Motability Scheme at Group 1 Mercedes-Benz of Hertford

Motability Scheme at Group 1 Mercedes-Benz of Hertford

4.8
Rating 4.8
(39 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Contact information

Address
John Tate Road
Hertfordshire SG13 7LB
GB
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Phone Number
Call Group 1 Mercedes-Benz of Hertford on 01992 514444
01992 514444
01992 514444
Website

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Email

SalesHertfordMercedes@group1auto.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Alan Mcmanus
  • Simon Winterbotham
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Olivia Mcpartland
  • Stephen Clarke
  • Bree Beaven
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Mercedes-Benz of Hertford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Mercedes-Benz of Hertford

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Group 1 Mercedes-Benz of Hertford can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Group 1 Mercedes-Benz of Hertford on 01992514444 to make an appointment with our Motability specialist.

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Reviews at Group 1 Mercedes-Benz of Hertford

  • Rating 5.0
    Excellent customer service , brilliant care.
    Many thanks to Alan for all your great work.
    Halil & Zelish
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Halil and Zelish,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with our customer service. Alan will be delighted to know that his efforts made a positive impact on your visit.

    Your kind words and perfect rating are greatly appreciated and motivate us to continue providing the best service possible. If there is anything else we can assist you with, please don't hesitate to reach out.

    We look forward to welcoming you back to Group 1 Mercedes-Benz of Hertford in the future.

    Warm regards,

    Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Alan was amazing and very helpful!
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Emine,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Alan was able to provide you with amazing and helpful service during your visit. At Group 1 Mercedes-Benz of Hertford, we strive to ensure that every customer has a positive experience, and it’s fantastic to know that Alan made such a great impression.

    Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If there’s anything else we can assist you with, please don’t hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    The salesperson Allen was great, he was very helpful and made sure everything was done smoothly and correctly.
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Omid,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Mercedes-Benz of Hertford. We are thrilled to hear that Allen provided you with excellent service and ensured everything went smoothly. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team met your expectations.

    We are committed to providing the best possible service to all our customers, and your kind words are a great encouragement to Allen and the entire team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review. We look forward to serving you again.

    Best regards,

    Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Alan McManus was extremely helpful. He explained the features of the vehicle thoroughly and in a calmly manner.
    Alan went above and beyond to be accommodating.
    Thank you Alan.
    Darius Riahi
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Siamak,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Alan was able to assist you so effectively and that his thorough explanations and accommodating nature made your visit enjoyable. Your kind words and perfect rating are greatly appreciated and will be shared with Alan and the team. We are committed to providing exceptional service and are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Emma
    Motability Scheme at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    The Mercedes Herts branch sales man was very helpful and kept us updated.
    Response from Group 1 Mercedes-Benz of Hertford
    Hello Sean,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our salesperson at the Mercedes-Benz of Hertford branch was able to assist you effectively and keep you informed throughout the process. Your positive feedback and perfect rating mean a lot to us, and we are delighted to know that we met your expectations.

    If there is anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Excellent
    Response from Group 1 Mercedes-Benz of Hertford
    Hello Megan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Group 1 Mercedes-Benz of Hertford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Very good
    Response from Group 1 Mercedes-Benz of Hertford
    Hello Mozghan,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Group 1 Mercedes-Benz of Hertford. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Very helpful
    Response from Group 1 Mercedes-Benz of Hertford
    Hello Mozghan,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service very helpful. At Group 1 Mercedes-Benz of Hertford, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Alan McManus was incredibly friendly and approachable, which was a great help to us. He gave us clear and detailed explanations, and the car was handed over to us very efficiently. We’re truly grateful to Alan and the Mercedes team for delivering the car with such an excellent presentation, making it a memorable experience for me and my family.
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Amir,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Alan McManus and our team at Group 1 Mercedes-Benz of Hertford were able to provide you with a memorable experience. It’s fantastic to know that Alan's friendly and approachable nature, along with his clear explanations, made the process smooth and enjoyable for you and your family.

    We take great pride in ensuring our customers receive excellent service and a seamless handover experience, and your kind words affirm the hard work and dedication of our team. Your satisfaction is our top priority, and we are delighted to have met your expectations.

    Thank you once again for your 5-star rating and for choosing the Motability Scheme with us. We look forward to serving you in the future and wish you many happy journeys in your new car.

    Warm regards
    Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    The car dealer was very knowledgeable and helpful
    Response from Group 1 Mercedes-Benz of Hertford
    Hello Alyssia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable and helpful during your visit. At Group 1 Mercedes-Benz of Hertford, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Simon was incredibly knowledgeable and explained everything I needed to know about the car. He also showed me how everything works inside the vehicle. Before I even got the car, he kept me updated regularly.
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Dilan,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Simon at Group 1 Mercedes-Benz of Hertford. It's fantastic to know that he was able to provide you with all the information you needed and kept you updated throughout the process. We strive to offer the best service possible, and your kind words are a great testament to our efforts.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Motability Scheme Team
    Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Very good polite and fast worth going to mobility guy seen to me brilliant
    Response from Group 1 Mercedes-Benz of Hertford
    Hello Serena,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Group 1 Mercedes-Benz of Hertford. It's fantastic to know that our mobility specialist was able to assist you promptly and politely. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Thanks Simon at Mercedes-Benz Hertford
    Best service 10/10
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Lavinia,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a 10/10 experience with Simon at Mercedes-Benz Hertford. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Very friendly and helpful staff Alan is best very warm welcome us and explain everything for us.
    Response from Group 1 Mercedes-Benz of Hertford
    Hello Amir,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team, and it's fantastic to know that Alan made you feel welcome and provided clear explanations. Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 Mercedes-Benz of Hertford.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Simon was very helpful and knowledgeable nothing was too much trouble , explained everything and kept me updated
    Response from Group 1 Mercedes-Benz of Hertford
    Dear June,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Simon at Group 1 Mercedes-Benz of Hertford. It's fantastic to know that he was able to assist you with such dedication and expertise, ensuring you were kept informed throughout the process.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,

    Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Very helpful and very easy
    Response from Group 1 Mercedes-Benz of Hertford
    Hello Ricardo,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you found our service very helpful and easy. At Group 1 Mercedes-Benz of Hertford, we strive to make every experience as smooth and pleasant as possible for our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 4.0
    Everything very smooth and easy.
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Richard,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your experience with the Motability Scheme at Group 1 Mercedes-Benz of Hertford to be smooth and easy. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

    If there is anything more we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know. We value your input and look forward to serving you again in the future.

    Best regards,

    Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    Great service,making the process simple and straight forward.
    Response from Group 1 Mercedes-Benz of Hertford
    Dear Nicola,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service great and the process simple and straightforward. At Group 1 Mercedes-Benz of Hertford, we strive to make every experience as seamless as possible for our customers, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford
  • Rating 5.0
    It was a very nice experience and Many thanks to Alan for his help and support whenever i needed him.
    Response from Group 1 Mercedes-Benz of Hertford
    Thank you for your 5-star review! We're glad you had a fantastic experience with Alan at Mercedes-Benz of Hertford. We look forward to seeing you again!
  • Rating 4.0
    Simon was Very informative and helpful so I went ahead with the order
    Response from Group 1 Mercedes-Benz of Hertford
    Thank you for your 5-star review! We're glad you had a great experience with Simon here at Mercedes-Benz of Hertford.

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