Motability Scheme at Sytner Audi Derby

4.8
Rating 4.8
(68 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today

Welcome to Sytner Audi Derby

Thank you for considering Audi Derby as your Motability specialist.

When you need a little reassurance, our specially trained Motability colleagues are ready to provide support and guidance no matter what your circumstances. We’ll introduce you to the impressive range of vehicles available on the scheme and discuss any adaptions required to meet your individual needs. Should you need a sensory friendly experience, please do let us know so that we may support you with reasonable adjustments. Remember, the scheme is all-inclusive; insurance, breakdown assistance, servicing and maintenance are already included in the price you pay. So we take care of everything, you just add fuel and go! It's as simple as that. We look forward to welcoming you soon.

Contact information

Address
Royal Scot Road
Pride Park
Derby DE24 8AJ
GB
Phone Number
Call Sytner Audi Derby on 01332 983304
Contact Us
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Paul Phillips
  • Stephanie Chapman
  • Jamie Massie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Elizabeth Boyes
  • Chloe Mathers
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Derby

  • Rating 5.0
    Great experience from start to finish, Steph did a great job, everything well explained & ran smoothly.
  • Rating 5.0
    Was well happy of the hand over of my new car Paul is an absolutely a gentleman was happy that I was dealing with him great service Thanku
    Response from Sytner Audi Derby
    Hi Saika, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. We wish you many miles of happy motoring. Kind regards Derby Audi
  • Rating 5.0
    Very helpful great service especially the gentleman called Paul
    Response from Sytner Audi Derby
    Hi Saika, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Paul and that you found him to be helpful. We look forward to seeing you again when you take delivery of your new car. Kind regards Derby Audi,
  • Rating 5.0
    Jamie was pleasant, polite and efficient during the process. felt at ease. excellent customer service
    Response from Sytner Audi Derby
    Hi Mushtaq, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Jamie receives recognition for his fantastic customer service which he provided during your application process. Kind regards Derby Audi,
  • Rating 5.0
    Excellent service from start to finish. Paul Phillips is a fantastic motability rep at Audi. Highly recommend
    Response from Sytner Audi Derby
    Hi Jena, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
  • Rating 5.0
    Fantastic customer service we where encouraged to ensure that my wife’s electric scooter would fit into the boot off the Q4 and had a test drive there motability sales representative Stephanie was excellent
    Response from Sytner Audi Derby
    Hi Dilys, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Stephanie receives recognition for here fantastic customer service ensuring that the vehicle that you chose met all of your wife's needs. Kind regards Derby Audi,
  • Rating 5.0
    Excellent service and advice 5 star
    Response from Sytner Audi Derby
    Hi Kevin, thank you for taking the time to leave us a 5 star review, your comments have been passed to Management to ensure that the Team receive recognition for their fantastic customer service. We wish you many miles of happy motoring. Kind regards Derby Audi,
  • Rating 5.0
    Great customer service
    Response from Sytner Audi Derby
    Hi Jena. Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We look forward to seeing you again when you take delivery of your new car. Thank you Derby Audi
  • Rating 5.0
    Great as always!
    Response from Sytner Audi Derby
    Hi Charlotte. Thank you for your kind words - we're glad to have been of service in both senses of the word! Kind Regards Derby Audi
  • Rating 5.0
    Steph was lovely, helpful and was very patient with my partner and I
    Response from Sytner Audi Derby
    Hello Lynn. Thank you so much for your kind words! We are so happy to hear that Steph was able to provide you with excellent service and guide you through the application process. We look forward to seeing you again when you take delivery of your new car. Kind Regards Derby Audi
  • Rating 5.0
    Great
    Response from Sytner Audi Derby
    Hello Robert. Thank you for taking the time to leave us a 5 star review about your visit to collect your new car. We wish you many miles of happy motoring. Kind regards Derby Audi
  • Rating 5.0
    Very pleasant and helpful reception staff on arrival. Service advisor Elizabeth courteous and helpful .
    Response from Sytner Audi Derby
    Hi Patricia, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Elizabeth and the Reception Team receive recognition for their fantastic customer service which they provided to you. Kind regards Derby Audi,
  • Rating 5.0
    👍
    Response from Sytner Audi Derby
    Hi John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards Derby Audi
  • Rating 5.0
    Great service Rani k
    Response from Sytner Audi Derby
    Hi Rani. Thank you for your kind words - we're glad to have been of service! Kind Regards Derby Audi
  • Rating 5.0
    Thqnks for great and faster service
    Response from Sytner Audi Derby
    Hi Elain. Thank you for the great review! We really appreciate you taking the time to feedback on the speed and efficiency of our Aftersales Team. We look forward to welcoming you back to the business again soon. Kind regards Derby Audi.
  • Rating 5.0
    Excellent customer service.
    Response from Sytner Audi Derby
    Hi Michelle. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received during your application process. We look forward to seeing you when you take delivery of your new car. Many thanks Derby Audi
  • Rating 5.0
    Call centre staff are quite rude and unhelpful.
    Chloe at the dealership however was professional and pleasant - very mindful of my disabled daughter's needs. Chloe definitely deserves five stars!
    Response from Sytner Audi Derby
    Hi Sophia. We are sorry to hear that the booking process was not a good experience and this is something we will look into. However, we are so happy to hear that Chloe was able to provide you with excellent service as this is something that we strive to ensure that all of our customers receive. Thank you for your positive review! Derby Audi
  • Rating 5.0
    Friendly staff
    Response from Sytner Audi Derby
    Hi Chloe. Thank you for taking the time to leave us this great 5 star review. We are delighted to hear that you had a positive experience that the staff were friendly and helpful. Kind Regards Derby Audi
  • Rating 5.0
    Steph was fantastic from start to finish, she went above and beyond. She is a credit to audi derby
    Response from Sytner Audi Derby
    Hi Jordan, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Steph. Your comments will be passed on to the Sales Manager to give Steph the recognition that she deserves. Kind regards, Derby Audi
  • Rating 5.0
    Very friendly sales person, Jamie,.
    Nice experience.
    Thanks.
    Response from Sytner Audi Derby
    Hi Clive. We are delighted to hear that you had a positive experience that Jamie was friendly and helpful. We pride ourselves on our customer services and look forward to seeing you when you take delivery of your vehicle. Many thanks Derby Audi

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