Motability Scheme at Group 1 Colchester MINI

4.6
Rating 4.6
(40 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Ipswich Road
Colchester CO4 9TD
GB
Phone Number
Call Group 1 Colchester MINI on 01206 752885
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Richard Adams
  • Rhys Candy
  • Darren Nolan
  • Tamara Thomas
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Liam Fordham
  • Amy Braithwaite
  • Leigh Godden
  • Jessica Toombs
  • Conor Sales
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Colchester MINI

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Colchester MINI

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Colchester MINI can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Colchester MINI on 01206752885 to make an appointment with our Motability specialist.

Reviews at Group 1 Colchester MINI

  • Rating 5.0
    Handover was brilliant, everything explained.
    Thank you very much.🦋
    Response from Group 1 Colchester MINI
    Thank you Janet for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    The whole experience start to finish was very smooth. Really happy with everything
    Response from Group 1 Colchester MINI
    Thank you for your kind words Claire - we're glad to have been of service!
  • Rating 5.0
    Helpful each time we’ve had contact. No issues, to date.
    Response from Group 1 Colchester MINI
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    So when I collected the car they said I need a new clutch and would contact motorbility when I got home I received a video telling me my two back tyres were in the red they should of told me this before I lwft
    Response from Group 1 Colchester MINI
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback.

    We are sorry to see that you are not completely satisfied with the experience that you received. The video you received will have been a visual health check video. I do apologise that you were not made aware of this issue on site.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    Excellent service
    Response from Group 1 Colchester MINI
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Good service
    Response from Group 1 Colchester MINI
    Thank you for your high star rating.
  • Rating 5.0
    Very good experience Reece was very helpful and nice
    Response from Group 1 Colchester MINI
    Thank you for taking the time to contact us and leave a five star review! We look forward to seeing you again next time.
  • Rating 5.0
    Rhys was fantastic and explained the whole mobility process with us, we didn’t know much so we really appreciated his information.
    Response from Group 1 Colchester MINI
    Thank you for your kind words - we're glad to have been of service!
  • Rating 1.0
    Terrible
    Response from Group 1 Colchester MINI
    We are sorry to hear that you didn’t receive the level of service we strive to provide or that you deserve. Please be assured that we will use this information to improve our service in the future so thank you for letting us know.
  • Rating 5.0
    10* from start to finish and only two weeks wait for handover of new car great service from. Start finish A1 thank you 🙏
    Response from Group 1 Colchester MINI
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service, very helpful and pleasant. Thank you
    Response from Group 1 Colchester MINI
    Thank you for your high star rating.
  • Rating 5.0
    Wonderful we are delighted thank you for explaining everything
    Response from Group 1 Colchester MINI
    Hello Martin, we are thrilled to hear you found the explanation helpful! If you have any more questions or need further assistance, feel free to reach out. Your satisfaction is our priority!
  • Rating 5.0
    Great service thanks😊
    Response from Group 1 Colchester MINI
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Excellent customer service, Rhys Candy whom assisted me was absolutely amazing and really personable.
    Response from Group 1 Colchester MINI
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 3.0
    N/a
    Response from Group 1 Colchester MINI
    Thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Rhys candy was absolutely amazing couldn’t have asked for better customer service from mini from ordering to just being in Contact and going the extra miles for his customers. Over 10
    Response from Group 1 Colchester MINI
    We are so happy to hear you had such a great experience with us, have a great day.
  • Rating 5.0
    Rhys gave us fabulous service from visiting the showroom to collecting our electric mini will definitely recommend mini Colchester
    Response from Group 1 Colchester MINI
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic customer service, from choosing a vehicle to collecting it, the process has been amazing. Rhys has been brilliant throughout the whole thing.
    Response from Group 1 Colchester MINI
    Hello Max, we are so grateful for your kind words. Thanks for sharing your review with us and the community.
  • Rating 5.0
    Jamal was very helpful and helped me pick the perfect mini for my needs… his very polite and professional
    Response from Group 1 Colchester MINI
    Thank you Jennifer for your positive feedback. We are delighted that you received a professional service and that we met your expectations. Thank you again for your custom and for trusting us to take care of your driving needs.
  • Rating 5.0
    Great customer service all round, I had my car picked up and returned by a lovely gentleman.
    I received a video that talked me through what needed doing. A little bit later I had a phone call to say new tyres had been put on and that my car would be returned shortly.
    Thank you all for a brilliant service. 😊
    Response from Group 1 Colchester MINI
    Good afternoon Greta, thank you for the great review! We’re so happy you enjoyed your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.

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