Motability Scheme at Group 1 Skoda Colchester

Motability Scheme at Group 1 Skoda Colchester

4.7
Rating 4.7
(29 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Axial Way
Colchester
Colchester CO4 5XB
GB
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Phone Number
Call Group 1 Skoda Colchester on 01206 699295
01206 699295
01206 699295
Website

Visit dealer website

Email

SalesColchesterSKODA@group1auto.co.uk

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Darryl Sansum
  • Kamil Jagusztyn
  • Luke Plane
  • Alex Harris
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Simon Wren
  • Oliver Goldsmith
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Skoda Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Skoda Colchester

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 Skoda Colchester can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 Skoda Colchester on 01206699295 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Group 1 Skoda Colchester

  • Rating 2.0
    Was promised a car wash after service. Not given. As someone who has respiratory problems, a collect and delivery service would be helpful.Not available.
    Response from Group 1 Skoda Colchester
    Dear Leslie,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced regarding the promised car wash and the unavailability of our collect and delivery service. We understand how important these services are, especially considering your respiratory concerns.

    Your feedback is invaluable to us, and we are committed to improving our services to better meet the needs of our customers. Please know that we are looking into this matter to ensure it does not happen again in the future.

    If there is anything further we can do to assist you, please do not hesitate to reach out to us directly. We appreciate your patience and understanding.

    Kind regards,

    Group 1 Skoda Colchester Team
  • Rating 5.0
    Great customer service
    Response from Group 1 Skoda Colchester
    Hello Sophie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at Group 1 Skoda Colchester. Our team is dedicated to providing the best possible service, and it’s always rewarding to know we’ve met your expectations.

    If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    When I arrived to collect my Motability car, I was greeted warmly by Darryl Sansum. The car was sparkling clean and ready for me to collect. Darryl made sure everything was as it should be and patiently went through all of the controls and features before letting me drive away.
    Response from Group 1 Skoda Colchester
    Dear Robert,

    Thank you so much for taking the time to share your wonderful experience with us at Group 1 Skoda Colchester. We are thrilled to hear that Darryl Sansum provided you with such a warm welcome and ensured your Motability car was in perfect condition for collection. It's great to know that he took the time to go through all the controls and features with you. Your satisfaction is our top priority, and your feedback is truly appreciated. We look forward to serving you again in the future.

    Kind Regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    Darren was great. He has the knowledge and answers to every questions. He was very thorough and make sure we understand everything. He called me me back the next day to check that everything was going smoothly. Very friendly. Charlotte H
    Response from Group 1 Skoda Colchester
    Dear Charlotte,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Darren. It's great to know that he was able to provide you with the knowledge and answers you needed, and that he ensured you felt comfortable and informed throughout the process. We are also pleased to hear that his follow-up call was helpful.

    Your kind words about his friendliness and thoroughness are greatly appreciated and will certainly be shared with him. We strive to provide the best service possible, and your feedback is invaluable in helping us achieve that goal.

    Thank you once again for your review and for choosing the Motability Scheme at Group 1 Skoda Colchester. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Group 1 Skoda Colchester
  • Rating 5.0
    Darryl Sansum could not have been more helpful if he tried. Excellent service from start to finish — friendly, knowledgeable, and went above and beyond to make everything smooth and easy.
    Response from Group 1 Skoda Colchester
    Hello Robert,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Darryl and the excellent service you received. It's great to know that Darryl's friendly and knowledgeable approach made everything smooth and easy for you. We strive to provide the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Skoda Colchester.

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    The sales person, Darryl was very helpful and knowledgeable and managed to sort all my needs and was very patient
    Response from Group 1 Skoda Colchester
    Hello John,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Darryl was able to assist you effectively and meet all your needs with patience and expertise. Your feedback is incredibly valuable to us, and we're delighted to know that you had a great experience at Group 1 Skoda Colchester. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 4.0
    Easy process when ordered. Waited for new car which we expected. Came sooner than anticipated which was good. Communication and updates on car could have been more frequent but when collected car there was good instructions and guidance of car. Overall Happy with service.
    Response from Group 1 Skoda Colchester
    Dear Millie,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the ordering process easy and that your new car arrived sooner than expected. We appreciate your patience during the wait.

    We also value your input regarding communication and updates. Ensuring our customers are well-informed is important to us, and your comments will help us improve in this area. It's great to know that you received good instructions and guidance upon collecting your car.

    We're pleased to hear that you are overall happy with our service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you for choosing the Motability Scheme at Group 1 Skoda Colchester.

    Kind regards,
    Group 1 Skoda Colchester
  • Rating 5.0
    was really good service
    Response from Group 1 Skoda Colchester
    Hello Ronnie,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a really good experience with our service at Group 1 Skoda Colchester. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    Darryl at skoda dealer is a professional and knowledgeable salesman and i would recommenable him to anyone
    Response from Group 1 Skoda Colchester
    Hello Gary,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Darryl provided you with professional and knowledgeable service. Your recommendation means a lot to us, and we're delighted to know that you had a great experience at Group 1 Skoda Colchester. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    Ian Dibby listened carefully to my needs. Very respectful and explained all my options clearly. I highly recommend Group 1 Škoda for Motability and I am looking forward to getting the Enyaq soon.
    Response from Group 1 Skoda Colchester
    Dear Andrew,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Škoda Colchester. We are thrilled to hear that Ian was able to assist you effectively and that you felt respected and well-informed about your options. Your recommendation means a lot to us, and we are delighted that you are looking forward to getting the Enyaq soon. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Group 1 Škoda Colchester Team
  • Rating 5.0
    I had the pleasure of having Darryl as my sales representative. What an absolute pleasure. He was very knowledgeable, patient and completely understanding of my needs. He built the perfect package for me and kept me informed every step of the way. Immediately made me feel welcome and offered myself and my wife hot drinks. The showroom is immaculate. Very inviting and very friendly staff all round. I could not be happier with the whole experience there. If you're looking to upgrade to an amazing new car, I 100% recommend skoda Colchester, but completely recommend going to see Darryl. Thanks again for all your help
    Response from Group 1 Skoda Colchester
    Dear Edward,

    Thank you so much for taking the time to share your wonderful experience with us at Group 1 Skoda Colchester. We are thrilled to hear that Darryl provided you with such exceptional service and that you felt welcomed and well-informed throughout the process. It's fantastic to know that the showroom and our team made a positive impression on you and your wife.

    Your kind words and recommendation mean a lot to us, and we are delighted that you are happy with your new car. We strive to offer the best service possible, and feedback like yours reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again and wish you many enjoyable journeys in your new vehicle.

    Warm regards,
    Group 1 Skoda Colchester Team
  • Rating 5.0
    Absolutely great guy. Totally down to earth, very knowledgeable. I felt in safe hands with him. Darryl was warm and genuine. I would strongly recommend him
    Response from Group 1 Skoda Colchester
    Dear Tatania,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Darryl at Group 1 Skoda Colchester. It's fantastic to know that you felt in safe hands and appreciated his knowledge and genuine nature. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    Very helpful and explained the vehicle pros n cons of going electric made sure I could get in and out safely and checked to make sure my wheelchair would fit with some luggage room
    Response from Group 1 Skoda Colchester
    Hello Ivan,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and that they were able to provide you with a thorough explanation of the pros and cons of going electric. Ensuring that you could safely get in and out of the vehicle and that your wheelchair fits comfortably with room for luggage is very important to us. Your feedback is greatly appreciated, and we are delighted to have met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    After a disappointing start to the order of my new vehicle but after staff changes within the dealership I have been left positive about my choice and service from the group1 dealership I collected my vehicle from
    Response from Group 1 Skoda Colchester
    Dear Ian,

    Thank you for taking the time to share your experience with us. We are delighted to hear that, despite the initial challenges, you are now pleased with your choice and the service you received at Group 1 Skoda Colchester. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our team. We are committed to providing the best possible service to all our customers, and it's rewarding to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Group 1 Skoda Colchester Team
  • Rating 5.0
    Ian was very good
    Response from Group 1 Skoda Colchester
    Dear Louise,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Ian at Group 1 Skoda Colchester. Your feedback is incredibly valuable to us, and we are delighted that Ian was able to assist you effectively.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Skoda Colchester
  • Rating 5.0
    Very professional and totally what you want when looking for a new vehicle. A truly 5* customer service. 10/10
    Response from Group 1 Skoda Colchester
    Dear Simon,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a 5-star experience at Group 1 Skoda Colchester. Our team strives to provide professional and exceptional service, and it is truly rewarding to know that we met your expectations while assisting you in finding a new vehicle.

    Your kind words and perfect rating are greatly appreciated and serve as a great motivation for our team to continue delivering top-notch service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support and trust in us.

    Best regards,

    Group 1 Skoda Colchester Team
  • Rating 5.0
    Excellent and very helpful
    Response from Group 1 Skoda Colchester
    Hello Jessica,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service excellent and very helpful. At Group 1 Skoda Colchester, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    Customer service was excellent. The girls couldn't be anymore helpful.10/10
    Response from Group 1 Skoda Colchester
    Hello Robert,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service team. Our staff strives to be as helpful as possible, and it's fantastic to know that their efforts made a positive impact on your visit. Your perfect rating means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    Very good
    Response from Group 1 Skoda Colchester
    Hello Douglas,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Group 1 Skoda Colchester. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester
  • Rating 5.0
    Very helpful and informative nothing too much trouble all went very smoothly
    Response from Group 1 Skoda Colchester
    Dear Christopher,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service helpful and informative, and that everything went smoothly during your visit. At Group 1 Skoda Colchester, we strive to make every experience as seamless as possible for our customers, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Group 1 Skoda Colchester

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