Motability Scheme at Toomey MG Basildon

Motability Scheme at Toomey MG Basildon

4.8
Rating 4.8
(176 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00

Welcome to Toomey MG Basildon

Welcome to Toomey MG Basildon. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.

At Toomey MG Basildon, we strive to support you through each step of the process, from arranging a test drive, to ordering and supplying your Motability Scheme Car. Our site is easy to access, with 2 entrances, wide gangways and all our facilities are on the ground floor. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01268921753 today.

Contact information

Address
Service House
West Mayne
Basildon SS15 6RW
GB
Phone Number
Call Toomey MG Basildon on 01268 921753
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Streeting
  • Mark Mooney
  • Ashley Smith
  • William Underwood
  • Francis Ferguson
  • Jane Foster
  • Alfie Harris
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Paul Martin
  • Pedro Pinto
We recommend calling and booking an appointment before visiting.
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Accessibility features at Toomey MG Basildon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Toomey MG Basildon

  • Rating 5.0
    Staff was very helpful
  • Rating 5.0
    Jane was perfect
    Response from Toomey MG Basildon
    Hi James, we're pleased to hear Jane ensured you had a 5-star experience! If you need anything else, please let us know!
  • Rating 5.0
    It was great to get my new car, all the staff were very friendly and welcoming, so pleased with my new car, thanks to everyone at MG for being so nice, if I had a little criticism it would be the cleaning of the car, wasn’t what I expected, the glass etc, but overall experience was great !!
    Response from Toomey MG Basildon
    Hi, it's great to hear that you had a positive experience with the staff and are pleased with your new car! Thank you for the feedback regarding the car's cleaning; it’s always helpful for improvements. We hope you're enjoying your new car!
  • Rating 5.0
    Alfie was very helpful and informative and made the process of ordering my new car very easy
    Response from Toomey MG Basildon
    Hi Susan, thank you for sharing your experience! It’s wonderful to hear that Alfie provided helpful and informative service, making the process of ordering your new car smooth and easy. Enjoy your new car!
  • Rating 3.0
    Your waiting room was freezing like you could hang meat in it. There was no coffee wasn't asked if I would like the car washed after the service.
    Response from Toomey MG Basildon
    Hi Charles, we're sorry to hear about your experience, could you please contact customerrelations@toomeymotorgroup.co.uk with more details so we can resolve the matter. Kind regards, Toomey Motor Group.
  • Rating 5.0
    I dealt with Archie Harris. He was super polite & helpful on the phone prior to my appointment & the same during my appointment. I have been very pleased with the service.
    Response from Toomey MG Basildon
    Good Morning Suzanne, thank you for sharing your experience! It's great to hear that Archie provided such polite and helpful service both over the phone and in person. It’s wonderful to know you were pleased with the overall experience.
  • Rating 5.0
    Friendly team, eager to help. Very happy with the service.
    Response from Toomey MG Basildon
    Hi Daniel! Thank you for your high star rating. We appreciate you taking the time to leave us some feedback!
  • Rating 5.0
    Very professional, excellent customer service, always welcomed with a smile, Alfie and Luke, such lovely young men, so helpful and always at the end of the phone for questions, also other staff I have spoken to on the phone are very nice, very pleased I chose MG
    Response from Toomey MG Basildon
    Hi Tracy, we're pleased to hear that Alfie and Luke made the experience incredibly straightforward! If you need anything else, please don't hesitate to contact us again!
  • Rating 5.0
    It was amazingly straightforward experience,welcoming,nice and polite.Thank you.
    Response from Toomey MG Basildon
    Good Morning Christa, thank you so much for your kind words! We're delighted to hear that your experience was straightforward and that you felt welcomed and well taken care of.
  • Rating 5.0
    Excellent
    Response from Toomey MG Basildon
    Hi Martin, we're delighted to hear you had a 5-star experience with us!
  • Rating 5.0
    Very good pleased
    Response from Toomey MG Basildon
    Hi Martin, we are pleased to hear you had a 5-star experience with us! If you need anything else, please let us know!
  • Rating 5.0
    Simple procedure was looked after by Alfie excellent experience
    Response from Toomey MG Basildon
    Thank you, Peter! We're happy to hear that Alfie provided you with an excellent experience. If you need anything else, please don't hesitate to reach out!
  • Rating 5.0
    Great service great salesman Ashley Smith
    Attention to detail great
    Response from Toomey MG Basildon
    Thank you, Jacqueline! We're thrilled to hear that you received great service and attention to detail from Ashley. If you need anything else, please don't hesitate to reach out!
  • Rating 5.0
    Handover was excellent thank you Ashley Smith
    Response from Toomey MG Basildon
    Thank you for your review Zach! We are pleased that during your handover Ashley provided a great experience.
  • Rating 5.0
    Dealership went above and beyond for us such a kind lady called Jane. So supportive and listened to our needs explained the situation hole process was very impressed
    Response from Toomey MG Basildon
    Thank you for your wonderful review Louise! We are pleased that Jane went above and beyond during the professional and supportive experience you received. If you require further support please reach out to the team again.
  • Rating 5.0
    Very good
    Response from Toomey MG Basildon
    Thank you for your five-star review Gillian!
  • Rating 5.0
    Had no problem... very supportive
    Response from Toomey MG Basildon
    Good morning Jay! We are delighted to hear that you had a problem free and very supportive experience throughout your journey at Toomey MG Basildon. Please reach out if you need additional support.
  • Rating 5.0
    Best Customer Service and always happy to help you they come and asked if you would like a drink and let you know how long the car will be when you’ve got a waiting appointment 10 out of 10 stars
    Response from Toomey MG Basildon
    Good morning Robert and thank you for the wonderful review! We are pleased to hear that during the exceptional service, our team were attentive and made you feel welcome. Please reach out if you require any additional support.
  • Rating 5.0
    Absolutely brilliant and very helpful
    Response from Toomey MG Basildon
    Thank you for your review, Michael! We are pleased to hear that our team were brilliant and very helpful throughout your experience with us.
  • Rating 5.0
    The sales rep Ashley was brilliant. Helpful, knowledgeable and thorough. Very pleased. Thank you.
    Response from Toomey MG Basildon
    Thank you for the great review, Amanda! We are delighted to hear that Ashley was brilliant, helpful and knowledgeable throughout your experience with us. If you require additional support please reach out to the team again.

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