Motability Scheme at Mercedes-Benz of Derby
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
7 St. Christophers Way
Pride Park
Derby DE24 8JY
GB
Phone Number
Call Inchcape Mercedes-Benz Derby on 01332 208802
01332 208802
Website
Email
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Leah-Anna Young
- Craig Lear
- Olivia Kemps
- Andy Bednall
We recommend calling and booking an appointment before visiting.
Accessibility features at Inchcape Mercedes-Benz Derby
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Inchcape Mercedes-Benz Derby
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Inchcape Mercedes-Benz Derby can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Inchcape Mercedes-Benz Derby on 01332208802 to make an appointment with our Motability specialist.
Reviews at Inchcape Mercedes-Benz Derby
- Rating 5.0Mar 12, 2024Very professional service
- Rating 5.0Jan 22, 2024Gret service friendly staffResponse from Inchcape Mercedes-Benz DerbyJan 22, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 11, 2024Excellent service got me straight in.Response from Inchcape Mercedes-Benz DerbyJan 12, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Nov 23, 2023Outstanding , always 100 % efficient, courteous and professional.Response from Inchcape Mercedes-Benz DerbyNov 23, 2023Thank you for your high star rating, much appreciated Noah.
- Rating 5.0Oct 19, 2023FineResponse from Inchcape Mercedes-Benz DerbyOct 19, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 1.0Sep 18, 2023Very poor repair service Front suspension not fixed twice have complainedResponse from Inchcape Mercedes-Benz DerbySep 18, 2023We do thank you for your feedback, so we may investigate this for you with the Management team
direct, please do provide your contact details and registration to us here at tellusmore@inchcape.co.uk if you could also kindly mention this review in your correspondence. Kind Regards. - Rating 5.0Jul 26, 2023As always Great customer service,always prepared & on time.Excellent work standards,👍Response from Inchcape Mercedes-Benz DerbyJul 26, 2023We do appreciate your positive feedback Nazma, enjoy your afternoon.
- Rating 4.0Jul 25, 2023Quick, efficient, receptionist was lovelyResponse from Inchcape Mercedes-Benz DerbyJul 26, 2023We're thrilled to see that you enjoyed your visit Declan.
- Rating 5.0Jun 28, 2023Very good i was not going to be home so i dropped the keys off at the dealership the car was pick up and delivered back to my address work all doneResponse from Inchcape Mercedes-Benz DerbyJun 28, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 31, 2023GreatResponse from Inchcape Mercedes-Benz DerbyMay 31, 2023Good afternoon Steven, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
- Rating 5.0May 23, 2023Excellent service, from picking our car up to dropping it back.Response from Inchcape Mercedes-Benz DerbyMay 23, 2023Thank you Geoffrey, your feedback is much appreciated.
- Rating 5.0May 4, 2023Excellent service as alwaysResponse from Inchcape Mercedes-Benz DerbyMay 4, 2023Hello Christopher L.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Apr 25, 2023Great comms and work done professionallyResponse from Inchcape Mercedes-Benz DerbyApr 25, 2023We are so happy to hear you had such a great experience Christopher!
- Rating 5.0Feb 15, 2023Excellent.Response from Inchcape Mercedes-Benz DerbyFeb 15, 2023Hello Donald, thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
- Rating 5.0Dec 9, 2022Brilliant customer serviceResponse from Inchcape Mercedes-Benz DerbyDec 9, 2022Hello Nadine K.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Nov 14, 2022Very good serviceResponse from Inchcape Mercedes-Benz DerbyNov 14, 2022We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Nov 9, 2022excellentResponse from Inchcape Mercedes-Benz DerbyNov 9, 2022Hello Nazma I.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Nov 5, 2022Car picked up on time. Cleaned inside and out on return.Response from Inchcape Mercedes-Benz DerbyNov 7, 2022Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 1.0Oct 14, 2022Not great. Despite booking a hire car for the day, I was asked if id like to sit and wait! If I could sit and wait, I wouldn’t have booked a car and waited 5 weeks for an appointment. It then took you 25 minutes to come back to me. I couldn’t book myself in online beforehand because the link wasn’t working ! At 4:45pm … I arrived to bring back my hire car and collect mine - and again, had to wait for 20 minutes. I was 3rd in line on my arrival and shortly after me, so customer no. 4 arrived! The lady who was first in the queue told us all that she had been waiting for 15 minutes already!! I got my phone out and had to call you from
Reception to get someone to come and serve us! Terrible customer service …. Jan Smith.Response from Inchcape Mercedes-Benz DerbyOct 14, 2022Hi Janet,
We're sorry to hear you've had a less than positive experience at Mercedes-Benz of Derby.
We'll make note of your comments to help us improve going forward - Rating 5.0Oct 5, 2022Great service as usualResponse from Inchcape Mercedes-Benz DerbyOct 5, 2022Good afternoon Suzanne, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
Your positive feedback is greatly appreciated, and it motivates us to continue delivering excellent service to all our customers. If you ever have any more feedback or suggestions, please feel free to reach out. We look forward to serving you again in the future.
Thank you for choosing us!