Motability Scheme at Inchcape Toyota Derby

4.8
Rating 4.8
(77 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Orient Way
Pride Park
Derby DE24 8BY
GB
Phone Number
Call Inchcape Toyota Derby on 01332 340334
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Katie Winson
  • Tia Witton
  • Jorden Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Jamie Cleveland
  • Curtis Outhwaite
  • Jenna Longdon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Inchcape Toyota Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Toyota Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Inchcape Toyota Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Inchcape Toyota Derby on 01332340334 to make an appointment with our Motability specialist.

Reviews at Inchcape Toyota Derby

  • Rating 5.0
    Excellent service from Katie very helpful
    Response from Inchcape Toyota Derby
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 3.0
    Car not valeted
    Plastic and paper covers left in car
    I reported one key not working
    Still not working afterwards
    Had to book car in again to get it sorted
    Response from Inchcape Toyota Derby
    Thank you, Sandra, for taking the time to share your experience. We're truly sorry to hear about the inconveniences you encountered with your recent service. Rest assured, this falls short of the high standards we strive to maintain. We deeply apologise for the oversight regarding the valeting and the key issue. Your feedback is invaluable in helping us address these issues promptly and ensure a smoother experience for all our customers. We've taken your concerns seriously and are actively working to rectify them. We appreciate your patience and understanding and hope to have the opportunity to make things right for you in the future.
  • Rating 5.0
    Very happy - ordered my car. Katie was very helpful.
    Response from Inchcape Toyota Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    we picked our new car up from toyota on the 23rd of april 2024 and the lady we was dealing with kate winson from start to handover she really couldn’t do enough for us from sorting out a 24hr test drive to handing the car to us there really was nothing else she could of done we have never delt with anybody like her she really was 100% amazing
    Response from Inchcape Toyota Derby
    Hello,
    Thank you so much for your kind words! We are so happy to hear that kate was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Excellent staff friendly, easy handover.
    Response from Inchcape Toyota Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Thank you to Katie for being so warm and welcoming.
    Giving us advice and support for what our son needed for his first car.
    Response from Inchcape Toyota Derby
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Staff was very helpful and polite gave us good service thank you for all the help felt very comfortable happy with all the service provided
    Response from Inchcape Toyota Derby
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, Take Care.
  • Rating 5.0
    Staff were amazing. Consideration was given to my needs. They talked me through the whole process and spent time going through everything relating to the vehicle.
    They were polite, friendly and answered all my questions.
    Response from Inchcape Toyota Derby
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Tia was very helpful sorting everything out
    Response from Inchcape Toyota Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Wonderful, from beginning to end. Very kind and helpful staff.
    Response from Inchcape Toyota Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    We visited your dealership to enquire about the all new electric cars on the mobility scheme. We were introduced to a lovely girl called Tia. We decided to go through with a purchase. Tia took us through all the paperwork step by step. She kept in contact with us by email or phone calls how our order was going and expected delivery date. This girl needs a pay rise. She goes above and beyond. We will definitely be back.
    Response from Inchcape Toyota Derby
    Thank you, David, so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Tia provided exceptional service during your visit to our dealership. It's fantastic to know that she guided you through the process with attention to detail and kept you informed about the progress of your order.

    Your kind words truly resonate with us, and we will be sure to pass on your appreciation to Tia. We agree that she goes above and beyond, and your suggestion for a pay rise will be duly noted. We are grateful for customers like you, and we look forward to welcoming you back to our dealership in the future.

    Safe and happy driving!
  • Rating 5.0
    Is good
    Response from Inchcape Toyota Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very friendly and helpful staff.
    Response from Inchcape Toyota Derby
    Thank you for your high star rating.
  • Rating 5.0
    Fantastic service very much appreciated
    Response from Inchcape Toyota Derby
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Very friendly service and super informative, welcoming and great at explaining everything as first time customers!
    Response from Inchcape Toyota Derby
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Evvxcellent service ,
    Christina harkin
    Response from Inchcape Toyota Derby
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Highly recommended!! Great service, insightful, knowledgeable, told me things I didn't know I needed to consider.
    Relax and put yourself in the trustworthy hands of Josie and the rest of the very friendly team. 1st Class..
    M Thompson
    Response from Inchcape Toyota Derby
    Thank you for taking the time to write this wonderful review, your recommendation means so much, Take care.
  • Rating 5.0
    Great customer service and welcome settings
    Response from Inchcape Toyota Derby
    Hi David, thank you for sharing your experience with us, appreciated.
  • Rating 5.0
    Excellent customer service, the car came very early
    Response from Inchcape Toyota Derby
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Good
    Response from Inchcape Toyota Derby
    Thank you Ali for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.

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