Motability Scheme at Stoneacre Volvo Lincoln

4.6
Rating 4.6
(27 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre Volvo Lincoln

Motability Scheme at Stoneacre Volvo Lincoln

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.

You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you.
We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.

Contact Stoneacre Volvo Lincoln on 01522501701 to make an appointment with our Motability specialist.

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Contact information

Address
Lincolnfields
Cheshire Road
Lincoln LN6 3SR
GB
Get directions
Phone Number
Call Stoneacre Volvo Lincoln on 01522 501701
01522 501701
01522 501701
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Richard Duffy
  • Daniel Burn
  • Phil Owen
  • Matt Offley
  • Thomas Phipps
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Thomas Austin
  • Rebecca Brompton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Volvo Lincoln

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Volvo Lincoln

  • Rating 5.0
    All of the staff are very friendly and we where treated very well
    Response from Stoneacre Volvo Lincoln
    Hello Anthony,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and that you were treated well during your visit. At the Motability Scheme at Stoneacre Volvo Lincoln, we strive to provide the best possible service to all our customers, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Volvo Lincoln
  • Rating 5.0
    Excellent sales person Rick was very patient and explained every thing fully
    Response from Stoneacre Volvo Lincoln
    Dear Christopher T.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Rick at the Motability Scheme at Stoneacre Volvo Lincoln. Rick is indeed a valuable member of our team, and it's great to know that his patience and thorough explanations made your visit enjoyable.

    Your feedback is incredibly important to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    We look forward to seeing you again!

    Best regards,

    The Motability Scheme Team at Stoneacre Volvo Lincoln
  • Rating 5.0
    Excellent service and pleasant staff xx
    Response from Stoneacre Volvo Lincoln
    Dear Richard N.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our staff pleasant during your visit to the Motability Scheme at Stoneacre Volvo Lincoln. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Warm regards,

    The Motability Scheme Team at Stoneacre Volvo Lincoln
  • Rating 5.0
    Excellent service and pleasant staff
    Response from Stoneacre Volvo Lincoln
    Dear Richard N.,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you received excellent service and found our staff pleasant during your visit to the Motability Scheme at Stoneacre Volvo Lincoln. Your feedback is incredibly valuable to us and motivates our team to continue providing the best possible service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Warm regards,

    The Motability Scheme Team at Stoneacre Volvo Lincoln
  • Rating 5.0
    Excellent service provided by stoneacre motorbility advisor
    The advisor was very knowledgeable and assisted me throughout the whole process.
    Response from Stoneacre Volvo Lincoln
    Dear Yvonne T.,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you received excellent service from our Motability advisor at Stoneacre Volvo Lincoln. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Stoneacre Volvo Lincoln Team
  • Rating 5.0
    Rick was so helpful
    Response from Stoneacre Volvo Lincoln
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Rick was able to assist you effectively and make your experience with us a positive one. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Volvo Lincoln Team
  • Rating 5.0
    Was very helpful and knowledgeable we had a great test drive too.
    Response from Stoneacre Volvo Lincoln
    Dear Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and knowledgeable, and that you enjoyed your test drive. Providing excellent service and ensuring a great experience for our customers is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Stoneacre Volvo Lincoln.

    Best regards,
    The Stoneacre Volvo Lincoln Team
  • Rating 5.0
    Matt is always very helpful and polite towards us every time we see him .
    Response from Stoneacre Volvo Lincoln
    Hi Kaitlyn, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Hi, my name is James Taylor. We went over to Lincoln Volvo. They were very helpful. Tom the salesman explained everything about the car. We took the car for test drive and it was amazing. Tom did a very good job. Thank you.
    Response from Stoneacre Volvo Lincoln
    Hello James and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    We where greatly impressed with the service we got off your staff better than the staff at BMW Boston
    Response from Stoneacre Volvo Lincoln
    Hi Anthony, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    Very helpful and explained everything in detail
    Response from Stoneacre Volvo Lincoln
    Hello Kaleb and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very nice people and helpful
    Response from Stoneacre Volvo Lincoln
    Hello Douglas and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Brilliant excellent service
    Response from Stoneacre Volvo Lincoln
    Hi Lee, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    Experience was smooth from start to finish
    Response from Stoneacre Volvo Lincoln
    Hi Lisa, Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    Tom Phipps was amazing he was so kind and very helpful he made the whole thing so relaxed and not stress at all. He always kept me updated with everything not once did I have to
    Chase anything up and I wasn’t left with any questions he covered everything. He was so kind thank you
    Response from Stoneacre Volvo Lincoln
    Hi Toni, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    I found them very kind, very helpful and very clear and made the whole experience easy and enjoyable
    Response from Stoneacre Volvo Lincoln
    Hello Toni and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Matt was great, explained everything in detail and answered all my questions, very quick and efficient
    Response from Stoneacre Volvo Lincoln
    Hi Lisa, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    You have my opinion
    Response from Stoneacre Volvo Lincoln
    Hello Leslie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    If it wasn't for Toni on service desk would off been lower , people walking past not even a morning/afternoon, car not in on time said waiting to be clean wasn't cleaned only washed so the technician doesn't get dirty hands .Toni keeper me informed and the only one appear to be working
    Response from Stoneacre Volvo Lincoln
    Hi Sean, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Excellent customer service
    Response from Stoneacre Volvo Lincoln
    Hi Julie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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