Please be aware that this site are no longer available to supply new cars on the Motability scheme.

Motability Scheme at Sytner Audi Derby

4.8
Rating 4.8
(118 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Welcome to Sytner Audi Derby

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Sytner Audi Derby can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Sytner Audi Derby on 01332983304 to make an appointment with our Motability specialist.

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Contact information

Address
Royal Scot Road
Pride Park
Derby DE24 8AJ
GB
Get directions
Phone Number
Call Sytner Audi Derby on 01332 983304
01332 983304
01332 983304
Website

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Email

audi.derby@sytner.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Bayley Millington
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Chloe Mathers
  • Harry Walter
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Derby

  • Rating 3.0
    Not the best experience
    Response from Sytner Audi Derby
    Hello Tanaka,

    Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience at Sytner Audi Derby did not meet your expectations. Your input is invaluable to us, and we are committed to improving our services.

    If you have any specific concerns or suggestions on how we can enhance your experience, please feel free to reach out to the Service Manager. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Sytner Audi Derby Aftersales Team
  • Rating 5.0
    Really excellent service start to finish. Will come back again. Thanks.
    Response from Sytner Audi Derby
    Hello Andrew,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with us from start to finish. Your feedback is incredibly valuable, and it’s wonderful to know that our service met your expectations.

    If there’s anything else we can assist you with, please don’t hesitate to reach out, otherwise we wish you many miles of happy motoring in your new car.

    Thanks again for your kind words!

    Best regards,
    The Sytner Audi Derby Motability Team
  • Rating 5.0
    Excellent service very happy
    Response from Sytner Audi Derby
    Dear Shabana,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you received excellent service and are very happy with your experience at Sytner Audi Derby. Your satisfaction is our top priority, and your kind words mean a lot to our team.

    If there is anything else we can do for you, please don't hesitate to reach out, otherwise we wish you many miles of happy motoring in your new car.

    Best regards,

    The Sytner Audi Derby Motability Team
  • Rating 5.0
    Very friendly ! Good service
    Response from Sytner Audi Derby
    Hello Lauren,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our service friendly and satisfactory. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Sytner Audi Derby
  • Rating 5.0
    Very nice people
    Kept me updated on the progress of the Car
    Many thanks
    Response from Sytner Audi Derby
    Hello Clive,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with us and that our team kept you updated on the progress of your car. Your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to serving you again at Sytner Audi Derby.

    Many thanks,
    The Sytner Audi Derby Aftersales Team
  • Rating 5.0
    Bailey was great help when I was at the dealership, very easy to understand and helpful made the process really easy and straightforward. Very efficient also.
    Response from Sytner Audi Derby
    Hello Regan,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Bailey was able to assist you effectively and make your experience at Sytner Audi Derby smooth and straightforward. It's wonderful to know that you found the process easy and efficient. Your feedback is greatly appreciated and will be shared with Bailey and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Audi Derby Motability Team
  • Rating 5.0
    Very helpful
    Response from Sytner Audi Derby
    Hello Eryn,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful. At Sytner Audi Derby, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Sytner Audi Derby Motability Team
  • Rating 5.0
    Pleasant reception staff.
    Response from Sytner Audi Derby
    Dear Patricia,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a pleasant experience with our reception staff at Sytner Audi Derby. Our team strives to provide excellent service to all our customers, and your feedback is greatly appreciated. If there is anything else we can do for you, please don't hesitate to let us know.

    We look forward to welcoming you back in the future.

    Best regards,
    The Sytner Audi Derby Aftersales Team
  • Rating 5.0
    Very good 👍
    Excellent communication
    Very friendly staff
    Response from Sytner Audi Derby
    Dear Shabana,

    Thank you so much for your wonderful review and the perfect rating! We are thrilled to hear that you had a very good experience with us at Sytner Audi Derby. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Audi Derby Motability Team
  • Rating 5.0
    Great service Bailey was really helpful and great car
    Response from Sytner Audi Derby
    Dear Latalia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and that Bailey was able to assist you effectively. It's fantastic to know that you are pleased with your car as well. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    Sytner Audi Derby Motability Team
  • Rating 5.0
    Very helpful & professional, wish other dealers could be held to this high standard.
    Response from Sytner Audi Derby
    Dear Marina,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service helpful and professional. At Sytner Audi Derby, we strive to maintain high standards and it's incredibly rewarding to know that our efforts are appreciated. Your feedback inspires us to continue delivering exceptional service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to welcoming you back in the future.

    Best regards,
    The Sytner Audi Derby Aftersales Team
  • Rating 5.0
    Very good
    Response from Sytner Audi Derby
    Hello Elaine,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Sytner Audi Derby. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    We look forward to serving you again when it is time for you to take delivery of your new car.

    Best regards,
    The Sytner Audi Derby Team
  • Rating 5.0
    Excellent help and communication from start to finish by bayley .
    I would highly recommend.
    Response from Sytner Audi Derby
    Dear Sadie,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experience with Bayley and the excellent help and communication you received from start to finish. Your recommendation means a lot to us, and we are delighted to have met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out.

    Wishing you many miles of happy motoring in your new car.

    Best regards,
    The Motability Scheme Team at Sytner Audi Derby
  • Rating 5.0
    🚕
    Response from Sytner Audi Derby
    Hello John,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us at Sytner Audi Derby. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Sytner Audi Derby Team
  • Rating 5.0
    Bailey at Derby Audi branch was very professional, informative and had a friendly manner.
    Response from Sytner Audi Derby
    Dear Lakvir,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Bailey provided you with professional, informative, and friendly service during your visit to the Derby Audi branch. Your feedback is incredibly valuable to us, and it is wonderful to know that our team is meeting your expectations.

    We strive to deliver the best possible service to all our customers, and your kind words are a great encouragement to Bailey and the entire team. If there is anything more we can do for you, please do not hesitate to reach out.

    Thank you once again for your positive review and for choosing the Motability Scheme at Sytner Audi Derby.

    Best regards,
    Sytner Audi Derby Team
  • Rating 5.0
    Very good, they really look after you and the vehicle. It was clean. It was on time ready for me to pick up. I’ll give them 5 out of five thank you
    Response from Sytner Audi Derby
    Hello Nimal,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with us at Sytner Audi Derby. Our team takes great pride in ensuring both our customers and their vehicles are well taken care of, and it's fantastic to know that everything was ready for you on time and to your satisfaction. Your feedback and perfect rating mean a lot to us. We look forward to welcoming you back in the future!

    Best regards,
    The Sytner Audi Derby Team
  • Rating 5.0
    Excellent. Very professional.
    Response from Sytner Audi Derby
    Dear James,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service to be excellent and professional. At Sytner Audi Derby, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,
    The Sytner Audi Derby Team
  • Rating 5.0
    Very good
    Response from Sytner Audi Derby
    Hello Zara,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Sytner Audi Derby. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We look forward to welcoming you back to the dealership when it is time to take delivery of your new car.

    Best regards,
    The Sytner Audi Derby Team
  • Rating 5.0
    The service was excellent Paul was truly a genuine nice person. He helped us from start to finish
    Thankyou for everything
    We will be returning to your dealership because of Paul.
    Response from Sytner Audi Derby
    Dear Mohammed

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience at Sytner Audi Derby. Paul will be delighted to know that his efforts made a positive impact on your visit. Your kind words and perfect rating mean a lot to us, and we are grateful for your support.

    Wishing you many miles of happy motoring in your new car.

    Warm regards,

    The Sytner Audi Derby Team
  • Rating 5.0
    Bayley Millington
    Sales Executive & Motability Specialist. Had an amazing experience at Audi Derby. Bayley made the whole experience seemless and stress free from start to finish I can’t thank him enough. Looking forward to driving my car for the next 3 years. Thanks Bayley and Audi Derby for a 5 star experience.
    Response from Sytner Audi Derby
    Dear Natalie O.,

    Thank you so much for taking the time to share your wonderful experience with us at Sytner Audi Derby. We are thrilled to hear that Bayley Millington provided you with a seamless and stress-free experience. It’s fantastic to know that you are looking forward to driving your new car over the next three years. Your kind words and 5-star rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Sytner Audi Derby Team

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