Motability Scheme at Vertu Toyota Sheffield

4.8
Rating 4.8
(124 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Toyota Sheffield

We are proud to be associated with the Motability Scheme at our dealership in Sheffield on Penistone Road and we have a deep understanding of the Scheme and how to deliver the best service to Motability customers.

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Our fully trained Motability Scheme Specialists are here to help find the perfect Toyota to suit your needs and to answer any questions that you may have. We'll take you for a test drive and if you choose to place an application, we'll keep you informed every step of the way.
We also have a team of Motability Service Specialists who are here to look after you when your Toyota is with us.

Contact Vertu Toyota Sheffield on 03445395196 to make an appointment with our Motability specialist.

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Contact information

Address
260 Penistone Road
Sheffield S6 2FQ
GB
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Phone Number
Call Vertu Toyota Sheffield on 0344 539 5196
0344 539 5196
0344 539 5196
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Emmanuel Kanteh
  • Owen Pearman
  • Jordan Tidy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Adele Gilbank
  • Hannah Samwell
  • Keelie Pashley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Sheffield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Sheffield

  • Rating 5.0
    Excellent service.
    Emmanuel at Vertu Toyota was helpful, kind, very knowledgeable on helping me choose the correct mobility car.
    I'm extremely happy with all of the help and support was up and beyond. 10 out of 10.
    Response from Vertu Toyota Sheffield
    Dear Beverley

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Toyota Sheffield. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations.

    We are committed to providing the best service possible, and your kind words are a great encouragement to our team. If there is anything else we can do for you, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,
    Dean
  • Rating 5.0
    Great car picked up & delivered back all within a few hours fantastic no complaints at all ! Thank you
    Response from Vertu Toyota Sheffield
    Hello Julie,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were pleased with the quick and efficient service you received when picking up and delivering your car. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Fantastic
    Response from Vertu Toyota Sheffield
    Dear Beverley

    Thank you so much for your fantastic review and for taking the time to share your experience with us at Vertu Toyota Sheffield. We are thrilled to hear that you had a positive experience with our Motability Scheme. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent service from Manny at Vertu Sheffield. Would highly recommend. Very helpful and friendly 😊
    Response from Vertu Toyota Sheffield
    Good afternoon, Jane . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Smooth transaction from start to finish. All staff were very courteous
    Response from Vertu Toyota Sheffield
    Good afternoon, Jessica . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    As with my MOT, the servicing of my car was top notch customer service.
    Response from Vertu Toyota Sheffield
    Hi Maria. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Couldn't have been treated any better. Staff were amazing and so helpful from start to finish . Absolutely love our new car
    Response from Vertu Toyota Sheffield
    Good morning Andrew. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 1.0
    Service in adequate.valey not done! Cob web on front passenger window.
    Response from Vertu Toyota Sheffield
    Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTDL0303 Kind regards Dawn

  • Rating 5.0
    Jordan tidy was a polite and nice guy easy to talk to helped with every guy deserve a bonus 100% definitely will return here
    Response from Vertu Toyota Sheffield
    Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
  • Rating 5.0
    Good helpful and great job
    Response from Vertu Toyota Sheffield
    Hi Susan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 3.0
    I had to go three times and hours before it was sorted
    Response from Vertu Toyota Sheffield
    Hi Mohammed. Thank you for taking the time to leave us a review - Was there any particular reason for it being 3 stars? We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT3MF0802 Kind regards, Kerry
  • Rating 5.0
    Excellent
    Response from Vertu Toyota Sheffield
    Good afternoon Jean. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Polite, well spoken, spoke clearly not pushy. Wasn't in no rush ,smart answered all our question
    Response from Vertu Toyota Sheffield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Polite, professional, excellent customer service
    Response from Vertu Toyota Sheffield
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Jordan tidy was very helpful and helped me pick my car out
    Response from Vertu Toyota Sheffield
    Hi Ashley, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Jordan Many thanks Keith
  • Rating 5.0
    The experience was amazing. Everything was done for me and explained in great detail. It was very relaxing and easy.
    Response from Vertu Toyota Sheffield
    Hi Jake. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Fantastic collection of the car great help and great people
    Response from Vertu Toyota Sheffield
    Hi Wayne. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Response from Vertu Toyota Sheffield
    Hi Jake. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 5.0
    All went very smooth we are very pleased with the service we received
  • Rating 5.0
    Good
    Response from Vertu Toyota Sheffield
    Hi Renata - thank you for taking the time to leave us a five star review.

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