Motability Scheme at Group 1 Volkwagen Colchester

4.8
Rating 4.8
(180 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Axial Way
Colchester CO4 5XB
GB
Phone Number
Call Group 1 Volkswagen Colchester on 01206 694415
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Kamil Jagusztyn
  • Luke Plane
  • Alex Harris
  • Lauren Ward
  • Harrison Burcham
  • Daniel Tague
  • Sarah Romano
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Simon Wren
  • Oliver Goldsmith
  • Daniel Mariean
  • Tabitha Beckett
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Volkswagen Colchester

Welcome to Group 1 Volkswagen Offering you amazing choice across the range. If you rely on Motability, rely on us for great offers.

Group 1 Volkswagen Location offers award-winning models available on the Scheme. Plus, an exceptional aftersales experience to make ownership hassle-free. Services for new and returning Motability Scheme customers include:

  • Understanding your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • In-depth handover experience
  • Servicing and maintaining your car Contact Group 1 Volkswagen location on telephone or email to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Volkswagen Colchester

  • Rating 5.0
    An incredibly forward thinking and proactive young sales executive.
  • Rating 4.0
    Staff were friendly and helpful and overall efficient and polite. However, my van was not cleaned as advertised with full MOT & service.
  • Rating 5.0
    Outstanding service from start to finish. Staff were very helpful and informative. We are very happy with the support and process.
  • Rating 1.0
    Shocking because of there incompetence I missed a hospital appointment the dealership is useless avoid group 1 Colchester at all costs
    Response from Group 1 Volkswagen Colchester
    Hi Benjamin, we are disappointed to hear of this experience you had at Group 1 Volkswagen Colchester, our management team would like to discuss this with you and see if they can help you further with your vehicle search, please can you call our Sales manager on 01206 699299.
  • Rating 5.0
    All good very quick too
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Easy to talk too, answered all questions we had. Friendly and welcoming.
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Again,Kamil was brilliant.
    Handover was flawless.
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Excellent service would recommend to anyone who is looking into a vw
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very helpful and explained everything.
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 4.0
    The overall experience was straightforward and they threw in a free car wash with the service.

    The only downside was the lady at the reception desk was rolling cigarettes and eating food whilst we waited. It was unprofessional.
    Response from Group 1 Volkswagen Colchester
    Hi Evie, we appreciate your feedback and are pleased that you had a positive experience with your service. Your feedback about reception will be passed to our management team to review.
  • Rating 5.0
    Prompt and welcoming Clear information. Altogether very pleased with my visit.
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Alex was brilliant with our mobility car we will receive with excitement
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Was very quick and easy.
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Such a great experience.
    Kamil was amazing.
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    V good
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0

    Great
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Easy just turn up at VW and ask them to put an application through and you receive an email to set up your account 😊
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    100% positive...
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    The staff were polite and accommodating, the surroundings were air-conditioned and stylish and the service was very straightforward.
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Lauren was excellent at volkswagen in colchester. I was not treated any differently and the process was very smooth and well explained. Thank you.
    Response from Group 1 Volkswagen Colchester
    Hi, we are glad that you had such a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.

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