Motability Scheme at Bristol Street Motors Citroen Northampton

4.9
Rating 4.9
(31 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Citroen Northampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Citroen Northampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Citroen Northampton on 03301787996 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Unit 21, Carousel Way
Riverside Retail Park,
Northampton NN3 9HG
GB
Phone Number
Call Bristol Street Motors Citroen Northampton on 0330 178 7996
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Kurtis Lee
  • Andy Phillips
  • Abigail Hackett
  • Ashley Davis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Allan Ball
  • Sanjay Parmar
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Citroen Northampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Citroen Northampton

  • Rating 4.0
    Good service, but took a long while to book in and have a courtesy car.
    The courtesy vehicle offered was nothing like my van, so definitely caused inconvenience
    Response from Bristol Street Motors Citroen Northampton
    Hi Athion, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 4.0
    Would of gave 5 stars as Abi was excellent at her job, very knowledgeable and friendly but on the app the car still hasn't been ordered and wondering what has gone wrong
    Response from Bristol Street Motors Citroen Northampton
    Thank you so much for your kind words! We are so happy to hear that Abi was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    The handover was quick and the service was very good motability is a very good scheme
    Response from Bristol Street Motors Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Abi was very polite and helpful and answered all of our questions
    Response from Bristol Street Motors Citroen Northampton
    Thank you so much for your kind words! We are so happy to hear that Abi was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Everything went smooth and well at Bristol street motors
    Response from Bristol Street Motors Citroen Northampton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
  • Rating 5.0
    I had a wonderful experience at Bristol Street motors. Everything went smoothly. The lady who dealt with me called Abi was so kind and helpful. Very happy.
    Response from Bristol Street Motors Citroen Northampton
    Hi Karen. Thank you so much for your kind words! We are so happy to hear that Abi was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    Excellent customer service lovely and polite lady Abby I think her name is Cant fault anything she was very helpful
    Response from Bristol Street Motors Citroen Northampton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    .
    Response from Bristol Street Motors Citroen Northampton
    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    Brilliant experience and the 2 ladies which delt with me were wonderful and very friendly.
    Response from Bristol Street Motors Citroen Northampton
    Good Afternoon, Karen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Chloe is amazing. She kept me informed, made the hand over really easy, and was a life saver when my hubby left his expensive sunglasses on the old car! Definitely 5 stars. Marie Piper
    Response from Bristol Street Motors Citroen Northampton
    Good morning Marie, Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
  • Rating 5.0
    Chloe was friendly, helpful and the process was straightforward
    Response from Bristol Street Motors Citroen Northampton
    Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Chloe and the team. We hope to see you again soon. Happy motoring, Selina
  • Rating 5.0
    Everyone one was friendly including the motability salewoman
    Response from Bristol Street Motors Citroen Northampton
    Hi Simon, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
  • Rating 5.0
    Chloe was amazing nothing was too much for her answers all my questions had a good chat and coffee she was 100% amazing
    Response from Bristol Street Motors Citroen Northampton
    Hi Sarah, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your application experience with Chloe, we look forward to seeing you again soon! Kind regards, Trish.
  • Rating 5.0
    This is the first time I have used Motabilaty so I
    Went to all the dealers I could to find out what my options were. Well what testable experiences. I sat in the Audi dealer for 45 minutes and then left with out specking to anyone. Then I got to Bristol Street Motors. Exactly the opposite. I had a fantastic time and got my self a nice Citron.

    Response from Bristol Street Motors Citroen Northampton
    Hi Marc, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
  • Rating 5.0
    Great customer services. Very helpful and excellent
    Response from Bristol Street Motors Citroen Northampton
    Hi Aletta, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Chloe is wonderful, extremely helpful it was a brilliant experience she definitely goes the extra mile
    Response from Bristol Street Motors Citroen Northampton
    Good afternoon Cynthia. Thank you so much for your kind words! We are so happy to hear that Chloe was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean.
  • Rating 5.0
    really goid very helpful
    Response from Bristol Street Motors Citroen Northampton
    Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    Excellent
    Response from Bristol Street Motors Citroen Northampton
    Hello Judith and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    What excellent customer service we received from Chloe. She is knowledgeable,confident and was able to answer all our questions both about the process and the vehicle we chose.
    She has a lovely personality and great customer service skills. Look after her, she's a great asset to your team. 5 stars! Steve and Julie Chapman.
    Response from Bristol Street Motors Citroen Northampton
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Chloe receives the recognition they deserve and forward this to the management for you. Thank you, Stuart.
  • Rating 5.0
    Amazing customer service and detailed explanations, kind and open to helping any way she could. Accommodating with it was noisy moved us to another room where I felt less overwhelmed. Chloe was brilliant
    Response from Bristol Street Motors Citroen Northampton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Karen

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