Motability Scheme at John Banks Dacia Cambridge

5.0
Rating 5.0
(21 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today

Contact information

Address
13 Swanns Road
Cambridge CB5 8JZ
GB
Phone Number
Call John Banks Dacia Cambridge on 01223 370773
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Manny Gatt
  • Adam Watkins
  • Jordan Francis

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday09:00 - 12:30
SundayClosed

Motability service specialists:

  • Brendan Schrama
  • Matthew Cox
  • Sarah Boreham
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Accessibility features at John Banks Dacia Cambridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Banks Dacia Cambridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

John Banks Dacia Cambridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Banks Dacia Cambridge on 01223370773 to make an appointment with our Motability specialist.

Reviews at John Banks Dacia Cambridge

  • Rating 5.0
    Very easy transaction, placed my order in November & collected yesterday with no hassle at all. Much easier than it used to be!
    Very nice helpful staff
    Response from John Banks Dacia Cambridge
    Thank you for your fantastic review! We're so pleased to hear that your transaction was smooth and hassle-free. It's great to know that the process has become even easier for you, and that our team at John Banks Dacia Cambridge provided friendly and helpful service. If you ever need anything in the future, we’re always happy to help!
  • Rating 5.0
    Smooth and professional
    Response from John Banks Dacia Cambridge
    Thank you for your great review! We're delighted to hear that your experience with the Motability Scheme at John Banks Dacia Cambridge was smooth and professional. If you ever need any further assistance, we're always here to help!
  • Rating 5.0
    Everything was excellent. I had no trouble at all. 5☆ all the way.
    Response from John Banks Dacia Cambridge
    Apologies for the delay in responding, and thank you so much for your fantastic 5-star review! We're delighted to hear that everything was excellent and that your experience with the Motability Scheme at John Banks Dacia Cambridge was trouble-free. If you ever need anything, we’re always happy to help!
  • Rating 5.0
    Brilliant
    Helpful
    Informative
    Would deffinetly recommend
    Response from John Banks Dacia Cambridge
    Thank you, Levi, for your brilliant review! We're so pleased to hear that you found our team at John Banks Dacia Cambridge helpful and informative. Your recommendation means a lot to us! If you ever need any further assistance, we're always happy to help
  • Rating 5.0
    Very helpful both members of staff that we dealt with, arranged a test drive straight away & then completed the application process efficiently
    Response from John Banks Dacia Cambridge
    Apologies for the delay in responding, Zachary, and thank you for your fantastic review! We're so pleased to hear that both members of our team at John Banks Dacia Cambridge were helpful and made the process smooth for you. Arranging a test drive and completing the application efficiently is all part of ensuring a great experience. If you ever need any further assistance, we’re always happy to help!
  • Rating 5.0
    Very helpful, great customer service.
    Response from John Banks Dacia Cambridge
    Apologies for the delay in responding, Alexander, and thank you for your kind review! We're delighted to hear that you received great customer service and found our team at John Banks Dacia Cambridge helpful. Your feedback means a lot to us! If you ever need any further assistance, we’re always happy to help
  • Rating 5.0
    Was amazing service from first phone call to book to drop of and collection.
    All staff very polite and able to put me at ease with the process .
    Response from John Banks Dacia Cambridge
    Apologies for the delay in responding, Simon, and thank you for your fantastic review! We're so pleased to hear that you had an amazing experience from your first phone call to the drop-off and collection at John Banks Dacia Cambridge. It's great to know that our team made the process easy and put you at ease. We look forward to seeing you again for your servicing, and if you ever need anything, we’re always happy to help!
  • Rating 5.0
    5 star service, unbelievably patient and knowledgable. Definitely recommend to anyone
    Response from John Banks Dacia Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    They were amazing, everything single little thing was explained to me and any possibly silly questions were answered without judgement. They were patient with me and made me so feel comfortable. Eased all of my anxiety and didn’t rush me which made me very happy
    Response from John Banks Dacia Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Extremely helpful and organised. Smooth handover
    Response from John Banks Dacia Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    They were very helpful and managed to get me in the same day to order the car
    Response from John Banks Dacia Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Extremely helpful, informative and friendly.
    Response from John Banks Dacia Cambridge
    Apologies for the delay in responding, Abbie, and thank you for your kind review! We're delighted to hear that you found our team at John Banks Dacia Cambridge extremely helpful, informative, and friendly. Your feedback means a lot to us! We look forward to seeing you again for your servicing, and if you ever need any further assistance, we’re always happy to help.
  • Rating 5.0
    Great experience
    Response from John Banks Dacia Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Reliable and great service
    Response from John Banks Dacia Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Jordan was of great help sorting a car for me at Dacia
    Response from John Banks Dacia Cambridge
    Thank you for taking the time to share your experience with Jordan, one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Was great, Melanie helped me though the whole process and explained everything very clearly and answered all the questions I had.

    Response from John Banks Dacia Cambridge
    Thank you for taking the time to share your experience with Mlayne, one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    From the first contact to the last the process was made seamlessly by the staff.
    Every thing was explained step by step as we are new to this scheme.
    Staff were friendly and very helpful.
    Highly recommend them
  • Rating 5.0
    Caring, polite, explained and did everything for us as this is first time having car on disability also great cup coffee
    Our sales person was Mlayne Burroughs and was fabulous
  • Rating 5.0
    Very good was really easy
  • Rating 5.0
    Adam was super helpful and lovely guy

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