Motability Scheme at Group 1 Mercedes-Benz of Hertford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
John Tate Road
Hertfordshire SG13 7LB
GB
Phone Number
Call Group 1 Mercedes-Benz of Hertford on 01992 514444
01992 514444
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Alan Mcmanus
- Simon Winterbotham
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Stephen Clarke
- Bree Beaven
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Mercedes-Benz of Hertford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Mercedes-Benz Hertford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Group 1 Mercedes-Benz of Hertford can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Group 1 Mercedes-Benz of Hertford on 01992514444 to make an appointment with our Motability specialist.
Reviews at Group 1 Mercedes-Benz of Hertford
- Rating 5.0May 29, 2025Alan McManus was extremely helpful. He explained the features of the vehicle thoroughly and in a calmly manner.
Alan went above and beyond to be accommodating.
Thank you Alan.
Darius Riahi - Rating 5.0May 5, 2025The Mercedes Herts branch sales man was very helpful and kept us updated.Response from Group 1 Mercedes-Benz of HertfordMay 13, 2025Hello Sean,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our salesperson at the Mercedes-Benz of Hertford branch was able to assist you effectively and keep you informed throughout the process. Your positive feedback and perfect rating mean a lot to us, and we are delighted to know that we met your expectations.
If there is anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford - Rating 5.0May 2, 2025ExcellentResponse from Group 1 Mercedes-Benz of HertfordMay 14, 2025Hello Megan,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Group 1 Mercedes-Benz of Hertford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford - Rating 5.0Apr 29, 2025Very goodResponse from Group 1 Mercedes-Benz of HertfordMay 16, 2025Hello Mozghan,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Group 1 Mercedes-Benz of Hertford. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford - Rating 5.0Apr 29, 2025Very helpfulResponse from Group 1 Mercedes-Benz of HertfordMay 19, 2025Hello Mozghan,
Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service very helpful. At Group 1 Mercedes-Benz of Hertford, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford - Rating 5.0Apr 8, 2025Alan McManus was incredibly friendly and approachable, which was a great help to us. He gave us clear and detailed explanations, and the car was handed over to us very efficiently. We’re truly grateful to Alan and the Mercedes team for delivering the car with such an excellent presentation, making it a memorable experience for me and my family.Response from Group 1 Mercedes-Benz of HertfordJun 9, 2025Dear Amir,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Alan McManus and our team at Group 1 Mercedes-Benz of Hertford were able to provide you with a memorable experience. It’s fantastic to know that Alan's friendly and approachable nature, along with his clear explanations, made the process smooth and enjoyable for you and your family.
We take great pride in ensuring our customers receive excellent service and a seamless handover experience, and your kind words affirm the hard work and dedication of our team. Your satisfaction is our top priority, and we are delighted to have met your expectations.
Thank you once again for your 5-star rating and for choosing the Motability Scheme with us. We look forward to serving you in the future and wish you many happy journeys in your new car.
Warm regards
Group 1 Mercedes-Benz of Hertford - Rating 5.0Apr 2, 2025The car dealer was very knowledgeable and helpfulResponse from Group 1 Mercedes-Benz of HertfordJun 11, 2025Hello Alyssia,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team knowledgeable and helpful during your visit. At Group 1 Mercedes-Benz of Hertford, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford - Rating 5.0Mar 31, 2025Simon was incredibly knowledgeable and explained everything I needed to know about the car. He also showed me how everything works inside the vehicle. Before I even got the car, he kept me updated regularly.Response from Group 1 Mercedes-Benz of HertfordJul 2, 2025Dear Dilan,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Simon at Group 1 Mercedes-Benz of Hertford. It's fantastic to know that he was able to provide you with all the information you needed and kept you updated throughout the process. We strive to offer the best service possible, and your kind words are a great testament to our efforts.
If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Motability Scheme Team
Group 1 Mercedes-Benz of Hertford - Rating 5.0Mar 21, 2025Very good polite and fast worth going to mobility guy seen to me brilliantResponse from Group 1 Mercedes-Benz of HertfordJul 10, 2025Hello Serena,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Group 1 Mercedes-Benz of Hertford. It's fantastic to know that our mobility specialist was able to assist you promptly and politely. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford - Rating 5.0Mar 18, 2025Thanks Simon at Mercedes-Benz Hertford
Best service 10/10Response from Group 1 Mercedes-Benz of HertfordJul 8, 2025Dear Lavinia,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a 10/10 experience with Simon at Mercedes-Benz Hertford. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Mercedes-Benz of Hertford - Rating 5.0Mar 12, 2025Very friendly and helpful staff Alan is best very warm welcome us and explain everything for us.Response from Group 1 Mercedes-Benz of HertfordJul 8, 2025Hello Amir,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team, and it's fantastic to know that Alan made you feel welcome and provided clear explanations. Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Group 1 Mercedes-Benz of Hertford.
Best regards,
The Motability Scheme Team - Rating 5.0Feb 18, 2025Simon was very helpful and knowledgeable nothing was too much trouble , explained everything and kept me updated
- Rating 5.0Feb 13, 2025Very helpful and very easy
- Rating 4.0Feb 13, 2025Everything very smooth and easy.Response from Group 1 Mercedes-Benz of HertfordJul 9, 2025Dear Richard,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your experience with the Motability Scheme at Group 1 Mercedes-Benz of Hertford to be smooth and easy. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
If there is anything more we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know. We value your input and look forward to serving you again in the future.
Best regards,
Group 1 Mercedes-Benz of Hertford - Rating 5.0Jan 31, 2025Great service,making the process simple and straight forward.
- Rating 5.0Jan 17, 2025It was a very nice experience and Many thanks to Alan for his help and support whenever i needed him.Response from Group 1 Mercedes-Benz of HertfordJan 20, 2025Thank you for your 5-star review! We're glad you had a fantastic experience with Alan at Mercedes-Benz of Hertford. We look forward to seeing you again!
- Rating 4.0Jan 7, 2025Simon was Very informative and helpful so I went ahead with the orderResponse from Group 1 Mercedes-Benz of HertfordJan 20, 2025Thank you for your 5-star review! We're glad you had a great experience with Simon here at Mercedes-Benz of Hertford.
- Rating 5.0Jan 6, 2025FantasticResponse from Group 1 Mercedes-Benz of HertfordJan 20, 2025Thank you for your 5-star review!
- Rating 5.0Dec 23, 2024I have been satisfied with the customer service and the handover process was very smooth and informative.Response from Group 1 Mercedes-Benz of HertfordJan 20, 2025We're delighted to hear you had fantastic customer service from the team here at Mercedes-Benz of Hertford. We look forward to seeing you again!
- Rating 5.0Dec 11, 2024Very quick and easy, answered all my questions, no issues at allResponse from Group 1 Mercedes-Benz of HertfordJan 20, 2025Thank you for your 5-star review!
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Alan was able to assist you so effectively and that his thorough explanations and accommodating nature made your visit enjoyable. Your kind words and perfect rating are greatly appreciated and will be shared with Alan and the team. We are committed to providing exceptional service and are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Emma
Motability Scheme at Group 1 Mercedes-Benz of Hertford