Motability Scheme at Horton CUPRA South Hykeham

Motability Scheme at Horton CUPRA South Hykeham

4.9
Rating 4.9
(19 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:30 - 17:00
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Contact information

Address
Roman Way
South Hykeham
Lincoln LN6 9UH
GB
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Phone Number
Call Horton CUPRA South Hykeham on 01522 684013
01522 684013
01522 684013
Website

Visit dealer website

Email

gregorystott@hortonseat.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:30 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:30 - 17:00

Motability Scheme specialists:

  • Greg Stott
  • Gavin Pearcy
  • Neil Mcgarragh
  • Luke Bowman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Lee Millington
  • Elizabeth Thorpe
We recommend calling and booking an appointment before visiting.
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Accessibility features at Horton CUPRA South Hykeham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Horton CUPRA South Hykeham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Horton CUPRA South Hykeham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Horton CUPRA South Hykeham on 01522684013 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Horton CUPRA South Hykeham

  • Rating 5.0
    Great customer service as always as soon as you enter to when you leave
    Response from Horton CUPRA South Hykeham
    Hello Kevin,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently experience great customer service from the moment you enter until you leave. Providing excellent service is our top priority, and your feedback is incredibly motivating for our team.

    We look forward to welcoming you back to Horton CUPRA soon. If there's anything else we can do for you, please don't hesitate to let us know.

    Best regards,

    Horton CUPRA Team
  • Rating 5.0
    Ben was absolutely excellent
    Response from Horton CUPRA South Hykeham
    Hello Peter,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Ben provided you with excellent service during your visit to Horton CUPRA South Hykeham. Our team is dedicated to ensuring our customers have the best experience possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    Amazing, all staff were fantastic, they took time to explain everything about the mobility scheme, the cars available and what they all do, test drive easy to book. Nothing was any trouble, excellent customer service and went above and beyond to assist all of us and our children. We were welcomed the moment we walked in. Highly recommended Horton Cupra.
    Response from Horton CUPRA South Hykeham
    Dear William B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Horton CUPRA South Hykeham. Our team is dedicated to providing excellent customer service, and it’s rewarding to know that we were able to meet your expectations and assist you and your family effectively.

    We are delighted that you found the information about the Motability Scheme and our vehicles helpful, and that the test drive booking process was smooth for you. Your kind words about our staff and service mean a lot to us, and we are grateful for your recommendation.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store.

    Warm regards,


    Horton CUPRA Team
  • Rating 5.0
    Very professional and process was very easy.
    Response from Horton CUPRA South Hykeham
    Hello Natalie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service professional and the process easy. At Horton CUPRA, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    Good communication, efficient service and handover.
    Response from Horton CUPRA South Hykeham
    Hello Joshua,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with the communication, efficiency, and handover process at Horton CUPRA South Hykeham. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    Great was very helpful and professional.
    Response from Horton CUPRA South Hykeham
    Hello Peter,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service helpful and professional. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Horton CUPRA.

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    Jack was very polite, knowledgeable & nothing was too much trouble. He was very helpful in all aspects of the transaction explaining the process fully at each stage.
    Response from Horton CUPRA South Hykeham
    Dear Julie P.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Jack at Horton CUPRA. It's great to know that he was able to assist you effectively and make the transaction process clear and straightforward. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    outstanding customer service made me feel comfortable and at ease every step of the way also reexplained some things i was unsure of as i am nuerodivergent if needed. would 100% recomend Niel.
    Response from Horton CUPRA South Hykeham
    Hello Zara,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team at Horton CUPRA. It's great to know that Neil was able to make you feel comfortable and at ease throughout your visit, and that he took the time to explain things when needed. We strive to provide outstanding customer service to all our customers, and your kind words are truly appreciated.

    Thank you for recommending us, and we look forward to welcoming you back in the future.

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    Amazing team, very helpful through out the whole experience and kept me up to date with the whole process!
    Response from Horton CUPRA South Hykeham
    Hello Kriston P.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our team at Horton CUPRA. Keeping our customers informed and supported throughout the process is a top priority for us, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    The mobility sales was brilliant and done with ease 👏...
    Everything asked was answered
    Response from Horton CUPRA South Hykeham
    Hello Ellie C.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with our mobility sales team was brilliant and that everything was handled with ease. It's fantastic to know that all your questions were answered to your satisfaction. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Horton CUPRA .

    Best regards,
    The Motability Team
  • Rating 4.0
    All the beginning with the mobility advisor was great... picking the car up not very good and rushed... still no courtesy call as promised
    Response from Horton CUPRA South Hykeham
    Dear Ellie C.,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that your initial experience with our mobility advisor was positive. However, we are sorry to learn that the car pickup felt rushed and that you have not yet received the courtesy call we promised.

    Your feedback is invaluable to us, and we are committed to improving our service. We will look into this matter to ensure that future experiences are smoother and meet your expectations.

    If there is anything further we can do to assist you, please feel free to reach out to us directly. We appreciate your support and look forward to serving you better in the future.

    Best regards,

    The Horton CUPRA Team
  • Rating 5.0
    Thoroughly enjoyed the process
    Response from Horton CUPRA South Hykeham
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you thoroughly enjoyed the process with us at Horton CUPRA . Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    Luke was very knowledgeable, friendly and caring. I would highly recommend him and Cupra to everyone whether on the scheme or not
    Response from Horton CUPRA South Hykeham
    Dear Katie H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Luke. His knowledge, friendliness, and caring nature are qualities we truly value, and it's fantastic to know they made a difference during your visit.

    Your recommendation means a lot to us, and we are delighted to have earned your trust, whether you're on the scheme or not. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Warm regards,

    The Motability Team at Horton CUPRA
  • Rating 5.0
    Excellent
    Response from Horton CUPRA South Hykeham
    Dear Ian H.,

    Thank you so much for your excellent review and the perfect 5.0 rating! We are thrilled to hear that you had a positive experience with us at Horton CUPRA. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Team at Horton CUPRA
  • Rating 5.0
    Absolutely amazing staff! Super friendly very welcoming and extremely knowledgeable!
    Response from Horton CUPRA South Hykeham
    Dear Lisa H.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Horton CUPRA. Our staff takes great pride in being friendly, welcoming, and knowledgeable, and it's fantastic to know that this made your visit enjoyable. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    Thank you very much We are very satisfied with the Cupro satisfied with the car
    Response from Horton CUPRA South Hykeham
    Dear Jaroslava M.,

    Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you are very satisfied with your CUPRA and that it meets your expectations. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could provide you with a product that you are happy with.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    Very good
    Response from Horton CUPRA South Hykeham
    Hello Maria M.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with us at Horton CUPRA. Your feedback is incredibly valuable and helps us to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Horton CUPRA Team
  • Rating 5.0
    The handover experience was excellent, Gregg and Ben were fantastic thank you very much.
    Response from Horton CUPRA South Hykeham
    Hello Leonardo,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your handover experience was excellent and that Gregg and Ben were able to assist you so well. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Horton CUPRA.

    Best regards,
    The Motability Team
  • Rating 5.0
    I have used Horton for 11 years now for my motability cars. The service provided by Greg is amazing .
    Response from Horton CUPRA South Hykeham
    Hello David E.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you have been with Horton for 11 years and that Greg has consistently provided you with amazing service. Your satisfaction is our top priority, and it’s truly rewarding to know that we have met your expectations over the years.

    We greatly appreciate your loyalty and look forward to continuing to serve you in the future. If there’s anything more we can do for you, please don’t hesitate to reach out.

    Best regards,

    The Horton CUPRA Team

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