Motability Scheme at Vertu CUPRA Derby

Motability Scheme at Vertu CUPRA Derby

4.9
Rating 4.9
(43 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Locomotive Way
Pride Park
Derby DE24 8SQ
GB
Get directions
Phone Number
Call Vertu CUPRA Derby on 0330 178 5644
0330 178 5644
0330 178 5644
Website

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Email

admin@internetenquiries.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Fitzalbert Martin
  • Olly Otton
  • Matthew Kelly
  • Andrew Lawrence
  • Keisi Hutchinson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Rebecca Smith
  • John Leach
  • Luke Tooth
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu CUPRA Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu CUPRA Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu CUPRA Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu CUPRA Derby on 03301785644 to make an appointment with our Motability Scheme specialist.

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Reviews at Vertu CUPRA Derby

  • Rating 5.0
    Very professional felt very welcome and they took the time to make sure we was happy with the car A+++++
    Response from Vertu CUPRA Derby
    Dear Sophie
    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt welcomed and appreciated the professionalism of our team at Vertu CUPRA Derby. Ensuring our customers are happy with their experience and their vehicle is our top priority, and your feedback is incredibly rewarding to hear.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Vertu CUPRA Derby Team
  • Rating 5.0
    Excellent highly recommend
    Response from Vertu CUPRA Derby
    Hello Kerris T.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu CUPRA Derby. Your recommendation means a lot to our team, and we are delighted to know that we could meet your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Matthew
  • Rating 5.0
    Really nice guy very helpful
    Response from Vertu CUPRA Derby
    Hello Tamara,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Vertu CUPRA Derby. It's great to know that our staff was able to assist you effectively. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Fitz was great. He was very professional and answered any question we had. He was very thorough with the talk through of the car. He kept us updated on the progress at all times.
    Response from Vertu CUPRA Derby
    Hello Emily,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Fitz provided you with a professional and thorough experience. Keeping our customers informed and ensuring they feel confident in their choices is a top priority for us at Vertu CUPRA Derby. Your feedback is greatly appreciated and will be shared with Fitz and the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Vertu CUPRA Derby Team
  • Rating 5.0
    .
    Response from Vertu CUPRA Derby
    Hello Macauley N.,

    Thank you so much for taking the time to leave us a review and for giving us a perfect 5-star rating!

    Best regards,
    The Vertu CUPRA Derby Team, Danielle
  • Rating 5.0
    Brilliant service,Joe who dealt with us was very professional and helped us set up the car ect, we did notice a mark on the boot which in turned out to be a scratch but he's noted it via phone and email.
    Overall would highly recommend to any
    Response from Vertu CUPRA Derby
    Hello Gavin,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received brilliant service from Joe and that he was able to assist you professionally in setting up your car. We appreciate your understanding regarding the scratch on the boot and are glad that Joe has addressed it promptly.

    Your recommendation means a lot to us, and we are delighted to know that you would highly recommend our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Liza.
  • Rating 5.0
    Very good
    Response from Vertu CUPRA Derby
    Dear Nasreen

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Vertu CUPRA Derby. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    We are very happy with our experience with cupra dealer in derby. Everything went so fast and smoothly we was very surprised, and the staff was so helpful and very welcoming, the went over and beyond to make sure everyone was happy, we appreciate everything they done for us,
    Response from Vertu CUPRA Derby
    Dear Negar,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Vertu CUPRA Derby. Our team strives to provide exceptional service, and it’s rewarding to know that we exceeded your expectations. Your kind words about our staff and the smooth process mean a lot to us. We truly appreciate your support and look forward to serving you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Really helpful an kind
    Response from Vertu CUPRA Derby
    Hello Chanel

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be helpful and kind. Providing excellent service is our top priority, and it's always rewarding to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu CUPRA Derby.

    Best regards, Dawn
    The Motability Scheme Team at Vertu CUPRA Derby
  • Rating 5.0
    Very good experience.
    Olly was a great chap that helped us through everything .
    Response from Vertu CUPRA Derby
    Good afternoon Amaan. Thank you so much for your kind words! We are so happy to hear that Olly was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Amazing help and support throughout from Olly.
    Response from Vertu CUPRA Derby
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Olly Many thanks Keith
  • Rating 5.0
    Olly was brilliant
    Response from Vertu CUPRA Derby
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Olly Many thanks Keith
  • Rating 5.0
    Excellent from start to finish. Andy and Matthew were both brilliant. Arranged an appointment for me during an event week when showroom was closed to public. Test drove the same day. Ordering was just a straight forward and got an excellent deal with some extras.
    Response from Vertu CUPRA Derby
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Managed to get an appointment even on the week of a VIP event. Test drove on the Tuesday and ordered Friday lunchtime. Straight forward process. Even got an excellent deal off the manager.
    Response from Vertu CUPRA Derby
    Hi Samantha. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Olly was a very efficient friendly salesman, thankyou
    Response from Vertu CUPRA Derby
    Good afternoon, Rachel . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    1st class service from start to finish
    Response from Vertu CUPRA Derby
    Good afternoon Elizabeth. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent
    Response from Vertu CUPRA Derby
    Good afternoon, Balvir . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Had an absolutely fantastic experience, we dealt mainly with Ollie who was a joy, he made us feel relaxed and couldn't do enough for us. Would highly recommend Bristol street motors .
    Response from Vertu CUPRA Derby
    Thank you so much for your kind words! We are so happy to hear that Ollie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Absolutely amazing sales guy called olly, I really appreciate him guiding me through and such a genuine person thankyou
    Response from Vertu CUPRA Derby
    Good afternoon Rachel. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Fitz and the dealership was fantastic very professional,customer care was the best in all the cars I had over the years
    Response from Vertu CUPRA Derby
    Good afternoon, Lee . Thank you so much for your kind words! We are so happy to hear that Fitz was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

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