Motability Scheme at Drive Hyundai Scarborough

4.7
Rating 4.7
(119 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Seamer Road
Scarborough YO12 4HW
GB
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Phone Number
Call Drive Hyundai Scarborough on 01723 645460
01723 645460
01723 645460
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Fazz Ahmed
  • Arran Scott
  • Phil Thompson
  • Liam Adamson
  • Stuart Chadwick
  • Jacob Hodgson
  • Connor Canvess
  • Daniel Rowlands
  • Joe Seals-Law
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Alison Wilson
  • Jennifer Moseley
  • Leah Carnall
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Hyundai Scarborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Drive Hyundai Scarborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive Hyundai Scarborough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Hyundai Scarborough on 01723 645460 to make an appointment with our Motability specialist.

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Reviews at Drive Hyundai Scarborough

  • Rating 5.0
    Brilliant
  • Rating 5.0
    The process was easy but factual.
    Jacob came and picked us up from bridlington and was very friendly.
    Great service and would highly recommend Hyundai Scarborough to any of my friends.
  • Rating 5.0
    Very happy with the service I received, from start to finish, Jacob was very professional and helpful.
    Response from Drive Hyundai Scarborough
    Hello Samantha,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you were very happy with the service you received. Jacob will be delighted to know that his professionalism and helpfulness made a positive impact on your visit.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Drive Hyundai Scarborough
  • Rating 5.0
    Stuart at Hyundai Scarborough was fantastic from start to finish nothing was too much trouble thanks again 1st class
    Response from Drive Hyundai Scarborough
    Dear Stephen S.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Drive Hyundai Scarborough. We are thrilled to hear that Stuart provided you with fantastic service from start to finish. Your kind words and 5-star rating mean a lot to us, and we are delighted to know that nothing was too much trouble during your visit.

    At Motability Scheme, we strive to offer first-class service to all our customers, and it is rewarding to know that we succeeded in making your experience a positive one. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    [Your Name]
    Drive Hyundai Scarborough Team
  • Rating 5.0
    Very good and they washed and valeted the car
    Response from Drive Hyundai Scarborough
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a very good experience with us and that you appreciated the car wash and valet service. Your satisfaction is our top priority, and it's great to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at Drive Hyundai Scarborough!

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Probably the most helpful dealer I have encountered to date.
    Response from Drive Hyundai Scarborough
    Hello Terry G.,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our dealership to be the most helpful you've encountered. Providing exceptional service is our top priority, and it's incredibly rewarding to know that we made a positive impression on your experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to assisting you again at Drive Hyundai Scarborough.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Happy friendly staff and manager, certainly a good team
    Response from Drive Hyundai Scarborough
    Thank you for your kind words! We're delighted to hear that you had a positive experience with our friendly team and management. We truly appreciate your support and look forward to welcoming you again in the future!
  • Rating 5.0
    Fantastic service throughout especially Jacob absolute credit to hyuandi group at Scarborough truly professional an helpful an kept me informed throughout.. brilliant job
    Response from Drive Hyundai Scarborough
    Thank you for your kind words! We're delighted to hear that you had a positive experience with our friendly team and management. We truly appreciate your support and look forward to welcoming you again in the future!
  • Rating 5.0
    Very good all very friendly and keep you up to date with everything
  • Rating 2.0
    They don’t understand motability customers needs. I asked for a courtesy car (never automatic as mine is) but was told that it would then be an all day appointment for my car. I live 40 minutes away so would struggle to drive it 4times & twice in a car not fit for me! So I asked for the 2hr slot with a car do I didn’t have to sit in their waiting area & I could go into town (5miles away from the garage at least) to get a coffee & sit somewhere comfier. I was told they can’t do this as it’s one option or the other! I explained about my pain condition & that not knowing what’s happening is affecting my anxiety. I was then told they would sort something out & get back to me before my suggested date. I heard nothing so had to contact them 2days before to then be sent a booking in email but no information on what time/length it would be. I filled in the check in details & it said 10am but email said 2pm? I finally went at 10am & was told it should have been 2pm but that they would try & fit me in. I explained the above & they put my car next but I then had to sit on my own for 2hrs in the dealership for them to finish & I had to give up the complementary wash as I could stand to wait any longer! Everytime I have to use this garage they don’t seem to know how to help/communicate either motability customers.
    Response from Drive Hyundai Scarborough
    We're sorry to hear about your experience and understand the frustration this situation has caused. We always aim to accommodate the needs of our Motability customers and regret that we didn’t meet your expectations on this occasion. Your feedback is important, and we will take it on board to improve our communication and service. If you’d like to discuss this further, please feel free to reach out to us directly.
  • Rating 5.0
    Fab ! Extremely anxious welcomed amd made to feel at ease thankyou
  • Rating 5.0
    Stuart was fantastic from start to finish keep up the good work Ty again
  • Rating 5.0
    Stewart chadwick went above and beyond and so did Carl Prescot,
    Very friendly and helpful
    HIGHLY RECOMMENDED.
    Response from Drive Hyundai Scarborough
    Thank you for your fantastic review! We're thrilled to hear that Stewart Chadwick and Carl Prescott went above and beyond for you. Your recommendation means a lot to us!
  • Rating 3.0
    It was gd but got told a lie in 2022 as Danielle told me when I got my Frist car the i10 that when I returned it I would get 600 pounds but that was a lie
  • Rating 4.0
    Fairly good
  • Rating 5.0
    Jacob was absolutely fantastic. Helped me with anything and everything I needed to know. Couldn’t have asked for a better person to help me find a car.
  • Rating 5.0
    Absolutely first class relaxed efficient and stressfree the salesman was very helpful
  • Rating 5.0
    I went in for a browse as I was looking for a different car.

    I had been to many dealers before and felt uncomfortable.

    When I walked into Hyundai in Scarborough I was greeted warmly by a lovely young man named Dan.

    Not once did I feel pressured by him. Dan told me a lot about the car I was interested in. He even listened to me on what I was looking for and to my questions and not once did he look away or look at his watch. Dan made me feel comfortable.

    As I suffer with mental health problems I have very bad trust issues.

    With Dan he made me feel relaxed which I appreciate.

    He is such a lovely young man and I'm very grateful to him.


    So thank you Dan

    Maggie McLean-Crowther
  • Rating 5.0
    Good experience from test drive right through to collection of car . Would Recommend
    Response from Drive Hyundai Scarborough
    Thank you so much for your kind words! We are so happy to hear that we have been was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and cleaned car
    Response from Drive Hyundai Scarborough
    Thank you so much for your kind words! We are so happy to hear that we have been was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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