Motability Scheme at Glyn Hopkin Kia Colchester

Motability Scheme at Glyn Hopkin Kia Colchester

4.9
Rating 4.9
(133 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 15:00
Call dealer

Contact information

Address
Ipswich Road
Colchester CO4 9TF
GB
Get directions
Phone Number
Call Glyn Hopkin Kia Colchester on 01206 855455
01206 855455
01206 855455
Website

Visit dealer website

Email

motability@glynhopkin.com

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 15:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 15:00

Motability Scheme specialists:

  • Ross Banham
  • Mathew Holland
  • Orion Brook
  • Oliver Sullivan
  • Charleigh Lankenau
  • Matthew Mansfield
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Ryan Rookard
  • Wayne Buss
  • Chloe Teagle
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Glyn Hopkin Kia Colchester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Glyn Hopkin Kia Colchester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Glyn Hopkin Kia Colchester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Glyn Hopkin Kia Colchester on 01206855455 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Glyn Hopkin Kia Colchester

  • Rating 5.0
    Absolutely perfect
    Response from Glyn Hopkin Kia Colchester
    Dear Anthony,
    Thank you for your review.
    It is a pleasure to note you have been provided with a positive experience.
    Kind Regards,
  • Rating 5.0
    Always great and helpful to deal with, will go the extra mile
    Response from Glyn Hopkin Kia Colchester
    Dear Patricia,
    Thank you for your review.
    It is a pleasure to note you have been provided with a positive experience.
    Kind Regards,
  • Rating 5.0
    Thanks Mike was great
  • Rating 4.0
    It was good other than I was marked for not having my service book even though it was left on the seat with the wheel lock key. I checked if it was signed and it hadn't been so went back in with it to get it signed off.

    Other than that it was lovely and they even washed the car.
    Response from Glyn Hopkin Kia Colchester
    Dear Kirsty,
    Thank you for your review.
    It is a pleasure to hear of your positive experience you have been provided as our team work extremely hard to ensure customer satisfaction at all times.
    Kind Regards,
  • Rating 5.0
    Calm, professional and very efficient
  • Rating 5.0
    Our dealer was friendly helpful and answered all our questions we had.
  • Rating 5.0
    Absolutely amazing thanks
    Response from Glyn Hopkin Kia Colchester
    Dear Eleanor,
    Thank you for your review.
    We are delighted to hear you have been provided with a amazing experience!
    Kind Regards,
  • Rating 5.0
    Charlie was fantastic. She was very informative and answered all my questions clearly. The process ran so smoothly
    Response from Glyn Hopkin Kia Colchester
    Dear Jean,
    Thank you for your review.
    It is a pleasure to note you have been provided with a fantastic experience from Charlie at the Colchester branch.
    Kind Regards,
  • Rating 5.0
    10 out of 10 from start to finish and Michael the rep was terrific. So thankyou.stuart Phillip.
  • Rating 5.0
    Great welcome and explained all to what was being done great experience great custom
  • Rating 5.0
    Charleigh was informative, polite and went through the details with an old man. It was very easy to do and would recommend charleigh to anyone who goes to Kia
    Response from Glyn Hopkin Kia Colchester
    Dear Christopher,
    Thank you for your review.
    It is such a pleasure to hear of your excellent experience you have been provided by Charleigh at the Kia Colchester branch and we are appreciative to note you will be recommending us.
    Kind Regards,
  • Rating 5.0
    Excellent.10 out of 10
    Response from Glyn Hopkin Kia Colchester
    Dear Suart,
    Thank you for your review.
    It is a pleasure to note you have been provided with a excellent experience.
    Kind Regards,
  • Rating 5.0
    She was amazing xx
  • Rating 5.0
    Charleigh was extremely friendly and helpful. She made sure I had everything I wanted.
  • Rating 5.0
    Made you welcome and thanks to Mike for his help.
    Response from Glyn Hopkin Kia Colchester
    Dear Jesscia,
    Thank you for your review.
    We are delighted to hear you have been provided with a great experience from Mike at the Colchester branch!
    Kind Regards,
  • Rating 5.0
    My experience was very good Micheal who helped me all the way with my car and I would highly recommend Michael to anyone that is looking to get a mobility car
    Response from Glyn Hopkin Kia Colchester
    Dear Eugene,
    Thank you for your review.
    It is such a pleasure to hear of your excellent experience you have been provided by Michael at the Colchester branch and we are appreciative to note you will be recommending us.
    Kind Regards,
  • Rating 5.0
    Charliegh is a very knowledgeable young lady. Kept me informed at every stage of my car order. Very pleasant,courteous young lady.
    Response from Glyn Hopkin Kia Colchester
    Dear Jacqueline,
    Thank you for your review.
    It is a pleasure to note you have been provided with a pleasant experience from Charliegh at the Colchester branch.
    Kind Regards,
  • Rating 1.0
    Really disappointed in my service at Glyn Hopkin Kia Colchester.
    - Recorded on the check list they’d topped up washer fluid. They didn’t! Put just water in it (not the first time this has happened. In the winter it kept freezing and now makes sense because they’d probably filled up with water then) I had to get my husband to put washer fluid in as I am disabled and can’t do it myself.
    - recorded and charged motability for a new wiper blade as mine was split. They didn’t change the wiper blade. It still smears and when lifted, it was still the old split blade on it.
    - no contact during the service to inform me about a nail in my tyre and the video of the health check didn’t come through until after I’d collected the vehicle. Getting an appointment at kwik fit is never immediate so had I not already known I had a slow puncture and booked ahead, I’d have had to wait days for an appointment which could have been avoided if communication was better from the garage.
    - Called the day after the service to speak to someone about the situation of things that hadn’t been done but they’d marked as done and a week later still waiting for them to get back to me (Eventhough after a bad review I left today I have received a missed call but no message left and it goes to a switch board of options- none of which are relevant)
    It has made me wonder what else they have said they’ve done but haven’t done- is the car safe to drive with oil levels etc?
    To receive such slack customer service and to be lied to about what has been done - as a motability customer does make me feel as if it is because I am not a paying customer I can just be lied to- forgetting that as a disabled customer, the motability scheme is a life line and independence
    Response from Glyn Hopkin Kia Colchester
    Dear Sophie,
    Thank you for your review.
    I am sorry to see the above comments and would first of all like to apologise.
    If you would be able to put all the above into an email to customer.care@glynhopkin.com they will be happy to look into this for yourself.
    Kind Regards,
  • Rating 5.0
    The salesman was very professional and very polite unfortunately my last experience was atrocious no one ever gets back to me about the issue with the car and I refuse to bring it back it has been over to Ipswich and had been fixed I will pick it up tomorrow and make sure the issues has been sorted
    Response from Glyn Hopkin Kia Colchester
    Dear Eugene,
    Thank you for your review.
    We are delighted to hear you have been provided with a great experience!
    Kind Regards,
  • Rating 5.0
    Great fast experience from start to finish.
    Response from Glyn Hopkin Kia Colchester
    Dear Lee,
    Thank you for your review.
    It is a pleasure to note you have been provided with a great experience.
    Kind Regards,

Similar Motability Scheme dealers

Start new search