Motability Scheme at Stoneacre MG Derby

4.5
Rating 4.5
(5 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre MG Derby

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. 2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.

Contact information

Address
Clock Garage
Nottingham Road
Derby DE21 7GW
GB
Phone Number
Call Stoneacre MG Derby on 01332 300456
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Darren Hatton
  • Paul Stedman
  • James Varney
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Iain Carr
  • Katie Wright
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre MG Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre MG Derby

  • Rating 5.0
    Fantastic friendly informative and professional service.excellent all round.couldnt ask for better.
    Response from Stoneacre MG Derby
    Hi Michael, Thank you very much for taking the time to leave Stoneacre Derby this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. If you have any further questions, please give us a call. We're always happy to help! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service explained every detail show us all colours x prices very happy
    Response from Stoneacre MG Derby
    Hi Terry, Thank you very much for leaving Stoneacre Derby a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service, friendly, professional just the job.
    Response from Stoneacre MG Derby
    Hi Jeremy, Thank you very much for taking the time to leave Stoneacre Derby this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great customer service, I had a appointment with Paul, he was very friendly, knowledgeable and patient. I would recommend anyone to go there!
    Lovely people. Thank you
    Response from Stoneacre MG Derby
    Hello Alexandra and thank you very much for leaving Stoneacre Derby feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. In the meantime, we hope to see you again soon.
    Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    Not impressed with the guy we ordered car through but thank fully everything is sorted now by another member of staff
    Response from Stoneacre MG Derby
    Hi Dianne, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
Displaying reviews 1 - 3 out of the 5 most recent
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