Motability Scheme at Group 1 BMW Lincoln

4.5
Rating 4.5
(26 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Roman Way
South Hykeham
Lincoln LN6 9UH
GB
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Phone Number
Call Group 1 BMW Lincoln on 01522 690000
01522 690000
01522 690000
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Nigel Emberton
  • Charlotte Covell-Rendel
  • Antony Hall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Peter Mizen
  • Harry Gill
  • Jessica Rose
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 BMW Lincoln

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 BMW Lincoln

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs. Group 1 Lincoln BMW are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of BMW models available on the Motability Scheme.

When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.

You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists. Alternatively, we can discuss which BMW best suits from the comfort of your home.

Contact Group 1 BMW Lincoln on 01522690000 to make an appointment with our Motability specialist.

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Reviews at Group 1 BMW Lincoln

  • Rating 5.0
    Amazing experience at bmw! Charlotte was very helpful and explained everything! Highly recommend.
    Response from Group 1 BMW Lincoln
    Hello Emma,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Group 1 BMW Lincoln. Charlotte will be delighted to know that her assistance made a positive impact on your visit. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again in the future!

    Best regards,
    The Group 1 BMW Lincoln Team
  • Rating 3.0
    They were fine, only thing I would have to say is I had to go in just for a brake fluid change and then for a service & not seperately which was a bit of a pain being a motorbility car.
    They do no collection and delivery anymore. So all I could do was wait as we live too far away.
    Response from Group 1 BMW Lincoln
    Dear Sasha,

    Thank you for taking the time to share your feedback with us. We appreciate your input and are sorry to hear about the inconvenience you experienced with the scheduling of your brake fluid change and service. We understand how important it is for our customers to have a seamless experience, especially when it comes to mobility needs.

    We apologize for any inconvenience caused by the lack of collection and delivery services. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our services.

    Thank you once again for your feedback, and we hope to have the opportunity to serve you better in the future.

    Best regards,
    The Motability Scheme Team at Group 1 BMW Lincoln
  • Rating 5.0
    Charlotte at BMW was fantastic from start to finish. Highly recommend.
    Response from Group 1 BMW Lincoln
    Dear Vanessa,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Charlotte provided you with fantastic service throughout your experience at Group 1 BMW Lincoln. Your recommendation means a lot to us, and we are delighted to know that we met your expectations.

    If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Best regards,

    Group 1 BMW Lincoln
  • Rating 5.0
    Great
    Response from Group 1 BMW Lincoln
    Hello Colin,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a great experience with us at Group 1 BMW Lincoln. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 BMW Lincoln
  • Rating 5.0
    Charlotte was, efficient, professional and friendly.
    Thank you
    Response from Group 1 BMW Lincoln
    Dear Richard,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Charlotte provided you with efficient, professional, and friendly service during your visit to Group 1 BMW Lincoln. Your feedback is incredibly valuable to us, and it is always rewarding to know when our team members make a positive impact.

    We are committed to maintaining high standards of service and ensuring that every customer has a great experience. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Group 1 BMW Lincoln.

    Best regards,

    Group 1 BMW Lincoln
  • Rating 5.0
    They have been excellent. On the very rare occasion I've had a problem, it's always been sort straight away and they are always helpful.
    Response from Group 1 BMW Lincoln
    We're glad you choose Lincoln BMW again, and again. Thank you for your 5-star review!
  • Rating 5.0
    Very helpful and within the timescale advised thank you
    Response from Group 1 BMW Lincoln
    Thank you for your 5-star review!
  • Rating 5.0
    Great service as usual. Aimee-Leigh looked after the whole process from start to finish and was very attentive.
    Always a pleasure to visit this dealership.
    Response from Group 1 BMW Lincoln
    Thank you for your fantastic review! We look forward to your next visit to Lincoln BMW.
  • Rating 5.0
    More than helpful
    Response from Group 1 BMW Lincoln
    Thank you for your 5-star review!
  • Rating 5.0
    Spot thanks.
    Response from Group 1 BMW Lincoln
    Thank you for your 5-star review!
  • Rating 5.0
    From the moment I went in to the showroom the whole experience was exceptional. The lady who helped us (Charlotte) was kind helpful knowledgeable and went above and beyond to help us out. Great service very happy thank you
    Response from Group 1 BMW Lincoln
    We're delighted to hear that you had an exceptional experience here at Lincoln BMW! Thank you for your brilliant feedback, and we look forward to seeing you again.
  • Rating 1.0
    Totally unimpressed with this dealership. Was told by the lady on reception that the cost of a loan car while my motability mini was in for service would be £30 plus fuel ( not true ) I found that reception not at all helpful
    Response from Group 1 BMW Lincoln
    Dear Thomas,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at our dealership and the inconvenience you faced regarding the loan car information. We strive to provide accurate and helpful service to all our customers, and it seems we fell short in this instance.

    Please know that your feedback is invaluable to us, and we are taking steps to ensure that such misunderstandings do not occur in the future. If you would like to discuss this matter further or if there is anything else we can do to assist you, please feel free to reach out to us directly.

    We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.

    Kind regards,

    Group 1 BMW Lincoln
  • Rating 5.0
    Efficient friendly atmosphere very helpful staff excellent service
  • Rating 5.0
    Best experience as usual
  • Rating 2.0
    My husband took my mobility car in for its service. Unfortunately, one of your workers didn’t appear to think he should have a mobility car and seemed to have great delight in broadcasting the car was mobility, whereby other customers could hear. We will be coming back to have a tyre fitted and I hope he doesn’t have the same experience.
  • Rating 5.0
    Great experience at Soper Lincoln. Jack was very informative, extremely helpful and knowledgeable. I don’t mind travelling to get the best people who actually care about their customers and their needs. Many thanks Jack Bentley !
  • Rating 5.0
    Very pleased with the progress of the car in the garage having the inspection of the service to the records to my mobility vehicle
    Time wise very happy with the service to my vehicle and myself very grateful and appreciated overall very pleased with everything that was carried out for my mobility vehicle
    I do not have any issues with the vehicle service on my vehicle so I thank everyone at the garage for everything they carried out on my mobility vehicle
  • Rating 5.0
    Top service as always
  • Rating 2.0
    No call to collect but saw it parked up when I arrived and still asked to wait 5/10 minutes. Health check showed needs new brake pads and discs but this was not offered
  • Rating 5.0
    Ross was just brilliant,nothing was too much trouble for him

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