Motability Scheme at Vertu CUPRA Derby

Motability Scheme at Vertu CUPRA Derby

4.9
Rating 4.9
(54 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Locomotive Way
Pride Park
Derby DE24 8SQ
GB
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Phone Number
Call Vertu CUPRA Derby on 0330 178 5644
0330 178 5644
0330 178 5644
Website

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Email

admin@internetenquiries.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Fitzalbert Martin
  • Ryan Edwards
  • Olly Otton
  • Matthew Kelly
  • Andrew Lawrence
  • Keisi Hutchinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Smith
  • John Leach
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu CUPRA Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu CUPRA Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu CUPRA Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu CUPRA Derby on 03301785644 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Vertu CUPRA Derby

  • Rating 5.0
    Keisi was amazing, informative and super friendly making me feel at ease with the whole process. I can’t thank her enough
    Response from Vertu CUPRA Derby
    Dear Shaquila M.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Keisi was able to provide you with such an amazing and informative experience. It's fantastic to know that she made you feel at ease throughout the process. Your kind words and perfect rating mean a lot to us and will certainly be shared with Keisi and the rest of our team.

    We are committed to providing exceptional service and ensuring our customers feel valued and supported. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind review.

    Best regards,

    Liza.
  • Rating 5.0
    Really friendly, informative and kind. He explained all the options available in the vehicle I was interested in. Explained the differences in different models. Showed me the benefits of the vehicle and allowed a test drive. I was very pleased with the service provided. Everything was simple and easy. Would definitely recommend going to Cupra.
    Response from Vertu CUPRA Derby
    Dear Laiba

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Vertu CUPRA Derby. It's great to know that our team was able to provide you with friendly, informative, and kind service while exploring the vehicle options. We always strive to make the process as simple and easy as possible for our customers, and it's rewarding to hear that we succeeded in doing so for you.

    Your recommendation means a lot to us, and we are delighted that you were pleased with the service provided. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu CUPRA Derby.

    Best regards,

    Dawn

    Vertu CUPRA Derby
  • Rating 5.0
    Amazing experience, amazing, pleasant and friendly staff. A straight forward experience. I would highly recommend the dealership.
    Response from Vertu CUPRA Derby
    Dear Hayden

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Vertu CUPRA Derby. Our team takes great pride in providing pleasant and friendly service, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we are grateful for your support. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Keisi was very helpful, answered any questions i had, went above and beyond to find my car quicker than expected.

    Thanks Keisi for all your help.
    Response from Vertu CUPRA Derby
    Dear Candice

    Thank you so much for taking the time to share your positive experience with us at Vertu CUPRA Derby. We are thrilled to hear that Keisi was able to assist you effectively and exceed your expectations in finding your car. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Keith
  • Rating 5.0
    Vertu cupra derby were first class in all aspects of my mobility sale
    Fine detail 100%.
    Response from Vertu CUPRA Derby
    Dear Robert

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a first-class experience with your mobility sale at Vertu CUPRA Derby. Our team is dedicated to providing detailed and exceptional service, and it’s incredibly rewarding to know that we met your expectations.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

    Warm regards,

    Keith
  • Rating 5.0
    Fitz Martin - Very knowledgeable, accommodating & had excellent customer service
    Response from Vertu CUPRA Derby
    Hello Daniel E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Fitz Martin provided you with knowledgeable and accommodating service. At Vertu CUPRA Derby, we strive to offer excellent customer service, and it's great to know that Fitz met your expectations. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Fitz and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Andy was very good
    Response from Vertu CUPRA Derby
    Hello Kevin,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with Andy at Vertu CUPRA Derby. Providing excellent service is our top priority, and it's wonderful to know that Andy met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    His name was olly. And he was great.
    I turned up without an appointment and was seen and dealt with straight away.
    Was very thorough In explaining things for me, and everything went smoothly.
    Response from Vertu CUPRA Derby
    Hello Stacey P.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Olly was able to assist you promptly and provide thorough explanations during your visit. It's wonderful to know that everything went smoothly for you. Your feedback is greatly appreciated and will be shared with Olly and the team. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    very simple and straight forward
    Response from Vertu CUPRA Derby
    Hello Karsim H.,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our service very simple and straightforward. At Vertu CUPRA Derby, we strive to make the process as seamless as possible for our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards,
    Matthew
  • Rating 5.0
    Brill
    Response from Vertu CUPRA Derby
    Hello James R.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a "brill" experience with us at Vertu CUPRA Derby. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Very thorough and caring
    Response from Vertu CUPRA Derby
    Hello Robert P.,

    Thank you for your positive review! We're delighted to know you found our service thorough and caring. At Vertu CUPRA Derby, we aim to provide the best experience for our customers, and your feedback is invaluable. If you need further assistance, please reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    Very professional felt very welcome and they took the time to make sure we was happy with the car A+++++
    Response from Vertu CUPRA Derby
    Dear Sophie
    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt welcomed and appreciated the professionalism of our team at Vertu CUPRA Derby. Ensuring our customers are happy with their experience and their vehicle is our top priority, and your feedback is incredibly rewarding to hear.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vertu CUPRA Derby Team
  • Rating 5.0
    Excellent highly recommend
    Response from Vertu CUPRA Derby
    Hello Kerris T.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu CUPRA Derby. Your recommendation means a lot to our team, and we are delighted to know that we could meet your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Matthew
  • Rating 5.0
    Really nice guy very helpful
    Response from Vertu CUPRA Derby
    Hello Tamara,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Vertu CUPRA Derby. It's great to know that our staff was able to assist you effectively. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Fitz was great. He was very professional and answered any question we had. He was very thorough with the talk through of the car. He kept us updated on the progress at all times.
    Response from Vertu CUPRA Derby
    Hello Emily,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Fitz provided you with a professional and thorough experience. Keeping our customers informed and ensuring they feel confident in their choices is a top priority for us at Vertu CUPRA Derby. Your feedback is greatly appreciated and will be shared with Fitz and the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Vertu CUPRA Derby Team
  • Rating 5.0
    .
    Response from Vertu CUPRA Derby
    Hello Macauley N.,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating!

    Best regards,
    The Vertu CUPRA Derby Team, Danielle
  • Rating 5.0
    Brilliant service,Joe who dealt with us was very professional and helped us set up the car ect, we did notice a mark on the boot which in turned out to be a scratch but he's noted it via phone and email.
    Overall would highly recommend to any
    Response from Vertu CUPRA Derby
    Hello Gavin,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received brilliant service from Joe and that he was able to assist you professionally in setting up your car. We appreciate your understanding regarding the scratch on the boot and are glad that Joe has addressed it promptly.

    Your recommendation means a lot to us, and we are delighted to know that you would highly recommend our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Liza.
  • Rating 5.0
    Very good
    Response from Vertu CUPRA Derby
    Dear Nasreen

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Vertu CUPRA Derby. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    We are very happy with our experience with cupra dealer in derby. Everything went so fast and smoothly we was very surprised, and the staff was so helpful and very welcoming, the went over and beyond to make sure everyone was happy, we appreciate everything they done for us,
    Response from Vertu CUPRA Derby
    Dear Negar,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Vertu CUPRA Derby. Our team strives to provide exceptional service, and it’s rewarding to know that we exceeded your expectations. Your kind words about our staff and the smooth process mean a lot to us. We truly appreciate your support and look forward to serving you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Really helpful an kind
    Response from Vertu CUPRA Derby
    Hello Chanel

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be helpful and kind. Providing excellent service is our top priority, and it's always rewarding to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu CUPRA Derby.

    Best regards, Dawn
    The Motability Scheme Team at Vertu CUPRA Derby

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