Motability Scheme at Group 1 Toyota Derby

4.8
Rating 4.8
(118 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Orient Way
Pride Park
Derby DE24 8BY
GB
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Phone Number
Call Group 1 Toyota Derby on 01332 340334
01332 340334
01332 340334
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Katie Winson
  • Tia Witton
  • Keith Edwards
  • Amelia Kinsey
  • Kimberley Kirk
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Jase Ball
  • Jenna Longdon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Toyota Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Group 1 Toyota Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Toyota Derby on 01332340334 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 Toyota Derby

  • Rating 5.0
    Seamless experience, Keith made the process very easy and kept me up to date all the way through. He was very flexible on timings, only ringing in the afternoons to fit with my health. Can’t have asked for better.
    Response from Group 1 Toyota Derby
    Dear Lucy,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a seamless experience with our team at Group 1 Toyota Derby. Keith will be delighted to know that his efforts to accommodate your schedule and keep you informed made a positive impact on your experience.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Excellent
    Response from Group 1 Toyota Derby
    Dear Simon,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Group 1 Toyota Derby. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,

    Group 1 Toyota Derby
  • Rating 5.0
    Nothing is to much trouble so helpful
    Response from Group 1 Toyota Derby
    Dear Michael ,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that nothing was too much trouble. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations.

    At Group 1 Toyota Derby, we strive to provide the best possible experience for our customers, and your kind words are a testament to our team's dedication. If there is anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Group 1 Toyota Derby Team
  • Rating 5.0
    Great service
    Response from Group 1 Toyota Derby
    Hello Alison,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Group 1 Toyota Derby. Providing excellent service is our top priority, and your feedback is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Well informed Listen carefully to my needs and was polite and friendly
    Response from Group 1 Toyota Derby
    Hello Lynn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt well informed and that our team listened carefully to your needs while being polite and friendly. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Toyota Derby.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very helpful
    Response from Group 1 Toyota Derby
    Hello Michael,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very helpful! Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Very friendly staff. Keep you informed with what is happening and very friendly man who delivered and picked up car.
    Response from Group 1 Toyota Derby
    Hello Julie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Group 1 Toyota Derby. Our staff takes great pride in keeping our customers informed and providing friendly service, so it's fantastic to know we met your expectations.

    We appreciate your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Kimberley was a pro lovely lady.
    Response from Group 1 Toyota Derby
    Dear Janet,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Kimberley made such a positive impression during your visit. At Group 1 Toyota Derby, we strive to provide exceptional service, and it’s always rewarding to know when we’ve succeeded. Your feedback is greatly appreciated and will be shared with Kimberley and the team. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Very happy Keith explained everything to me good communication and very helpful
    Response from Group 1 Toyota Derby
    Hello Kacey,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Group 1 Toyota Derby. It's great to know that Keith was able to provide you with clear communication and helpful service. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Really lovely staff. Very helpful and considerate.
    Response from Group 1 Toyota Derby
    Hello Eva,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be lovely, helpful, and considerate. Providing excellent service is our top priority, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to welcoming you back to Group 1 Toyota Derby soon.

    Kind Regards,

    Group 1 Toyota Derby Team
  • Rating 5.0
    Really good experience with Toyota Derby
    Kimberly was very helpful and explained everything really well
    Will recommend Toyota Derby
    Response from Group 1 Toyota Derby
    Dear Muhammad,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Toyota Derby. We are thrilled to hear that you had a really good experience and that Kimberly was able to assist you effectively. It's wonderful to know that her helpfulness and clear explanations made your visit enjoyable.

    Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards
    Group 1 Toyota Derby Team
  • Rating 5.0
    Keith was amazing from the beginning to the end. Lovely guy kept me informed at all times
    Response from Group 1 Toyota Derby
    Hello Wayne,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Keith provided you with excellent service and kept you informed throughout your experience with us. Your kind words and perfect rating mean a lot to our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind Regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    It was very simple and easy to pick up the car. Thank you.
    Response from Group 1 Toyota Derby
    Hello Linas,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that your experience picking up the car was simple and easy. Our team at Group 1 Toyota Derby is dedicated to providing a seamless experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Had no problem with the MOT
    Response from Group 1 Toyota Derby
    Dear Barrington,

    Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with your MOT at Group 1 Toyota Derby. Your satisfaction is our top priority, and it's wonderful to know that everything went smoothly for you.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Group 1 Toyota Derby
  • Rating 5.0
    Very good and helpful
    Will recommend to all
    Kimberly was very nice and understanding
    Response from Group 1 Toyota Derby
    Hello Muhammad,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very good and helpful. It's fantastic to know that Kimberly was able to assist you in a nice and understanding manner. Your recommendation means a lot to us, and we truly appreciate your support. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Kimberley was amazing as it was our first motability experience.
    She made so easy for us.
    Response from Group 1 Toyota Derby
    Dear Janet,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Kimberley made your first Motability experience so seamless and enjoyable. Providing excellent service is our top priority, and it’s rewarding to know that Kimberley was able to assist you effectively.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing Group 1 Toyota Derby. We look forward to serving you again!

    Best regards,

    Group 1 Toyota Derby Team
  • Rating 5.0
    Katie Watson was brilliant and explained things really well. She made me feel comfortable and was knowledgeable about everything. Katie made it very clear I could email or ring to ask about anything im unsure about.
    Response from Group 1 Toyota Derby
    Dear Rachel,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Katie Watson. It's great to know that she was able to make you feel comfortable and provided you with clear and helpful explanations. We are proud to have team members like Katie who are dedicated to ensuring our customers feel supported and informed.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Katie. If you have any further questions or need assistance, please don't hesitate to reach out via email or phone. We are always here to help.

    Thank you once again for your review and for choosing the Motability Scheme at Group 1 Toyota Derby.

    Best regards,

    Group 1 Toyota Derby
  • Rating 5.0
    it was a very wonderful experience. the staff is very professional. thank you
    Response from Group 1 Toyota Derby
    Hello Linas,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a wonderful visit and found our staff to be professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 Toyota Derby in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Very good
    Response from Group 1 Toyota Derby
    Dear Farhat,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with us at Group 1 Toyota Derby. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby
  • Rating 5.0
    Amazing service explained everything professionally great customer service skills very polite and never stopped smiling would defo recommend Toyota
    Response from Group 1 Toyota Derby
    Hello Kiran G.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Group 1 Toyota Derby. Our team takes great pride in providing professional and friendly service, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Derby

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