Motability Scheme at Toomey MG Basildon

Motability Scheme at Toomey MG Basildon

4.8
Rating 4.8
(185 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00

Welcome to Toomey MG Basildon

Welcome to Toomey MG Basildon. Since Toomey's beginning in 1932, we have grown from a single showroom to multiple dealerships located in Essex, Basildon and Southend. Our aim is to help you find a vehicle that fits all your needs and requirements.

At Toomey MG Basildon, we strive to support you through each step of the process, from arranging a test drive, to ordering and supplying your Motability Scheme Car. Our site is easy to access, with 2 entrances, wide gangways and all our facilities are on the ground floor. We are open 7 days a week, so if you have any requirements for your visit we will be happy to accommodate it, to book your appointment please call 01268921753 today.

Contact information

Address
Service House
West Mayne
Basildon SS15 6RW
GB
Phone Number
Call Toomey MG Basildon on 01268 921753
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Streeting
  • Mark Mooney
  • Ashley Smith
  • William Underwood
  • Francis Ferguson
  • Jane Foster
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Paul Martin
  • Pedro Pinto
We recommend calling and booking an appointment before visiting.
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Accessibility features at Toomey MG Basildon

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Toomey MG Basildon

  • Rating 5.0
    All done very professionally car cleaned. Excellent service.
    Response from Toomey MG Basildon
    Hi Richard, thank you for your kind words! We're thrilled to hear that everything was handled professionally and that you were pleased with the service and the clean car. If you need anything else, please don't hesitate to get in touch.
  • Rating 5.0
    Excellent service
    Response from Toomey MG Basildon
    Hi Yvonne, thank you for your feedback! We're delighted to hear you received excellent service. If you need anything else, please don't hesitate to get in touch.
  • Rating 5.0
    Excellent service and advice
    Response from Toomey MG Basildon
    Hi John, thank you for your feedback! We're glad you received excellent service and advice. If you need anything else, please don't hesitate to get in touch.
  • Rating 5.0
    Great service and very professional
    Response from Toomey MG Basildon
    Hi Liza, thank you for your feedback! We're pleased to hear you experienced great service and professionalism. If you need anything else, please don't hesitate to get in touch.
  • Rating 1.0
    Requested a wait appt but was told to drop off and come back, annoying because had to organise family member to help out.

    Still waiting for the video that was promised.

    Response from Toomey MG Basildon
    Hi Matthew, we're sorry to hear of your experience! If you could send an email to customerrelations@toomeymotorgroup.co.uk with some more detail, we'll do everything we can to resolve this.
  • Rating 5.0
    Francis was very friendly helpful
    Response from Toomey MG Basildon
    Hi Patrick, thank you for taking the time to leave this review! We're delighted to hear Francis ensured you had a 5-star experience!
  • Rating 4.0
    It was fine
    Response from Toomey MG Basildon
    Hi Lynn, thank you for taking the time to leave your review! If you need any further assistance, please do not hesitate to contact us again!
  • Rating 5.0
    Very efficient & did a great job
    Response from Toomey MG Basildon
    Hi Dennis, thank you for leaving this 5-star review! If we can assist with anything else, please do not hesitate to reach out!
  • Rating 5.0
    Great service
    Response from Toomey MG Basildon
    Hi William, thank you for your feedback! We're so glad to hear you had a great experience. If you need anything else, feel free to get in touch. We're always happy to help!
  • Rating 5.0
    Staff was very helpful
    Response from Toomey MG Basildon
    Hi Michael, thank you for your feedback! We're thrilled to hear that you had a positive experience with our team. If there's anything else we can assist you with, please don't hesitate to reach out.
  • Rating 5.0
    Jane was perfect
    Response from Toomey MG Basildon
    Hi James, we're pleased to hear Jane ensured you had a 5-star experience! If you need anything else, please let us know!
  • Rating 5.0
    It was great to get my new car, all the staff were very friendly and welcoming, so pleased with my new car, thanks to everyone at MG for being so nice, if I had a little criticism it would be the cleaning of the car, wasn’t what I expected, the glass etc, but overall experience was great !!
    Response from Toomey MG Basildon
    Hi, it's great to hear that you had a positive experience with the staff and are pleased with your new car! Thank you for the feedback regarding the car's cleaning; it’s always helpful for improvements. We hope you're enjoying your new car!
  • Rating 5.0
    Alfie was very helpful and informative and made the process of ordering my new car very easy
    Response from Toomey MG Basildon
    Hi Susan, thank you for sharing your experience! It’s wonderful to hear that Alfie provided helpful and informative service, making the process of ordering your new car smooth and easy. Enjoy your new car!
  • Rating 3.0
    Your waiting room was freezing like you could hang meat in it. There was no coffee wasn't asked if I would like the car washed after the service.
    Response from Toomey MG Basildon
    Hi Charles, we're sorry to hear about your experience, could you please contact customerrelations@toomeymotorgroup.co.uk with more details so we can resolve the matter. Kind regards, Toomey Motor Group.
  • Rating 5.0
    I dealt with Archie Harris. He was super polite & helpful on the phone prior to my appointment & the same during my appointment. I have been very pleased with the service.
    Response from Toomey MG Basildon
    Good Morning Suzanne, thank you for sharing your experience! It's great to hear that Archie provided such polite and helpful service both over the phone and in person. It’s wonderful to know you were pleased with the overall experience.
  • Rating 5.0
    Friendly team, eager to help. Very happy with the service.
    Response from Toomey MG Basildon
    Hi Daniel! Thank you for your high star rating. We appreciate you taking the time to leave us some feedback!
  • Rating 5.0
    Very professional, excellent customer service, always welcomed with a smile, Alfie and Luke, such lovely young men, so helpful and always at the end of the phone for questions, also other staff I have spoken to on the phone are very nice, very pleased I chose MG
    Response from Toomey MG Basildon
    Hi Tracy, we're pleased to hear that Alfie and Luke made the experience incredibly straightforward! If you need anything else, please don't hesitate to contact us again!
  • Rating 5.0
    It was amazingly straightforward experience,welcoming,nice and polite.Thank you.
    Response from Toomey MG Basildon
    Good Morning Christa, thank you so much for your kind words! We're delighted to hear that your experience was straightforward and that you felt welcomed and well taken care of.
  • Rating 5.0
    Excellent
    Response from Toomey MG Basildon
    Hi Martin, we're delighted to hear you had a 5-star experience with us!
  • Rating 5.0
    Very good pleased
    Response from Toomey MG Basildon
    Hi Martin, we are pleased to hear you had a 5-star experience with us! If you need anything else, please let us know!

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