Motability Scheme at Vertu SEAT Derby

4.8
Rating 4.8
(231 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu SEAT Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu SEAT Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu SEAT Derby on 03445586724 to make an appointment with our Motability specialist.

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Contact information

Address
Locomotive Way
Pride Park
Derby DE24 8SQ
GB
Get directions
Phone Number
Call Vertu SEAT Derby on 0344 558 6724
0344 558 6724
0344 558 6724
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Fitzalbert Martin
  • Olly Otton
  • Matthew Kelly
  • Andrew Lawrence
  • Keisi Hutchinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Smith
  • John Leach
  • Luke Tooth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu SEAT Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu SEAT Derby

  • Rating 5.0
    What a fantastic experience, a special thank you to Fitz and all his help
    Response from Vertu SEAT Derby
    Dear Diane

    Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with us at Vertu SEAT Derby. Fitz and the entire team are dedicated to providing exceptional service, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    We had a wonderful experience collecting our mobility vehicle, they went above and beyond to get the car quick and sufficiently.
    It was for my 17-year-old who has newly passed their license and wanted a vehicle ASAP and they definitely come through with that. We are thrilled.
    Response from Vertu SEAT Derby
    Hello Kieran

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a wonderful experience collecting your mobility vehicle. It's fantastic to know that we could assist in getting the car quickly and efficiently for your 17-year-old. Our team always strives to go above and beyond for our customers, and your kind words are truly appreciated. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Got what I asked for. Andy went the extra mile to make it happen. Thank you.
    Response from Vertu SEAT Derby
    Dear Karen R.,

    Thank you for your wonderful review! We're delighted that Andy went the extra mile to meet your needs. Your satisfaction is our priority, and we appreciate your feedback. If you need anything else in the future, feel free to reach out.

    Kind regards,
    Kerry
  • Rating 5.0
    Andy looked after me very well. Polite and friendly. Thank you. Pleasure doing business with you.
    Response from Vertu SEAT Derby
    Hello Karen R.,

    Thank you for your wonderful review! We're thrilled that Andy provided excellent service and made your experience enjoyable. Your kind words mean a lot to us. If you need anything else or have more feedback, feel free to reach out. We look forward to serving you again!

    Kind regards,
    Kerry
  • Rating 5.0
    We had a wonderful experience, purchasing our vehicle for my son He has just passed his test and was very eager to get on the road. The showroom was fantastic. Ordered the car and get it here as quick as possible so he can get on the road.
    Highly recommend this company for their service hospitality and put their customers first.
    Response from Vertu SEAT Derby
    Dear Kieran

    Thank you so much for taking the time to share your wonderful experience with us at Vertu SEAT Derby. We are thrilled to hear that you and your son had a positive experience purchasing his vehicle. Congratulations to your son on passing his test! It's great to know that our team was able to assist in getting him on the road quickly.

    We strive to provide excellent service and hospitality, and it’s rewarding to hear that our efforts made a difference for you. Your recommendation means a lot to us, and we truly appreciate your kind words.

    If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We wish your son many safe and happy miles in his new car!

    Best regards,

    Dean
  • Rating 5.0
    Dealer we spoke to was welcoming and very helpful, arranged everything for me, expecting delivery shortly
    Response from Vertu SEAT Derby
    Hello Diane,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our team welcoming and helpful. It's wonderful to know that everything was arranged smoothly for you. We hope you enjoy your new mobility equipment and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very good experience. Joe made it enjoyable he was professional and had exceptional knowledge of the car and everything else really.
    Response from Vertu SEAT Derby
    Hello Jozef

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a very good experience at Vertu SEAT Derby. Joe will be delighted to know that his professionalism and exceptional knowledge made your visit enjoyable. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    They was very friendly no problems at all
    Response from Vertu SEAT Derby
    Hello Katie D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very friendly and that your experience with us was problem-free. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu SEAT Derby.

    Kind regards,
    Matthew
  • Rating 5.0
    Andy was great with nice car I got well happy with it 10 out 10
    Response from Vertu SEAT Derby
    Hello Stuart,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a great experience with Andy and that you're well happy with your new car. Your satisfaction is our top priority, and it's wonderful to know we hit the mark for you. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Kerry
  • Rating 5.0
    Very helpful Joe at seat derby
    Response from Vertu SEAT Derby
    Dear Mumtaz B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Joe was able to assist you effectively at Vertu SEAT Derby. Providing excellent service is our top priority, and it's always gratifying to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Joe and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    My experience is 10/10. Cannot fault anything. Absolutely outstanding
    Response from Vertu SEAT Derby
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Your service was excellent and consistently reliable throughout. I truly appreciate the great experience thank you!
    Response from Vertu SEAT Derby
    Hi Andrea, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Amazing service from the dealer, Joe Miller, and the car i chose was an amazing choice and a great price
    Response from Vertu SEAT Derby
    Good afternoon Alfie. Thank you so much for your kind words! We are so happy to hear that Joe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Had a very good experience with Ollie who was very knowledgeable and sorted everything out for us on the day of collection
    Response from Vertu SEAT Derby
    Hello Nazish

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ollie was able to assist you effectively and make your collection day a smooth process. Your kind words and perfect rating mean a lot to us, and we are delighted that you had a very good experience at Bristol Street Motors SEAT Derby. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Olly was axing throughout, any hurdle we came across he helped resolve it. Got me the car I want and was extremely helpful. Listened to what I wanted and provided an amazing customer service
    Response from Vertu SEAT Derby
    Thank you so much for your kind words! We are so happy to hear that Olly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    The dealership was very helpful and transparent thoughtout and helped us out a lot
    Response from Vertu SEAT Derby
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 4.0
    Everything explained.Smooth process.Friendly helpful staff.
    Response from Vertu SEAT Derby
    Good morning William. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
  • Rating 5.0
    Joe M and Fitz were so so welcoming, i had the best experience considering i struggle around near people but they explained things really well and were so welcoming and comforting! I am so happy with the customer service it was amazing! I will also add the hot drink machine was definitely of use!! :)
    Response from Vertu SEAT Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    The lady was very polite and answered all my questions. She managed to sort out for my vehicle to be ready earlier so I could miss the rush hour traffic. Thank you.
    Response from Vertu SEAT Derby
    Good afternoon Beverley. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great communication really helpful guys and would definitely recommend 👌
    Response from Vertu SEAT Derby
    Hi Nicky. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry

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