Motability Scheme at Group 1 MINI Colchester

4.7
Rating 4.7
(47 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Ipswich Road
Colchester CO4 9TD
GB
Phone Number
Call Group 1 MINI Colchester on 01206 752885
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Adams
  • Darren Nolan
  • Tamara Thomas
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Liam Fordham
  • Amy Braithwaite
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 MINI Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 MINI Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 MINI Colchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 MINI Colchester on 01206752885 to make an appointment with our Motability specialist.

Reviews at Group 1 MINI Colchester

  • Rating 5.0
    Our service was first class from the beginning to the handover day, Darren Nolan was a great help and advice given was spot on and very helpful , all service was perfect
    Response from Group 1 MINI Colchester
    Hello Raymond,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a first-class experience from start to finish. Darren Nolan and the entire team at Group 1 MINI Colchester are committed to providing exceptional service, and it's fantastic to know that Darren's assistance and advice made a positive impact on your experience.

    Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 MINI Colchester Team
  • Rating 5.0
    Another hassle free service by BMW Mini, great job guys 🙂
    Response from Group 1 MINI Colchester
    Hello Ian H.,

    Thank you so much for taking the time to leave us such a fantastic review! Our team is dedicated to providing top-notch service, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Group 1 MINI Colchester
  • Rating 5.0
    100% fantastic couldn’t do enough. Would definitely recommend fantastic team when above and beyond.
    Response from Group 1 MINI Colchester
    Hello Jake,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our team at Group 1 MINI Colchester. Going above and beyond for our customers is what we strive for, and it's incredibly rewarding to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Group 1 MINI Colchester Team
  • Rating 5.0
    The most amazing experience from start to finish. Made me feel at ease and always at hand to answer any questions. Whole experience was super smooth and friendly, Thankyou.
    Response from Group 1 MINI Colchester
    Hello Jayce,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such an amazing experience with us at Group 1 MINI Colchester. Our team is dedicated to providing a smooth and friendly service, and it’s fantastic to know that we were able to make you feel at ease and assist with any questions you had. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you ever need anything else, please don't hesitate to reach out. Thank you once again for your kind words!

    Best regards,
    The Group 1 MINI Colchester Team
  • Rating 5.0
    No problems, kept informed, very happy with the service provided
    Response from Group 1 MINI Colchester
    Hello Tracy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very happy with the service provided and that you felt well-informed throughout your experience with us. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 MINI Colchester.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Liked they give a video. Excellent communication
  • Rating 5.0
    Always helpful and the mobility scheme was explained clearly. Never felt rushed and ordering my new car was easy.
  • Rating 5.0
    Handover was brilliant, everything explained.
    Thank you very much.🦋
    Response from Group 1 MINI Colchester
    Thank you Janet for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The whole experience start to finish was very smooth. Really happy with everything
    Response from Group 1 MINI Colchester
    Thank you for your kind words Claire - we're glad to have been of service!
  • Rating 5.0
    Helpful each time we’ve had contact. No issues, to date.
    Response from Group 1 MINI Colchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    So when I collected the car they said I need a new clutch and would contact motorbility when I got home I received a video telling me my two back tyres were in the red they should of told me this before I lwft
    Response from Group 1 MINI Colchester
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are sorry to see that you are not completely satisfied with the experience that you received. The video you received will have been a visual health check video. I do apologise that you were not made aware of this issue on site.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    Excellent service
    Response from Group 1 MINI Colchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Good service
    Response from Group 1 MINI Colchester
    Thank you for your high star rating.
  • Rating 5.0
    Very good experience Reece was very helpful and nice
    Response from Group 1 MINI Colchester
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Rhys was fantastic and explained the whole mobility process with us, we didn’t know much so we really appreciated his information.
    Response from Group 1 MINI Colchester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    Terrible
    Response from Group 1 MINI Colchester
    We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know.
  • Rating 5.0
    10* from start to finish and only two weeks wait for handover of new car great service from. Start finish A1 thank you 🙏
    Response from Group 1 MINI Colchester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service, very helpful and pleasant. Thank you
    Response from Group 1 MINI Colchester
    Thank you for your high star rating.
  • Rating 5.0
    Wonderful we are delighted thank you for explaining everything
    Response from Group 1 MINI Colchester
    Hello Martin, we are thrilled to hear you found the explanation helpful! If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is our priority!
  • Rating 5.0
    Great service thanks😊
    Response from Group 1 MINI Colchester
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.

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