Motability Scheme at Stoneacre Vauxhall Scarborough

4.8
Rating 4.8
(159 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre Vauxhall Scarborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Vauxhall Scarborough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Vauxhall Scarborough on 01723501501 to make an appointment with our Motability specialist.

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Contact information

Address
Seamer Road
Scarborough YO12 4DH
GB
Get directions
Phone Number
Call Stoneacre Vauxhall Scarborough on 01723 501501
01723 501501
01723 501501
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Robert Clappison
  • Stefan Howe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Gemma Tooby
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Vauxhall Scarborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Vauxhall Scarborough

  • Rating 5.0
    Absolutely fantastic service, and very friendly.
    Response from Stoneacre Vauxhall Scarborough
    Hello Christopher,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service and found our team to be friendly. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Vauxhall Scarborough.

    Best regards,
    The Motability Scheme Team at Stoneacre Vauxhall Scarborough
  • Rating 1.0
    No car yet I'm very disappointed with the garage John olds i applied for a corsa and the lad in the garage said i would have to wait ten days for the car to come so i excepted that but wen i got home the lad rang me up and offered me a moca i went to have a look at the moca told him that i want a corsa he said to me that there's a delay on the corsa don't no why there's a delay on the corsa your garage has loads of corsa outside this is a disabled car my friend came to your garage and drove his away the same day don't no why i have to wait this long for a car I'm disabled and can't get out with out a car is my disabley not worth anything and I'm still waiting for a car
    Response from Stoneacre Vauxhall Scarborough
    Hello John,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your disappointment regarding your experience at our garage. We strive to provide the best service possible, and it's clear we fell short in your case. I would like to understand more about what happened and see how we can make things right for you. Please feel free to reach out to us directly at your earliest convenience. Your satisfaction is important to us, and we are committed to resolving this issue.

    Best regards,

    [Your Name]
    Stoneacre Vauxhall Scarborough
  • Rating 5.0
    Very efficient service.
    Response from Stoneacre Vauxhall Scarborough
    Hello Paul,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very efficient. Providing excellent service is something we strive for, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Vauxhall Scarborough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Kieren was very professional polite and friendly he explained all my options to me and helped me make an informed decision on the vehicle that was right for me he went through the process Karen was very professional, polite, and friendly. He explained all my options to me and helped me make an informed decision on the vehicle that was right for me. He went through the process fairly quickly without rushing. I highly recommend this dealership and the individual who helped me.quickly without brushing I highly recommend this dealership and the individual who helped me.
    Response from Stoneacre Vauxhall Scarborough
    Dear Joseph,

    Thank you so much for taking the time to share your positive experience with us at Stoneacre Vauxhall Scarborough. We are thrilled to hear that Kieren provided you with professional, polite, and friendly service, and that he was able to assist you in making an informed decision about your vehicle. It's wonderful to know that the process was smooth and efficient for you.

    Your recommendation means a lot to us, and we are delighted to have earned your trust and satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stoneacre Vauxhall Scarborough Team
  • Rating 5.0
    It was nice to see Rob again he was very helpful and helped me order my new mobility car
    Response from Stoneacre Vauxhall Scarborough
    Hello Lynn,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with Rob and that he was able to assist you in ordering your new mobility car. It's always a pleasure to see returning customers like yourself, and we're delighted that Rob could help make the process smooth and enjoyable for you.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Stoneacre Vauxhall Scarborough.

    Best regards,

    Stoneacre Vauxhall Scarborough Team
  • Rating 5.0
    Fantastic service, lovely staff
    Response from Stoneacre Vauxhall Scarborough
    Hello Emily,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with our service and found our staff to be lovely. Your feedback is incredibly important to us, and it’s always rewarding to know that we are meeting the needs of our customers. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back to Stoneacre Vauxhall Scarborough in the future.

    Best regards,
    The Stoneacre Vauxhall Scarborough Team
  • Rating 5.0
    Rob is always first class. Treats me with respect
    Response from Stoneacre Vauxhall Scarborough
    Hello Paul,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that Rob provided you with first-class service and treated you with the respect you deserve. At the Motability Scheme at Stoneacre Vauxhall Scarborough, we strive to ensure every customer has a positive experience, and it's wonderful to know Rob has made a great impression.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    The Motability Scheme Team at Stoneacre Vauxhall Scarborough
  • Rating 5.0
    Excellent service
    Response from Stoneacre Vauxhall Scarborough
    Dear Suzanne W.,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you received excellent service at the Motability Scheme at Stoneacre Vauxhall Scarborough. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Vauxhall Scarborough
  • Rating 5.0
    Excellent communication from pick up to drop off.
    Customer service impressive
    Response from Stoneacre Vauxhall Scarborough
    Dear Katherine M.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our communication and customer service from pick up to drop off. At the Motability Scheme at Stoneacre Vauxhall Scarborough, we strive to provide the best service possible, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Stoneacre Vauxhall Scarborough
  • Rating 5.0
    Fantastic experience. Rob was brilliant explained everything I detail and made sure I was comfortable with the car
    Response from Stoneacre Vauxhall Scarborough
    Hello Lara,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with us at Stoneacre Vauxhall Scarborough. Rob will be delighted to know that his efforts to explain everything in detail and ensure your comfort with the car made a positive impact on your visit.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Stoneacre Vauxhall Scarborough Team
  • Rating 4.0
    All OK apart from didn't hoover or clean inside
    Response from Stoneacre Vauxhall Scarborough
    Dear Gary,

    Thank you for taking the time to share your feedback with us. We're glad to hear that most aspects of your experience were satisfactory. However, we apologize for not meeting your expectations regarding the interior cleaning of your vehicle. Your comments are invaluable to us, and we will ensure that this aspect is addressed with our team to improve our service. We appreciate your support and look forward to serving you better in the future.

    Best regards,
    The Stoneacre Vauxhall Scarborough Team
  • Rating 5.0
    Thstaff are so helpful and polite they make you feel at ease .
    Response from Stoneacre Vauxhall Scarborough
    Hi Christine, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Excellent.
  • Rating 5.0
    Hello the stoneacre garage did the service everything was fine the staff were very friendly and helpful
    Thanks
    Simon
    Response from Stoneacre Vauxhall Scarborough
    Hi Simon, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good
    Response from Stoneacre Vauxhall Scarborough
    Hi David, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very welcoming staff. Went through all details of the car. Phoned me today to make sure everything ok and if I had any questions.
    Response from Stoneacre Vauxhall Scarborough
    Hi Kevin, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the tea, receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    What a amazing team there are I tell everyone to go to tell so helpful
    Response from Stoneacre Vauxhall Scarborough
    Hello Poppy and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Always first class Rob is always helpful and professional.
    Response from Stoneacre Vauxhall Scarborough
    Hi Paul, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very polite people and very helpful
    Response from Stoneacre Vauxhall Scarborough
    Hi David, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant rob was amazing and very helpful. Couldn’t have asked for anymore support with everything.
    Response from Stoneacre Vauxhall Scarborough
    Hello Amelia and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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