Motability Scheme at Bristol Street Motors CUPRA Derby

Motability Scheme at Bristol Street Motors CUPRA Derby

4.8
Rating 4.8
(26 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Locomotive Way
Pride Park
Derby DE24 8SQ
GB
Phone Number
Call Bristol Street Motors CUPRA Derby on 0330 178 5644
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Fitzalbert Martin
  • Olly Otton
  • Matthew Kelly
  • Andrew Lawrence
  • Keisi Hutchinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Smith
  • John Leach
  • Luke Tooth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors CUPRA Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Bristol Street Motors CUPRA Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors CUPRA Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors CUPRA Derby on 03301785644 to make an appointment with our Motability Scheme specialist.

Reviews at Bristol Street Motors CUPRA Derby

  • Rating 5.0
    Had an absolutely fantastic experience, we dealt mainly with Ollie who was a joy, he made us feel relaxed and couldn't do enough for us. Would highly recommend Bristol street motors .
    Response from Bristol Street Motors CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Ollie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Absolutely amazing sales guy called olly, I really appreciate him guiding me through and such a genuine person thankyou
    Response from Bristol Street Motors CUPRA Derby
    Good afternoon Rachel. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Fitz and the dealership was fantastic very professional,customer care was the best in all the cars I had over the years
    Response from Bristol Street Motors CUPRA Derby
    Good afternoon, Lee . Thank you so much for your kind words! We are so happy to hear that Fitz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Had the best experience with CUPRA. Nothing was too much, very helpful finding me my perfect car. Massive thanks to Andrew Lawrence.
    Response from Bristol Street Motors CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Andrew was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Very helpful. Very accommodating and as it was my first time felt in good hands
    Response from Bristol Street Motors CUPRA Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Thank you Fitz!
    Response from Bristol Street Motors CUPRA Derby
    Good afternoon, James . Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Great stuff 👍🏽
    Response from Bristol Street Motors CUPRA Derby
    Hi Nasar, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Perfect
    Response from Bristol Street Motors CUPRA Derby
    Hi Andrew, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Nothing was to much trouble. Olly went above and beyond.

    Thank you very much xx
    Response from Bristol Street Motors CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Olly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Fitz was an absolute star, made the experience very enjoyable,, he's a credit to Bristol Street Motors
    Response from Bristol Street Motors CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Fitz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    We ordered the car from Fitz and picked the car up from Andy/Andrew, both gentlemen were fantastic, warm and welcoming.. and nothing was too much trouble. We even recommended them to my father in law who has also ordered his first motability car with them! We visited several different dealerships when trying to find the right car and none of them were as friendly and welcoming as the team at Cupra derby! Nothing too much trouble. Will keep recommending them to friends and family! Thanks again for a smooth journey from ordering to collection!
    Response from Bristol Street Motors CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Fitz and Andy were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Fantastic place! Olly is a fantastic guy, giving me all the information I needed to know, kept me in touch along the way! Would definitely recommend using their customer service!
    Response from Bristol Street Motors CUPRA Derby
    Hi Christine Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Olly Many thanks Keith
  • Rating 5.0
    we have had very good experience with Cupra Derby. We have been seen by Keize, very nice lady who answered all of our questions and took us smoothly through the whole process of ordering the car. i would highly recommend their service.
    Response from Bristol Street Motors CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Keize was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Staff are very friendly.
    Response from Bristol Street Motors CUPRA Derby
    Good afternoon John. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Absolutely fantastic customer service from Fitz … very warm and welcoming… knowledgeable and understanding. Nothing too much trouble. Will definitely use again! Asset to the company!!
    Response from Bristol Street Motors CUPRA Derby
    Hi Sarah, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Fitz . Many thanks Keith
  • Rating 5.0
    Olly was brilliant, explained everything and spent time setting my new car up. Thank you Olly.
    Response from Bristol Street Motors CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Olly was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    The customer service team and the person I deal with is very friendly , kind and helpful .
    Excellent customer service
    Response from Bristol Street Motors CUPRA Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Helpful staff who knew the motorbiking scheme really well. Very easy
    Response from Bristol Street Motors CUPRA Derby
    Good morning Finley. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Keisi Hutchinson Excellent people skills
    Response from Bristol Street Motors CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Kelsi was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 1.0
    Nope
    Response from Bristol Street Motors CUPRA Derby
    Good afternoon James. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean.

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