Motability Scheme at Stoneacre MG Derby
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre MG Derby
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. 2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.
Contact information
Address
Clock Garage
Nottingham Road
Derby DE21 7GW
GB
Phone Number
Call Stoneacre MG Derby on 01332 983328
01332 983328
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Paul Stedman
- Phil Owen
- Sam Cross
- Arron Sheppard
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Iain Carr
- Paul Lewis
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Stoneacre MG Derby
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre MG Derby
- Rating 5.0Feb 3, 2025Brilliant
- Rating 2.0Jan 27, 2025Not heard of car has been repaired
No up dates at all
Last mentioned waiting for mg to decided what to do with the car .
Communication is very poor
Has recieved nothingResponse from Stoneacre MG DerbyJan 28, 2025Hi Benjamin, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://stoneac.re/scYnHmG so that we can take a look into this. Best wishes, HM - Stoneacre Head Office - Rating 5.0Jan 24, 2025Very good staff lovelyResponse from Stoneacre MG DerbyJan 27, 2025Dear Sharon P.,
Thank you so much for your wonderful review! We are thrilled to hear that you found our staff to be very good and lovely. Your feedback is incredibly important to us, and we are delighted to know that you had a positive experience at the Motability Scheme at Stoneacre MG Derby.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!
Warm regards,
The Motability Scheme Team at Stoneacre MG Derby - Rating 3.0Jan 21, 2025The process was easy but I was not overall impressed with my experience as the courtesy car had no screenwash in so I had to buy some myself so now out of pocket also my car was supposed to be washed and hoovered they washed car but didn't wash my alloys also it was not hoovered and I didn't receive health check vid until I was called to say my car was ready
- Rating 4.0Jan 21, 2025Took abit longer than was told when I booked it in
- Rating 4.0Jan 21, 2025Car collected and returned as agreed
- Rating 5.0Jan 19, 2025Excellent 5 stars service a great experience
- Rating 5.0Jan 15, 2025Pleasant staff, very helpful. Would go there again.
- Rating 5.0Jan 15, 2025Very professional..
- Rating 5.0Jan 15, 2025Brilliant
- Rating 5.0Jan 13, 2025Quick and professional workers.Response from Stoneacre MG DerbyJan 14, 2025Hi Lubomir, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 7, 2025very frendly personalResponse from Stoneacre MG DerbyJan 8, 2025Hi Lubomir, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 3, 2025Polite and helpful. Explained everything in an easy way to understand. Took us through all the things on the new car in detail. Very professional.Response from Stoneacre MG DerbyJan 6, 2025Hi Simon, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 1, 2025Aaron was excellent and it was great service all aroundResponse from Stoneacre MG DerbyJan 2, 2025Hi Michael, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 30, 2024Sam , he made the whole process very simpleResponse from Stoneacre MG DerbyDec 31, 2024Hello James and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Dec 30, 2024It was a very efficient, courteous & pleasant service I shall use them again & tell my friendsResponse from Stoneacre MG DerbyDec 31, 2024Hello Mark and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 30, 2024excellentResponse from Stoneacre MG DerbyDec 31, 2024Hello Darina and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve.We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Dec 26, 2024Deal was done in an efficient & courteous manner I shall be placing my next order here ☺️👍Response from Stoneacre MG DerbyDec 27, 2024Hi Mark, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 10, 2024Had a very I formative chat, explained how the scene works and helped me and my wife chose the right car to suit my needs. I look forward to collecting my new vehicle on Saturday.Response from Stoneacre MG DerbyDec 11, 2024Hello Liam and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 9, 2024Amazing staff very helpful ,& friendly made the experience very easy.Response from Stoneacre MG DerbyDec 10, 2024Hi Kerri, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a brilliant experience with us at Stoneacre MG Derby. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
The Stoneacre MG Derby Team