The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Sytner Audi Derby
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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Sytner Audi Derby can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Sytner Audi Derby on 01332546800 to make an appointment with our Motability specialist. On Sundays the showroom is physically closed but our dedicated Sales Team are available 10 am to 4:30 pm via telephone, live chat or virual appointment.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Paul Phillips
- Stephanie Chapman
- Jamie Massie
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:00 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Elizabeth Boyes
- Chloe Mathers
Accessibility features at Sytner Audi Derby
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Sytner Audi Derby
- Rating 4.0Jul 14, 2024No problems with the service, surprised to have to pay £30 for courtesy car though. Never had to do this with any other garage with other cars.
- Rating 5.0Jun 20, 2024ExcellentResponse from Sytner Audi DerbyJun 21, 2024Hi Lloyd. Thank you for your 5 star rating and describing us as excellent. We pride ourselves on our customer services and it is heartening to hear that we are succeeding. Wishing you many miles of happy motoring in your new car, Derby Audi
- Rating 5.0Jun 19, 2024Stephanie is a diamond. She was a pleasure to have as one of your sales person as a customer she was absolutely excellent very well mannered and put the custom completely at ease . Great experience thank you Audi and thank you Stephanie.Response from Sytner Audi DerbyJun 21, 2024Hi Jasvir. Thank you for taking the time to write this wonderful review on the application and delivery of your new Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephanie receives the recognition she deserves. Wishing you many miles of happy motoring, Derby Audi
- Rating 5.0Jun 19, 2024Stephanie is a diamond. She was a pleasure to have as one of your sales person as a customer she was absolutely excellent very well mannered and put the custom entries. Great experience thank you Audi and thank you Stephanie.Response from Sytner Audi DerbyJun 21, 2024Hi Jasvir. Thank you for taking the time to write this wonderful review on the application and delivery of your new Motability car. I am very glad to hear that you were pleased with the level of service that you received and will ensure Stephanie receives the recognition she deserves. Wishing you many miles of happy motoring, Derby Audi
- Rating 5.0Jun 19, 2024Fantastic serviceResponse from Sytner Audi DerbyJun 21, 2024Hi Richard. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received during the handover of your new car. Wishing you many miles of happy motoring, Derby Audi
- Rating 5.0Jun 11, 2024Very helpful
Friendly serviceResponse from Sytner Audi DerbyJun 14, 2024Hello Jerry. Thank you for your 5 star rating and kind words - we're glad to have been of service! We look forward to welcoming you back to the Dealership when it is time to take delivery of your new car. Kind Regards Derby Audi - Rating 5.0Jun 7, 2024Very good experience will recommend to anyone and to derby audi amazing teamResponse from Sytner Audi DerbyJun 7, 2024Hi Tony, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the whole Team receive recognition for their fantastic customer service which they provided to you. Wishing you many miles of happy motoring in your new car, Derby Audi
- Rating 5.0May 31, 2024Very helpful.
Quick service.5 *Response from Sytner Audi DerbyJun 7, 2024Hi Dudley. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you on your service, and I will pass these wonderful comments back to management at the dealership for the Aftersales Team to see. Many thanks Derby Audi - Rating 5.0May 22, 2024Absolutely fantastic customer service. Very helpful, Explained how to use all the gadgets in the car, And best of all the car was presented to us in such a special way and we are so grateful for this.Response from Sytner Audi DerbyMay 24, 2024Hi Olivia. Thank you so much for your kind words! We are so happy to hear that the Team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service and it is heartening to hear that we are achieving this. Wishing you many miles of happy motoring in your new car, Derby Audi
- Rating 5.0May 13, 2024From start to finish paul Philips the motability expert handled the ordering and collecting amazingly could not fault paul at derby audiResponse from Sytner Audi DerbyMay 20, 2024Hi Tony, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
- Rating 5.0Apr 29, 2024Amazing experience!
Paul was so helpful and reassuring and talked us through all
The steps! Could not recommend his support enough.Response from Sytner Audi DerbyMay 10, 2024Hi Patrick. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received during the application for your new car and will ensure Paul receives the recognition he deserves. We look forward to welcoming you back to the Dealership when it is time to take delivery. Many thanks Derby Audi - Rating 5.0Apr 18, 2024I was kept well informed all the way from ordering.
When I collected the car it was made to feel special. No different than if I had purchased it myself.
Steph who I dealt with throughout was so lovely to deal with.Response from Sytner Audi DerbyApr 19, 2024Hi Nicola, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Steph. I will pass these wonderful comments back to management at the dealership for all to see. Wishing you many miles of happy motoring in your new car, Derby Audi - Rating 5.0Apr 12, 2024excellent service from jamie. everything explained and even set up my audi app for driver. also demonstrated park assist feature. will use this dealership again in the future.Response from Sytner Audi DerbyApr 19, 2024Hi Mushtaq, thank you for taking the time to leave us this wonderful review. It is great to hear that you enjoyed your handover experience with Jamie and that you will come to Derby Audi again in the future. Wishing you many miles of happy motoring in your new car.
- Rating 5.0Feb 24, 2024Great experience from start to finish, Steph did a great job, everything well explained & ran smoothly.Response from Sytner Audi DerbyMar 4, 2024Hi Corden, thank you for taking the time to leave us this wonderful review. It is great to hear that you enjoyed your handover experience with Steph and that she made it memorable for you. Your comments will be passed on to management to ensure that Steph receives recognition for her fantastic customer service. Kind regards Derby Audi
- Rating 5.0Feb 1, 2024Was well happy of the hand over of my new car Paul is an absolutely a gentleman was happy that I was dealing with him great service ThankuResponse from Sytner Audi DerbyFeb 2, 2024Hi Saika, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. We wish you many miles of happy motoring. Kind regards Derby Audi
- Rating 5.0Jan 10, 2024Very helpful great service especially the gentleman called PaulResponse from Sytner Audi DerbyJan 12, 2024Hi Saika, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Paul and that you found him to be helpful. We look forward to seeing you again when you take delivery of your new car. Kind regards Derby Audi,
- Rating 5.0Dec 7, 2023Jamie was pleasant, polite and efficient during the process. felt at ease. excellent customer serviceResponse from Sytner Audi DerbyDec 15, 2023Hi Mushtaq, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Jamie receives recognition for his fantastic customer service which he provided during your application process. Kind regards Derby Audi,
- Rating 5.0Dec 1, 2023Excellent service from start to finish. Paul Phillips is a fantastic motability rep at Audi. Highly recommendResponse from Sytner Audi DerbyDec 15, 2023Hi Jena, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Paul receives recognition for his fantastic customer service which he provided to you. Kind regards Derby Audi
- Rating 5.0Nov 22, 2023Fantastic customer service we where encouraged to ensure that my wife’s electric scooter would fit into the boot off the Q4 and had a test drive there motability sales representative Stephanie was excellentResponse from Sytner Audi DerbyNov 24, 2023Hi Dilys, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Stephanie receives recognition for here fantastic customer service ensuring that the vehicle that you chose met all of your wife's needs. Kind regards Derby Audi,
- Rating 5.0Nov 20, 2023Excellent service and advice 5 starResponse from Sytner Audi DerbyNov 24, 2023Hi Kevin, thank you for taking the time to leave us a 5 star review, your comments have been passed to Management to ensure that the Team receive recognition for their fantastic customer service. We wish you many miles of happy motoring. Kind regards Derby Audi,