Motability Scheme at Steven Eagell Toyota Colchester

4.8
Rating 4.8
(145 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Steven Eagell Toyota Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Colchester can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Colchester on 01206677612 to make an appointment with our Motability specialist.

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Contact information

Address
Axial Way
Colchester
Essex CO4 5XD
GB
Get directions
Phone Number
Call Steven Eagell Toyota Colchester on 01206 677612
01206 677612
01206 677612
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Richard Ferris
  • Sebastian Mcafee
  • Chloe Nash
  • Adam Wells
  • Max Denton
  • Tommy Muckle
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Antony Joyce
  • Keiron Weeding
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Steven Eagell Toyota Colchester

  • Rating 5.0
    Very quick and polite
    Response from Steven Eagell Toyota Colchester
    Dear Tracey B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both quick and polite. At Steven Eagell Toyota Colchester, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Love the Toyota dealers.
    The explain everything so we know what we're getting.
    Roger was friendly, very polite , and was a pleasure to do business with.
    Thank you.
    Lindsay
    Response from Steven Eagell Toyota Colchester
    Dear Lindsay,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Steven Eagell Toyota Colchester. It's fantastic to know that Roger and our team were able to provide you with clear information and a friendly, polite service. Your kind words and perfect rating mean a lot to us, and we are delighted to have been a pleasure to do business with.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    The staff were very helpful and helped me get the best vehicle for my needs
    Response from Steven Eagell Toyota Colchester
    Dear Peter M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our staff were able to assist you in finding the perfect vehicle to meet your needs. At Steven Eagell Toyota Colchester, we strive to provide the best service possible, and your feedback is a great testament to our team's dedication.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Picked my car up serviced it watched and vacuumed it all very good 😊
    Response from Steven Eagell Toyota Colchester
    Hello Roger,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our service team at Steven Eagell Toyota Colchester. It's wonderful to know that you were satisfied with the servicing and the care we took with your car. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers.

    If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    First class your rep Adam wells
    Excellent would highly recommend
    Response from Steven Eagell Toyota Colchester
    Hello Trevor R.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a first-class experience with Adam Wells. Your recommendation means a lot to us, and we are delighted to know that our service met your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Excellent
    Response from Steven Eagell Toyota Colchester
    Hello Sari, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Toyota Colchester. Your feedback is incredibly valuable and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    I had a great experience with Tom at the Toyota Centre. This was the first time eight on mobility scheme and it’s the first time that I went for mobility scheme. He made me laugh. He made me feel comfortable such a gentleman and I wish him all the luck for the future… Nina
    Response from Steven Eagell Toyota Colchester
    Dear Nina, thank you so much for taking the time to share your wonderful experience with us at Toyota Colchester. We are thrilled to hear that Tom made your first visit with the Motability Scheme so enjoyable and comfortable. It's great to know that he was able to bring a smile to your face and make you feel at ease. We truly appreciate your kind words and your perfect rating. Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service to all our customers. Wishing you all the best, and we hope to see you again soon!
  • Rating 5.0
    Fantastic service from Richard was easy from start to finish
    Response from Steven Eagell Toyota Colchester
    Hello Brian, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fantastic experience with Richard and that the service was smooth from start to finish. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Toyota Colchester.
  • Rating 5.0
    My car was picked up on time 7.00am and delivered back by 16.00 very good service as usual
    Response from Steven Eagell Toyota Colchester
    Thank you for taking the time to share your experience with us! It's always our aim to provide the best possible experience for our customers, and your feedback is greatly appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out.
  • Rating 5.0
    Fantastic
    Response from Steven Eagell Toyota Colchester
    Thank you Brian for sharing your feedback. Until next time, take care!
  • Rating 1.0
    I recently had my mobility car serviced. They came to my house, took the car, and brought it back afterward. I had specifically requested that the wipers be replaced and that they address the noise from the front left tire when turning. Unfortunately, when the car was returned, the wipers hadn’t been changed, and the noise was still present. Overall, I’m disappointed with the service.
    Response from Steven Eagell Toyota Colchester
    Hi Wali, we're sorry to hear you were unhappy with your experience and we would like to investigate this further. If you could send your official complaint in full, including your contact details and the branch you have dealt with to feedback@steveneagell.co.uk, where it will be viewed by Senior Management, we would be very grateful. Thank you.
  • Rating 5.0
    Punctual and personable, thorough attention to detail. Very good facilities for waiting in an out of town venue.
    Response from Steven Eagell Toyota Colchester
    Dear Linda, thank you so much for taking the time to share your experience with us at Toyota Colchester. We are thrilled to hear that you found our team punctual and personable, and that our attention to detail met your expectations. It's wonderful to know that you appreciated our facilities and found them accommodating. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. We look forward to welcoming you back in the future and continuing to provide you with excellent service.
  • Rating 5.0
    The sales man listened to what I wanted and needed and I have an appointment with him on 19th November
    Response from Steven Eagell Toyota Colchester
    Dear Jennifer, thank you so much for taking the time to share your positive experience with us at Toyota Colchester. We are thrilled to hear that our salesman was attentive to your needs and that you have an upcoming appointment with him. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to welcoming you back on the 19th of November and assisting you further. If you have any questions or need additional information before your visit, please don't hesitate to reach out. Thank you once again for your kind words and the 5-star rating. We truly appreciate your feedback.
  • Rating 5.0
    Excellent, no issues at all
    Response from Steven Eagell Toyota Colchester
    Dear Sari, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with the Motability Scheme at Toyota Colchester was excellent and met your expectations. Your feedback is incredibly important to us, and it’s great to know that everything went smoothly for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    Prompt collection and delivery of my car back to me after the service and MOT. Polite knowledgeable staff - very satisfied.
    Response from Steven Eagell Toyota Colchester
    Dear Kenneth, thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you were satisfied with the prompt collection and delivery of your car, as well as the service provided by our knowledgeable staff. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. At Toyota Colchester, we strive to provide excellent service to all our customers, and your kind words are a great encouragement to our team. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Had a lovely time sorting out my new car thank you 😊
    Response from Steven Eagell Toyota Colchester
    Hello Nina, thank you so much for your wonderful review! We're thrilled to hear that you had a lovely time sorting out your new car with us. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!
  • Rating 5.0
    Very good office Me right I was waiting very polite
    Response from Steven Eagell Toyota Colchester
    Hi Robert, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Very friendly, excellent service.
    Recommended.
    Response from Steven Eagell Toyota Colchester
    Hi David, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Very friendly, efficient and reliable
    Response from Steven Eagell Toyota Colchester
    Thank you so much for your kind words, Ollie. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    They are very good and did the service while I waited with free hot drinks
    Response from Steven Eagell Toyota Colchester
    Hi Deborah, thank you for taking the time to provide us your feedback. Until next time, take care.

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