Motability Scheme at Sytner Audi Derby

4.8
Rating 4.8
(80 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Sytner Audi Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Sytner Audi Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Sytner Audi Derby on 01332546800 to make an appointment with our Motability specialist. On Sundays the showroom is physically closed but our dedicated Sales Team are available 10 am to 4:30 pm via telephone, live chat or virual appointment.

Contact information

Address
Royal Scot Road
Pride Park
Derby DE24 8AJ
GB
Phone Number
Call Sytner Audi Derby on 01332 983304
Contact Us
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Paul Phillips
  • Stephanie Chapman
  • Jamie Massie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Elizabeth Boyes
  • Chloe Mathers
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sytner Audi Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Sytner Audi Derby

  • Rating 5.0
    Excellent
    Response from Sytner Audi Derby
    Hi Lloyd. Thank you for your 5 star rating and describing us as excellent. We pride ourselves on our customer services and it is heartening to hear that we are succeeding. Wishing you many miles of happy motoring in your new car, Derby Audi
  • Rating 5.0
    Stephanie is a diamond. She was a pleasure to have as one of your sales person as a customer she was absolutely excellent very well mannered and put the custom completely at ease . Great experience thank you Audi and thank you Stephanie.
    Response from Sytner Audi Derby
    Hi Jasvir. Thank you for taking the time to write this wonderful review on the application and delivery of your new Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephanie receives the recognition she deserves. Wishing you many miles of happy motoring, Derby Audi
  • Rating 5.0
    Stephanie is a diamond. She was a pleasure to have as one of your sales person as a customer she was absolutely excellent very well mannered and put the custom entries. Great experience thank you Audi and thank you Stephanie.
    Response from Sytner Audi Derby
    Hi Jasvir. Thank you for taking the time to write this wonderful review on the application and delivery of your new Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephanie receives the recognition she deserves. Wishing you many miles of happy motoring, Derby Audi
  • Rating 5.0
    Fantastic service
    Response from Sytner Audi Derby
    Hi Richard. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received during the handover of your new car. Wishing you many miles of happy motoring, Derby Audi
  • Rating 5.0
    Very helpful
    Friendly service
    Response from Sytner Audi Derby
    Hello Jerry. Thank you for your 5 star rating and kind words - we're glad to have been of service! We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car. Kind Regards Derby Audi
  • Rating 5.0
    Very good experience will recommend to anyone and to derby audi amazing team
    Response from Sytner Audi Derby
    Hi Tony, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the whole Team receive recognition for their fantastic customer service which they provided to you. Wishing you many miles of happy motoring in your new car, Derby Audi
  • Rating 5.0
    Very helpful.
    Quick service.5 *
    Response from Sytner Audi Derby
    Hi Dudley. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you on your service, and I will pass these wonderful comments back to management at the dealership for the Aftersales Team to see. Many thanks Derby Audi
  • Rating 5.0
    Absolutely fantastic customer service. Very helpful, Explained how to use all the gadgets in the car, And best of all the car was presented to us in such a special way and we are so grateful for this.
    Response from Sytner Audi Derby
    Hi Olivia. Thank you so much for your kind words! We are so happy to hear that the Team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Wishing you many miles of happy motoring in your new car, Derby Audi
  • Rating 5.0
    From start to finish paul Philips the motability expert handled the ordering and collecting amazingly could not fault paul at derby audi
    Response from Sytner Audi Derby
    Hi Tony, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
  • Rating 5.0
    Amazing experience!
    Paul was so helpful and reassuring and talked us through all
    The steps! Could not recommend his support enough.
    Response from Sytner Audi Derby
    Hi Patrick. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received during the application for your new car and will ensure Paul receives the recognition he deserves. We look forward to welcoming you back to the Dealership when it is time to take delivery. Many thanks Derby Audi
  • Rating 5.0
    I was kept well informed all the way from ordering.
    When I collected the car it was made to feel special. No different than if I had purchased it myself.
    Steph who I dealt with throughout was so lovely to deal with.
    Response from Sytner Audi Derby
    Hi Nicola, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Steph. I will pass these wonderful comments back to management at the dealership for all to see. Wishing you many miles of happy motoring in your new car, Derby Audi
  • Rating 5.0
    excellent service from jamie. everything explained and even set up my audi app for driver. also demonstrated park assist feature. will use this dealership again in the future.
    Response from Sytner Audi Derby
    Hi Mushtaq, thank you for taking the time to leave us this wonderful review. It is great to hear that you enjoyed your handover experience with Jamie and that you will come to Derby Audi again in the future. Wishing you many miles of happy motoring in your new car.
  • Rating 5.0
    Great experience from start to finish, Steph did a great job, everything well explained & ran smoothly.
    Response from Sytner Audi Derby
    Hi Corden, thank you for taking the time to leave us this wonderful review. It is great to hear that you enjoyed your handover experience with Steph and that she made it memorable for you. Your comments will be passed on to management to ensure that Steph receives recognition for her fantastic customer service. Kind regards Derby Audi
  • Rating 5.0
    Was well happy of the hand over of my new car Paul is an absolutely a gentleman was happy that I was dealing with him great service Thanku
    Response from Sytner Audi Derby
    Hi Saika, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. We wish you many miles of happy motoring. Kind regards Derby Audi
  • Rating 5.0
    Very helpful great service especially the gentleman called Paul
    Response from Sytner Audi Derby
    Hi Saika, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Paul and that you found him to be helpful. We look forward to seeing you again when you take delivery of your new car. Kind regards Derby Audi,
  • Rating 5.0
    Jamie was pleasant, polite and efficient during the process. felt at ease. excellent customer service
    Response from Sytner Audi Derby
    Hi Mushtaq, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Jamie receives recognition for his fantastic customer service which he provided during your application process. Kind regards Derby Audi,
  • Rating 5.0
    Excellent service from start to finish. Paul Phillips is a fantastic motability rep at Audi. Highly recommend
    Response from Sytner Audi Derby
    Hi Jena, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
  • Rating 5.0
    Fantastic customer service we where encouraged to ensure that my wife’s electric scooter would fit into the boot off the Q4 and had a test drive there motability sales representative Stephanie was excellent
    Response from Sytner Audi Derby
    Hi Dilys, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Stephanie receives recognition for here fantastic customer service ensuring that the vehicle that you chose met all of your wife's needs. Kind regards Derby Audi,
  • Rating 5.0
    Excellent service and advice 5 star
    Response from Sytner Audi Derby
    Hi Kevin, thank you for taking the time to leave us a 5 star review, your comments have been passed to Management to ensure that the Team receive recognition for their fantastic customer service. We wish you many miles of happy motoring. Kind regards Derby Audi,
  • Rating 5.0
    Great customer service
    Response from Sytner Audi Derby
    Hi Jena. Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We look forward to seeing you again when you take delivery of your new car. Thank you Derby Audi

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