Motability Scheme at Vertu Citroen Northampton

4.8
Rating 4.8
(48 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today

Welcome to Vertu Citroen Northampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Citroen Northampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Citroen Northampton on 03301787996 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Unit 21, Carousel Way
Riverside Retail Park,
Northampton NN3 9HG
GB
Phone Number
Call Vertu Citroen Northampton on 0330 178 7996
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Cacia-Lee Arzu
  • Andy Phillips
  • Shayne Robotham
  • Ashley Davis
  • Dan Curtis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sanjay Parmar
  • Brad Gaunt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Citroen Northampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Citroen Northampton

  • Rating 5.0
    Superb Ashley was fantastic in every sense
    Show us everything we needed to know took us for test drive and made sure we were ok before we left with the vehicle

    Excellent all round experience
    Response from Vertu Citroen Northampton
    Hello Wayne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Ashley provided you with a superb experience and ensured you were well-informed and comfortable throughout the process. It's fantastic to know that your visit was excellent all around.

    Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Vertu Citroen Northampton. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Kind regards,
    Matthew
  • Rating 5.0
    Fantastic in every way
    Form the phone call to meeting Ashley who was excellent
    Had everything ready for us
    And was so helpful in the process.
    Also showing us everything about the vehicle
    That really applied to our needs .
    Excellent 👌
    Response from Vertu Citroen Northampton
    Hello Wayne,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with Vertu Citroen Northampton was fantastic in every way. It's great to know that Ashley was able to assist you effectively and had everything ready for you. We strive to ensure that our customers' needs are met, and it's rewarding to hear that you found the process helpful and informative.

    Your kind words and excellent rating mean a lot to us, and we are delighted that the vehicle suits your needs perfectly. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    Liza.
  • Rating 5.0
    Very good service had Ashley looking after us from citreon, he explained everything and was very helpful
    Response from Vertu Citroen Northampton
    Good afternoon, Phyllis . Thank you so much for your kind words! We are so happy to hear that Ashley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Fabulous service by Ashley Davis .Courteous and knowledgeable in everything I needed to know about the whole process and my new car is on order would highly recommend.
    Response from Vertu Citroen Northampton
    Thank you so much for your kind words! We are so happy to hear that Ashley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Overall I would say excellent. Very easy process and kept informed as much as possible
    Response from Vertu Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    Very straightforward, excellent communication and customer service
    Response from Vertu Citroen Northampton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
  • Rating 3.0
    The fee for a collection and drop off of £48 in my opinion is unfair and unjust when a courtesy is free!
    Response from Vertu Citroen Northampton
    Good afternoon, Paula . Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Danielle
  • Rating 5.0
    Really good took the time to go through what we needed to know was very helpful 10 out of 10
    Response from Vertu Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Amazing really helpful
    Response from Vertu Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Very Happy with car and service. I would recommend this company to anyone,very good and Honest,
    Response from Vertu Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very good
    Response from Vertu Citroen Northampton
    Hi James, thanks for taking the time to leave us this brilliant review! Kind regards, Kerry
  • Rating 5.0
    Abi was very knowledgeable about the motorbility scheme and was polite and helpful from order to delivery and handover demonstration
    Response from Vertu Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent staff, courteous and efficient, made sure that I was satisfied with everything they did
    Response from Vertu Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
  • Rating 5.0
    Excellent service, couldn't be happier
    Response from Vertu Citroen Northampton
    Good afternoon, Paula . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    I found Abigail who works at the motability desk amazing. Really reliable, good at her job and a 5 star person.
    Response from Vertu Citroen Northampton
    Thank you so much for your kind words! We are so happy to hear that Abigail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Very good experience, for the second time with the same member of staff who was very knowledgeable and understanding of our needs
    Response from Vertu Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Very understanding salesperson called Ashley. I couldn’t have got through the experience without his understanding and support. He managed to find me the perfect car for my needs. Thank you Ashley
    Response from Vertu Citroen Northampton
    Thank you so much for your kind words! We are so happy to hear that Ashley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 4.0
    Good service, but took a long while to book in and have a courtesy car.
    The courtesy vehicle offered was nothing like my van, so definitely caused inconvenience
    Response from Vertu Citroen Northampton
    Hi Athion, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 4.0
    Would of gave 5 stars as Abi was excellent at her job, very knowledgeable and friendly but on the app the car still hasn't been ordered and wondering what has gone wrong
    Response from Vertu Citroen Northampton
    Thank you so much for your kind words! We are so happy to hear that Abi was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    The handover was quick and the service was very good motability is a very good scheme
    Response from Vertu Citroen Northampton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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