Motability Scheme at John Banks Renault Cambridge

4.9
Rating 4.9
(52 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
13 Swanns Road
Cambridge CB5 8JZ
GB
Phone Number
Call John Banks Renault Cambridge on 01223 370739
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Manny Gatt
  • Adam Watkins
  • Jordan Francis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Brendan Schrama
  • Matthew Cox
  • Sarah Boreham
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Banks Renault Cambridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Banks Renault Cambridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

John Banks Renault Cambridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Banks Renault Cambridge on 01223370739 to make an appointment with our Motability specialist.

Reviews at John Banks Renault Cambridge

  • Rating 5.0
    Very friendly, helpful and efficient. Great service , many thanks .
    Response from John Banks Renault Cambridge
    Thank you for your kind words! We're delighted to hear that you found our team at John Banks Renault Cambridge friendly, helpful, and efficient. Providing great service is always our goal, and we truly appreciate your feedback. If you ever need any assistance in the future, we're here to help. Many thanks!
  • Rating 5.0
    Can’t fault the staff were so friendly willing to answer any questions no matter how small and now they will be picking up the van on the 18 th of March to check out the fuel meter as is not showing any top up I do it’s just keeps going down instead of going up so they are going to sort it out for us so thank you guys very much
    Response from John Banks Renault Cambridge
    Thank you, Michael, for your wonderful review! We're so pleased to hear that our team at John Banks Renault Cambridge provided friendly and attentive service. We always strive to answer any questions, big or small, to ensure a smooth and stress-free experience. If you ever need anything in the future, we're always happy to help
  • Rating 5.0
    Very helpful and knowledgeable made it pleasant experience
    Response from John Banks Renault Cambridge
    Thank you, Margaret, for your kind words! We're delighted to hear that our team at John Banks Renault Cambridge made your experience pleasant with their helpful and knowledgeable service. If you ever need any assistance in the future, we're always here to help!
  • Rating 5.0
    Outstanding service from choosing car to handover. Kept updated every step of the way, would highly recommend.
    Response from John Banks Renault Cambridge
    Thank you, Christine, for your fantastic review! We're delighted to hear that you received outstanding service from start to finish at John Banks Renault Cambridge. Keeping our customers informed every step of the way is a top priority, and we truly appreciate your recommendation. If you ever need anything in the future, we’re always happy to help!
  • Rating 5.0
    Swift and comprehensive handover
    Response from John Banks Renault Cambridge
    Apologies for the delay in responding, Stephen, and thank you for your kind review! We're delighted to hear that your handover at John Banks Renault Cambridge was swift and comprehensive. Ensuring a smooth and efficient experience is always our priority. If you ever need any further assistance, we’re always happy to help!
  • Rating 5.0
    efficient and friendly
    Response from John Banks Renault Cambridge
    Apologies for the delay in responding, Amy, and thank you for your kind review! We're delighted to hear that you found our service at John Banks Renault Cambridge efficient and friendly. Your feedback means a lot to us! If you ever need any further assistance, we’re always happy to help.
  • Rating 5.0
    Very helpful, efficient and made everything very simple and easy which is just the way I like it.
    Jordan and Lewis are outstanding.
    Response from John Banks Renault Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Manny is extremely polite, helpful and accommodating.
    Response from John Banks Renault Cambridge
    Apologies for the delay in responding, Patricia, and thank you for your kind words! We're delighted to hear that Manny provided you with polite, helpful, and accommodating service at John Banks Renault Cambridge. Your feedback means a lot to us! We look forward to seeing you again for your servicing, and if you ever need any further assistance, we’re always happy to help
  • Rating 5.0
    Very plesent and helpful staff who kept me informed the whole time. They made the experience a pleasure from start to finish
    Response from John Banks Renault Cambridge
    Apologies for the delay in responding, Diane, and thank you for your wonderful review! We're delighted to hear that our team at John Banks Renault Cambridge made your experience a pleasure from start to finish. Keeping our customers informed and ensuring a smooth process is always our goal. We look forward to seeing you again for your servicing, and if you ever need any further assistance, we’re always happy to help!
  • Rating 5.0
    Very helpful, kept in contact throughout the process. Very happy with my new vehicle.
    Response from John Banks Renault Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Very friendly and helpful
    Response from John Banks Renault Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Adam and Lewis done everything so it all went smoothly. This is the second time at using this dealership and even tho I will be moving away I will still be inclined to travel to use them again
    Response from John Banks Renault Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Excellent Services
    I can recommended, I am very satisfied 🙂.
    Response from John Banks Renault Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Really good experience.
    Response from John Banks Renault Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Brilliant
    Response from John Banks Renault Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    it was a nice and easy experience for getting a car , thanks a million
  • Rating 5.0
    Very smooth handover.
    Everyone involved were polite and professional. All questions were answered.
    Great service and would highly recommend
  • Rating 5.0
    Staff are very friendly and not pushy. Patient and customer friendly.
    Response from John Banks Renault Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Was easy,stress-free process and a relaxed environment. Helpful,polite staff.
  • Rating 4.0
    Although they work quickly and are very friendly, they didn't tell my husband that he needed a new tyre immediately and that it is illegal! I only found this out once the report was emailed to me. Had they told him, he could've stopped at Kwik Fit on the way home, instead he needs to make a second trip to Cambridge to get the tyre sorted.

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