Motability Scheme at Mercedes-Benz Nottingham
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Unit 2, Enterprise Way
Queens Drive Ind Est
Nottingham NG2 1EN
GB
Phone Number
Call Inchcape Mercedes-Benz Nottingham on 0115 988 2920
0115 988 2920
Website
Email
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Louise Mckinley
- Leah-Anna Young
We recommend calling and booking an appointment before visiting.
Accessibility features at Inchcape Mercedes-Benz Nottingham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Inchcape Mercedes-Benz Nottingham
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Inchcape Mercedes-Benz Nottingham can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Inchcape Mercedes-Benz Nottingham on 01159882920 to make an appointment with our Motability specialist.
Reviews at Inchcape Mercedes-Benz Nottingham
- Rating 4.0Feb 28, 2024Only fault reception staff no customer care
Customer care at Mercedes Bence - Rating 5.0Jan 24, 2024Just fantastic friendly service and very helpful staffResponse from Inchcape Mercedes-Benz NottinghamJan 24, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 11, 2024Very efficient and courteous serviceResponse from Inchcape Mercedes-Benz NottinghamJan 12, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Oct 20, 2023The staff were wonderful my car was taken away so quickly Then returned to me in gleaming condition 2HRS laterResponse from Inchcape Mercedes-Benz NottinghamOct 20, 2023Thank you for your high star rating.
- Rating 5.0Oct 17, 2023Very happy with the serviceResponse from Inchcape Mercedes-Benz NottinghamOct 17, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 4.0Oct 2, 2023Motorbility made things more difficult for me by not giving consent for my car to be repaired when it went for service meaning when it later went for repair I had one day with no car and had to use Ubers which reduced my independence for the day and was pointless as it could have been done at the same time as my service when I had a courtesy carResponse from Inchcape Mercedes-Benz NottinghamOct 2, 2023Dear Caron,
Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience you faced during your recent service and repair appointment. Your feedback is valuable to us, as it helps us identify areas for improvement.
We understand how frustrating it can be to face unexpected challenges like this, especially when it impacts your independence and daily routine. Please know that your concerns have been noted, and we will be reviewing our processes to ensure a smoother and more streamlined experience for our customers.
We appreciate your understanding and patience in this matter. If there's anything else you'd like to discuss or if you have any further feedback, please feel free to contact us directly. We value your business and hope to have the opportunity to serve you better in the future.
Warm regards,
Mercedes Benz Nottingham - Rating 4.0Aug 7, 2023The guy who came to pick up and drop off the car was very pleasant. The video health check sound quality was very poor and you could not understand half of what was being said. You also said the rear of the vehicle was fine but it had been involved in a light rear end collision which left two cracks in the bumper and light cluster not fitting correctly. A UV spot activation was reported on the report but it is still showing black.
I was told I will receive a call to discuss any issues, I'm still awaiting this call ...Response from Inchcape Mercedes-Benz NottinghamAug 8, 2023Hello Robert, Thank you so much for taking the time to leave us this review. We are sorry the video sound quality was poor and will check our equipment is operating as it should. A call will be arranged to discuss our findings in the report and answer any questions you may have. - Rating 5.0Jul 21, 2023Everything was carried out efficientlyResponse from Inchcape Mercedes-Benz NottinghamJul 21, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 21, 2023Excellent service as alwaysResponse from Inchcape Mercedes-Benz NottinghamJul 21, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 20, 2023Very helpful all the time I was in possession of the Mercedes car. Great service and always gone to the extra mile..!Response from Inchcape Mercedes-Benz NottinghamJul 20, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 28, 2023Fantastic serviceResponse from Inchcape Mercedes-Benz NottinghamJun 28, 2023We are delighted to receive your feedback, thank you Julie.
- Rating 5.0Jun 2, 2023Excellent! Always helpful on the phone and in personResponse from Inchcape Mercedes-Benz NottinghamJun 2, 2023Good afternoon, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
- Rating 1.0May 31, 2023Very poor left grease marks on Bonnet did not clean inside and outsideResponse from Inchcape Mercedes-Benz NottinghamMay 31, 2023hello Hajira, thank you for taking the time to share your rating. Providing an outstanding customer experience is really important to us, and we always encourage feedback to help us improve. We see from your review that you felt your experience didn’t meet your expectations, so if we didn’t get it quite right, we would welcome the opportunity to try and correct this for you – please email tellusmore@inchcape.co.uk with any further details you can provide us with. We look forward to hearing from you.
- Rating 5.0May 23, 2023Excellent service n makikResponse from Inchcape Mercedes-Benz NottinghamMay 23, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 10, 2023I’m so happy 😀Response from Inchcape Mercedes-Benz NottinghamMay 10, 2023Hello Natalie D.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0May 8, 2023Great customer serviceResponse from Inchcape Mercedes-Benz NottinghamMay 9, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0May 4, 2023Prompt and polite collection and return of car for serviceResponse from Inchcape Mercedes-Benz NottinghamMay 5, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Apr 5, 2023J shreadgood service polite and proffesinal staffResponse from Inchcape Mercedes-Benz NottinghamApr 5, 2023We're thrilled to see that you enjoyed your visit Jacqueline, all the best to you.
- Rating 5.0Mar 31, 2023Excellent service, staff professional and courteousResponse from Inchcape Mercedes-Benz NottinghamApr 4, 2023Good afternoon Priscilla, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.
- Rating 5.0Mar 20, 2023Phil was excellent with the preparations of my handover. The new car was covered and a sign post saying, “ This new vehicle is for( my name provided) and congratulations. As I entered the secluded space where the car was, me and Phil slowly uncovered the vehicle to my delight and those around us. Who would have gone that extra mile to please the customer? Only Phil could do that. I was over the moon with happiness.
I found Phil very professional and kept me informed about events. It took more than three years to have this car but Phil kept me informed. He took over from someone but you would think he was involved right from start. He is welcoming and listens to his customers. He has wonderful human relations skills and very likeable. Personally, I have been very happy with the service Phil gave me and have already recommended my neighbour to buy her Mercedes through Phil.
The delays in getting my car were all down to organisations but Phil made himself a scrape goat and bore all the complaints and unkind words from frustrated customers, that’s how dedicated he is to his job. Mercedes need more people like Phil. The man can bring you business. He is just brilliant. Let him train others on how to handle customers. I cannot recommend him enough. He is the best salesman I have ever dealt with. Full marks to him. Thank you. Emah MparadziResponse from Inchcape Mercedes-Benz NottinghamMar 20, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Phil receives the recognition he deserves. Many thanks
We apologise for any inconvenience you may have experienced with our reception staff. Providing excellent customer care is a top priority for us, and we are committed to addressing this issue. Your feedback is invaluable, and we will use it to improve our services.
If you have any specific details about the interaction or suggestions on how we can enhance our customer care, please feel free to share them with us. We want to ensure that every guest feels welcomed and valued during their visit.
We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.