Motability Scheme at Group 1 Skoda Colchester
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Contact information
Address
Axial Way
Colchester
Colchester CO4 5XB
GB
Phone Number
Call Group 1 Skoda Colchester on 01206 699295
01206 699295
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Luke Plane
- Alex Harris
We recommend calling and booking an appointment before visiting.
Accessibility features at Group 1 Skoda Colchester
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Group 1 Skoda Colchester
Our trained Motability specialists are here to support you throughout the duration of your lease.
Group 1 Skoda Colchester can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Group 1 Skoda Colchester on 01206699295 to make an appointment with our Motability specialist.
Reviews at Group 1 Skoda Colchester
- Rating 5.0Aug 14, 2025Excellent and very helpful
- Rating 5.0Aug 12, 2025Customer service was excellent. The girls couldn't be anymore helpful.10/10Response from Group 1 Skoda ColchesterAug 14, 2025Hello Robert,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service team. Our staff strives to be as helpful as possible, and it's fantastic to know that their efforts made a positive impact on your visit. Your perfect rating means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 5.0Aug 5, 2025Very goodResponse from Group 1 Skoda ColchesterAug 5, 2025Hello Douglas,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Group 1 Skoda Colchester. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 5.0Jul 29, 2025Very helpful and informative nothing too much trouble all went very smoothlyResponse from Group 1 Skoda ColchesterJul 31, 2025Dear Christopher,
Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service helpful and informative, and that everything went smoothly during your visit. At Group 1 Skoda Colchester, we strive to make every experience as seamless as possible for our customers, and your feedback is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 5.0Jul 8, 2025Excellent customer service from Phil and daryl , Phil explained everything about how everything worked, 5 star serviceResponse from Group 1 Skoda ColchesterJul 9, 2025Dear Kathleen,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with Phil and Daryl at Group 1 Skoda Colchester. It's fantastic to know that Phil was able to clearly explain everything and provide you with the 5-star service we strive for. Your kind words are greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 5.0Jul 3, 2025They was helpful and told me everything I needed to knowResponse from Group 1 Skoda ColchesterJul 4, 2025Dear Paul,
Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you found our team helpful and that they provided you with all the information you needed. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Skoda Colchester.
Best regards,
Group 1 Skoda Colchester - Rating 5.0Jun 23, 2025Excellent customer service they were so helpful explaining every thing about the car very impressedResponse from Group 1 Skoda ColchesterJun 23, 2025Dear Kathleen,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received excellent customer service and found our team helpful in explaining everything about the car. Your kind words and perfect rating mean a lot to us, and we are delighted to have impressed you.
At Group 1 Skoda Colchester, we strive to provide the best possible service to all our customers, and your feedback is a wonderful reminder of why we do what we do. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Thank you once again for your review. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 5.0Jun 23, 2025Excellent service from
Start to finish all staff are friendly polite and go above and beyond highly recommendedResponse from Group 1 Skoda ColchesterJun 23, 2025Dear Julie,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience from start to finish and that our team made a positive impression. It is our goal to provide friendly and exceptional service to all our customers, and your kind words affirm that we are on the right track.
Your recommendation means a lot to us, and we are grateful for your support. If there is anything else we can do for you, please do not hesitate to reach out.
Warm regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 5.0Apr 4, 2025Great friendly efficient service … fantastic customer service! Thank youResponse from Group 1 Skoda ColchesterJun 10, 2025Hello Julie,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Group 1 Skoda Colchester. Providing friendly and efficient service is something we strive for every day, and it’s fantastic to know that we met your expectations. Your kind words truly mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 5.0Mar 31, 2025Great customer experience, extremely helpful.Response from Group 1 Skoda ColchesterJul 7, 2025Hello Madison,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great customer experience and found our team extremely helpful. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Skoda Colchester.
Best regards,
The Motability Scheme Team - Rating 5.0Mar 17, 2025Great service, took time to explain everything we needed to know & were very patient with me.Response from Group 1 Skoda ColchesterJul 14, 2025Hello Joshua,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service. Our team always strives to ensure that our customers feel informed and comfortable, so it's fantastic to know that we were able to meet your expectations. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 5.0Feb 2, 2025The gentleman that I met was quite professional and efficient.Response from Group 1 Skoda ColchesterAug 6, 2025Dear Sima,
Thank you so much for taking the time to share your positive experience with us at Group 1 Skoda Colchester. We are thrilled to hear that the gentleman you met was professional and efficient, and that you were satisfied with the service provided. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back in the future and continuing to meet your mobility needs.
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester - Rating 3.0Feb 2, 2025Overall, the staff were friendly and helpful. However, I couldn’t help but feel overlooked during my visit, as I was there to inquire about a Motability car and use a wheelchair. It seemed that staff members directed their attention to my able-bodied brother-in-law first, to the extent that he even commented on it to his wife. While I appreciate the service provided, I believe a more inclusive approach would enhance the experience for all customers.Response from Group 1 Skoda ColchesterJun 23, 2025Dear Jon,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff friendly and helpful. However, we are truly sorry to learn that you felt overlooked during your visit, especially as you were inquiring about a Motability car.
At Group 1 Skoda Colchester, we strive to provide an inclusive and attentive experience for all our customers, and it is concerning to hear that we fell short in this instance. Your feedback is invaluable, and we will be addressing this with our team to ensure that all customers, regardless of their needs, receive the attention and respect they deserve.
We appreciate your comments and are committed to improving our service. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us directly.
Thank you once again for your feedback.
Best regards,
Emma
Group 1 Skoda Colchester
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service excellent and very helpful. At Group 1 Skoda Colchester, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Skoda Colchester