Motability Scheme at Vertu Nissan Northampton

4.9
Rating 4.9
(452 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Northampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Northampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Northampton on 01604553285 to make an appointment with our Motability specialist.

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Contact information

Address
Carousel Way
Northampton
Northampton NN3 9HG
GB
Get directions
Phone Number
Call Vertu Nissan Northampton on 01604 553285
01604 553285
01604 553285
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jordan Harris
  • Charlie Racklyeft
  • William Wincott
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Claire Gibson
  • Leeanne Martin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Northampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Northampton

  • Rating 5.0
    Great service from Finlay and Charlie

    Finlay helped me move all of my belongings and my car seat.
    Charlie was great at order placement - very knowledgeable
    Response from Vertu Nissan Northampton
    Hello Joanne,

    Thank you for your wonderful review! We're thrilled you had a great experience with our team at Vertu Nissan Northampton. It's great to know Finlay helped with your belongings and car seat, and that Charlie's expertise impressed you.

    Your feedback is valuable, and we're glad we could provide the service you deserve. If you need anything in the future, please reach out.

    Thank you again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Kerry
  • Rating 5.0
    Great service and all concerns/questions answered
    I had 2 test drives as was unsure which model would suit best.
    Charlie was great. Thank you
    Response from Vertu Nissan Northampton
    Dear Maureen G.,

    Thank you so much for taking the time to share your experience with us at Vertu Nissan Northampton. We are thrilled to hear that you received great service and that all your concerns and questions were addressed. It's wonderful to know that Charlie was able to assist you effectively during your test drives and help you find the model that suits you best.

    Your feedback is incredibly valuable to us, and your kind words motivate our team to continue providing excellent service to all our customers. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review. We look forward to serving you again.

    Best regards,

    Danielle
    Vertu Nissan Northampton Team
  • Rating 5.0
    william was very helpful and understanding with my mobility situation i couldnt of asked for anything better service was top tier and i am very happy with everything thank you again
    Response from Vertu Nissan Northampton
    Dear Heather W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that William was able to assist you effectively and that you found our service to be top tier. Your satisfaction is our top priority, and it’s great to know that we could meet your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Danielle
    The Motability Scheme Team at Vertu Nissan Northampton
  • Rating 5.0
    My experience was great Charlie who was assisting me with the car was fantastic and was there to answer all my questions.
    Response from Vertu Nissan Northampton
    Hello Kieran,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great experience and that Charlie was able to assist you effectively. It's wonderful to know that all your questions were answered and that you felt supported throughout the process. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Excellent as usual, especially the young lady on the reception couldn't be more helpful.
    Response from Vertu Nissan Northampton
    Hello Pauline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Nissan Northampton. It's great to know that our team, especially the young lady at reception, was able to assist you effectively. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. We look forward to welcoming you back in the future!

    Best regards, Dawn
  • Rating 5.0
    I had a fantastic experience collecting my Motability car. The staff were friendly, professional, and made the whole process smooth and stress-free. Everything was clearly explained, from the paperwork to the car’s features, and they took the time to answer all my questions. The handover was well organised and I felt valued as a customer. I would highly recommend this dealership to anyone ordering through the Motability Scheme. 🚗
    Response from Vertu Nissan Northampton
    Dear Mario

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Nissan Northampton. We are thrilled to hear that you had a fantastic time collecting your Motability car and that our team was able to make the process smooth and stress-free for you.

    It's great to know that you found our staff friendly and professional, and that everything from the paperwork to the car’s features was clearly explained. We always strive to ensure our customers feel valued and well-informed, so your feedback is truly appreciated.

    Your recommendation means a lot to us, and we are delighted to have been a part of your Motability journey. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing us. We look forward to serving you again.

    Best regards, Dawn


  • Rating 5.0
    Brilliant
    Response from Vertu Nissan Northampton
    Thank you so much, Elaine, for your wonderful review! We're thrilled to hear that you had a brilliant experience with us at Vertu Nissan Northampton. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Kind regards,
    Liza.
  • Rating 5.0
    Very good and very helpful
    Response from Vertu Nissan Northampton
    Dear Sonia

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very good and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Northampton.

    Best regards, Dawn
  • Rating 5.0
    Smooth and uneventful.
    Response from Vertu Nissan Northampton
    Hello Patrick,

    Thank you for taking the time to leave us a review. We're thrilled to hear that your experience with the Motability Scheme at Vertu Nissan Northampton was smooth and uneventful. Providing a seamless and hassle-free service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards, Dawn
  • Rating 5.0
    Very very satisfactory and helpful
    Response from Vertu Nissan Northampton
    Hello Chinenye,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very satisfactory and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Northampton.

    Best regards,
    Matthew
  • Rating 5.0
    Charlie Northampton was very helpful polite and very informative thank you
    Response from Vertu Nissan Northampton
    Hello Gillian,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Charlie was able to assist you in a helpful, polite, and informative manner. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Sam was very professional yet also very welcoming and friendly when it came to my experience with Nissan. I couldn’t have asked for any more!
    Response from Vertu Nissan Northampton
    Dear Freddie H.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Sam provided you with such a professional, welcoming, and friendly service during your visit to Vertu Nissan Northampton. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service to all our customers.

    If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    Matthew
  • Rating 5.0
    Always great customer service, helpful and accommodating. Lively team and good service.
    Response from Vertu Nissan Northampton
    Hello Wendy,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team at Vertu Nissan Northampton. Providing helpful and accommodating service is something we strive for every day, and it's fantastic to know that our efforts are appreciated. Your kind words about our lively team and good service mean a lot to us. We look forward to welcoming you back in the future!

    Best regards,
    Kerry
  • Rating 5.0
    He was brilliant
    Response from Vertu Nissan Northampton
    Dear Ian D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Vertu Nissan Northampton. Your feedback is incredibly valuable, and it motivates our team to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Sam was fantastic, helped with any questions took time to explain everything. She made what is normally quite a stressful experience into a calm and easy experience. Nothing was too much trouble
    Response from Vertu Nissan Northampton
    Dear Emma

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Sam was able to assist you effectively and make your experience with us calm and easy. It’s always our goal to provide exceptional service, and we’re delighted that Sam was able to make a positive impact during your visit.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Sam. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Vertu Nissan Northampton.

    Best regards,

    Dean
  • Rating 5.0
    Great service, friendly, very knowledgeable.
    Response from Vertu Nissan Northampton
    Hello Steven

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Vertu Nissan Northampton. It's fantastic to know that you found our service friendly and knowledgeable. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Service staff polite and friendly.
    Ease of process on drop off with locker.
    Response from Vertu Nissan Northampton
    Dear Angie B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service staff polite and friendly, and that the drop-off process with the locker was easy for you. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    At Vertu Nissan Northampton, we strive to provide the best possible experience for our customers, and your kind words are a testament to the hard work our team puts in every day. If there is anything else we can do for you, please don't hesitate to reach out.

    We look forward to serving you again in the future!

    Warm regards,

    Liza
  • Rating 5.0
    Absolutely excellent such a easy calm experience with a lovely attentive young man
    Response from Vertu Nissan Northampton
    Dear Aphrodite B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent and calm experience with us at Vertu Nissan Northampton. Our team strives to provide attentive and friendly service, and it's fantastic to know that our efforts made your visit enjoyable.

    Your feedback is greatly appreciated and will be shared with the team, especially the young man who assisted you. We look forward to welcoming you back in the future and continuing to meet your mobility needs.

    Warm regards,

    Liza
  • Rating 5.0
    Very helpful member of staff, know about the available vehicles. Order experience was good, went through without any issues.
    Response from Vertu Nissan Northampton
    Dear Wendy B.,

    Thank you so much for taking the time to share your positive experience with us at Vertu Nissan Northampton. We are thrilled to hear that our staff was helpful and knowledgeable about the available vehicles, and that your order experience went smoothly. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Very helpful when the extra mile to explain take for a test drive and generally high levels of customer service which make me want to use the provider again.
    Response from Vertu Nissan Northampton
    Dear Greg S.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us at Vertu Nissan Northampton. Our team always strives to go the extra mile to ensure our customers receive the best service possible, and it's wonderful to know that our efforts made a difference for you. We're delighted that you enjoyed the test drive and found our customer service to be of high quality. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Liza.

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