Motability Scheme at Group 1 MINI Lincoln

4.9
Rating 4.9
(47 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Contact information

Address
Roman Way
South Hykeham
Lincoln LN6 9UH
GB
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Phone Number
Call Group 1 MINI Lincoln on 01522 690000
01522 690000
01522 690000
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Nigel Emberton
  • Charlotte Covell-Rendel
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Peter Mizen
  • Harry Gill
  • Jessica Rose
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 MINI Lincoln

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 MINI Lincoln

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Group 1 MINI Lincoln can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 MINI Lincoln on 01522690000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 MINI Lincoln

  • Rating 5.0
    Mini Group 1 garage, Lincoln

    V knowledgeable and helpful staff. Informative but not too pushy. The process was straightforward and easy.
    Thank you Mr N Emerson. Came away with great vehicle to meet my needs.
    Response from Group 1 MINI Lincoln
    Dear Julie,

    Thank you so much for taking the time to share your positive experience with us at Group 1 MINI Lincoln. We are thrilled to hear that you found our staff knowledgeable and helpful, and that the process was straightforward and easy for you. Mr. N Emerson will be delighted to know that he was able to assist you in finding a vehicle that meets your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Group 1 MINI Lincoln Team
  • Rating 5.0
    From the moment I contacted Mini @Group 1, I couldn’t have asked for better service, Nigel went above and beyond to help me.
    Response from Group 1 MINI Lincoln
    Dear Amanda,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with Group 1 MINI Lincoln was exceptional and that Nigel went above and beyond to assist you. Providing outstanding service is our top priority, and it’s incredibly rewarding to know that we met your expectations.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering the best service possible. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Group 1 MINI Lincoln. We look forward to serving you again!

    Warm regards,

    Group 1 MINI Lincoln Team
  • Rating 5.0
    Nigel was incredibly helpful and knowledgeable, quickly putting me at ease. I would have no hesitation in recommending him to others. Thank you.
    Response from Group 1 MINI Lincoln
    Dear Beverley,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Nigel was able to provide you with such a positive experience and that he made you feel at ease. Your kind words and recommendation mean a lot to us, and we will be sure to pass along your compliments to Nigel.

    We are committed to providing excellent service to all our customers, and your feedback is a great reminder of why we do what we do. If there is anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your support.

    Kind regards,
    The Motability Scheme Team at Group 1 MINI Lincoln
  • Rating 5.0
    Nigel was very attentive and had good knowledge of the system which made the whole process very pleasant and stress free
    Response from Group 1 MINI Lincoln
    Dear Julie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Nigel was able to provide you with attentive service and share his knowledge to make your experience pleasant and stress-free. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 MINI Lincoln.

    Kind regards,
    The Motability Scheme Team
  • Rating 4.0
    Thought they would wash and hoover the mats. But they said I would have to wait over : hours which was not good for me.
    The service was good
    Response from Group 1 MINI Lincoln
    Dear Beverley,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our service to be good, but we apologize for any inconvenience caused by the wait time for washing and hoovering the mats. We understand how important your time is and are always looking for ways to improve our services. Your comments are invaluable in helping us enhance the experience for all our customers. If there's anything else we can do for you, please don't hesitate to reach out. We hope to see you again soon.

    Kind regards,
    The Motability Scheme Team at Group 1 MINI Lincoln
  • Rating 5.0
    Very friendly and knowledgeable staff made the
    Experience very enjoyable and stress free
    Response from Group 1 MINI Lincoln
    Hello Julie,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our team at Group 1 MINI Lincoln made your experience enjoyable and stress-free. Our staff takes great pride in being friendly and knowledgeable, and it’s always rewarding to know that our efforts are appreciated.

    Your kind words and perfect rating truly mean a lot to us. If there’s anything else we can do for you or if you have any further questions, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Group 1 MINI Lincoln
  • Rating 5.0
    After being stuck in traffic and only just making the appointment in time, it was a real pleasure to be dealt with politely and professionally, with a smile.
    Thank you very much.
    Response from Group 1 MINI Lincoln
    Dear Michael,

    Thank you so much for taking the time to share your experience with us. We are delighted to hear that, despite the traffic challenges, you found your visit to be pleasant and were met with polite and professional service. Our team strives to ensure every customer feels welcomed and valued, and your kind words affirm our efforts.

    We truly appreciate your feedback and your perfect rating. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 MINI Lincoln
  • Rating 5.0
    Very professional from drop off to pick up
    Response from Group 1 MINI Lincoln
    Hello Jonathan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service professional from drop off to pick up.

    Providing our customers with a seamless and positive experience is our top priority, and your feedback is truly appreciated.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 MINI Lincoln.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very friendly made us feel comfortable explained everything to us very happy with the service we received would highly recommend
    Response from Group 1 MINI Lincoln
    Hello Nichola,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you felt comfortable and well-informed during your visit. Our team strives to provide a friendly and supportive environment, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Group 1 MINI Lincoln
  • Rating 5.0
    MINI always go above and beyond. Knowledgable, helpful, supportive and understanding. Great customer service!
    Response from Group 1 MINI Lincoln
    Dear Margaret,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Group 1 MINI Lincoln. Providing knowledgeable, helpful, and supportive service is something we strive for every day, and it's incredibly rewarding to know that we met your expectations.

    Your kind words motivate us to continue delivering great customer service to all our valued customers. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your review and your support.

    Best regards,
    The Group 1 MINI Lincoln Team
  • Rating 5.0
    Very happy with my service every thing went smoothly Nigel was very helpful thank you
    Response from Group 1 MINI Lincoln
    Hello John,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that everything went smoothly and that Nigel was able to assist you effectively. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 MINI Lincoln
  • Rating 5.0
    Excellent service by Nigel from start to finish. Highly recommended and a credit to Group 1 Mini! Jack the genius was excellent too.
    Response from Group 1 MINI Lincoln
    Dear Louise,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your excellent experience with Nigel and Jack at Group 1 MINI Lincoln. It’s fantastic to know that their service made such a positive impression on you. We truly appreciate your kind words and recommendation. Your satisfaction is our top priority, and it’s rewarding to know we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Group 1 MINI Lincoln Team
  • Rating 5.0
    Really helpful and nothing was too much trouble.
    Response from Group 1 MINI Lincoln
    Hello Trevor,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful and that we could assist you without any trouble. At Group 1 MINI Lincoln, we strive to make every experience as smooth and supportive as possible, and your feedback is a wonderful affirmation of our efforts. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 MINI Lincoln Team
  • Rating 5.0
    A great help On time and professional
    Response from Group 1 MINI Lincoln
    Hello Oskar,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be helpful, timely, and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 MINI Lincoln
  • Rating 5.0
    Nigel was absolutely brilliant. He kept in touch every step of the way and went above and beyond through the whole process. He is an asset to the dealership.
    Response from Group 1 MINI Lincoln
    Dear Stephanie M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Nigel. It's fantastic to know that he was able to keep you informed and provide exceptional service throughout the process. We agree that he is indeed an asset to our team at Group 1 MINI Lincoln.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,

    Group 1 MINI Lincoln
  • Rating 5.0
    Excellent. It came back all nice and clean. Receptionist was very polite and helpful
    Response from Group 1 MINI Lincoln
    Dear Beverley B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience and that your vehicle came back nice and clean. Our team, especially our receptionists, strives to provide polite and helpful service to all our customers, and it's fantastic to know that we met your expectations.

    Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best service possible. If there's anything else we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Group 1 MINI Lincoln
  • Rating 5.0
    Always friendly and helpful.
    Response from Group 1 MINI Lincoln
    Hello Jacob S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 MINI Lincoln.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Brilliant.
    Response from Group 1 MINI Lincoln
    Hello Jocelyn,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a brilliant experience with us at Group 1 MINI Lincoln. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Group 1 MINI Lincoln Team
  • Rating 5.0
    Nigel was fantastic! Quick and easy to order. When looking in the show room we got the information I needed and was left to look at the car at my own pace.
    Response from Group 1 MINI Lincoln
    Dear Stephanie M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with Nigel and that the process of ordering was quick and easy for you. It's great to know that you felt comfortable and well-informed while browsing in our showroom. We strive to provide our customers with the best service possible, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Group 1 MINI Lincoln
  • Rating 5.0
    Nigel was brilliant and gave great customer service. Made everything very straightforward and easy to understand. Thanks Nigel.
    Response from Group 1 MINI Lincoln
    Hello James,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Nigel provided you with excellent customer service and made everything straightforward and easy to understand. Your feedback is incredibly valuable to us, and it’s great to know that we could meet your expectations.

    We look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Group 1 MINI Lincoln

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