Motability Scheme at Group 1 Mercedes-Benz Hertford

4.8
Rating 4.8
(21 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
John Tate Road
Hertfordshire SG13 7LB
GB
Phone Number
Call Group 1 Mercedes-Benz Hertford on 01992 840456
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Bree Beaven
  • Alan Mcmanus
  • Simon Winterbotham
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Stephen Clarke
  • Leah-Anna Young
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Mercedes-Benz Hertford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mercedes-Benz Hertford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Group 1 Mercedes-Benz Hertford can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Group 1 Mercedes-Benz Hertford on 01992840456 to make an appointment with our Motability specialist.

Reviews at Group 1 Mercedes-Benz Hertford

  • Rating 5.0
    It was a very nice experience and Many thanks to Alan for his help and support whenever i needed him.
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review! We're glad you had a fantastic experience with Alan at Mercedes-Benz of Hertford. We look forward to seeing you again!
  • Rating 4.0
    Simon was Very informative and helpful so I went ahead with the order
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review! We're glad you had a great experience with Simon here at Mercedes-Benz of Hertford.
  • Rating 5.0
    Fantastic
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review!
  • Rating 5.0
    I have been satisfied with the customer service and the handover process was very smooth and informative.
    Response from Group 1 Mercedes-Benz Hertford
    We're delighted to hear you had fantastic customer service from the team here at Mercedes-Benz of Hertford. We look forward to seeing you again!
  • Rating 5.0
    Very quick and easy, answered all my questions, no issues at all
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review!
  • Rating 5.0
    Excellent
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review!
  • Rating 5.0
    They are very good service no issue always contact me. They’re always explain to me fill up all my form thank you. That’s what I can say.
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review! We're always happy to help.
  • Rating 5.0
    Simon was the best! Very friendly, informative and made the whole process seamless. This was a relief having been messed around by another dealership.
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review! We're glad you had a fantastic experience with Simon here at Mercedes-Benz of Hertford. We look forward to seeing you again!
  • Rating 5.0
    Simon was brilliant from start to finish.
    Response from Group 1 Mercedes-Benz Hertford
    We're glad you had a brilliant experience with Simon here at Mercedes-Benz of Hertford! We look forward to seeing you again soon.
  • Rating 5.0
    Simon was absolutely great. He was professional, informative and went above and beyond. Thanks!
    Response from Group 1 Mercedes-Benz Hertford
    We're glad you had a brilliant experience with Simon here at Mercedes-Benz of Hertford! We look forward to seeing you again soon.
  • Rating 5.0
    Simon @ Hertford dealership was most helpful fully informative and extremely knowledgeable in the Mercedes experience

    Mrs Mary Dearie
    Response from Group 1 Mercedes-Benz Hertford
    We're glad you had a brilliant experience with Simon here at Mercedes-Benz of Hertford! We look forward to seeing you again soon.
  • Rating 5.0
    Very professional and informative, felt comfortable and confident in ordering my vehicle.
    Response from Group 1 Mercedes-Benz Hertford
    We're glad you had a great experience with us here at Mercedes-Benz of Hertford! We look forward to seeing you again soon.
  • Rating 5.0
    Simon was so helpful and understanding. Very good service
    Response from Group 1 Mercedes-Benz Hertford
    We're glad you had a brilliant experience with Simon here at Mercedes-Benz of Hertford! We look forward to seeing you again soon.
  • Rating 5.0
    I received an in depth and very informative hand over from the dealership not rushed at all answered al my questions
    Response from Group 1 Mercedes-Benz Hertford
    We're glad you had a fantastic experience with us here at Mercedes-Benz of Hertford! We hope you enjoy every mile in your new car, and we look forward to seeing you again soon.
  • Rating 5.0
    Great service
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review!
  • Rating 2.0
    Didn’t get an update on collection so had to ring and make a dash to collect it so could get there before it closed. Turned out it had been ready since 1pm but in a queue to be washed. Would have preferred the choice of picking up early unwashed or washed.

    Not particularly friendly staff or helpful.
  • Rating 5.0
    Pleasant and helpful guy who picked up and brought my car back and cleaned
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review!
  • Rating 5.0
    Very friendly and efficient
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review!
  • Rating 5.0
    Excellent but disappointed no valet even though Liam said it would happen
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review!
  • Rating 5.0
    They were very friendly and helpful
    Response from Group 1 Mercedes-Benz Hertford
    Thank you for your 5-star review!

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