the Motability scheme and the cars he was showing me and made me feel so comfortable and relaxed, answering any questions I had.
    David was very sympathetic of me being in a wheelchair and ensured I had a safe and comfortable transfer from my chair to the cars I was trying out, down to making sure the seats were in the most comfortable position for me. He couldn't do enough to help and for that I was very grateful.
    I haven't felt so relaxed and at ease whilst choosing a Motability car in quite a few years.
    There should definitely be more Motability salespeople like him, that's a fact!
    Response from Stoneacre Renault Northallerton
    Hi Jean, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good
    Response from Stoneacre Renault Northallerton
    Hello Caitlin and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Staff brilliant, I was told if I had any problems to call back any time ,the banter was good
    Response from Stoneacre Renault Northallerton
    Hi Julie, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Thay were very understanding about why I needed to exchange
    Response from Stoneacre Renault Northallerton
    Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Really smooth process. David kept us informed throughout. Lots of great advice and information during handover. Very happy with the service
    Response from Stoneacre Renault Northallerton
    Hi Lucy, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely fabulous couldn't speak highly enough about the service I received it was first class. Especially Dave & Kevin.
    Response from Stoneacre Renault Northallerton
    Hello Kevin and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service,polite and helpful
    Response from Stoneacre Renault Northallerton
    Hello Barbara and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Quick easy no fussing about not just great service......excellent service.
    Thank you Kevin 😁
    Response from Stoneacre Renault Northallerton
    Hi Kevin, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good service, excellent young man,TIM VERY Corteous great manners.A pleasure to deal with
    Response from Stoneacre Renault Northallerton
    Hi Robert, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Tim receives recognition for his fantastic customer service which he provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant customer service, very efficient.
    Response from Stoneacre Renault Northallerton
    Hello Julia and thank you for very much for your feedback about Stoneacre Northallerton. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service,polite and friendly
    Response from Stoneacre Renault Northallerton
    Hi Barbara, Thank you very much for leaving Stoneacre Northallerton a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good experience with Graham at stoneacre
    Response from Stoneacre Renault Northallerton
    Hi Deborah, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Graham receives the recognition he deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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