Motability Scheme at Stoneacre Suzuki Nottingham

4.6
Rating 4.6
(73 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre Suzuki Nottingham

Motability Scheme at Stoneacre Suzuki Nottingham

At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care. You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car. 2020 Motability Dealer Winner for our Contact Centre and Regional Group of the Year in the North.

Stoneacre Suzuki Nottingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Suzuki Nottingham on 01156725244 to make an appointment with our Motability specialist.

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Contact information

Address
431-461 Nottingham Road
Basford
Nottingham NG6 0FB
GB
Get directions
Phone Number
Call Stoneacre Suzuki Nottingham on 0115 672 5244
0115 672 5244
0115 672 5244
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Phil Owen
  • Lewis Chambers
  • Ellen Charlesworth
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Emily Lyne
  • James Lock
  • Jake Allsopp
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Suzuki Nottingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Suzuki Nottingham

  • Rating 5.0
    Very good service
    Response from Stoneacre Suzuki Nottingham
    Hello Betty,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you received very good service during your visit to Stoneacre Suzuki Nottingham.

    Your feedback is incredibly important to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Suzuki Nottingham Team
  • Rating 5.0
    Very good every thing is a1
    Response from Stoneacre Suzuki Nottingham
    Hello Anthony,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an "A1" experience with us at the Motability Scheme at Stoneacre Suzuki Nottingham. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Suzuki Nottingham
  • Rating 2.0
    Brakes need cleaning but Suzuki say they don't do it. The radio/maps have not been updated and from the start of leasing this car, we lose signal for the maps. Can work for so long in a journey then it doesn't. Disappointed . Don't think we will use Suzuki for our next car
    Response from Stoneacre Suzuki Nottingham
    Dear Allyson B.,

    Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the issues you've experienced with your vehicle's brakes and the radio/maps system. Your satisfaction is important to us, and we regret that we have not met your expectations.

    Regarding the brakes, we understand your concern and would like to clarify any misunderstandings. While certain maintenance tasks may not be standard, we are committed to ensuring your vehicle is safe and reliable. Please feel free to reach out to our service team to discuss any specific needs you might have.

    As for the radio/maps system, we apologize for the inconvenience caused by the signal loss. We recommend contacting our service specialists who can assist in troubleshooting and potentially updating the system to improve its performance.

    We value your feedback and would appreciate the opportunity to address these concerns directly. Please contact us at sales.nottingham@stoneacre.co.uk or call us at +44 115 672 5244 to speak with one of our Motability specialists.

    Thank you for bringing these matters to our attention. We hope to resolve them to your satisfaction and restore your confidence in our services.

    Best regards,

    The Motability Scheme Team at Stoneacre Suzuki Nottingham
  • Rating 5.0
    Very helpful staff
    Response from Stoneacre Suzuki Nottingham
    Hi Ben, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    Very good service was kept InTouch
    Response from Stoneacre Suzuki Nottingham
    Hello Annette and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly, reliable team. Really helpful and finished my service earlier than expected.
    Response from Stoneacre Suzuki Nottingham
    Hi Nicholas, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 2.0
    They phoned me and told me it was ready but when he got there he had to wait for them to finish valuing it and had to wait a good half hour
    Response from Stoneacre Suzuki Nottingham
    Hi Janet, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://stoneac.re/jPsxbY8 so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    Excellent service, from Elena and Lewis. Very knowledgeable and knew what was needed.
    Response from Stoneacre Suzuki Nottingham
    Hi Lewis, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 3.0
    The service itself was ok I was disappointed that the car wash & valet that I received in writing that it would be done at no cost wasnt done.
    Response from Stoneacre Suzuki Nottingham
    Hi Patricia, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://stoneac.re/scYnHmG so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 5.0
    I had a waiting appointment for my service didn't take to long managed do abit of shopping which shops close bye then got a call to say everything was ready 5*
    Response from Stoneacre Suzuki Nottingham
    Hi Jason, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lovely people, answered any questions we had. Would highly recommend.
    Response from Stoneacre Suzuki Nottingham
    Hi Joe, Thank you so much for your kind words! We are so happy to hear that [****] was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Excellent service, the staff were friendly and efficien.
    Response from Stoneacre Suzuki Nottingham
    Hi Lesley, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Katie was amazing. Nothing was too much. She was very caring. All the staff were, especifall in the showroom. ally when I had a fall in the showroom.
    Response from Stoneacre Suzuki Nottingham
    Hello Pamala and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Lewis was very professional with is work very polite to do business with him
    Response from Stoneacre Suzuki Nottingham
    Hi Colin, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    The service was amazing. Only fault is they moved buttons and didn't put them back to original positions
    Response from Stoneacre Suzuki Nottingham
    Hi Amanda, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that the team receives the recognition they deserve and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely brilliant it was a pleasure thank you 👍🏻
    Response from Stoneacre Suzuki Nottingham
    Hello Mark and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very friendly and helpful service
    Response from Stoneacre Suzuki Nottingham
    HI Michelle, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great work
    Response from Stoneacre Suzuki Nottingham
    Hi Lisa, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Ryan was absolutely fabulous never had such amazing customer service from someone I believe he’s direct line honestly pay rise to keep that gentlemen
    Response from Stoneacre Suzuki Nottingham
    Hello Wesley and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very helpfull and easy to talk to, could not do enough to help
    Response from Stoneacre Suzuki Nottingham
    Hi Louise, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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