The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stoneacre MG Derby
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. 2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- Darren Hatton
- Paul Stedman
- Thomas Lock
- Sam Cross
- Arron Sheppard
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 17:30 |
Tuesday | 08:30 - 17:30 |
Wednesday | 08:30 - 17:30 |
Thursday | 08:30 - 17:30 |
Friday | 08:30 - 17:30 |
Saturday | 08:30 - 12:30 |
Sunday | Closed |
Motability service specialists:
- Iain Carr
- Paul Lewis
Accessibility features at Stoneacre MG Derby
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stoneacre MG Derby
- Rating 5.0Mar 8, 2024Sam was brilliant with usResponse from Stoneacre MG DerbyMar 11, 2024Hello Julie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 26, 2024Very gooc man was so polite and helpful I was very nervous as I hadnever driven an automatic car.Response from Stoneacre MG DerbyFeb 27, 2024Hi Joel, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 21, 2024Very good and quick response nice people ,,my name :Vojtech MrocResponse from Stoneacre MG DerbyFeb 22, 2024Hi Vojtech, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 21, 2024Very good polite salesman very helpful explaining everything.Response from Stoneacre MG DerbyFeb 22, 2024Hi Joel, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Feb 5, 2024They were friendly and very welcoming they couldn't do enough for you. I would recommend to anybody. Made the experience much betterResponse from Stoneacre MG DerbyFeb 6, 2024Hi Nigel, Thank you for your great review. We’re so happy your visit at Stoneacre Derby went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 5.0Jan 31, 2024Excellent service, courtesy car was ready when we arrived. Report was sent by phone. Staff were excellent and very helpful and informative 👍Response from Stoneacre MG DerbyJan 31, 2024Hi Rosemary, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 23, 2024So good and nice PeopleResponse from Stoneacre MG DerbyJan 23, 2024Hi Gemma, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 11, 2024Fantastic Sam Cross at the dealership was brilliant the new car is fantasticResponse from Stoneacre MG DerbyJan 12, 2024Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 11, 2024Wery goodvcompanyResponse from Stoneacre MG DerbyJan 11, 2024Hi Marek, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 8, 2024Very niceResponse from Stoneacre MG DerbyJan 9, 2024Hi Gemma, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jan 6, 2024Excellent serviceResponse from Stoneacre MG DerbyJan 8, 2024Hi Kevin, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which he provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Dec 28, 2023Excellent all round serviceResponse from Stoneacre MG DerbyDec 29, 2023Hi Joseph, Many thanks for your review. It's great to hear that your visit at Stoneacre Derby went so smoothly. We'll be sure to pass on this positive feedback to the team. If you could share your experience with your friends and family, too, we'd really appreciate it. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 5.0Dec 20, 2023Very goodResponse from Stoneacre MG DerbyDec 21, 2023Hi George, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Nov 24, 2023Service came and collected it and dropped it off. Couldn’t ask for much more Send me a video on the items they was check-in brilliant serviceResponse from Stoneacre MG DerbyNov 29, 2023Hi Henry, Thank you for your great review. We’re so happy your visit at Stoneacre Derby went so smoothly. I will be sure to pass on this positive feedback to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, SB ^ @ Stoneacre Head Office
- Rating 1.0Nov 20, 2023No paperwork or details on what's happening. Pick up and drop off driver didn't have any paperwork for me. Car wasn't washed which is what they said they'd do. Fuel used which isn't a problem but wasn't explained this wouldn't be replaced and the cost would fall on me. I had to call for the video to be sent. Not a good experience this time to say the first three were amazing.Response from Stoneacre MG DerbyNov 21, 2023Hi Kurtis, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 4.0Nov 20, 2023Staff courteous and car collected early, but it wasn’t valeted out as set out in the booking document I received, neither did I receive a video of the service. When we first took the car out next day the horn kept beeping at us, and there were beeps from some other alerts in the car. Then the car appeared to reset itself the next day and things settled down.Response from Stoneacre MG DerbyNov 21, 2023Hi Richard, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 23, 2023Sam is an absolute gent ,made everything so easy
Thanks
P.s totally love our new carResponse from Stoneacre MG DerbyOct 24, 2023Hi Charmaine, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Sam, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 5.0Oct 16, 2023Really thought the staff were so friendly & welcoming. Also they were very informative about what cars are available for me/ us.Response from Stoneacre MG DerbyOct 17, 2023Hi Rebecca, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 4.0Oct 6, 2023Service team good car back clean inside and out, however the courtesy car was very messy inside especially the boot!!Response from Stoneacre MG DerbyOct 9, 2023Hi Tony, Thank you for the review! We really appreciate you taking the time to feedback and will pass this on to the team. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Oct 5, 2023Sam was very helpful and helped us outResponse from Stoneacre MG DerbyOct 6, 2023Hi Jeannette, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office