Motability Scheme at Sytner Audi Derby

4.8
Rating 4.8
(92 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Sytner Audi Derby

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sytner Audi Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner Audi Derby on 01332546800 to make an appointment with our Motability specialist.

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Contact information

Address
Royal Scot Road
Pride Park
Derby DE24 8AJ
GB
Get directions
Phone Number
Call Sytner Audi Derby on 01332 983304
01332 983304
01332 983304
Website

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Phillips
  • Stephanie Chapman
  • Jamie Massie
  • Bayley Millington
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Elizabeth Boyes
  • Chloe Mathers
  • Hannah Waldrom
  • Harry Walter
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Derby

  • Rating 5.0
    Stef was amazing. Very informative, professional and all round great experience because of of her
    Response from Sytner Audi Derby
    Hi Surinder. Thank you for your feedback on the handover of your new Motability car. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times and it is heartening to hear that we are achieving it. We will ensure that Stef receives the recognition she deserves and forward this to the management for you. Thank you Derby Audi
  • Rating 5.0
    It was amazing
    Response from Sytner Audi Derby
    Hi Archie. Thank you for your kind words and for choosing us for your new Motability car! We look forward to welcoming you back to the Dealership when it is time to take delivery. Kind regards Derby Audi
  • Rating 5.0
    Steph was amazing, caring and extremely kind. Made my experience seamless and smooth, leaving me without worry and stress. All the praise to Steph as she joined in on my excitement, and made collecting my car fun and unforgettable.
    Response from Sytner Audi Derby
    Hi Jasmine. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you on the handover of your new car. I will pass these wonderful comments back to management at the dealership to ensure that Steph receives the recognition that they deserve. Many thanks Derby Audi
  • Rating 5.0
    This will be a short review. The whole process of ordering, managing and collecting our new car, was seamlessly handled by Stephanie. The time she took, her knowledge and service was excellent. Thank you very much and we would highly recommend her and Sytner Audi to anyone.
    Response from Sytner Audi Derby
    Hi Spencer. Thank you so much for your kind words! We are so happy to hear that Stephanie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear to we are achieving this. Thank you again for your positive review! Derby Audi
  • Rating 5.0
    Excellent Service from the Audi Derby Dealership. I must mention Paul Phillips of the sales team . Paul ensured everything ran smoothly and nothing was to much trouble.
    Would recommend this Dealership for anyone purchasing there next vehicle
    Response from Sytner Audi Derby
    Hello Rachel. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service during the handover of your new car and that as a result you will recommend us. We will ensure that Paul receives the recognition he deserves and forward this to the management for you. Thank you Derby Audi
  • Rating 5.0
    Excellent service from Paul
    Response from Sytner Audi Derby
    Hi Vicki, thank you for taking the time to leave us this brilliant 5 star review on the handover of your new car. Your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
  • Rating 5.0
    Efficency, friendly, professional
    Response from Sytner Audi Derby
    Hello Stephen and thank you for very much for your feedback. We pride ourselves on treating our customers efficiently and demonstrating professionalism with friendliness at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Derby Audi
  • Rating 5.0
    Very good
    Response from Sytner Audi Derby
    Hi Rajinder. Thank you for your kind words and choosing us for your Motability car! We are delighted that you describe your handover experience as 'very good' and wish you many miles of happy motoring in your new car. Kind Regards Derby Audi
  • Rating 5.0
    Everything fully explained by Paul who did everything to accommodate us. Excellent customer service! Couldn’t ask for better! Thank you
    Response from Sytner Audi Derby
    Hi Alan. Thank you so much for your kind words! We are so happy to hear that Steve was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Thank you again for your positive review! Derby Audi
  • Rating 5.0
    Brilliant especially Stephanie Chapman Thanks to all.
    Response from Sytner Audi Derby
    Hi Neil. Thank you for the great review and the feedback on Stephanie, we really appreciate it. Wishing you many miles of happy motoring. Kind regards Derby Audi
  • Rating 5.0
    Steph was amazing we had a wonderful experience at Audi. She had thought of everything, collecting the car was fun and even the sign was in Flo name. They remembered a pink Gecko for her as well. She definitely made collecting the car a wonderful experience. Thank you so much. Ben, Alison & Flo.
    Response from Sytner Audi Derby
    Thank you for your wonderful review of your experience at Sytner Audi Derby. We're delighted to hear that Steph provided exceptional service during the handover of your new Audi. The personalised touches like Flo's name on the sign and the pink gecko highlight our commitment to creating special moments for our customers.
    We're glad the entire process was enjoyable for your family. Thank you for choosing us for your Motability Scheme vehicle. We hope you're enjoying your new car and look forward to seeing you again at Derby Audi.
  • Rating 4.0
    No problems with the service, surprised to have to pay £30 for courtesy car though. Never had to do this with any other garage with other cars.
    Response from Sytner Audi Derby
    Thank you for your feedback. We're glad our service met your expectations overall. We appreciate your comment about the courtesy car fee. If you have any questions, please contact our customer service team. We value your business and hope to see you again at Derby Audi.
  • Rating 5.0
    Excellent
    Response from Sytner Audi Derby
    Hi Lloyd. Thank you for your 5 star rating and describing us as excellent. We pride ourselves on our customer services and it is heartening to hear that we are succeeding. Wishing you many miles of happy motoring in your new car, Derby Audi
  • Rating 5.0
    Stephanie is a diamond. She was a pleasure to have as one of your sales person as a customer she was absolutely excellent very well mannered and put the custom completely at ease . Great experience thank you Audi and thank you Stephanie.
    Response from Sytner Audi Derby
    Hi Jasvir. Thank you for taking the time to write this wonderful review on the application and delivery of your new Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephanie receives the recognition she deserves. Wishing you many miles of happy motoring, Derby Audi
  • Rating 5.0
    Stephanie is a diamond. She was a pleasure to have as one of your sales person as a customer she was absolutely excellent very well mannered and put the custom entries. Great experience thank you Audi and thank you Stephanie.
    Response from Sytner Audi Derby
    Hi Jasvir. Thank you for taking the time to write this wonderful review on the application and delivery of your new Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephanie receives the recognition she deserves. Wishing you many miles of happy motoring, Derby Audi
  • Rating 5.0
    Fantastic service
    Response from Sytner Audi Derby
    Hi Richard. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received during the handover of your new car. Wishing you many miles of happy motoring, Derby Audi
  • Rating 5.0
    Very helpful
    Friendly service
    Response from Sytner Audi Derby
    Hello Jerry. Thank you for your 5 star rating and kind words - we're glad to have been of service! We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car. Kind Regards Derby Audi
  • Rating 5.0
    Very good experience will recommend to anyone and to derby audi amazing team
    Response from Sytner Audi Derby
    Hi Tony, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the whole Team receive recognition for their fantastic customer service which they provided to you. Wishing you many miles of happy motoring in your new car, Derby Audi
  • Rating 5.0
    Very helpful.
    Quick service.5 *
    Response from Sytner Audi Derby
    Hi Dudley. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you on your service, and I will pass these wonderful comments back to management at the dealership for the Aftersales Team to see. Many thanks Derby Audi
  • Rating 5.0
    Absolutely fantastic customer service. Very helpful, Explained how to use all the gadgets in the car, And best of all the car was presented to us in such a special way and we are so grateful for this.
    Response from Sytner Audi Derby
    Hi Olivia. Thank you so much for your kind words! We are so happy to hear that the Team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Wishing you many miles of happy motoring in your new car, Derby Audi

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