Motability Scheme at Stoneacre Fiat Derby

4.7
Rating 4.7
(19 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Call dealer

Welcome to Stoneacre Fiat Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Stoneacre Fiat Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Fiat Derby on 01332300456 to make an appointment with our Motability specialist.

Visit dealer website

Contact information

Address
Clock Garage
Nottingham Road
Derby DE21 7GW
GB
Get directions
Phone Number
Call Stoneacre Fiat Derby on 01332 300456
01332 300456
01332 300456
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Paul Stedman
  • Rea Huggins
  • Sam Cross
  • Arron Sheppard
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Iain Carr
  • Paul Lewis
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Stoneacre Fiat Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Fiat Derby

  • Rating 5.0
    Great experience from Aaron from start to finish. Any problems that I have are swiftly dealt with.
    Response from Stoneacre Fiat Derby
    Hi Peter, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Arron was very helpful and answered all my questions that were important to me and was the best dealership I went to thanks Arron
    Response from Stoneacre Fiat Derby
    Hello Umar and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    From initial contact with Sam cross and the team I was overwhelmed with their customer service, support and friendly professional manner . I am so pleased I chose stoneacre derby. Nothing was too much trouble and genuinely felt welcomed. The handover with Sam was efficient to say the least my questions and queries were answered straight away and the whole experience was stellar. Well done Sam and the team and my fiat is beautiful ♥️x
    Response from Stoneacre Fiat Derby
    Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 2.0
    My car was collected and returned but I was made to feel like it was an inconvenience.
    I was promised a complimentary car wash when booking but didn’t get one.
    A lot of emphasis was placed on trying to sell me new tyres even though mine were well within acceptable limits
    Response from Stoneacre Fiat Derby
    Hi Roderic, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    We were given great advice about the scheme and the car. We were not rushed into a decision, which made the experience enjoyable.
    Response from Stoneacre Fiat Derby
    Hi Holly, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The advice was really informative and there was no pressure to make decisions which really made a difference.
    Response from Stoneacre Fiat Derby
    Hi Holly, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    A1
    Response from Stoneacre Fiat Derby
    Hi Stephen, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great comms and service
    Response from Stoneacre Fiat Derby
    Hi Josephine, thank you for taking the time to leave Stoneacre Derby this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good customer service, was kept informed from beginning to pick up
    Response from Stoneacre Fiat Derby
    Hi Sonia, thank you for taking the time to leave Stoneacre Derby this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service.
    Response from Stoneacre Fiat Derby
    Hi Andrew, Thank you for your feedback about Stoneacre Derby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good service, friendly and helpful staff
    Response from Stoneacre Fiat Derby
    Hi David, Thank you for your feedback about Stoneacre Derby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpful
    Response from Stoneacre Fiat Derby
    Hi Antony, Thank you for your feedback about Stoneacre Derby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very professional service
    Response from Stoneacre Fiat Derby
    Hi Cheryl, Thank you for your feedback about Stoneacre Derby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic customer service quick and easy with friendly staff
    Response from Stoneacre Fiat Derby
    Hi Ivan, Thank you for your great review. We’re so happy your visit at Stoneacre Derby went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
  • Rating 5.0

    Excellent service. A big thank you to Alex who went the extra mile when we first went in to enquire about a car
    Response from Stoneacre Fiat Derby
    Hi Sonia, thank you for taking the time to leave Stoneacre Derby this wonderful review, it is great to hear that you enjoyed your experience with Alex, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service replacement car was a bit small compared to ours but service was done quickly
    Response from Stoneacre Fiat Derby
    Hi Amy, Thank you very much for taking the time to leave Stoneacre Derby this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Timely work done. Thank you.
    Response from Stoneacre Fiat Derby
    Hi Michelle, Thank you very much for leaving Stoneacre Derby a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    The motorbility guy was very professional and friendly
    Response from Stoneacre Fiat Derby
    Hi Catherine, Thank you very much for leaving Stoneacre Derby a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    MOT carried out in timely manner, and staff courteous and helpful.
    Response from Stoneacre Fiat Derby
    Hi Jeremy, thank you for taking the time to leave Stoneacre Derby this wonderful review, it is great to hear that you had a good experience getting your MOT, we will pass this on to the team. we hope to see you again soon! Kind regards, HM ^ @ Stoneacre Head Office

Similar Motability Scheme dealers

Start new search