Motability Scheme at Stoneacre Fiat Derby
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre Fiat Derby
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Stoneacre Fiat Derby can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Stoneacre Fiat Derby on 01332300456 to make an appointment with our Motability specialist.
Contact information
Address
Clock Garage
Nottingham Road
Derby DE21 7GW
GB
Phone Number
Call Stoneacre Fiat Derby on 01332 300456
01332 300456
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Paul Stedman
- Arron Sheppard
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Iain Carr
- Paul Lewis
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre Fiat Derby
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre Fiat Derby
- Rating 1.0Sep 14, 2025No customer service, no communication, second time I have taken my car there and second time issues not fixed and toilets had no lights working.
- Rating 5.0Aug 5, 2025Great service and wonderful staffResponse from Stoneacre Fiat DerbyAug 6, 2025Hello Andrew,
Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great experience with our service and found our staff wonderful. At Stoneacre Fiat Derby, we strive to provide the best possible service to all our customers, and your feedback is a great testament to our team's efforts.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Stoneacre Fiat Derby Team - Rating 5.0Jun 30, 2025Fantastic service from start to finish. Paul was excellent at explaining everything and showing me around the new car. Great customer service and awesome carResponse from Stoneacre Fiat DerbyJul 1, 2025Hello Chloe,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Stoneacre Fiat Derby. It's great to know that Paul was able to assist you effectively and that you are pleased with both the customer service and your new car. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
Best regards,
The Stoneacre Fiat Derby Team - Rating 5.0May 15, 2025Easy and straightforward process.Thank youResponse from Stoneacre Fiat DerbyMay 16, 2025Hello Natalija,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found the process easy and straightforward.
Your feedback is greatly appreciated and encourages us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Stoneacre Fiat Derby Team - Rating 5.0Mar 17, 2025110%Response from Stoneacre Fiat DerbyMar 18, 2025Hello Lee C.,
Thank you so much for taking the time to leave such a fantastic review and for giving us a perfect 5-star rating! We are thrilled to hear that your experience with the Motability Scheme at Stoneacre Fiat Derby exceeded your expectations. Our team is dedicated to providing exceptional service, and it’s wonderful to know that we were able to meet your needs so effectively.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Stoneacre Fiat Derby Team - Rating 5.0Feb 14, 2025All staff were friendly. Kept us upto date on the progress of our car. Nice waiting area with free tea and coffee.Response from Stoneacre Fiat DerbyFeb 18, 2025Dear Simon T.,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a positive experience at Stoneacre Fiat Derby and that our team was able to keep you updated on the progress of your car. It's great to know that you found our waiting area comfortable and enjoyed the complimentary tea and coffee. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Stoneacre Fiat Derby Team - Rating 5.0Nov 25, 2024Great experience from Aaron from start to finish. Any problems that I have are swiftly dealt with.Response from Stoneacre Fiat DerbyNov 26, 2024Hi Peter, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 23, 2024Arron was very helpful and answered all my questions that were important to me and was the best dealership I went to thanks ArronResponse from Stoneacre Fiat DerbyAug 27, 2024Hello Umar and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 13, 2023From initial contact with Sam cross and the team I was overwhelmed with their customer service, support and friendly professional manner . I am so pleased I chose stoneacre derby. Nothing was too much trouble and genuinely felt welcomed. The handover with Sam was efficient to say the least my questions and queries were answered straight away and the whole experience was stellar. Well done Sam and the team and my fiat is beautiful ♥️xResponse from Stoneacre Fiat DerbyNov 14, 2023Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 2.0Oct 17, 2023My car was collected and returned but I was made to feel like it was an inconvenience.
I was promised a complimentary car wash when booking but didn’t get one.
A lot of emphasis was placed on trying to sell me new tyres even though mine were well within acceptable limitsResponse from Stoneacre Fiat DerbyOct 18, 2023Hi Roderic, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office - Rating 5.0Oct 16, 2023We were given great advice about the scheme and the car. We were not rushed into a decision, which made the experience enjoyable.Response from Stoneacre Fiat DerbyOct 16, 2023Hi Holly, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 18, 2023The advice was really informative and there was no pressure to make decisions which really made a difference.Response from Stoneacre Fiat DerbyJul 19, 2023Hi Holly, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Apr 18, 2023A1Response from Stoneacre Fiat DerbyApr 19, 2023Hi Stephen, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 13, 2023Great comms and serviceResponse from Stoneacre Fiat DerbyMar 14, 2023Hi Josephine, thank you for taking the time to leave Stoneacre Derby this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 7, 2023Good customer service, was kept informed from beginning to pick upResponse from Stoneacre Fiat DerbyFeb 8, 2023Hi Sonia, thank you for taking the time to leave Stoneacre Derby this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 17, 2022Great customer service.Response from Stoneacre Fiat DerbyNov 18, 2022Hi Andrew, Thank you for your feedback about Stoneacre Derby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 5, 2022Very good service, friendly and helpful staffResponse from Stoneacre Fiat DerbyNov 7, 2022Hi David, Thank you for your feedback about Stoneacre Derby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 17, 2022Very helpfulResponse from Stoneacre Fiat DerbyOct 18, 2022Hi Antony, Thank you for your feedback about Stoneacre Derby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 11, 2022Very professional serviceResponse from Stoneacre Fiat DerbyOct 12, 2022Hi Cheryl, Thank you for your feedback about Stoneacre Derby. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 3, 2022Fantastic customer service quick and easy with friendly staffResponse from Stoneacre Fiat DerbyOct 4, 2022Hi Ivan, Thank you for your great review. We’re so happy your visit at Stoneacre Derby went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your visits to Stoneacre Fiat Derby. It is concerning to hear about the lack of communication and unresolved issues with your vehicle, as well as the condition of our facilities.
We are committed to providing excellent customer service and ensuring that all concerns are addressed promptly. Your feedback is invaluable in helping us improve our services. Please rest assured that we are looking into these matters to prevent them from happening in the future.
If you would like to discuss your experience further or if there is anything specific we can do to assist you, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.
Thank you for bringing these issues to our attention.
Kind regards,
Stoneacre Fiat Derby Team