Motability Scheme at Group 1 Lexus Derby

Motability Scheme at Group 1 Lexus Derby

5.0
Rating 5.0
(36 reviews)
08:00 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 13:00Closed Today
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Contact information

Address
Orient Way
Pride Park
Derby DE24 8BY
GB
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Phone Number
Call Group 1 Lexus Derby on 01332 340334
01332 340334
01332 340334
Website

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Email

SalesDerbyLexus@group1auto.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 13:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Roger Baldwin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Adam Clarke
  • James Smallwood
  • Robert Gidley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Lexus Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Lexus Derby

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 Lexus Derby can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 Lexus Derby on 01332340334 to make an appointment with our Motability specialist.

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Reviews at Group 1 Lexus Derby

  • Rating 5.0
    Fantastic dealership very professional.Kept upto date with the progress via SMS messages fast friendly professional service
    Response from Group 1 Lexus Derby
    Hello Mark

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Group 1 Lexus Derby. It's great to know that our team kept you updated and provided a fast, friendly, and professional service. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Lexus Derby Team
  • Rating 5.0
    Collected my car, washed it, serviced it and delivered it back to my home address. No issues or problems
    Response from Group 1 Lexus Derby
    Dear David,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were satisfied with the service you received, from the collection and servicing of your car to its return to your home. Your positive feedback and perfect rating mean a lot to our team at Group 1 Lexus Derby. We are committed to providing exceptional service to all our customers, and it's wonderful to know we met your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    The Group 1 Lexus Derby Team
  • Rating 5.0
    Collected us from the station which was very helpful. Tea and biscuits on arrival as well. Explained the main features of the car and helped us with the Lexus App.
    Response from Group 1 Lexus Derby
    Hello Gary,

    Thank you so much for taking the time to share your experience with us at Group 1 Lexus Derby. We're thrilled to hear that you found our service helpful, from picking you up at the station to enjoying tea and biscuits upon your arrival. It's great to know that the explanation of the car's main features and assistance with the Lexus App met your expectations.

    Your positive feedback and perfect rating mean a lot to us, and we're delighted to have made your visit a pleasant one. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    The Group 1 Lexus Derby Team
  • Rating 5.0
    Ben was fantastic. His professionalism really helped the process so easy for me.
    Thank you so much.
    Response from Group 1 Lexus Derby
    Hello Lewis,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ben's professionalism made your experience with us so easy and enjoyable. Our team at Group 1 Lexus Derby is dedicated to providing the best service possible, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Lexus Derby
  • Rating 5.0
    Exceptional all staff are pleasant and obliging. They are extremely very good at the jobs that they do
    Response from Group 1 Lexus Derby
    Dear Linda,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an exceptional experience with our team at Group 1 Lexus Derby. Our staff takes great pride in providing excellent service, and your kind words are truly appreciated. We are delighted to know that you found everyone pleasant and obliging. Your satisfaction is our top priority, and it’s rewarding to know we met your expectations.

    We look forward to welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

    Warm regards,

    Emma
    Group 1 Lexus Derby
  • Rating 5.0
    Very good service from start to finish
    Response from Group 1 Lexus Derby
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service from start to finish probably best service ever received from a motability dealer
    Response from Group 1 Lexus Derby
    Thank you so much for your kind words! We are so happy to hear that Lexus Derby was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very Happy with the service from picking the car up to receiving it back 5*.
    Response from Group 1 Lexus Derby
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Superb service throughout. The staff were delightful and very knowledgeable which made purchasing a new motability vehicle a breeze. Love the car, love the people . They said to drop in at anytime for a coffee which I thought was perfect
    Response from Group 1 Lexus Derby
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent service throughout and very professional. I would highly recommend them and would also highly recommend the Lexus UX. it’s a joy inside and out.
    Response from Group 1 Lexus Derby
    Hi Karen. Thank you for taking the time to share your experience and for your recommendation. Providing an outstanding customer experience is really important to us. We look forward to seeing you again.
  • Rating 5.0
    Excellent service very welcoming and knowledgable.
    Response from Group 1 Lexus Derby
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service and great communication
    They are very professional
    Response from Group 1 Lexus Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Lovely customer service
    Response from Group 1 Lexus Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Can't believe how nice the service was . Helpful , experienced , skillful.

    Every appointment was lovely and every question I have has been answered
    Response from Group 1 Lexus Derby
    Hi there!

    Thank you for your positive feedback. We are delighted that you received a professional service and that we met your expectations.

    Take care!
  • Rating 5.0
    Brilliant 🤩
    Response from Group 1 Lexus Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant informative service
    Response from Group 1 Lexus Derby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very welcoming, sales person Very knowledgeable and friendly.Highly reccommended
    Response from Group 1 Lexus Derby
    Thank you, Floyd, so much for your kind words! I'm thrilled to hear that you had a positive experience with our salesperson. We take pride in our team's knowledge and friendliness, and it's wonderful to know that it made a difference for you. We truly appreciate your recommendation and hope to continue providing excellent service in the future.
  • Rating 5.0
    I would say to all the dealers I have dealt with BMW, Vauxhall, Porsche. Lexus is in a league of there own with the People from Derby. And a big thank you to Roger who made it all effortless.
    Response from Group 1 Lexus Derby
    We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
  • Rating 5.0
    Really great experience and I would recommend Roger and this dealership
    Response from Group 1 Lexus Derby
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Professional and efficient service with great communication.
    Response from Group 1 Lexus Derby
    Hello Trevor, We are so grateful for your kind words. Thanks for sharing your review with us and we hope to be of service again.

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