Motability Scheme at Vertu Nissan Northampton

4.9
Rating 4.9
(355 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Northampton

Motability Scheme at Vertu Nissan Northampton{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Northampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Northampton on 01604553285 to make an appointment with our Motability specialist.

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Contact information

Address
Carousel Way
Northampton
Northampton NN3 9HG
GB
Get directions
Phone Number
Call Vertu Nissan Northampton on 01604 553285
01604 553285
01604 553285
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Kirsten Lowther
  • Jordan Harris
  • Charlie Racklyeft
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Claire Gibson
  • Leeanne Martin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Northampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Northampton

  • Rating 5.0
    Charlie has been really supportive and helpful. He's very knowledgeable about the process and explained all our options before helping us get the best vehicle for our needs. He couldn't be a better asset and we're grateful with how much he's helped us
    Response from Vertu Nissan Northampton
    Dear Mohammed

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Charlie at Vertu Nissan Northampton. It's fantastic to know that he was able to provide you with the support and knowledge you needed to find the best vehicle for your needs. We are proud to have Charlie as part of our team, and your kind words will certainly be shared with him. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. If you have any further questions or need additional support, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Very good
    Response from Vertu Nissan Northampton
    Dear Bernard,

    Thank you for your positive review! We’re delighted to hear you had a great experience at Vertu Nissan Northampton. Your feedback means a lot to us.

    If you need anything else or have more feedback, please reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    Staff were very polite and helpful.
    Response from Vertu Nissan Northampton
    Dear Paramjeet

    Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that our staff were able to provide you with polite and helpful service during your visit to Vertu Nissan Northampton. Your feedback is incredibly important to us, and we are delighted to know that you had a positive experience with our team.

    If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Excellent service and made to feel very welcome.
    Response from Vertu Nissan Northampton
    Hello Zach

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and felt very welcome during your visit. Our team at Vertu Nissan Northampton is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Well what can I say simple quick and mr Harris done wonderful many thanks
    Response from Vertu Nissan Northampton
    Hello Erdinch

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us was simple and quick, and that Mr. Harris was able to assist you wonderfully. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Northampton.

    Best regards,
    Dean
  • Rating 5.0
    Staff at Northampton Bristol street Nissan we’re fantastic, helpful, quick and very pleasant. I think the lady is called Shan is always happy to see us and very welcoming. Thank you
    Response from Vertu Nissan Northampton
    Hello Martin,

    Thank you for your wonderful review! We're delighted to hear you had a great experience with our team at Vertu Nissan Northampton. We're glad Shan and our staff provided you with quick and pleasant service. Your kind words and perfect rating mean a lot to us. We look forward to your next visit!

    Kind regards,
    Kerry
  • Rating 5.0
    Very good and efficient
    Response from Vertu Nissan Northampton
    Hello Louis

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service very good and efficient. At Vertu Nissan Northampton, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    EXCELLENT SERVICE FROM A LOVELY GENTLEMAN CALLED JORDAN.
    Response from Vertu Nissan Northampton
    Hello Michele B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your excellent experience with Jordan. Providing top-notch service is our priority, and it's always rewarding to know when we've achieved that goal. Your feedback is greatly appreciated and will be shared with Jordan and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Danielle
  • Rating 5.0
    As always the staff are welcoming. My experience went smoothly.
    Response from Vertu Nissan Northampton
    Hello Leticia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us went smoothly and that you found our staff welcoming. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again soon!

    Kind regards,
    Matthew
  • Rating 5.0
    Great service, had a courtesy car so was still mobile which was perfect
    Response from Vertu Nissan Northampton
    Hello Jack,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and that the courtesy car helped you stay mobile. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Vertu Nissan Northampton.

    Kind regards,
    Matthew
  • Rating 5.0
    Diana is always incredible with us. She wrote me a lovely card and made picking up my car so enjoyable. She helped me so much, and made us smile and laugh the whole time.
    couldn’t recommend her enough, and she wrote me a lovely card that made my day!
    EP
    Response from Vertu Nissan Northampton
    Dear Enna

    Thank you so much for taking the time to share your wonderful experience with us at Vertu Nissan Northampton. We are thrilled to hear that Diana made your car pickup so enjoyable and memorable. It's heartwarming to know that her efforts brought smiles and laughter to your day, and that the card she wrote made such a positive impact.

    Your kind words and high recommendation mean a lot to us and will certainly be shared with Diana and the rest of our team. We are committed to providing exceptional service and experiences for all our customers, and feedback like yours is truly encouraging.

    Thank you once again for your review. We look forward to welcoming you back in the future.

    Best regards,

    Dean
  • Rating 5.0
    Bruno was so helpful, really friendly and couldn't do enough for us. Really pleased
    Response from Vertu Nissan Northampton
    Good afternoon Jack. Thank you so much for your kind words! We are so happy to hear that Bruno was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    Very helpful and friendly. Such a welcoming show room.
    Response from Vertu Nissan Northampton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Did gave a great experience at Nissan In Northampton , highly recommending it !
    Response from Vertu Nissan Northampton
    Good afternoon Sergiu. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent service. Very knowledgable, polite and friendly.
    Response from Vertu Nissan Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    If I could give jordan 10 out of 10 Id give him 11 only down side no jack or spare tyre?
    Response from Vertu Nissan Northampton
    Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
  • Rating 5.0
    Jordan was extremely helpful throughout the process. Making it easy to understand and helping us make the best choice for our needs.
    Response from Vertu Nissan Northampton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    Very poor was there for 4 and a half hours perhaps somebody could ring me and explain why such poor service
    Response from Vertu Nissan Northampton
    Hi Lewis, Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref Y1LS2103 Kind regards, Keith
  • Rating 5.0
    Always helpful and a speedy service
    Response from Vertu Nissan Northampton
    Good afternoon Sheila. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Very happy with the dealership amazing service
    Response from Vertu Nissan Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

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