Motability Scheme at Sytner Audi Derby
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Sytner Audi Derby
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Sytner Audi Derby can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Sytner Audi Derby on 01332546800 to make an appointment with our Motability specialist.
Contact information
Address
Royal Scot Road
Pride Park
Derby DE24 8AJ
GB
Phone Number
Call Sytner Audi Derby on 01332 983304
01332 983304
Website
Contact Us
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Paul Phillips
- Stephanie Chapman
- Jamie Massie
- Bayley Millington
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Elizabeth Boyes
- Chloe Mathers
- Hannah Waldrom
- Harry Walter
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Sytner Audi Derby
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Sytner Audi Derby
- Rating 5.0Nov 8, 2024This will be a short review. The whole process of ordering, managing and collecting our new car, was seamlessly handled by Stephanie. The time she took, her knowledge and service was excellent. Thank you very much and we would highly recommend her and Sytner Audi to anyone.Response from Sytner Audi DerbyNov 22, 2024Hi Spencer. Thank you so much for your kind words! We are so happy to hear that Stephanie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear to we are achieving this. Thank you again for your positive review! Derby Audi
- Rating 5.0Oct 25, 2024Excellent Service from the Audi Derby Dealership. I must mention Paul Phillips of the sales team . Paul ensured everything ran smoothly and nothing was to much trouble.
Would recommend this Dealership for anyone purchasing there next vehicleResponse from Sytner Audi DerbyOct 30, 2024Hello Rachel. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service during the handover of your new car and that as a result you will recommend us. We will ensure that Paul receives the recognition he deserves and forward this to the management for you. Thank you Derby Audi - Rating 5.0Oct 15, 2024Excellent service from PaulResponse from Sytner Audi DerbyOct 18, 2024Hi Vicki, thank you for taking the time to leave us this brilliant 5 star review on the handover of your new car. Your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
- Rating 5.0Sep 23, 2024Efficency, friendly, professionalResponse from Sytner Audi DerbyOct 4, 2024Hello Stephen and thank you for very much for your feedback. We pride ourselves on treating our customers efficiently and demonstrating professionalism with friendliness at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Derby Audi
- Rating 5.0Aug 29, 2024Very goodResponse from Sytner Audi DerbyAug 30, 2024Hi Rajinder. Thank you for your kind words and choosing us for your Motability car! We are delighted that you describe your handover experience as 'very good' and wish you many miles of happy motoring in your new car. Kind Regards Derby Audi
- Rating 5.0Aug 21, 2024Everything fully explained by Paul who did everything to accommodate us. Excellent customer service! Couldn’t ask for better! Thank youResponse from Sytner Audi DerbyAug 23, 2024Hi Alan. Thank you so much for your kind words! We are so happy to hear that Steve was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Thank you again for your positive review! Derby Audi
- Rating 5.0Aug 16, 2024Brilliant especially Stephanie Chapman Thanks to all.Response from Sytner Audi DerbyAug 23, 2024Hi Neil. Thank you for the great review and the feedback on Stephanie, we really appreciate it. Wishing you many miles of happy motoring. Kind regards Derby Audi
- Rating 5.0Jul 29, 2024Steph was amazing we had a wonderful experience at Audi. She had thought of everything, collecting the car was fun and even the sign was in Flo name. They remembered a pink Gecko for her as well. She definitely made collecting the car a wonderful experience. Thank you so much. Ben, Alison & Flo.Response from Sytner Audi DerbyAug 2, 2024Thank you for your wonderful review of your experience at Sytner Audi Derby. We're delighted to hear that Steph provided exceptional service during the handover of your new Audi. The personalised touches like Flo's name on the sign and the pink gecko highlight our commitment to creating special moments for our customers.
We're glad the entire process was enjoyable for your family. Thank you for choosing us for your Motability Scheme vehicle. We hope you're enjoying your new car and look forward to seeing you again at Derby Audi. - Rating 4.0Jul 14, 2024No problems with the service, surprised to have to pay £30 for courtesy car though. Never had to do this with any other garage with other cars.Response from Sytner Audi DerbyAug 2, 2024Thank you for your feedback. We're glad our service met your expectations overall. We appreciate your comment about the courtesy car fee. If you have any questions, please contact our customer service team. We value your business and hope to see you again at Derby Audi.
- Rating 5.0Jun 20, 2024ExcellentResponse from Sytner Audi DerbyJun 21, 2024Hi Lloyd. Thank you for your 5 star rating and describing us as excellent. We pride ourselves on our customer services and it is heartening to hear that we are succeeding. Wishing you many miles of happy motoring in your new car, Derby Audi
- Rating 5.0Jun 19, 2024Stephanie is a diamond. She was a pleasure to have as one of your sales person as a customer she was absolutely excellent very well mannered and put the custom completely at ease . Great experience thank you Audi and thank you Stephanie.Response from Sytner Audi DerbyJun 21, 2024Hi Jasvir. Thank you for taking the time to write this wonderful review on the application and delivery of your new Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephanie receives the recognition she deserves. Wishing you many miles of happy motoring, Derby Audi
- Rating 5.0Jun 19, 2024Stephanie is a diamond. She was a pleasure to have as one of your sales person as a customer she was absolutely excellent very well mannered and put the custom entries. Great experience thank you Audi and thank you Stephanie.Response from Sytner Audi DerbyJun 21, 2024Hi Jasvir. Thank you for taking the time to write this wonderful review on the application and delivery of your new Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephanie receives the recognition she deserves. Wishing you many miles of happy motoring, Derby Audi
- Rating 5.0Jun 19, 2024Fantastic serviceResponse from Sytner Audi DerbyJun 21, 2024Hi Richard. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received during the handover of your new car. Wishing you many miles of happy motoring, Derby Audi
- Rating 5.0Jun 11, 2024Very helpful
Friendly serviceResponse from Sytner Audi DerbyJun 14, 2024Hello Jerry. Thank you for your 5 star rating and kind words - we're glad to have been of service! We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car. Kind Regards Derby Audi - Rating 5.0Jun 7, 2024Very good experience will recommend to anyone and to derby audi amazing teamResponse from Sytner Audi DerbyJun 7, 2024Hi Tony, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the whole Team receive recognition for their fantastic customer service which they provided to you. Wishing you many miles of happy motoring in your new car, Derby Audi
- Rating 5.0May 31, 2024Very helpful.
Quick service.5 *Response from Sytner Audi DerbyJun 7, 2024Hi Dudley. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you on your service, and I will pass these wonderful comments back to management at the dealership for the Aftersales Team to see. Many thanks Derby Audi - Rating 5.0May 22, 2024Absolutely fantastic customer service. Very helpful, Explained how to use all the gadgets in the car, And best of all the car was presented to us in such a special way and we are so grateful for this.Response from Sytner Audi DerbyMay 24, 2024Hi Olivia. Thank you so much for your kind words! We are so happy to hear that the Team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Wishing you many miles of happy motoring in your new car, Derby Audi
- Rating 5.0May 13, 2024From start to finish paul Philips the motability expert handled the ordering and collecting amazingly could not fault paul at derby audiResponse from Sytner Audi DerbyMay 20, 2024Hi Tony, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
- Rating 5.0Apr 29, 2024Amazing experience!
Paul was so helpful and reassuring and talked us through all
The steps! Could not recommend his support enough.Response from Sytner Audi DerbyMay 10, 2024Hi Patrick. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received during the application for your new car and will ensure Paul receives the recognition he deserves. We look forward to welcoming you back to the Dealership when it is time to take delivery. Many thanks Derby Audi - Rating 5.0Apr 18, 2024I was kept well informed all the way from ordering.
When I collected the car it was made to feel special. No different than if I had purchased it myself.
Steph who I dealt with throughout was so lovely to deal with.Response from Sytner Audi DerbyApr 19, 2024Hi Nicola, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Steph. I will pass these wonderful comments back to management at the dealership for all to see. Wishing you many miles of happy motoring in your new car, Derby Audi