Motability Scheme at Drive Hyundai Scarborough

4.7
Rating 4.7
(116 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Seamer Road
Scarborough YO12 4HW
GB
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Phone Number
Call Drive Hyundai Scarborough on 01723 645460
01723 645460
01723 645460
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Fazz Ahmed
  • Arran Scott
  • Phil Thompson
  • Liam Adamson
  • Stuart Chadwick
  • Jacob Hodgson
  • Connor Canvess
  • Jason Padden
  • Daniel Rowlands
  • Joe Seals-Law
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Alison Wilson
  • Jennifer Moseley
  • Leah Carnall
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Hyundai Scarborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Drive Hyundai Scarborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive Hyundai Scarborough can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Hyundai Scarborough on 01723 645460 to make an appointment with our Motability specialist.

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Reviews at Drive Hyundai Scarborough

  • Rating 5.0
    Stuart at Hyundai Scarborough was fantastic from start to finish nothing was too much trouble thanks again 1st class
  • Rating 5.0
    Very good and they washed and valeted the car
  • Rating 5.0
    Probably the most helpful dealer I have encountered to date.
  • Rating 5.0
    Happy friendly staff and manager, certainly a good team
    Response from Drive Hyundai Scarborough
    Thank you for your kind words! We're delighted to hear that you had a positive experience with our friendly team and management. We truly appreciate your support and look forward to welcoming you again in the future!
  • Rating 5.0
    Fantastic service throughout especially Jacob absolute credit to hyuandi group at Scarborough truly professional an helpful an kept me informed throughout.. brilliant job
    Response from Drive Hyundai Scarborough
    Thank you for your kind words! We're delighted to hear that you had a positive experience with our friendly team and management. We truly appreciate your support and look forward to welcoming you again in the future!
  • Rating 5.0
    Very good all very friendly and keep you up to date with everything
  • Rating 2.0
    They don’t understand motability customers needs. I asked for a courtesy car (never automatic as mine is) but was told that it would then be an all day appointment for my car. I live 40 minutes away so would struggle to drive it 4times & twice in a car not fit for me! So I asked for the 2hr slot with a car do I didn’t have to sit in their waiting area & I could go into town (5miles away from the garage at least) to get a coffee & sit somewhere comfier. I was told they can’t do this as it’s one option or the other! I explained about my pain condition & that not knowing what’s happening is affecting my anxiety. I was then told they would sort something out & get back to me before my suggested date. I heard nothing so had to contact them 2days before to then be sent a booking in email but no information on what time/length it would be. I filled in the check in details & it said 10am but email said 2pm? I finally went at 10am & was told it should have been 2pm but that they would try & fit me in. I explained the above & they put my car next but I then had to sit on my own for 2hrs in the dealership for them to finish & I had to give up the complementary wash as I could stand to wait any longer! Everytime I have to use this garage they don’t seem to know how to help/communicate either motability customers.
    Response from Drive Hyundai Scarborough
    We're sorry to hear about your experience and understand the frustration this situation has caused. We always aim to accommodate the needs of our Motability customers and regret that we didn’t meet your expectations on this occasion. Your feedback is important, and we will take it on board to improve our communication and service. If you’d like to discuss this further, please feel free to reach out to us directly.
  • Rating 5.0
    Fab ! Extremely anxious welcomed amd made to feel at ease thankyou
  • Rating 5.0
    Stuart was fantastic from start to finish keep up the good work Ty again
  • Rating 5.0
    Stewart chadwick went above and beyond and so did Carl Prescot,
    Very friendly and helpful
    HIGHLY RECOMMENDED.
    Response from Drive Hyundai Scarborough
    Thank you for your fantastic review! We're thrilled to hear that Stewart Chadwick and Carl Prescott went above and beyond for you. Your recommendation means a lot to us!
  • Rating 3.0
    It was gd but got told a lie in 2022 as Danielle told me when I got my Frist car the i10 that when I returned it I would get 600 pounds but that was a lie
  • Rating 4.0
    Fairly good
  • Rating 5.0
    Jacob was absolutely fantastic. Helped me with anything and everything I needed to know. Couldn’t have asked for a better person to help me find a car.
  • Rating 5.0
    Absolutely first class relaxed efficient and stressfree the salesman was very helpful
  • Rating 5.0
    I went in for a browse as I was looking for a different car.

    I had been to many dealers before and felt uncomfortable.

    When I walked into Hyundai in Scarborough I was greeted warmly by a lovely young man named Dan.

    Not once did I feel pressured by him. Dan told me a lot about the car I was interested in. He even listened to me on what I was looking for and to my questions and not once did he look away or look at his watch. Dan made me feel comfortable.

    As I suffer with mental health problems I have very bad trust issues.

    With Dan he made me feel relaxed which I appreciate.

    He is such a lovely young man and I'm very grateful to him.


    So thank you Dan

    Maggie McLean-Crowther
  • Rating 5.0
    Good experience from test drive right through to collection of car . Would Recommend
    Response from Drive Hyundai Scarborough
    Thank you so much for your kind words! We are so happy to hear that we have been was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and cleaned car
    Response from Drive Hyundai Scarborough
    Thank you so much for your kind words! We are so happy to hear that we have been was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent. Dan was great. He was very knowledgeable about both the scheme and the car we were interested in. Thanks to his help, the entire experience was stress-free and incredibly straightforward. Thoroughly recommend.
    Response from Drive Hyundai Scarborough
    Thank you so much for your kind words! We are so happy to hear that we have been was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Absolutely brilliant nothing was too much for these guys polite and knowledgeable about the cars and a constant supply of hot chocolate a pleasant transaction from the smart to the finish would recommend these lads anytime
    Response from Drive Hyundai Scarborough
    Thank you so much for your kind words! We are so happy to hear that we have been was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent!
    Response from Drive Hyundai Scarborough
    Thank you for the great review and the feedback we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. We are so happy to hear you had such a great experience.

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