Motability Scheme at Vertu Citroen Northampton

4.8
Rating 4.8
(69 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Call dealer

Welcome to Vertu Citroen Northampton

Motability Scheme at Vertu Citroen Northampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Citroen Northampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Citroen Northampton on 03301787996 to make an appointment with our Motability Scheme specialist.

Visit dealer website
Visit dealer website

Contact information

Address
Unit 21, Carousel Way
Riverside Retail Park,
Northampton NN3 9HG
GB
Get directions
Phone Number
Call Vertu Citroen Northampton on 0330 178 7996
0330 178 7996
0330 178 7996
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jamal Uddin
  • Andy Phillips
  • Shayne Robotham
  • Ashley Davis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Sanjay Parmar
  • Charlotte Tyler
  • Brad Gaunt
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Vertu Citroen Northampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Citroen Northampton

  • Rating 5.0
    Ashley was friendly,chatty,
    clearly was very proficient at his job. It was a pleasure conducting business with him.
    Response from Vertu Citroen Northampton
    Dear Beverley T.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with Ashley at Vertu Citroen Northampton. It's fantastic to know that his friendly and proficient service made your visit a pleasure. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Ashley went above and beyond to help he was thoughtful and knowledgeable we are very pleased with his helpfulness
    Response from Vertu Citroen Northampton
    Dear Karim

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ashley went above and beyond to assist you and that you were pleased with his helpfulness. At Vertu Citroen Northampton, we strive to provide exceptional service to all our customers, and it is rewarding to know that we have met your expectations.

    Your feedback is greatly appreciated and will be shared with Ashley and the rest of our team. If there is anything else we can do for you, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Keith
  • Rating 4.0
    Ashley Davis was helpful and knowlegeable throughout the whole experience.
    Response from Vertu Citroen Northampton
    Dear Sandra,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that Ashley Davis was able to assist you effectively and provide knowledgeable support throughout your experience. Your satisfaction is important to us, and we are pleased to know that we met your expectations.

    If there is anything more we can do to enhance your experience or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Gr8 service
    Response from Vertu Citroen Northampton
    Hello Mark,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our service at Vertu Citroen Northampton. Your feedback is incredibly important to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 3.0
    A little impersonal. Everything needed to be done on a screen rather than the 3 humans sat there which was disappointing. They didn’t tell me anything about how to drive the keyless courtesy car they gave me. When I returned to collect my car I took my disabled son in with me and nobody even acknowledged him which was very disappointing for me. People usually want to say hello or at least smile. Overall I was disappointed today I’m sorry to share.
    Response from Vertu Citroen Northampton
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3FR3001 Kind regards, Liza.
  • Rating 5.0
    Brilliant service
    Ashley was helpful and knowledgeable about the car
    Would highly recommend
    Response from Vertu Citroen Northampton
    Dear Emma W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received brilliant service and that Ashley was able to assist you with his helpful and knowledgeable approach. Your recommendation means a lot to us, and we are delighted to have earned a 5-star rating from you.

    At Vertu Citroen Northampton, we strive to provide exceptional service to all our customers, and it is rewarding to know that we have met your expectations. If there is anything else we can do for you, please do not hesitate to reach out.

    Thank you once again for your kind words and support.

    Best regards,

    Liza
  • Rating 5.0
    The staff was amazing helping us find the right car for my son who is autistic. They made him feel included like shaking his hand etc . But as his mum they worked well with me and was so friendly. I truly can’t thank them enough would recommend to anyone
    Response from Vertu Citroen Northampton
    Dear Korey W.,

    Thank you so much for your wonderful review. We are thrilled to hear that our team at Vertu Citroen Northampton was able to assist you and your son in finding the right car. It's important to us that every customer feels included and valued, and we're glad to know that our staff made your experience a positive one. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Warm regards,

    Liza
  • Rating 5.0
    Very helpful person. Plenty of knowledge of the scheme and the car itself. Can recommend them.
    Response from Vertu Citroen Northampton
    Hello Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and knowledgeable about the Motability Scheme and the car. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Friendly and helpful
    Knowledgeable about the vehicle
    Response from Vertu Citroen Northampton
    Hello Emma

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that their knowledge about the vehicle met your expectations. Your feedback is incredibly valuable to us, and we are delighted to know that we could provide you with a 5-star experience.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Citroen Northampton.

    Best regards,

    Dawn
  • Rating 5.0
    very gut
    Response from Vertu Citroen Northampton

    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 4.0
    Yeah it was all fine apart from the car wasn’t exactly clean inside and out properly which I would’ve expected from a service and I was provided a car that had 60 miles on it and after pulling out of the dealership and getting on the dual carriageway it said 49 so all of my appointments I had that day had to cancel as the car didn’t have enough miles in it
    Response from Vertu Citroen Northampton
    Good afternoon Steven. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YX4SH1211 Kind regards, Dean
  • Rating 5.0
    Really helpful
    Response from Vertu Citroen Northampton
    Dear Rosemary

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service really helpful. At Vertu Citroen Northampton, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Great service, friendly and helpful
    Response from Vertu Citroen Northampton
    Hello Tianni P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our team to be friendly and helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Citroen Northampton.

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent,service and communication.
    Response from Vertu Citroen Northampton
    Hello Max M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and communication at Vertu Citroen Northampton. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent service, friendly staff!
    Response from Vertu Citroen Northampton
    Hello Michael S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our staff to be friendly. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Citroen Northampton.

    Best regards,
    Liza.
  • Rating 5.0
    got my car from citron riverside northsmpton.
    ashley davis dealt with every thing,he was curious and patient with me, a real happy chap
    Response from Vertu Citroen Northampton
    Dear Kathleen M.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience at Vertu Citroen Northampton. It's fantastic to know that Ashley Davis was able to assist you with curiosity and patience, making your car-buying experience enjoyable. We are proud to have team members like Ashley who are dedicated to providing excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Excellent
    Response from Vertu Citroen Northampton
    Hello Adam,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Citroen Northampton. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts in providing top-notch service in the mobility equipment sector are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 4.0
    Friendly and helpful
    Response from Vertu Citroen Northampton
    Hello Becky,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team friendly and helpful during your visit. Your feedback is incredibly valuable to us, and we're always striving to improve our services. If there's anything specific you think we could do to enhance your experience further, please feel free to let us know. We look forward to welcoming you back to Vertu Citroen Northampton in the future.

    Best regards,
    Matthew
  • Rating 4.0
    The gentleman was curtious but what a trainee and had to check everything with his manager which made it take longer to complete
    Response from Vertu Citroen Northampton
    Dear Kathleen,

    Thank you for your feedback. We're glad to hear our team member was courteous during your visit. We apologize for the delay caused by our trainee seeking guidance. Your patience is appreciated as we work to enhance our service.

    If you need further assistance, please feel free to reach out.

    Thank you for choosing Vertu Citroen Northampton.

    Best regards,

    Kerry
  • Rating 5.0
    Helped me pick out a car, did a test drive was a really good experience! Wish I had more updates throughout the process but they did the absolute best 💕
    Response from Vertu Citroen Northampton
    Hello Cassidy,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed picking out a car and had a great test drive. Your feedback is incredibly valuable, and we appreciate your kind words.

    We also take note of your suggestion for more updates throughout the process. Your input helps us improve our services, and we will certainly look into enhancing our communication.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean

Similar Motability Scheme dealers

Start new search