Motability Scheme at Sytner Audi Derby

4.9
Rating 4.9
(100 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Sytner Audi Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sytner Audi Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner Audi Derby on 01332546800 to make an appointment with our Motability specialist.

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Contact information

Address
Royal Scot Road
Pride Park
Derby DE24 8AJ
GB
Get directions
Phone Number
Call Sytner Audi Derby on 01332 983304
01332 983304
01332 983304
Website

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Phillips
  • Stephanie Chapman
  • Bayley Millington
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Chloe Mathers
  • Hannah Waldrom
  • Harry Walter
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Derby

  • Rating 5.0
    The service was excellent Paul was truly a genuine nice person. He helped us from start to finish
    Thankyou for everything
    We will be returning to your dealership because of Paul.
    Response from Sytner Audi Derby
    Dear Mohammed

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience at Sytner Audi Derby. Paul will be delighted to know that his efforts made a positive impact on your visit. Your kind words and perfect rating mean a lot to us, and we are grateful for your support.

    Wishing you many miles of happy motoring in your new car.

    Warm regards,

    The Sytner Audi Derby Team
  • Rating 5.0
    Bayley Millington
    Sales Executive & Motability Specialist. Had an amazing experience at Audi Derby. Bayley made the whole experience seemless and stress free from start to finish I can’t thank him enough. Looking forward to driving my car for the next 3 years. Thanks Bayley and Audi Derby for a 5 star experience.
    Response from Sytner Audi Derby
    Dear Natalie O.,

    Thank you so much for taking the time to share your wonderful experience with us at Sytner Audi Derby. We are thrilled to hear that Bayley Millington provided you with a seamless and stress-free experience. It’s fantastic to know that you are looking forward to driving your new car over the next three years. Your kind words and 5-star rating mean a lot to us and motivate our team to continue delivering exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Sytner Audi Derby Team
  • Rating 5.0
    very happy with the customer service.
    Response from Sytner Audi Derby
    Hi Sabrina. Thank you so much for your kind words! We are so happy to hear that your Motability Expert was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. We look forward to welcoming you back to the dealership when it is time to take delivery. Kind regards Audi Derby
  • Rating 5.0
    Excellent dealership
    Response from Sytner Audi Derby
    Hi Laura. Thank you for your kind words and for choosing us for your next Motability car! We look forward to welcoming you back to the dealership when it is time to take delivery. Kind regards Audi Derby
  • Rating 5.0
    5*

    Top customer service
    Zac was 5*
    Response from Sytner Audi Derby
    Hello Mohammed. Thank you so much for your kind words! We are so happy to hear that Zac was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Audi Derby
  • Rating 5.0
    I can’t thank Bayley enough for all his help
    Response from Sytner Audi Derby
    Hi Chelsie. Thank you so much for your kind words on your handover experience! We are so happy to hear that Bayley was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Thank you again for your positive review! Audi Derby
  • Rating 5.0
    Absolutely amazing Thankyou
    Response from Sytner Audi Derby
    Hi Mohammed. Thank you for your kind words and for choosing us for your next Motability car. We are thrilled that you describe your application experience as amazing and look forward to welcoming you back to the Dealership when it is time to take delivery of your new car. Kind Regards Audi Derby
  • Rating 5.0
    hannah waldrom was excellent. polite and efficient, nothing was to much hassle.
    Response from Sytner Audi Derby
    Hi Mushtaq, thank you for taking the time to leave us this brilliant 5 star review on your Aftersales experience. Your comments have been passed to Management to ensure that Hannah receives recognition for her fantastic customer service which she provided to you. Kind regards, Audi Derby
  • Rating 5.0
    Stef was amazing. Very informative, professional and all round great experience because of of her
    Response from Sytner Audi Derby
    Hi Surinder. Thank you for your feedback on the handover of your new Motability car. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times and it is heartening to hear that we are achieving it. We will ensure that Stef receives the recognition she deserves and forward this to the management for you. Thank you Derby Audi
  • Rating 5.0
    It was amazing
    Response from Sytner Audi Derby
    Hi Archie. Thank you for your kind words and for choosing us for your new Motability car! We look forward to welcoming you back to the Dealership when it is time to take delivery. Kind regards Derby Audi
  • Rating 5.0
    Steph was amazing, caring and extremely kind. Made my experience seamless and smooth, leaving me without worry and stress. All the praise to Steph as she joined in on my excitement, and made collecting my car fun and unforgettable.
    Response from Sytner Audi Derby
    Hi Jasmine. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you on the handover of your new car. I will pass these wonderful comments back to management at the dealership to ensure that Steph receives the recognition that they deserve. Many thanks Derby Audi
  • Rating 5.0
    This will be a short review. The whole process of ordering, managing and collecting our new car, was seamlessly handled by Stephanie. The time she took, her knowledge and service was excellent. Thank you very much and we would highly recommend her and Sytner Audi to anyone.
    Response from Sytner Audi Derby
    Hi Spencer. Thank you so much for your kind words! We are so happy to hear that Stephanie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear to we are achieving this. Thank you again for your positive review! Derby Audi
  • Rating 5.0
    Excellent Service from the Audi Derby Dealership. I must mention Paul Phillips of the sales team . Paul ensured everything ran smoothly and nothing was to much trouble.
    Would recommend this Dealership for anyone purchasing there next vehicle
    Response from Sytner Audi Derby
    Hello Rachel. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service during the handover of your new car and that as a result you will recommend us. We will ensure that Paul receives the recognition he deserves and forward this to the management for you. Thank you Derby Audi
  • Rating 5.0
    Excellent service from Paul
    Response from Sytner Audi Derby
    Hi Vicki, thank you for taking the time to leave us this brilliant 5 star review on the handover of your new car. Your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
  • Rating 5.0
    Efficency, friendly, professional
    Response from Sytner Audi Derby
    Hello Stephen and thank you for very much for your feedback. We pride ourselves on treating our customers efficiently and demonstrating professionalism with friendliness at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Derby Audi
  • Rating 5.0
    Very good
    Response from Sytner Audi Derby
    Hi Rajinder. Thank you for your kind words and choosing us for your Motability car! We are delighted that you describe your handover experience as 'very good' and wish you many miles of happy motoring in your new car. Kind Regards Derby Audi
  • Rating 5.0
    Everything fully explained by Paul who did everything to accommodate us. Excellent customer service! Couldn’t ask for better! Thank you
    Response from Sytner Audi Derby
    Hi Alan. Thank you so much for your kind words! We are so happy to hear that Steve was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Thank you again for your positive review! Derby Audi
  • Rating 5.0
    Brilliant especially Stephanie Chapman Thanks to all.
    Response from Sytner Audi Derby
    Hi Neil. Thank you for the great review and the feedback on Stephanie, we really appreciate it. Wishing you many miles of happy motoring. Kind regards Derby Audi
  • Rating 5.0
    Steph was amazing we had a wonderful experience at Audi. She had thought of everything, collecting the car was fun and even the sign was in Flo name. They remembered a pink Gecko for her as well. She definitely made collecting the car a wonderful experience. Thank you so much. Ben, Alison & Flo.
    Response from Sytner Audi Derby
    Thank you for your wonderful review of your experience at Sytner Audi Derby. We're delighted to hear that Steph provided exceptional service during the handover of your new Audi. The personalised touches like Flo's name on the sign and the pink gecko highlight our commitment to creating special moments for our customers.
    We're glad the entire process was enjoyable for your family. Thank you for choosing us for your Motability Scheme vehicle. We hope you're enjoying your new car and look forward to seeing you again at Derby Audi.
  • Rating 4.0
    No problems with the service, surprised to have to pay £30 for courtesy car though. Never had to do this with any other garage with other cars.
    Response from Sytner Audi Derby
    Thank you for your feedback. We're glad our service met your expectations overall. We appreciate your comment about the courtesy car fee. If you have any questions, please contact our customer service team. We value your business and hope to see you again at Derby Audi.

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