Motability Scheme at Stoneacre Ford Scarborough

4.8
Rating 4.8
(122 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Ford Scarborough

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Ford Scarborough on 01723501501 to make an appointment with our Motability specialist.

Contact information

Address
Seamer Road
Scarborough YO12 4DH
GB
Phone Number
Call Stoneacre Ford Scarborough on 01723 501501
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Robert Clappison
  • Stefan Howe
  • John White
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Nicholas Parkin
  • Nathan Mollon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Ford Scarborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Ford Scarborough

  • Rating 5.0
    Collected car all went so smoothly, mobility man John made it All go so well a fantastic occasion... Well done John.
  • Rating 5.0
    Couldn’t have been a better experience, so helpful and told me everything I need to know, phoned me the day after to make sure I was getting on okay
    Response from Stoneacre Ford Scarborough
    Hello Adam,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Stoneacre Ford Scarborough. Our team is dedicated to providing helpful and comprehensive service, and it's great to know that we met your expectations. We also believe in following up to ensure everything is going smoothly, so we're glad you appreciated the call. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Met John and he explained everything to me, and made me feel so comfortable. Like one of the family... I can only say what a perfect man to help anyone.... Highly recommend this man, this dealership
    Response from Stoneacre Ford Scarborough
    Hello Christopher,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear about your positive experience with John at Stoneacre Ford Scarborough. It's fantastic to know that he made you feel comfortable and welcomed, just like family. Your kind words and recommendation mean a lot to us and will certainly be shared with John and the team. We look forward to assisting you again in the future.

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Very helpful and very curtious.
    Response from Stoneacre Ford Scarborough
    Hello Gordon,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service helpful and courteous. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Scarborough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Easy, helpful staff. Done in no time
    Response from Stoneacre Ford Scarborough
    Hello Paige,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff helpful and that your experience was quick and easy. Providing excellent service is our top priority, and it's great to know we met your expectations.

    If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Scarborough.

    Best regards
    Motability Scheme Team
  • Rating 5.0
    Very good
    Response from Stoneacre Ford Scarborough
    Hello Patricia,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Stoneacre Ford Scarborough. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Very friendly, very very helpful ,a star ..fantastic service by Rob. Scarborough branch .stoneacre.
    Response from Stoneacre Ford Scarborough
    Hello Steven,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with Rob at our Scarborough branch. Providing friendly and helpful service is something we strive for, and it's great to know we hit the mark for you. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Robert always gives fantastic, honest customer service. I wouldn’t go anywhere else
    Response from Stoneacre Ford Scarborough
    Dear Nicola,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Robert has consistently provided you with fantastic and honest customer service. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best experience possible. We look forward to welcoming you back to Stoneacre Ford Scarborough in the future.

    Best regards,

    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Robert helped made it quick and easy good viewing of car and calls following with good information
    Response from Stoneacre Ford Scarborough
    Hello Julie,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Robert was able to assist you effectively and make your experience with us both quick and easy. It's great to know that you appreciated the follow-up calls and the information provided. We strive to ensure our customers have a seamless experience, and your feedback means a lot to us.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Ford Scarborough
  • Rating 4.0
    Very informative and helpful from Start to finish. Thank you very much.
    Response from Stoneacre Ford Scarborough
    Hello Lyndsey,

    Thank you so much for taking the time to leave us a review. We're delighted to hear that you found our service informative and helpful from start to finish. Your feedback is incredibly valuable to us as we strive to provide the best experience possible for our customers. If there's anything more we can do to assist you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Friendly staff . Quick service
    Response from Stoneacre Ford Scarborough
    Hello Lesley,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and our service quick. At Stoneacre Ford Scarborough, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Friendly staff and very helpful.
    Response from Stoneacre Ford Scarborough
    Hello Kyra-jae,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Ford Scarborough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Great service every thing explained and lovey car
    Response from Stoneacre Ford Scarborough
    Hello Caitlan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and that everything was clearly explained. It's fantastic to know that you love your new car. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    They were very quick - recognising our need to be mobile over half term.
    Response from Stoneacre Ford Scarborough
    Hello Laurence,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our team was able to quickly meet your needs, especially during the busy half-term period. Ensuring our customers remain mobile and satisfied is our top priority, and it's wonderful to know we succeeded in your case.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Ford Scarborough
  • Rating 5.0
    Experience was excellent, could not be more helpful 👍
    Response from Stoneacre Ford Scarborough
    Hello James,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Ford Scarborough. Our team strives to be as helpful as possible, and your kind words are truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Excellent service!
    Response from Stoneacre Ford Scarborough
    Hello Estelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Stoneacre Ford Scarborough. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Stoneacre Ford Scarborough
  • Rating 5.0
    very friendly , and helpful , answered all my questions ,
    Response from Stoneacre Ford Scarborough
    Hello Robert,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team friendly and helpful, and that we were able to answer all your questions. Your feedback is incredibly important to us, and it’s wonderful to know that we could provide you with a 5-star experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Very very good
    Response from Stoneacre Ford Scarborough
    Hello Andrew.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Stoneacre Ford Scarborough. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    Great friendly staff.
    Response from Stoneacre Ford Scarborough
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and that you had a positive experience with us at Stoneacre Ford Scarborough. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Ford Scarborough Team
  • Rating 5.0
    I found Robert to be very clear and prompt from start to finish with me purchasing my mobility car. He is a credit to stoneacre Scarborough
    Response from Stoneacre Ford Scarborough
    Dear Amanda,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Robert during your purchase of a mobility car. It's fantastic to know that his clarity and promptness made the process smooth for you. We are proud to have him as part of our team at Stoneacre Ford Scarborough.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Stoneacre Ford Scarborough Team

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