Motability Scheme at Read Hyundai Derby

4.8
Rating 4.8
(266 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Contact information

Address
The Parker Centre
Mansfield Road
Derby DE21 4SZ
GB
Phone Number
Call Read Hyundai Derby on 01332 372555
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Aaron Wellard
  • Adam Ferdinando
  • Garry Adams
  • Nigel Ducker
  • Sienna Vine
  • Jak Cortez
  • Elliott Simmonds
  • Hollie Slater
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Tom Ruzicka
  • Felicity Robinson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Read Hyundai Derby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Read Hyundai Derby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Read Hyundai Derby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Read Hyundai Derby on 01332372555 to make an appointment with our Motability specialist.

Reviews at Read Hyundai Derby

  • Rating 5.0
    Very professional
    Response from Read Hyundai Derby
    Hello Ian B.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very professional. At Read Hyundai Derby, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Read Hyundai Derby Team
  • Rating 4.0
    Friendly staff
    2 mugs of tea provided
    But had to wait for 3 hours!?
    Response from Read Hyundai Derby
    Dear Jacqueline H.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff friendly and appreciated the refreshments during your visit. However, we sincerely apologise for the extended wait time you experienced. We understand how valuable your time is, and we're committed to improving our service to ensure a more efficient experience for our customers in the future. Your feedback is invaluable in helping us make these improvements. If there's anything else you'd like to discuss, please feel free to reach out. We hope to have the opportunity to serve you better next time.

    Best regards,
    The Motability Scheme Team at Read Hyundai Derby
  • Rating 5.0
    Phil was great throughout, really helped me understand the process and was friendly and informative
    Response from Read Hyundai Derby
    Dear Jacqueline C.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Phil was able to assist you effectively and make the process clear and enjoyable. Providing friendly and informative service is something we strive for, and it's great to know that Phil delivered on this promise. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Read Hyundai Derby
  • Rating 5.0
    Excellent friendly and helpful staff
    Response from Read Hyundai Derby
    Hello Debra,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be friendly and helpful during your visit. Providing excellent service is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Read Hyundai Derby.

    Best regards,
    The Motability Scheme Team at Read Hyundai Derby
  • Rating 5.0
    Prompt polite service, friendly staff
    Response from Read Hyundai Derby
    Hello Amy C.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced prompt and polite service from our friendly staff. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Read Hyundai Derby
  • Rating 4.0
    Good
    Response from Read Hyundai Derby
    Hello Faye,

    Thank you for taking the time to leave us a review. We're pleased to hear that you had a good experience with us at Read Hyundai Derby. Your feedback is important to us as we strive to provide the best service possible. If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Read Hyundai Derby
  • Rating 5.0
    Very friendly and informative.
  • Rating 5.0
    Very knowledgeable. Excellent service
  • Rating 5.0
    Many thanks
  • Rating 4.0
    The whole team where very helpful and nothing was too much trouble. Overall a Plesant experience.
    Response from Read Hyundai Derby
    Dear Clive,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our team helpful and that you had a pleasant experience at Read Hyundai Derby. Your satisfaction is important to us, and we appreciate your kind words.

    If there's anything more we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Read Hyundai Derby
  • Rating 5.0
    Absolutely brilliant experience made it a pleasure to order our replacement mobility car. Top marks for everything.
  • Rating 1.0
    Very disappointed with the appalling service by reads. Would really appreciate a phone call from the manager himself. 😡😡
  • Rating 5.0
    Hollie was very supporting from the start to the handover, she answered all of our questions and was very approachable. The handover was very easy process and we were very happy with the service.
  • Rating 5.0
    Sue the receptionist went above an beyond to get my car back on the road. Excellent service
  • Rating 5.0
    Amazing very helpful and informative and very polite would definitely recommend
  • Rating 5.0
    Apart from late arrival to pick car up no worries.
    Thanks for cleaning it!!
  • Rating 5.0
    Amazing and very supportive and took customers service to the next level would definitely recommend them
  • Rating 5.0
    Elliott from Hyundai was brilliant we wouldn’t go anywhere else now
  • Rating 5.0
    Always knowledgable, polite and friendly. Thankyou Hollie and Hyundai who have been great for the second time now.
  • Rating 5.0
    Thanks Veri nice

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