Motability Scheme at John Banks Renault Cambridge

4.8
Rating 4.8
(35 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
13 Swanns Road
Cambridge CB5 8JZ
GB
Phone Number
Call John Banks Renault Cambridge on 01223 351616
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Manny Gatt
  • Adam Watkins
  • Mlayne Frost
  • Jordan Francis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Brendan Schrama
  • Matthew Cox
  • Sarah Boreham
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Banks Renault Cambridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Banks Renault Cambridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

John Banks Renault Cambridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Banks Renault Cambridge on 01223351616 to make an appointment with our Motability specialist.

Reviews at John Banks Renault Cambridge

  • Rating 5.0
    Staff are very friendly and not pushy. Patient and customer friendly.
  • Rating 5.0
    Was easy,stress-free process and a relaxed environment. Helpful,polite staff.
  • Rating 4.0
    Although they work quickly and are very friendly, they didn't tell my husband that he needed a new tyre immediately and that it is illegal! I only found this out once the report was emailed to me. Had they told him, he could've stopped at Kwik Fit on the way home, instead he needs to make a second trip to Cambridge to get the tyre sorted.
  • Rating 5.0
    Customer service rep was very professional and put me at ease.
  • Rating 5.0
    Thank you Adam for your kindness and help during the process of test driving and ordering a car through the mobility scheme.
    Your experience and care throughout is first class. Look forward to seeing you at the point of delivery. Kind regards
    Anthony
  • Rating 5.0
    They made the hand over very smooth and worry free. Everything was explained to me all along the process. First class service.
  • Rating 5.0
    Great customer service, and loved that they gave my car a clean.
  • Rating 5.0
    Brill service,,polite and friendly. Got a call when they'd finished.
  • Rating 5.0
    Manny was really helpful and knowledgeable about the vehicles and the motability scheme. We were really happy with how quickly we were able to order our new car.
  • Rating 5.0
    A few things I would like to highlight, excellent customer care, extremely polite, helpful, informative and professional service from my sales advisor Manny from my first visit to the handover of the car. He made sure I chose the right vehicle and before I drove away he ensured I knew what all the functions and capabilities of the car were and, how to use them. I would highly recommend Renault and this particular dealership to anyone who is choosing a vehicle through the Mobility scheme or just a standard car purchase. Many thanks to Renault and the team and John Banks for making this an enjoyable and easy experience, Michael.
  • Rating 5.0
    Adam was really helpful and professional. Managed to secure a vehicle for us urgently
  • Rating 5.0
    Great
  • Rating 5.0
    I dealt with the Mobility vehicle salesman Manny and found him to be a great help! He agreed to see me very late on a Saturday in order to show me around cars in the showroom, he took the time to explain the differences between hybrids and EV's, different specs on a host of models and answered my many other questions. I ended up signing up for a car on the day and the whole process went smoothly and faultlessly, the service I received from the dealership was incredibly professional, friendly and efficient, I highly recomend them to anybody considering their next Motability options.
  • Rating 5.0
    Very friendly and helpful
  • Rating 5.0
    This is my first time with this scheme and from start to finish absolutely brilliant
  • Rating 5.0
    Easy and stress free!
  • Rating 5.0
    Great patience and understanding. Excellent customer service
  • Rating 5.0
    All the people who served me on the 3 occasions I visited, were superb. Knowledgeable, amenable, professional and excellent listeners, particularly Bradley.
  • Rating 5.0
    I was nice to deal with friendly people who made it as smooth as possible for me
  • Rating 5.0
    Brilliant service

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