Motability Scheme at JCT600 Mercedes-Benz Sheffield

4.8
Rating 4.8
(80 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today

Contact information

Address
Sheffield Road
Meadowhall
Sheffield S9 2FZ
GB
Phone Number
Call JCT600 Mercedes-Benz Sheffield on 0114 262 6100
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Oliver Parkin
  • Matthew Cutler
  • Sophie Elliott
  • Kimberley Monk
  • Ross Wells
  • David Fort
  • Jordan Green
  • Holly Haigh
  • Niamh Dickinson
  • Sebastian Lawicki
  • Jeremy Dear
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:45 - 13:00
SundayClosed

Motability service specialists:

  • Lara Sefton
  • Joe Robertshaw
  • Andrew Fox
  • Natasha Banks
  • Stephanie Birchall
We recommend calling and booking an appointment before visiting.
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Accessibility features at JCT600 Mercedes-Benz Sheffield

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to JCT600 Mercedes-Benz Sheffield

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. JCT600 Mercedes-Benz Sheffield can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact JCT600 Mercedes-Benz Sheffield on 01142626100 to make an appointment with our Motability specialist.

Reviews at JCT600 Mercedes-Benz Sheffield

  • Rating 5.0
    Ross the sales man was fantastic
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Ismail,
    Thank you so much for your kind words! We are so happy to hear that Ross was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards Sally
  • Rating 5.0
    It was great
    Response from JCT600 Mercedes-Benz Sheffield
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 1.0
    I had a shocking experience for the first time ever with Mercedes Sheffield (JCT600). The order took longer than the 3 months lead time that I was told at POS.

    I had to chase my order myself with the SA. When it came to payment I requested to split invoices & was told not possible, only for another gracious colleague to do so effortlessly.

    The emails with SA were at best tone deaf, constantly telling me my payment failed when it was in fact MISSING and he was not making best efforts to chase it up with relavent teams.

    All the butterflies and excitement were gone by the time I collected the car only to find my name and initials completely wrong which cemented my thoughts that the SA didn't care about the details and how he made me feel throughout. By this time he should have known my name really. I am a social media influencer and this is the day and age of digital tech. It's all about the details and this was also upsetting.

    The car itself had minor scratches at all window panels which they blamed on cheap materials that they use when in fact it's caused by the quality of cloth they use to clean after removing the packaging.

    They claimed they used a microfibre cloth though and went on to show me a worn out with no fibres. All the other cars in the showroom had similar scratches and as someone who has always seen brand new Mercedes cars I know what I'm talking about and I also know when I'm being fobbed off by salesmen. They didn't accept that their cleaning cloths were causing this and ignored my concerns.

    The car had streaks everywhere which really upset me. I am unsure what has happened to quality assurance with Mercedes but they are so defensive for their poor standards and make all manner of excuses. NEW means NEW without scratches, swirls or any sort of dirt. I have never felt so disappointed with a new car the way I do with this one. Part of me says it will be my last. People are paying a lot of money and don't deserve to be fobbed off.

    My dad only drove Mercedes and I have adored the brand for so long due to their impeccable standards but now it's a distant memory.

    Poor customer care, arrogance and not paying attention to detail can put customers right off. There are still good people in the branch who made my experience worthwhile and the manager Jonathan was great as he understood why I was upset.

    Bad customer service can affect a good brand. Hopefully they will change the cloths they use to clean new cars in order to avoid unnecessarily scratching them and I hope they understand new means new.

    When I went home the Reserve fuel light came on. Times and standards have really dropped with Mercedes.
    Response from JCT600 Mercedes-Benz Sheffield
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership.
  • Rating 5.0
    .
    Response from JCT600 Mercedes-Benz Sheffield
    Hello Tracy N.. Thank you for taking the time to leave us a review about your visit .Kind Regards Sally
  • Rating 5.0
    The process has been really easy and quick thanks to Jordan. He has been helpful, professional and understanding. I’m glad we picked this dealership for our new car.
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Gulfraz Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very good and professional
    Response from JCT600 Mercedes-Benz Sheffield
    Hi David,
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Sally
  • Rating 2.0
    Was not happy because when they said I should get the car back did not get it didn't tell me what is going on had to ring my self to see what is happening
    Response from JCT600 Mercedes-Benz Sheffield
    Hello Hamza A.. Thank you for taking the time to leave us a review about your visit. thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way and any Inconvenience caused. Kind regards.
  • Rating 5.0
    Brilliant service provided
    Response from JCT600 Mercedes-Benz Sheffield
    Hi John,
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Sally
  • Rating 5.0
    Very good
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Sandra,
    Thank you for your high star rating.
    Regards Sally
  • Rating 5.0
    The experience was smooth and helpful. Explanations and questions were handled with patience and curtesy.
    I have no complaints.
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Pamela,
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Sally
  • Rating 5.0
    Very good service thank you Ross Wells
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Lisa,
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Sally
  • Rating 5.0
    Very good
    Response from JCT600 Mercedes-Benz Sheffield
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic service
    Response from JCT600 Mercedes-Benz Sheffield
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    All good excellent 11/10 the best.
    Response from JCT600 Mercedes-Benz Sheffield
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic ! Picked up serviced and cleaned from my house !!!!
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Max, thank you for taking the time to leave us a review about your visit with us. We are thrilled that you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz. We hope to see you again soon.
  • Rating 5.0
    great thankyou
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Karl, thank you for taking the time to leave us a review about your visit with us. We are thrilled that you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz Sheffield. We hope to see you again soon.
  • Rating 5.0
    Everything went ok
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Leo, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz Sheffield. We hope to see you again soon.
  • Rating 5.0
    Great staff, polite woman at the front desk ready and waiting to greet the customers, the lady who served me I believe her name is Lucy got everything processed on and got me on my way in a courtesy car.
    The service staff kept me up to date the whole time and had everything done and washed in a few hours. Great experience as always thanks everyone.
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Adam, thank you for taking the time to leave us a review about your visit with us. We are thrilled that you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz Sheffield. We hope to see you again soon.
  • Rating 5.0
    excellent service
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Yunis, thank you for taking the time to leave us a review about your visit with us. We are thrilled that you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz Sheffield. We hope to see you again soon.
  • Rating 5.0
    Good customer service
    Response from JCT600 Mercedes-Benz Sheffield
    Hi Joanne, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz Sheffield. We hope to see you again soon.

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