Motability Scheme at Vertu Citroen Northampton
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Citroen Northampton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Citroen Northampton can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Citroen Northampton on 03301787996 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Unit 21, Carousel Way
Riverside Retail Park,
Northampton NN3 9HG
GB
Phone Number
Call Vertu Citroen Northampton on 0330 178 7996
0330 178 7996
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Jamal Uddin
- Antonino Sekyere
- Andy Phillips
- Shayne Robotham
- Ashley Davis
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Sanjay Parmar
- Brad Gaunt
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Citroen Northampton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Citroen Northampton
- Rating 5.0Dec 30, 2025Friendly and helpful
Knowledgeable about the vehicle - Rating 5.0Nov 27, 2025very gutResponse from Vertu Citroen NorthamptonNov 27, 2025
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn - Rating 4.0Nov 12, 2025Yeah it was all fine apart from the car wasn’t exactly clean inside and out properly which I would’ve expected from a service and I was provided a car that had 60 miles on it and after pulling out of the dealership and getting on the dual carriageway it said 49 so all of my appointments I had that day had to cancel as the car didn’t have enough miles in itResponse from Vertu Citroen NorthamptonNov 12, 2025Good afternoon Steven. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref YX4SH1211 Kind regards, Dean
- Rating 5.0Oct 16, 2025Really helpfulResponse from Vertu Citroen NorthamptonOct 16, 2025Dear Rosemary
Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service really helpful. At Vertu Citroen Northampton, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Dean - Rating 5.0Sep 27, 2025Great service, friendly and helpfulResponse from Vertu Citroen NorthamptonSep 27, 2025Hello Tianni P.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our team to be friendly and helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Citroen Northampton.
Kind regards,
Matthew - Rating 5.0Sep 11, 2025Excellent,service and communication.Response from Vertu Citroen NorthamptonSep 11, 2025Hello Max M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and communication at Vertu Citroen Northampton. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Kind regards,
Matthew - Rating 5.0Sep 5, 2025Excellent service, friendly staff!Response from Vertu Citroen NorthamptonSep 5, 2025Hello Michael S.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and found our staff to be friendly. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Citroen Northampton.
Best regards,
Liza. - Rating 5.0Sep 3, 2025got my car from citron riverside northsmpton.
ashley davis dealt with every thing,he was curious and patient with me, a real happy chapResponse from Vertu Citroen NorthamptonSep 3, 2025Dear Kathleen M.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience at Vertu Citroen Northampton. It's fantastic to know that Ashley Davis was able to assist you with curiosity and patience, making your car-buying experience enjoyable. We are proud to have team members like Ashley who are dedicated to providing excellent service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Liza - Rating 5.0Aug 28, 2025ExcellentResponse from Vertu Citroen NorthamptonAug 29, 2025Hello Adam,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Citroen Northampton. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts in providing top-notch service in the mobility equipment sector are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 4.0Jun 30, 2025Friendly and helpfulResponse from Vertu Citroen NorthamptonJun 30, 2025Hello Becky,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our team friendly and helpful during your visit. Your feedback is incredibly valuable to us, and we're always striving to improve our services. If there's anything specific you think we could do to enhance your experience further, please feel free to let us know. We look forward to welcoming you back to Vertu Citroen Northampton in the future.
Best regards,
Matthew - Rating 4.0Jun 2, 2025The gentleman was curtious but what a trainee and had to check everything with his manager which made it take longer to completeResponse from Vertu Citroen NorthamptonJun 2, 2025Dear Kathleen,
Thank you for your feedback. We're glad to hear our team member was courteous during your visit. We apologize for the delay caused by our trainee seeking guidance. Your patience is appreciated as we work to enhance our service.
If you need further assistance, please feel free to reach out.
Thank you for choosing Vertu Citroen Northampton.
Best regards,
Kerry - Rating 5.0May 28, 2025Helped me pick out a car, did a test drive was a really good experience! Wish I had more updates throughout the process but they did the absolute best 💕Response from Vertu Citroen NorthamptonMay 28, 2025Hello Cassidy,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed picking out a car and had a great test drive. Your feedback is incredibly valuable, and we appreciate your kind words.
We also take note of your suggestion for more updates throughout the process. Your input helps us improve our services, and we will certainly look into enhancing our communication.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0May 24, 2025very smooth ,no problems courtesy car was issued allgoodResponse from Vertu Citroen NorthamptonMay 24, 2025Dear Jacqueline
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with us was smooth and that you had no problems. It’s great to know that the courtesy car met your needs and that everything was all good.
Your feedback is invaluable to us, and we are delighted that we could provide you with a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Citroen Northampton.
Best regards,
Dawn
Vertu Citroen Northampton - Rating 5.0Apr 17, 2025Superb Ashley was fantastic in every sense
Show us everything we needed to know took us for test drive and made sure we were ok before we left with the vehicle
Excellent all round experienceResponse from Vertu Citroen NorthamptonApr 17, 2025Hello Wayne,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Ashley provided you with a superb experience and ensured you were well-informed and comfortable throughout the process. It's fantastic to know that your visit was excellent all around.
Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Vertu Citroen Northampton. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Matthew - Rating 5.0Apr 10, 2025Fantastic in every way
Form the phone call to meeting Ashley who was excellent
Had everything ready for us
And was so helpful in the process.
Also showing us everything about the vehicle
That really applied to our needs .
Excellent 👌Response from Vertu Citroen NorthamptonApr 10, 2025Hello Wayne,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with Vertu Citroen Northampton was fantastic in every way. It's great to know that Ashley was able to assist you effectively and had everything ready for you. We strive to ensure that our customers' needs are met, and it's rewarding to hear that you found the process helpful and informative.
Your kind words and excellent rating mean a lot to us, and we are delighted that the vehicle suits your needs perfectly. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for your support.
Best regards,
Liza. - Rating 5.0Mar 4, 2025Very good service had Ashley looking after us from citreon, he explained everything and was very helpfulResponse from Vertu Citroen NorthamptonMar 4, 2025Good afternoon, Phyllis . Thank you so much for your kind words! We are so happy to hear that Ashley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Feb 25, 2025Fabulous service by Ashley Davis .Courteous and knowledgeable in everything I needed to know about the whole process and my new car is on order would highly recommend.Response from Vertu Citroen NorthamptonFeb 25, 2025Thank you so much for your kind words! We are so happy to hear that Ashley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
- Rating 5.0Feb 19, 2025Overall I would say excellent. Very easy process and kept informed as much as possibleResponse from Vertu Citroen NorthamptonFeb 19, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Feb 10, 2025Very straightforward, excellent communication and customer serviceResponse from Vertu Citroen NorthamptonFeb 10, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
- Rating 3.0Jan 17, 2025The fee for a collection and drop off of £48 in my opinion is unfair and unjust when a courtesy is free!Response from Vertu Citroen NorthamptonJan 17, 2025Good afternoon, Paula . Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Danielle
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that their knowledge about the vehicle met your expectations. Your feedback is incredibly valuable to us, and we are delighted to know that we could provide you with a 5-star experience.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Citroen Northampton.
Best regards,
Dawn