Motability Scheme at John Banks Hyundai Cambridge

4.9
Rating 4.9
(63 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today

Contact information

Address
39 Cheddars Lane
Cambridge CB5 8LD
GB
Phone Number
Call John Banks Hyundai Cambridge on 01223 636708
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Darren Briggs
  • Marian Savin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Jonathan Mansfield
  • Sarah Boreham
  • Adriana Faria
We recommend calling and booking an appointment before visiting.
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Accessibility features at John Banks Hyundai Cambridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to John Banks Hyundai Cambridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

John Banks Hyundai Cambridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact John Banks Hyundai Cambridge on 01223636708 to make an appointment with our Motability Scheme specialist.

Reviews at John Banks Hyundai Cambridge

  • Rating 5.0
    Very good service, pick and brought my car back , also kept in touch with text as I am deaf . Very pleased
    Response from John Banks Hyundai Cambridge
    Thank you, Jacqueline, for your kind review, apologies for the delay in responding! We're so pleased to hear that you had a great experience with our service at John Banks Hyundai Cambridge. Providing clear communication and accommodating our customers' needs is very important to us, so we're delighted that the text updates were helpful. If you ever need anything in the future, we’re always happy to assist!
  • Rating 5.0
    Darren was very helpful.
    Delivery of the car took a little longer than it should have done but Darren eased any frustrations I had.
    Response from John Banks Hyundai Cambridge
    Apologies for the delay in responding, Robert, and thank you for your honest review! We're glad to hear that Darren was very helpful and helped ease any frustrations during the delivery process. We appreciate your patience and understanding, and we're grateful for the opportunity to assist you. If you ever need anything in the future, we’re always here to help!
  • Rating 5.0
    Really happy with the service. All staff members were friendly that we interacted with.
    Response from John Banks Hyundai Cambridge
    Apologies for the delay in responding, Kai, and thank you for your kind review! We're so pleased to hear that you were really happy with the service and found our team at John Banks Hyundai Cambridge friendly. Your feedback means a lot to us! If you ever need any further assistance, we’re always happy to help.
  • Rating 5.0
    Darren was friendly and professional. Made the process quick and easy.
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 4.0
    Great service, polite staff, friendly and helpful. Was greeted with a smile, thank you.
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Darren made the whole process super easy and straightforward which was great. And I’m loving having a car again - the freedom is incredible.
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Excellent
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Very good service and very experienced salesman,nothing was too much trouble and would recommend company to family and friends
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Very professional and as always a first class service
    Response from John Banks Hyundai Cambridge
    Apologies for the delay in responding, Ronald, and thank you for your fantastic review! We're thrilled to hear that you received a professional and first-class service at John Banks Hyundai Cambridge. Your kind words mean a lot to us! We look forward to seeing you again for your servicing, and if you ever need any further assistance, we’re always happy to help.
  • Rating 5.0
    A quick smooth and easy handover . Great friendly customer service .
    Response from John Banks Hyundai Cambridge
    Apologies for the delay in responding, Dawn, and thank you for your kind review! We're delighted to hear that your handover at John Banks Hyundai Cambridge was quick, smooth, and easy. Providing great customer service is always our goal, and we're so pleased you had a positive experience. We look forward to seeing you again for your servicing, and if you ever need any further assistance, we’re always happy to help!
  • Rating 5.0
    Excellent.
    Friendly, informative and helpful.
    Not too pushy either!
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Very helpful and very friendly
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Kindly
    Professional
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    Darren was lovely. He made it very easy, and it was my first time. Very friendly and professional.
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 4.0
    Am would have been 5 stars but a member of the team let you down with their attitude.
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Very efficient.
    Response from John Banks Hyundai Cambridge
    Thank you for taking the time to share your experience with one of our Motability experts at John Banks Group last year! We’re so pleased to hear that you had a positive experience, and we hope your car has been living up to everything you need from it. We look forward to welcoming you back to the dealership when your servicing is due. If there’s anything else we can assist you with in the meantime, please don’t hesitate to get in touch!
  • Rating 5.0
    First class service
  • Rating 5.0
    As always polite, helpful and welcoming.
  • Rating 5.0
    I would recommend them to anyone First class service
  • Rating 5.0
    Andy was incredibly helpful and explained everything clearly, because we live a far way from the garage he sent us videos of the car. Andy was fab at sorting everything for us.

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